Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
27 juin 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2017
10/10 Excellent
Alyson
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alyson
Séjour de 2 nuits en mars 2024
Réponse de Felicity le 25 mars 2024
Thank you Alyson, for taking the time to leave a review. We value feedback and are delighted you enjoyed your visitKind regardsFelicity
10/10 Excellent
Keith
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en mars 2024
Réponse de Felicity le 11 mars 2024
We really appreciate you taking the time to leave a review. Thank you for your honesty regarding the omission of your dinner charge and apologies that this meant your check out was less than straight forward.We are delighted your overall experience was favourable and we hope you will choose to revisit.Kind regardsFelicity
8/10 Bien
Christopher Lee
Voyage d’affaires
8 mars 2024
Les points forts : Propreté, personnel et service, équipements
Christopher Lee
Séjour de 2 nuits en mars 2024
Réponse de Felicity le 8 mars 2024
Thank you for taking the time to review - we are delighted you enjoyed your stay.
10/10 Excellent
Neil
Voyage en couple
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neil
Séjour de 2 nuits en janvier 2024
Réponse de Felicity le 8 mars 2024
Thank you for your time taken to write a review. It appears you were happy with your experience here which is great to hear.
10/10 Excellent
Ann
Voyage en famille
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Gavan
19 nov. 2023
Gavan
Séjour de 1 nuit en novembre 2023
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
2 nov. 2023
Les points forts : Personnel et service et confort de la chambre
It's a nice hotel, not a great hotel.
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
22 sept. 2023
Les points forts : Personnel et service
One night stopover
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Felicity le 22 sept. 2023
We are sorry your experience wasn't what you or we would hope for. We do in fact have a redecoration programme scheduled to start in November when we will be working through the rooms individually to make improvements. Thank you for taking the time to review - we always welcome feedback - and we trust that should you visit again you will find more positives.
10/10 Excellent
Jo
Voyage en famille
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jo
Séjour de 1 nuit en septembre 2023
Réponse de Felicity le 18 sept. 2023
Thank you so much for taking the time to review. It's a joy for us that you had such a positive stay with us - we strive to offer achieve all the things you have credited us with. We hope to welcome you back again sometime.Kind regardsFelicity
8/10 Bien
Dave
9 sept. 2023
Dave
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Alan
4 août 2023
Alan
Séjour de 1 nuit en août 2023
Réponse de Felicity le 5 août 2023
We are delighted you enjoyed your visit - thank you for staying with us.Kind regardsFelicity
10/10 Excellent
Laura
Voyage d’affaires
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en juillet 2023
Réponse de Felicity le 16 juil. 2023
Thank you so much, Laura. for taking the time to review. We are always interested to receive feedback and are delighted you enjoyed your stay with us.We hope to welcome you back sometime.Kind regardsFelicity
8/10 Bien
PT
6 juil. 2023
PT
Séjour de 1 nuit en juillet 2023
Réponse de Felicity le 16 juil. 2023
Thank you for taking the time to reviewWe are always interested in feedback and trust you enjoyed your stay with us,We hope to welcome you back sometime.Kind regardsFelicity
8/10 Bien
Maxine
Voyage en famille
2 juil. 2023
Les points forts : Propreté et personnel et service
Maxine
Séjour de 1 nuit en juin 2023
Réponse de Felicity le 16 juil. 2023
Thank you Maxine, for taking the time to review. We are delighted with your positive comments and sorry that you didn't find the fan. All rooms have fans wither on the desks or in the wardrobes. Please do ask next time - we will be happy to accommodate. We hope to welcome you back again sometime. Kind regards, Felicity
6/10 Satisfaisant
Michael
Voyage en couple
2 juil. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en juin 2023
Réponse de Felicity le 16 juil. 2023
Thank you for taking the time to review and for your positive comments.We are always interested in feedback and hope that our responses address your notes.There are staff on hand to serve teas/coffees/drinks as requested from 7.00-10.00pm - but as we are not open to non-residents, there is not a requirement to have a full time bar worker or receptionist. Our staff have areas of specialism but also a knowledge and capability to assist our guests across the hotel. We are sorry if this was not your experience.We make it clear on our advertising that the bar & restaurant are not open on a Sunday afternoon & evening. in over a decade, this has always been the case - partly due to a pattern of demand over the years and partly because we are a small, family run business and need to have a break too. We offer alternative options in the village and are happy to suggest further afield if requested.Our breakfasts are included with reservations made directly with us, however, online bookings incur commission which we accept on rooms but it doesn't make business sense to pay it on food. The pricing of breakfast encompasses the option to have both cold and cooked options. We are competitively priced and have only recently made a slight increase due to the high cost of living.We hope that your overall experience was comfortable and that we might welcome you back sometime.Kind regardsFelicity
