Auberges de jeunesse à Altmühltal

"C'est notre 2ème séjour dans cet hôtel et nous sommes à nouveau ravis. L'endroit est très calme (il faut faire abstraction des petites bêbêtes, nous sommes à la campagne), la famille qui tient l'hôtel est à l'écoute et rendant service, le petit déjeuner et le repas au restaurant sont très bons, bref nous y reviendrons volontiers."

"This hotel is not at the Dormero standards. First, I have been downgraded, and when I claimed they gave me a bigger room. However, it was noisy, due to close to the elevators. The Sauna does not work, while there was no information and that this is a key selection criteria for me. Last but not least, I raised my comments but have not no reply at all. Even at check-out, they simply ask me to put my card on the box, even not a small 'sorry'. Overall, a bad customer experience. Sorry to say. At least, there are rooms for improvement."

"Bien"