Réception

Avis sur Courtyard by Marriott San Francisco Downtown/Van Ness Ave.

3 out of 5
Courtyard by Marriott San Francisco Downtown/Van Ness Ave.
1050 Van Ness Avenue, San Francisco, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 215 avis sur 353." "
Note des voyageurs de 8 (Bien), d’après 94 avis sur 353." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 353." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 353." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 353." "

9,4/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Nicolas

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Definitely not the best welcoming arrival and very pricey car parking ($49/night). Rooms are small as you can expect in downtown SF.
Séjour de 2 nuits en juin 2021
Réponse de MZ le 6 juin 2021
Dear NICOLAS, Thank you for taking the time to share your thoughts regarding this issue. We are appreciate you bringing it to our attention .We will share your message appropriately within the organization. Sincerely,

10/10 Excellent

Chia

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Helpful staff, great location
Séjour de 1 nuit en avril 2024
Réponse de MZ le 18 avr. 2024
Dear Chia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Orlando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the hotel and staff. I didn't like the fact that I could not get any reward points on my Marriot Bonvoy account because I booked the stay with Expedia.
Séjour de 3 nuits en mars 2024
Réponse de MZ le 18 avr. 2024
Dear Orlando,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

JESSICA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 2 nuits en avril 2024
Réponse de MZ le 18 avr. 2024
Dear Jessica,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Crystal, GOLETA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. The bed was very comfy rooms were clean. Thank you.
Séjour de 2 nuits en février 2024
Réponse de MZ le 18 févr. 2024
Dear Crystal,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Daesy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very welcoming and clean.
Séjour de 1 nuit en février 2024
Réponse de MZ le 18 févr. 2024
Dear Daesy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Megan

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et équipements
We enjoyed our stay.
Séjour de 2 nuits en janvier 2024
Réponse de MZ le 8 févr. 2024
Dear Megan,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Carol, Alameda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicely decorated, very clean and comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de MZ le 8 févr. 2024
Dear Carol,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de MZ le 8 févr. 2024
Dear Brian,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Monique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to concert venue GAMH. Starbucks nextdoor for breakfast Sad that few hotels in the US serve breakfast
Séjour de 3 nuits en décembre 2023
Réponse de MZ le 8 févr. 2024
Dear Monique,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The persons working in the front desk are the very nice the rooms nice and clean
Séjour de 2 nuits en janvier 2024
Réponse de MZ le 11 janv. 2024
Dear Jose,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Devante

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de MZ le 11 janv. 2024
Dear Devante,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

4/10 Médiocre

Jace

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area around the property is unsafe especially at night. The hotel is okay, but I will not stay here again.
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 11 janv. 2024
Dear Jace,Thank you for taking the time to share your thoughts regarding this issue. We are appreciating you bringing it to our attention. We will share your message appropriately within the organization.Sincerely,

10/10 Excellent

Robbin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, great location.
Séjour de 1 nuit en décembre 2023
Réponse de MZ le 21 déc. 2023
Dear Robbin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Magdalia

Séjour de 1 nuit en décembre 2023
Réponse de MZ le 21 déc. 2023
Dear Magdalia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our fave hotel in San Francisco
As always great stay.
Séjour de 1 nuit en novembre 2023
Réponse de MZ le 15 déc. 2023
Dear Valued Guest ,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Alejandrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de MZ le 15 déc. 2023
Dear Alejandrina,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's not Union Square but Van Ness Ave is safe and clean.
Séjour de 1 nuit en décembre 2023
Réponse de MZ le 15 déc. 2023
Dear Kenneth,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Linda, Pirae

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was Nice, the checking thank you very very much Maria, à Nice staff person very adorable and professional, she assist us in any demand, she secure us for the surroundings, We love all the attentions that she gave, Thanks so much Maria. Nice room, Nice restaurant aussi Nice staffs there too, Thanks so much for your attention, and availability. We Will come back.
Séjour de 2 nuits en décembre 2023
Réponse de MZ le 7 déc. 2023
Dear Linda,Thank you for choosing the Courtyard San Francisco Downtown/Van Ness Ave. for your recent travels to San Francisco. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfectly Perfect Hotel
Overall great place to stay in the city! The room was do clean and fresh & the decor was absolutely gorgeous. Courteous Staff very helpful and welcoming. My sister's and I enjoyed our stay & will be recommending this hotel to everyone we know.
Séjour de 1 nuit en décembre 2023
Réponse de MZ le 7 déc. 2023
Dear Lisa,Thank you for choosing the Courtyard San Francisco Downtown/Van Ness Ave. for your recent travels to San Francisco. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,

8/10 Bien

Jose

Séjour de 1 nuit en novembre 2023
Réponse de MZ le 15 déc. 2023
Dear Jose,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Low visibility signage for those arriving by car. More trees would be nice.
Séjour de 1 nuit en novembre 2023
Réponse de MZ le 3 déc. 2023
Dear Diane,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Matt

