Complexes hôteliers à Anakkara

"This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel. Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service. The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty. Food is also an issue: there is no variety and everything looks subpar. Theworst part is that this is a "dry" hotel and no alcohol is served at all. Water, coffee, tea or Pepsi are essentially the alternatives. In conclusion, this is a shame this hotel is advertised as a 5-star property. But if I have to rate it as a 5-star hotel, this is huge failure and almost a train wreck in slow motion, "