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Avis sur The Bridge Hotel and Spa

4 out of 5
The Bridge Hotel and Spa
Walshord, Wetherby, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 70 avis sur 250." "
Note des voyageurs de 8 (Bien), d’après 106 avis sur 250." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 250." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 250." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 250." "

8,2/10

Propreté

8,0/10

Personnel et service

8,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and tidy. Restaurant food was good and several choices offered.
Séjour de 2 nuits en avril 2024

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meals, whilst excellent in the main,a few items were only lukewarm.
Séjour de 1 nuit en avril 2024

8/10 Bien

Darran

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here before for business. Lovely staff, great food.
Séjour de 1 nuit en février 2024

8/10 Bien

Nick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Easy and convenient for one night on route to Scotland. The staff are friendly and welcoming and checking in was quick and easy. The room was clean but the television didn’t work. When arriving at 22.00 on a Sunday didn’t think it was worth looking into. But did say on checking out. Breakfast was good and again staff very helpful.
Séjour de 1 nuit en février 2024

8/10 Bien

Brenda

Voyage en famille
Séjour de 1 nuit en février 2024

8/10 Bien

ELIZABETH

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lynsay

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it lovely stay fab little place to meet in the middle of north east to north west great stay loved it
Séjour de 1 nuit en décembre 2023

10/10 Excellent

David

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel that’s well placed close to the A1 and a good location for exploring the area.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Helen

Séjour de 1 nuit en novembre 2023

8/10 Bien

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was in an ideal location for York, Harrogate and the start of the Dale's. In my opinion the food was not up to scratch for a 4Star Hotel, not very hot and veg were very watery. Staff were lovely.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Robert

Voyage d’affaires
Room in need of refresh, broken tile rusty radiator intermittent hot water. Breakfast Luke warm
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Alexandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Okay stay
Hotel looked lovely but the beds were really lumpy and the bottom sheet wasn't fitted and wasn't large enough to tuck under the mattress so came off when we were sleeping. The carvery was lovely in the evening. The breakfast was fairly standard buffet choice but I would have liked more choice of fresh fruit. Staff were friendly.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Paul

Séjour de 1 nuit en septembre 2023

8/10 Bien

Elliot

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Malcolm

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dissapointing for 4 stars
Not impressed with the service, room, staff or available food
Séjour de 3 nuits en septembre 2023

10/10 Excellent

lynne

Séjour de 3 nuits en septembre 2023

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté et personnel et service
Good but not for disabled
The hotel AND spa did not cater for limited mobility. An 85 and 91 year old had extreme difficulty climbing stairs to room and spa and no alternative or assistance was offered. However, other than that everything was good. All staff were lovely and evening meal and breakfast were good.
Séjour de 1 nuit en août 2023

8/10 Bien

David

Séjour de 1 nuit en août 2023

10/10 Excellent

Helen

Séjour de 1 nuit en août 2023

4/10 Médiocre

Cliff

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Arrived 16th July – Departed 20th July – 4 nights stay. 1st night:- There was a constant humming/vibration noise in our room, no. 15. At 22.30 hrs I went down to reception and complained. The person I spoke to said it had something to do with the boilers and that it would go off shortly. It didn’t go off until 23.30 hrs and came back on at 06.00 hrs the next day. Went down to reception and asked them to move us because of the noise. This they did without hesitation. 2nd night:- We were moved to room 20, far away from the original noise/vibration. However, after 22.00 hrs that night we periodically had a tapping / scrapping noise emanating from the water pipes running through our room. This noise started on and off 4 times through the night. 3rd & 4Th nights we were again disturbed by the same problem from the pipes. Did not have one good night’s sleep the whole stay. Also, the one light in the bathroom was so dim, that it wasn’t possible to shave properly and the extraction fan didn’t work either.