10/10 Excellent
N G
2 juil. 2023
N G
Séjour de 2 nuits en juin 2023
Réponse de Felicity le 16 juil. 2023
Thank you so much for taking the time to review - we are delighted to deduce that you enjoyed all aspects of your stay with us and hope to welcome you back sometime.kind regardsFelicity
6/10 Satisfaisant
Edwina
Voyage en couple
5 juin 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Edwina
Séjour de 1 nuit en juin 2023
Réponse de Felicity le 16 juil. 2023
Thank you Edwina, for taking the time to review. We are always interested in feedback. We have indeed tidied up the courtyard area, which we agree wasn't looking it's best for a little while.Sorry that you weren't happy with your breakfast - we have priced it to encompass the ability to have both cold and cooked breakfast, with variations to personal preference. Some guests choose to have everything on offer., some less. We have taken on board your suggestion to redress the balance. We do hope that your overall takeaway from your stay with us was a positive one and we hope to welcome you back sometime.Kind regardsFelicity
8/10 Bien
John
Voyage en famille
23 mai 2023
Les points forts : Propreté et personnel et service
John
Séjour de 2 nuits en mai 2023
Réponse de Felicity le 23 mai 2023
Thank you for taking the time to review.We are sorry for the issues you had. We have taken a look at the lights and as they are of an old design they will be changed as will the extractor fan - which can only have just gone as we check these daily. There are a number of maintenance challenges with an old building which we have plans to get through as time and circumstances allow. We notice that you scored us well so we are a little disappointed you didn't choose to also include anything complimentary in your review.However we hope you enjoyed the rest of your stay with us.
8/10 Bien
MILTON
1 mai 2023
MILTON
Séjour de 2 nuits en avril 2023
Réponse de Felicity le 23 mai 2023
Thankyou for taking the time to review. We welcome feedback and hope you will book with us again should you be in the area.
10/10 Excellent
Catherine
Voyage en couple
5 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catherine
Réponse de Felicity le 23 mai 2023
Thank you for taking the time to review. We are delighted you enjoyed your stay with us and hope to welcome you back again sometime.
8/10 Bien
Stephen
Voyage d’affaires
30 mars 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en mars 2023
Réponse de Felicity le 30 mars 2023
We take our last orders for dinner on week nights at 8.00pm as the vast majority of our guests eat early. We are happy to work with individual requests for guests arriving by 8.30pm, when asked, however in our experience it is not been required or viable to keep our kitchen open later. We hope the remaining aspects of your stay were satisfactory.Kind regardsFelicity
10/10 Excellent
Voyageur vérifié
28 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2023
Réponse de Felicity le 28 mars 2023
Thank you so much for taking the time to review. We are very happy to know you enjoyed your stay
10/10 Excellent
Steven
20 mars 2023
Steven
Séjour de 1 nuit en mars 2023
Réponse de Felicity le 28 mars 2023
Thank you very much for taking the time to review your stay. We hope to welcome you again.
10/10 Excellent
Alicia
Voyage en famille
13 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 1 nuit en mars 2023
Réponse de Felicity le 28 mars 2023
we are delighted you enjoyed your stay - thank you for taking the time to review.We hope to welcome you back again
10/10 Excellent
Steve, Swindon
Voyage d’affaires
12 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Réponse de Felicity le 28 mars 2023
How lovely of you to take the time to review. We are delighted you enjoyed your stay with us
8/10 Bien
Adam
8 mars 2023
Adam
Séjour de 1 nuit en mars 2023
Réponse de Felicity le 28 mars 2023
Thank you very much for taking the time to review. We are happy to see you enjoyed your stay adn always welcome feedback to ensure improvements are made where required.
10/10 Excellent
Rob
23 févr. 2023
Rob
Séjour de 1 nuit en février 2023
Réponse de Felicity le 28 mars 2023
Thank you for taking the time to review. We are delighted you enjoyed your stay and hope to welcome you back again
10/10 Excellent
stefano
Voyage en famille
24 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
stefano
Séjour de 1 nuit en septembre 2022
8/10 Bien
Gareth
Voyage d’affaires
14 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gareth
Séjour de 1 nuit en mai 2022
8/10 Bien
Matthew
18 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, great food!
