Avis sur Altstadthotel Weisses Kreuz
Altstadthotel Weisses Kreuz
Herzog-Friedrich-Str. 31, Innsbruck, Tirol
Avis
9,6
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
9,2/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tobias - Altstadthotel Weisses Kreuz le 13 mai 2024
Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at the Altstadthotel Weisses Kreuz in Innsbruck. It is our aim to provide our guests with an unforgettable stay and it is fantastic to hear that you were satisfied with our tasteful decor and central location. Your praise is a great motivation for our team to continue to provide first class service. We hope to welcome you back soon Kind regards, Tobias and the team at the Altstadthotel Weisses Kreuz.
10/10 Excellent
James
Voyage en couple
9 oct. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en septembre 2023
Réponse de Altstadthotel Weisses Kreuz le 9 oct. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, the Weisses Kreuz team
10/10 Excellent
Jean Pierre
19 juin 2023
Jean Pierre
Séjour de 1 nuit en mars 2023
Réponse de Rezeption le 21 juin 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
8/10 Bien
Richard
18 avr. 2022
Richard
Séjour de 1 nuit en avril 2022
Réponse de Rezpetion le 19 avr. 2022
Vielen Dank für Ihre Bewertung. Wir hoffen Sie bald wieder in Innsbruck begrüßen zu dürfen.
Liebe Grüße,
das Team des Altstadthotels Weisses Kreuz
10/10 Excellent
Laurie
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurie
Séjour de 1 nuit en mai 2024
Réponse de Tobias - Altstadthotel Weisses Kreuz le 13 mai 2024
Thank you for your great rating! We are looking forward to seeing you again! Best regards from Innsbruck, Tobias and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
Katarzyna
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katarzyna
Séjour de 3 nuits en mai 2024
Réponse de The team of the Altstadthotel Weisses Kreuz le 9 mai 2024
Thank you very much for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design! Your praise is a great motivation for our team to continue to provide first class service. Of course, I am happy to pass on the compliments to our hotel and bar staff. We are looking forward to seeing you again! Best regards from Innsbruck, Ylenia and the team of the Altstadthotel Weisses Kreuz
8/10 Bien
Alice
4 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Alice
Séjour de 4 nuits en avril 2024
Réponse de The team of the Altstadthotel Weisses Kreuz le 9 mai 2024
Thank you for your feedback. We hope to welcome you back soon Kind regards, Ylenia and the team at the Altstadthotel Weisses Kreuz.
10/10 Excellent
Susanna
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Susanna
Séjour de 1 nuit en avril 2024
Réponse de Altstadthotel Weisses Kreuz le 28 avr. 2024
Grazie per le belle parole! Ci fa davvero piacere si sia trovato bene nella nostra Casa. Speriamo di rivederci presto. I migliori saluti da Innsbruck, Ylenia e il team dell'Altstadthotel Weisses Kreuz
10/10 Excellent
Adrian
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adrian
Séjour de 1 nuit en avril 2024
Réponse de Tobias - Altstadthotel Weisses Kreuz le 18 avr. 2024
Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen, Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Tobias und das gesamte Team des Altstadthotels Weisses Kreuz
10/10 Excellent
Shobhana, New York
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shobhana
Séjour de 1 nuit en mars 2024
Réponse de Altstadthotel Weisses Kreuz le 18 mars 2024
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Jakob and the Weisses Kreuz team
10/10 Excellent
Stefan
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stefan
Séjour de 2 nuits en mars 2024
Réponse de The team of the Altstadthotel Weisses Kreuz le 6 mars 2024
Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards from Innsbruck
10/10 Excellent
Gerry van
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerry van
Séjour de 2 nuits en mars 2024
Réponse de The team of the Altstadthotel Weisses Kreuz le 6 mars 2024
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck
10/10 Excellent
Mary
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 3 nuits en février 2024
Réponse de Rezeption le 23 févr. 2024
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Karin
18 févr. 2024
Karin
Séjour de 1 nuit en février 2024
Réponse de Rezeption le 23 févr. 2024
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
8/10 Bien
Ryan
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en janvier 2024
Réponse de Altstadthotel Weisses Kreuz le 17 févr. 2024
Dear Mr. Ryan, We are glad that you liked the transformation of the hotel so much. We are sorry for the inconvenience at the reception - normally someone is it there 24/7. We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
David
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The perfect place to stay in Innsbruck
David
Séjour de 2 nuits en janvier 2024
Réponse de Lea le 22 janv. 2024
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
John
Voyage en couple
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en janvier 2024
Réponse de Altstadthotel Weisses Kreuz le 13 janv. 2024
Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards, Lea and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
Jessica
8 janv. 2024
Jessica
Séjour de 1 nuit en janvier 2024
Réponse de Altstadthotel Weisses Kreuz le 9 janv. 2024
Thank you for your excellet feed back Hope to see you again soon!
