Complexes hôteliers à Anakkara

« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel. Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service. The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty. Food is also an issue: there is no...

« Clean room, courteous staff - felt understaffed especially at the dining. Good location, fairly new property »

« The front desk staff was good, the breakfast was excellent and tasty. Two issued I had was there was another group that was playing loud music near us and it was bothering us as we were trying to put the kids to sleep. We also had a issues where the staff was suppose to deliver a case of water we brought and they delivered it to the wrong room. They replaced it with a case but just two small issues. Overall good experience and would stay again if going through the area. »

« Lovely and attentive staff but room amenities were substandard for a presumed 5 star hotel . »

« In our villa there was no internet for the whole day.Even after we requested . Rest every thing was good ..! We enjoyed a lot »