Matthew
Séjour de 1 nuit en mars 2022
8/10 Bien
Darran
Voyage d’affaires
3 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Darran
Séjour de 1 nuit en mars 2022
10/10 Excellent
Nina
Voyage en famille
27 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nina
Séjour de 2 nuits en janvier 2022
10/10 Excellent
chriselda
10 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
chriselda
Séjour de 1 nuit en janvier 2022
Réponse de the Team at Northover Manor le 15 janv. 2022
Thank you for taking the time to give us your feed back and we look forward to welcoming you back in the future
10/10 Excellent
Joseph
18 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en décembre 2021
Réponse de the Team at Northover Manor le 18 déc. 2021
Thank you for taking the time to leave us a review. It is appreciated and we hope to be able to welcome you here, again, very soon.
10/10 Excellent
Harry
Voyage d’affaires
15 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harry
Séjour de 2 nuits en décembre 2021
Réponse de The Team at Northover Manor le 18 déc. 2021
Thank you for your review, we look forward to welcoming you again in the near future.
10/10 Excellent
George
Voyage en groupe
28 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
George
Séjour de 1 nuit en août 2021
10/10 Excellent
Lauren
20 août 2021
Lauren
Séjour de 1 nuit en août 2021
8/10 Bien
Miss M
Voyage d’affaires
1 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Miss M
Séjour de 1 nuit en juin 2021
8/10 Bien
John
Voyage d’affaires
16 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 1 nuit en juin 2021
8/10 Bien
Voyageur vérifié
Voyage en couple
1 juin 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de Owner le 2 juin 2021
Thankyou for your comments.
Under normal circumstances 'fine' would sit comfortably. However we are slowly working our way through the rooms and Im optimistic over the next few weeks we will achieve the overall standard we aspire to !
Which ironically could include Fine as a positive.
Mark
10/10 Excellent
Paul
Voyage d’affaires
1 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business Trip
Paul
Séjour de 2 nuits en mars 2021
10/10 Excellent
Paul
Voyage d’affaires
30 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice hotel & staff.
Paul
Séjour de 1 nuit en octobre 2020
Réponse de Mel le 3 nov. 2020
So glad you enjoyed your stay with us. We are currently due to close in November as per the government legislation, but will still be open for essential workers and guests unable to work from home. We hope to see you again in the future.
10/10 Excellent
Ian
30 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ian
Séjour de 3 nuits en septembre 2020
Réponse de Mel le 3 nov. 2020
Thank you for taking the time to review Northover. We hope to see you again in the future. We are open through November for essential workers and guests who are unable to work from home.
10/10 Excellent
Geoff
26 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Geoff
Séjour de 1 nuit en septembre 2020
Réponse de Mel le 3 nov. 2020
Its always great to have reviews with positive feedback, especially in the current climate.
Please be aware we are open for essential workers and guests who are unable to work from home through November.
8/10 Bien
Brad
Voyage d’affaires
25 sept. 2020
Les points forts : Propreté, personnel et service, confort de la chambre
Brad
Séjour de 1 nuit en septembre 2020
Réponse de Haddiman le 25 sept. 2020
Hi Brad
Thankyou for your comments ! I'm not absolutely certain in which room you stayed as a couple of them need updating.
Usually after a busy Wedding Season we would anticipate bringing a few rooms up to date. We have invested in a number of new mattresses and to make us Covid compliant more recently changed a number of practises.
Over the next few weeks with the constraints tightening we anticipate making a few decorative changes as the room demand will drop . Any specific improvements you'd like to see regarding the room in which you stayed might be useful.
We are optimistic we will see you again and build on the positives
Regards
Mark
10/10 Excellent
Alexander
Voyage d’affaires
28 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexander
Séjour de 1 nuit en juillet 2020
Réponse de MelHaddigan le 29 juil. 2020
Glad you enjoyed your stay and hope to see you again.
Northover Manor Hotel
10/10 Excellent
Voyageur vérifié
8 juil. 2020
Voyageur vérifié
Séjour de 1 nuit en juillet 2020
Réponse de MelHaddigan le 29 juil. 2020
Always nice to have feedback from our guests. Hope to see you again.
10/10 Excellent
Terri, Worthing
6 mai 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terri
Séjour de 2 nuits en mai 2020
10/10 Excellent
Jason
Voyage en famille
26 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jason
Séjour de 1 nuit en mars 2020