10/10 Excellent
David
7 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
David
Séjour de 2 nuits en janvier 2024
Réponse de Lea le 9 janv. 2024
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Lea and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
ryan
Voyage en famille avec de jeunes enfants
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ryan
Séjour de 4 nuits en décembre 2023
Réponse de Lea le 31 déc. 2023
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Lea and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
William boerges p j
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
William boerges p j
Séjour de 1 nuit en décembre 2023
Réponse de Lea le 22 déc. 2023
Muchas gracias por su excelente crítica. Nos complace haber satisfecho el gusto de nuestros huéspedes con nuestro concepto de mobiliario y diseño. Gracias también por las amables palabras sobre el personal, que estaré encantado de transmitirles. Estaremos encantados de recibirle de nuevo en un futuro próximo. Un saludo desde Innsbruck, el equipo del Altstadthotel Weisses Kreuz
10/10 Excellent
Brett
Voyage en famille
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brett
Séjour de 1 nuit en décembre 2023
Réponse de Ylenia le 20 déc. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team
10/10 Excellent
Victoria
Voyage en couple
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victoria
Séjour de 1 nuit en décembre 2023
Réponse de Lea le 17 déc. 2023
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses KreuzThank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz
8/10 Bien
Jennifer
Voyage en famille
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jennifer
Séjour de 3 nuits en novembre 2023
Réponse de Rezeption le 5 déc. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
David
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 2 nuits en novembre 2023
Réponse de Rezeption le 20 nov. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Linda und das gesamte Team des Altstadthotels Weisses Kreuz
8/10 Bien
Mark
Voyage en couple
16 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Réponse de Rezeption le 16 nov. 2023
Thank you for your review. We are sorry that your stay with us didn't meet your expectations. Since you have already booked the highest room category an upgrade would have only been possible to be done to a suite, which was not mandatory also with VIP access. The 17 Euros per stay, not per day, were given in form of fresh fruit, fine pralines, softdrinks as well as a welcome drink upon your arrival. This even excels the 17 Euros. Kind regards,Linda
10/10 Excellent
Pedro
Voyage en famille
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visita a Innsbruck
Pedro
Séjour de 1 nuit en octobre 2023
Réponse de Rezeption le 13 nov. 2023
Muchas gracias por su excelente crítica. Nos complace haber satisfecho el gusto de nuestros huéspedes con nuestro concepto de mobiliario y diseño. Gracias también por las amables palabras sobre el personal, que estaré encantado de transmitirles. Estaremos encantados de recibirle de nuevo en un futuro próximo. Un saludo desde Innsbruck, el equipo del Altstadthotel Weisses Kreuz
10/10 Excellent
jonathan
Voyage en groupe
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jonathan
Séjour de 1 nuit en novembre 2023
Réponse de Altstadthotel Weisses Kreuz le 12 nov. 2023
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
Jimmy
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jimmy
Séjour de 1 nuit en novembre 2023
Réponse de Altstadthotel Weisses Kreuz le 12 nov. 2023
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from the Altstadthotel Weisses Kreuz Team
10/10 Excellent
Voyageur vérifié
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Rezeption le 11 nov. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Kent
9 nov. 2023
Kent
Séjour de 1 nuit en novembre 2023
Réponse de Altstadthotel Weisses Kreuz le 10 nov. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Patrick
Voyage en couple
6 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Réponse de Rezeption le 7 nov. 2023
Wir danken für Ihre tolle Bewertung und Ihr Kommentar! Schön zu hören, dass unsere Gäste nicht nur unsere besondere Lage, sondern auch unser Design, unsere Produktauswahl mit Schwerpunkt auf Regionalität und das Bemühen unserer Mitarbeiter:innen schätzen! Wir freuen uns auf ein Wiedersehen! Beste Grüße aus Innsbruck, Linda und das Team des Altstadthotels Weisses Kreuz
10/10 Excellent
Ben
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best location and great staff
Ben
Séjour de 1 nuit en octobre 2023
Réponse de Rezeption le 1 nov. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Uc
26 oct. 2023
Uc
Séjour de 1 nuit en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 28 oct. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Linda und das gesamte Team des Altstadthotels Weisses Kreuz
8/10 Bien
Simon
Voyage en couple
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Réponse de Rezeption le 25 oct. 2023
Vielen Dank für Ihr Bewertung. Es freut uns sehr zu hören, dass Ihnen das Interieur so gefallen hat. Ja so ein altes Gebäude birgt durchaus seine Tücken. Der Raumduft wurde extra für unser Hotel entwickelt, dass es nicht jeden Geschmack treffen kann ist natürlich klar. Wir freuen uns Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße,Linda und das Team des Altstadthotels Weisses Kreuz
10/10 Excellent
Dr Linda
22 oct. 2023
Dr Linda
Séjour de 1 nuit en octobre 2023
Réponse de Rezeption le 25 oct. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