8/10 Bien

Glen

Séjour de 1 nuit en juillet 2023

8/10 Bien

J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Usual excellent standard. Menu needs attention!
We have stayed at The Bridge several times and never been disappointed with the service, friendliness of all staff and the hotel itself. The only downside this time was the menu - not the food as this was up to the usual high standard, but the actual printed menu! The font was so small and barely contrasted with the background colour making it very difficult to read - especially in the low lighting of the restaurant. My husband is allergic to cheese so it is imperative that he is able to read the contents of the dishes on offer. However, the restaurant staff were very helpful in this matter and we enjoyed a lovely meal.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Simon

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Nikita

Séjour de 1 nuit en juin 2023

2/10 Horrible

Mary

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Smells unpleasant
Hotel very tired. Carpets smelt bad - gym locker rooms spring to mind. Bathroom in room stank of mould and had black mould around rim of bath. Bed so soft that it dipped heavily in middle. Did not stay as aromas so unpleasant. Staff member on duty was charming and full refund received. It was an expensive hotel for what it was. Uninviting.
Séjour de 1 nuit en juin 2023

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel overall. Excellent food & service. Really great entertainment team Only disappointment was not being allocated a room with a sea view for three adults as booked and paid for. The hotel reception manager made out that she had given us an upgrade to a more spacious room for three adults. This was in another building away from the main hotel. When I said we booked and paid for a sea view and would therefore like that she reluctantly checked again but said no sea view rooms were available. She tried to make out that what we had booked was not suitable for three adults but it is clearly available to book. Shame as it was the only negative!
Séjour de 1 nuit en juin 2023

8/10 Bien

John

Séjour de 1 nuit en mai 2023

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, will visit again.
This is our third visit to the hotel, we liked it so much that we purchased 2 gift vouchers to give as presents for our 2 sons and their partners. On our last visit (early May 2023] we were upgraded to a suite, very nice, thank you. On our last 2 visits we used a hotel offer where a package was offered of 3 hour Spa, evening carvery, afternoon tea and breakfast. If we are being picky, our only minor complaint was for the carvery vegetables, they were over cooked and the Yorkshire puddings chewy. The staff were all friendly and helpful. Once again thank you for a very pleasant stay.
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Suzanne

Séjour de 1 nuit en mars 2023

10/10 Excellent

Richard

Séjour de 1 nuit en mars 2023

10/10 Excellent

Alex

Séjour de 1 nuit en mars 2023

2/10 Horrible

Mark

Séjour de 1 nuit en janvier 2023

8/10 Bien

Steve

Voyage d’affaires
Les points forts : Propreté et personnel et service
Not bad, hotel and decor is a bit dated. £17 burger was horrendously overpriced for what it was.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Paul

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Shaun

Séjour de 1 nuit en novembre 2022

6/10 Satisfaisant

Pauline

Séjour de 1 nuit en novembre 2022

8/10 Bien

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value accommodation with the added benefit of being able to use the spa for the afternoon.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Andrew

Séjour de 1 nuit en octobre 2022

8/10 Bien

Janette

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
From the outside the hotel looks lovely, dinner service was good and food tasty. However, waited 15 minutes for check-in and had communicated with hotel before regarding an upgrade and heard nothing back. The room was tired, loads of cobwebs so didn't look like it had been dusted effectively. Two-night stay and I requested clean towels twice but never received them. The bed was incredibly soft, to the point where you just sunk into it in a bad way. The pillows were completely the opposite and hard as a rock. When we went to take a shower, if the person in the room next to you was using the bathroom facilities, you had no water or water pressure - this was not pleasurable experience.
Séjour de 2 nuits en octobre 2022

8/10 Bien

S Jane

Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant stay.
Good staffing, hotel comfortable, good parking. Noisy room (36), next door to the spa, constant loud talking. Wrong showerhead in shower and not changed as requested. Good food and service in restaurant, though we thought a bit expensive.
Séjour de 3 nuits en septembre 2022

6/10 Satisfaisant

Chalene

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
A hotel to be avoided
Restaurant service very slow and food not that good. Plumbing noisy amd hot water supply poor.
Séjour de 2 nuits en septembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Awfully rude staff, would never return.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Awful service
Rude, confrontational staff over a room that had been cancelled the previous day. Not what you expect as a paying guest after a long day travelling. Appalled!
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Aimee

Voyage en famille
Les points faibles : Personnel et service
Arrived late after a full day of travelling and was met with a rude, hostile
Séjour de 1 nuit en septembre 2022