Xcaret Holidays from €984

I had a fantastic time at the establishment. It is probably about my sixth time staying there and this time I upgraded to platinum it came with a swim up room a private butler transportation to wherever you need it 24 hour room service laundry services as well as a bottle of wine, fresh fruit, and chocolate. I will say that my butt, MANUEL was amazing. He went above and beyond to make sure I was OK the afternoon butler Omar was a little bit lazy and very hard to locate at times. This hotel is phenomenal and I am so grateful to have stayed here one more time .

The property was very nice. The staff was friendly, but the smell was horrendous. You could smell it coming in your room, right outside your balcony. I don’t know if they have a seaweed problem, but it’s smell like rotten fish eggs all the time other than that the hotel property was nice.

Beautiful location and wonderful people who worked there

“This resort has become a favorite for my family. We travel here almost every year from Chicago, and every visit feels like a perfect getaway. The atmosphere, service, and overall experience always exceed our expectations.”

Excellent property. Only negative is my early check-in request, offered directly on the resort’s website, went unanswered and I was unable to check in before 3pm