8/10 Bien
Julian
Voyage en couple
20 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julian
Séjour de 2 nuits en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 20 oct. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Neil
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceeded our already high expectations
Neil
Séjour de 2 nuits en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 19 oct. 2023
Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz
10/10 Excellent
gregg
Voyage en famille
17 oct. 2023
Les points forts : Confort de la chambre
gregg
Séjour de 1 nuit en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 17 oct. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team
10/10 Excellent
Jessica
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 4 nuits en octobre 2023
Réponse de Rezeption le 17 oct. 2023
Thank you very much for your great review. We are happy you enjoyed your stay with us. Kind regards,Linda and the team of Altstadthotel Weisses Kreuz
10/10 Excellent
Michael
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael Neuert
Michael
Séjour de 1 nuit en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 9 oct. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Ylenia und das gesamte Team des Altstadthotels Weisses Kreuz
10/10 Excellent
David
Voyage en couple
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en octobre 2023
Réponse de Altstadthotel Weisses Kreuz le 7 oct. 2023
Vielen Dank, dass Sie sich Zeit für so eine tolle Bewertung genommen haben. Wir freuen uns sehr, dass wir Sie mit dem Design, der Lage, unserem reichhaltigem und regionalem Frühstücksbuffet, aber auch unserer Gastfreundschaft begeistern konnten. Auf ein baldiges Wiedersehen freuen wir uns.
8/10 Bien
Roberto
30 sept. 2023
Roberto
Séjour de 1 nuit en septembre 2023
Réponse de Linda le 13 oct. 2023
Dear Roberto, Thank you for your feedback. We are happy that you enjoyed your stay with us!
10/10 Excellent
Lori
29 sept. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Lori
Séjour de 2 nuits en septembre 2023
Réponse de Rezeption le 29 sept. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team
10/10 Excellent
Yan
Voyage en famille
29 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yan
Séjour de 2 nuits en septembre 2023
Réponse de Rezeption le 29 sept. 2023
Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff, especially Viviana. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz
8/10 Bien
Kevin
29 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Stay in the Heart of Innsbruck
Kevin
Séjour de 1 nuit en septembre 2023
Réponse de Ylenia le 29 sept. 2023
How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team
10/10 Excellent
Uwe
Voyage en couple
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Uwe
Séjour de 1 nuit en septembre 2023
Réponse de Altstadthotel Weisses Kreuz le 23 sept. 2023
Wir danken für Ihre tolle Bewertung und Ihr Kommentar! Schön zu hören, dass unsere Gäste nicht nur unsere besondere Lage, sondern auch unser Design, unsere Produktauswahl mit Schwerpunkt auf Regionalität und das Bemühen unserer Mitarbeiter:innen schätzen! Wir freuen uns auf ein Wiedersehen! Beste Grüße aus Innsbruck, Linda und das Team des Altstadthotels Weisses Kreuz
6/10 Satisfaisant
John
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room poor value
John
Séjour de 1 nuit en août 2023
Réponse de Altstadthotel Weisses Kreuz le 23 sept. 2023
thank you for your rating. Yes, it is true that you could not lower the room temperature below 21 degrees. In terms of sustainability, our air conditioning system was set in such a way that in the warmer months of the year, the temperature can be further reduced by opening the windows (shock ventilation) and not through the energy-intensive air conditioning system.In everything we do, we strive for sustainability and consideration for global warming, and so this measure seems justified and justifiable to us, because in the warmer months of the year the temperature in Innsbruck at night is always far below the value you mentioned. It was the same during your stay.With the request for your understanding for this basic attitude, we remain with best regards
4/10 Médiocre
Terry J.
19 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stay Away
Terry J.
Séjour de 2 nuits en septembre 2023
Réponse de Altstadthotel Weisses Kreuz le 23 sept. 2023
Thank you for your review. We appreciate constructive criticism so we can improve. The location of the hotel in a pedestrian only area is already mentioned in the name of our hotel. Directly after your booking you recieved a message with all the information regarding parking. This included the note that there is no elevator at the garage. However there were also plenty of garges with an elevator noted as well. We are aware that the modern open-space concept is not for everyone. We do have rooms with compeltely closed bathrooms as well. This is also shown on all pictures of the rooms that there is an open space bathroom. We are sorry that the parking voucher didn't work for you. Still as you already cited this was the first time in 2 whole years this service did not work. That there was no staff at the public garage is unfortunate, but out of your control. Kind regards,Linda and the whole team of Altstadthotel Weisses Kreuz
10/10 Excellent
Kurt
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kurt
Séjour de 1 nuit en septembre 2023
Réponse de Rezeption le 19 sept. 2023
Thank you very much for your great review. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz