Trouvez des Hôtels de luxe à Archipel de Santana

« I went several times to this hotel. And the quality is really lower than in the past. Each time we ask anything tho the hotel (to bring a glass to drink, to bring a smoothing iron, to ask food, to ask to collect clothes for laundry), it's necessary to phone 2-3 times because nobody takes our request into account, nobody does anything, and it takes many times to be able to get our request. For lunch it's very long. When ordering it take 1h (in the best case) to 1h30 to deliver a plate a...

« Equipe sem treinamento e/ou na vontade em atender. Não tive informações básicas no check in. Quarto sem limpeza adequada, sujo e com cabelos no chão banheiro. Luz do banheiro sem acender. Tive de reclamar e trocar de quarto. Academia sem equipamentos, pesos e com ar condicionado desligado. Café da manhã excelente. Estrutura do quarto muito boa e localização ótima. »