We cannot rate the Alkamuri Posh Hotel and Spa in Alcamo highly enough. We initially booked into the hotel so we could be close to our friend who had a medical emergency while vacationing with us from the U.K. Our friend was discharged from a hospital even though she basically couldn’t walk and had no other choice but to join us in our hotel room. She stayed with us for six days until she was taken by medivac back home to the U.K. Through it all, the hotel was kind, generous and understanding about this unusual situation. The staff and hotel owner were helpful in so many ways, it’s almost impossible to list them. The range of kindness goes from members of the front desk staff (thank you, Serena) interpreting to English from Italian when we dealing with local medical people; the cleaning staff, who accepted a larger demand on their services due to the special circumstances; to the owner, Andrea, who also gave his support in multiple ways. We’d also like to thank Giuseppe, another front desk person who couldn’t do enough from start to finish. We hope one day soon to come back to the hotel and enjoy the spa under more usual circumstances.