Séjour de 1 nuit en novembre 2023
Réponse de MZ le 3 déc. 2023
Dear Matt,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de MZ le 10 nov. 2023
Dear Karen,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They allowed me to check in early. It was a very convenient location. Parking was gated so that was a relief. Staff was very nice.
Séjour de 1 nuit en novembre 2023
Réponse de MZ le 10 nov. 2023
Dear Gregory,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Cynthia

Voyage en famille
Les points forts : Équipements
Very clean
Séjour de 1 nuit en novembre 2023
Réponse de MZ le 10 nov. 2023
Dear Cynthia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Archana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was lovely. The hotel was very clean and some great restaurants close by.
Séjour de 3 nuits en octobre 2023
Réponse de MZ le 26 oct. 2023
Dear Archana,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Hotivia, San Luis Potosí

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Réponse de MZ le 21 déc. 2023
Dear Hotivia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Harmoll

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 21 oct. 2023
Dear Harmoll,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Joe

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
That it looks antique that was nice touch.
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 19 oct. 2023
Dear Joe,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.

6/10 Satisfaisant

Andrea

Les points forts : Propreté et personnel et service
The mattress and linen were very uncomfortable. The streets surrounding the hotel felt unsafe. It was a very good thing that you gave a hospital discount or we would not have stayed here. Charging $55 total for parking seems high but at least it was available.
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 19 oct. 2023
Dear Andrea,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.

10/10 Excellent

Kathleen

Séjour de 2 nuits en octobre 2023
Réponse de MZ le 13 oct. 2023
Dear Kathleen,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely

10/10 Excellent

Lucila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 13 oct. 2023
Dear Lucila,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely

10/10 Excellent

James

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice check in. Homeless problem scary.
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 6 oct. 2023
Dear James,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Bret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Despite the homeless element, everything was great.
Séjour de 1 nuit en octobre 2023
Réponse de MZ le 5 oct. 2023
Dear Bret,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great time in SF!
It was a very clean and beautifully decorated hotel with locked parking and other security features. Staff was very friendly and helpful. The neighborhood is right next to not being great, so plan to Uber if you’re not comfortable walking.
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 1 oct. 2023
Dear Bryan,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Abigail

Séjour de 1 nuit en septembre 2023
Réponse de MZ le 19 oct. 2023
Dear Abigail,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.

10/10 Excellent

Angel, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property. Homelessness is out of control
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 23 sept. 2023
Dear Angel,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Rena

Séjour de 1 nuit en septembre 2023
Réponse de MZ le 13 oct. 2023
Dear Reya,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely

6/10 Satisfaisant

Aie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It’s a good place, but extremely overpriced for really nothing. I found a place that was cheaper, in a better location. Just way overpriced. I guess if I’m paying that much there should be a little more. Tiny room, homeless view.
Séjour de 3 nuits en septembre 2023
Réponse de MZ le 18 sept. 2023
Dear Aie,Thank you for taking the time to share your thoughts regarding room rate. We are appreciating you bringing it to our attention. We will share your message appropriately within the organization.Sincerely,

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady who checked us in and out was incredibly efficient, friendly and welcoming. I didn't catch her name, but she really was a credit to the hotel.
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 16 sept. 2023
Dear Alan,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friends trip
Great reception by staff …. Hotel very clean
Séjour de 2 nuits en septembre 2023
Réponse de MZ le 15 sept. 2023
Dear Michael,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de MZ le 15 sept. 2023
Dear Tina,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de MZ le 11 sept. 2023
Dear Cindy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal proximity to CPMC, Mel's Kitchen, & Tommy's
We were pressed for time. The access to CPMC was the main reason to stay at this location of the Courtyard. The hotel was clean, the service was kind, and there was plenty of room for families to stay. We ended up having to go back to the hotel the following day. The staff was really accommodating. In terms of service, Janea and Chiauita went above and beyond. These days, it's uncommon to find customer service with their level of hospitality, kindness, and respect.
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 15 sept. 2023
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Steven Edward, Marquette

Les points forts : Propreté et personnel et service
connected to restaurant was good. noisy air conditioning whine and paper thin walls.
Séjour de 2 nuits en septembre 2023
Réponse de MZ le 11 sept. 2023
Dear Steven,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

8/10 Bien

Jacquelyn T

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful interior. Staff very hospitable. Nice to have Mel's next door.
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 10 sept. 2023
Dear Jacquelyn,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely

10/10 Excellent

Irany

Séjour de 1 nuit en septembre 2023
Réponse de MZ le 30 sept. 2023
Dear Irany,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Kimberly, Auburn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, historic, charming, quiet and clean SF hotel. Beds are very comfortable. We are staying here because a family member has a medical procedure at Sutter CPMC Van Ness Med Center. But this would be a great spot if you’re interested in seeing ALL of San Francisco and has a super secure parking facility with drug stores and restaurants very close by.
Séjour de 1 nuit en septembre 2023
Réponse de MZ le 8 sept. 2023
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,

10/10 Excellent

Crisy

Séjour de 2 nuits en août 2023
Réponse de MZ le 30 sept. 2023
Dear Crisy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard San Francisco Downtown/Van Ness Ave.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Francisco Downtown/Van Ness Ave. and we hope you choose to create more memories here whenever your travels bring you back to San Francisco.Sincerely,