Trouvez des Hôtels familiaux à Alpharetta

« I checked in, went to the room and used the bathroom. The problem was the water was shut off to the hotel as they were working on the boiler. This would have been useful information for the receptionist to provide while I was checking in. »

« We arrived and had to wait 20 mins for someone to come to front desk. Then we were informed there water boiler broke and there was no hot water. We asked if we could please get a refund and we would go somewhere else. Was advised manager wouldnt be in til tye morning and we would have to wait to get refund then. We left and found another hotel. Still no call from manager for our refund »

« Wonderful hotel »

« My stay at this hotel was extremely disappointing and unacceptable. On my first night, I discovered blood stains on the bed sheets. When I reported the issue to the front desk, I was told there were no other rooms available. As a result, I had to change the sheets myself. While doing so, I found additional blood stains on the pillows, which was even more disturbing. At that point, I removed all the bedding, threw it on the floor, took photographs, and brought the issue to the attention of the...

« Staff was so friendly . Everyone greeted us with a smile and all were so polite. Very service oriented staff !!! We will definitely stay here again !! »

« Un hôtel simple pour une nuit pas place petit Déj très simple »

« As a Diamond member, we expect a quality experience at any Hilton location. Not only did the front desk agent give us the worst room, the lunch and dinner options in the restaurant were inedible. When we spoke to a waiter, she became defensive. One waiter actually exhibited the level of customer service we are accustomed to having. A housekeeper rudely interrupted our rest around 9:30am, banging on the door with a screwdriver or heavy-duty pen only to ask if we were checking out. We could hear...