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Avis sur County Arms

4 out of 5
County Arms
Highertown, Truro, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 252 avis sur 448." "
Note des voyageurs de 8 (Bien), d’après 164 avis sur 448." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 448." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 448." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 448." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

bruno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
au centre des cornouailles
Adapté pour une personne handicapé en fauteuil roulant. très copieux petit déjeuner Restaurant excellent

8/10 Bien

herve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres confortable avec parking
Très bon accueil et chambres très agréables et de bonne dimension, petit déjeuner complet

10/10 Excellent

Adanma Adeline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Met decent and kind staff all through. Enjoyed a very specious double room.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Craig

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very clean and tidy place. Food was amazing and staff very helpful
Séjour de 1 nuit en mai 2024

10/10 Excellent

Josh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very welcoming and friendly, gorgeous building with clean and tidy rooms and excellent facilities
Séjour de 1 nuit en mai 2024

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed a lovely quiet room at the rear of the hotel. It had all the facilities you would need.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laurens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was very happy thank you.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed at the county arms 2 nights in a row while my partner was in hospital. They made the whole process so easy and made me feel very welcome. The rooms were gorgeous and the staff were very helpful. Can't wait to come back with my partner when he's better!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Every staff member I came into contact with were friendly, professional and caring. The food was well prepared and served in a timely manner. Bed very comfortable. Couldn’t have asked for more.
Séjour de 2 nuits en mars 2024

8/10 Bien

Gertie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Rob

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stayed here as travelling for work and found it to be very comfortable
Séjour de 2 nuits en mars 2024

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable good size room. Great location for all local amenities.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Andy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great receptionist, very helpful staff, food was great, room was clean and very comfy
Séjour de 2 nuits en février 2024
Réponse de Michaela, County Arms head receptionist le 20 févr. 2024
Thank you Andy for your lovely review and great comments. It is great to welcome you back with us and we hope to see you more often. Best Wishes

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Excellent hotel, lovely room, great staff, dinner and breakfast were served better than a 5 start restaurant! Can’t fault anything.
Séjour de 1 nuit en février 2024
Réponse de County Arms reception team le 20 févr. 2024
Thank you for your great review and you lovely comments about the staff, food and room. We are delighted that you enjoyed your stay with us and we hope to welcome you back to stay again soon.

10/10 Excellent

Alexander

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Conveniently located
Pleasant hotel ideally situated for the railway station. Bars and restaurants convenient. The room was initially very cold and had limited information, no fridge, no telephone and no toiletries (soap, shampoo, conditioner etc)
Séjour de 2 nuits en février 2024

10/10 Excellent

Jane

Séjour de 1 nuit en février 2024

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Basically fine. No issues either wau
Séjour de 1 nuit en février 2024

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de County Arms Manager le 16 févr. 2024
Hi Daniel, Thanks for taking the time to leave a 5* review for your recent visit to County Arms accommodation, Truro. We always strive to deliver a great experience for our guests and look forward to welcoming you back soon. Best wishes, County Arms accommodation, Truro Team

10/10 Excellent

Christopher, Stratford upon Avon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Location Easy to find Easy Parking and Friendly Bars/Restaurant with Excellent Beers.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Kelly

Les points forts : Propreté
Les points faibles : Confort de la chambre
Upon arriving we were greated very well and friendly by the staff who gave us some advise on how to get to the hall for Cornwall by walking room was really clean plenty of towels the bed wasn’t very comfortable breakfast the next morning was a little bit of a shambles ( seemed to be a shortage of tea pots ) as it was shared amongst the guests which we weren’t very impressed with and then out breakfast took over half an hour and when it came out my husband had under half a pot of beans which was rectified and when we asked where our toast was we were told oh you have to help yourself to that just felt there wasn’t very much communication between staff and guests but overall we enjoyed it
Séjour de 1 nuit en janvier 2024

8/10 Bien

Beverley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

8/10 Bien

GILLIAN

Voyage en couple
Comfortable quiet room, very helpful staff, good breakfast
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Marcus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Another comfortable stay at the county arms
Séjour de 2 nuits en janvier 2024

8/10 Bien

Kirst

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, tidy comfortable room. Staff were very friendly and helpful.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Philip

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine…. Soft bed!
Stayed whilst working in Truro centre. The building and carpark are good, lots of parking for my big van. The room was ok, I booked the deluxe double and didn’t get a sofa or armchair as shown on the images, the bed was far too soft, like it was made of sponge so sleep could have been better. Coffee and tea in room were good, TV was 6 channels only so no freeview. Bathroom was small and a bit tired, had an evening meal in the pub and that was pretty good with friendly staff and a good atmosphere. I paid £109 for 1 midweek night and that did not include breakfast. I would probably think twice before booking again.. but if you don’t mind paying a little more for location it’s an acceptable stay.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

GILLIAN

Voyage en couple
A very comfortable stay
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff from moment of checking in to departure excellent.
Séjour de 2 nuits en novembre 2023
Réponse de County Arms reception team le 22 nov. 2023
Thank you for your lovely review. We are delighted that you found our team excellent. We hope to see you again soon.

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good stay in Truro.
We had a lovely smiling welcome & treated with great respect at reception. All the staff we encountered were very friendly & so helpful. Room was clean & comfortable with everything we needed. Breakfast was more than adequate & tasty. Would definitely go back again.
Séjour de 1 nuit en novembre 2023
Réponse de County Arms reception team le 22 nov. 2023
Thank you Julie for your amazing review. We are so happy that you enjoyed all aspects of your stay and thank you for your comments about our friendly staff, we really do appreciate it. We hope to see you again soon.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de County Arms reception team le 22 nov. 2023
Thank you for your review

10/10 Excellent

Tim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at County Arms, Truro.
Stayed in a superior room which is situated at the back away from the road. Lovely room with good facilities and comfortable bed. Staff behind the reception desk are very accommodating. The breakfasts are very good and the evening meals are well prepared served by attentive staff. This is my second stay and would happily recommend it especially if working at the hospital. There is a bus stop very close by to take you into Truro or in the opposite direction.
Séjour de 1 nuit en novembre 2023
Réponse de County Arms reception team le 22 nov. 2023
Thank you for your lovely review Tim, We really appreciate your amazing comments about your enjoyable stay. We are delighted that you found your bed comfortable and our staff friendly. We look forward to seeing you again soon.

10/10 Excellent

Jenny

Voyage en couple
Les points forts : Équipements
Very friendly staff. Comfortable room at a good rate.
Séjour de 1 nuit en novembre 2023
Réponse de County Arms Manage le 26 déc. 2023
Thank you for leaving County Arms accommodation, Truro a review!We hope you had a great visit and look forward to welcoming you back soon. Thanks again for the recommendation, and have an amazing day!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

David

Séjour de 3 nuits en octobre 2023

8/10 Bien

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de County Arms Manager le 26 déc. 2023
Hi Dorothy many thanks for your review, it’s greatly appreciated. We work hard to maintain a high level of food and service and strive to make sure our guests are looked after and leave happy. Look forward to seeing you at County Arms accommodation, Truro again soon. Best wishes, County Arms accommodation, Truro General Manager

10/10 Excellent

David

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Also a great place for a meal !
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Joy

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Yolande

Voyage en couple
Spacious, clean and comfortable room good value for money. The meal and breakfast were great value as well, very good food. We didn’t bother traveling into town unfortunately as just used as a stopover.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jill

Les points forts : Propreté et équipements
Friendly staff clean good night's sleep
Séjour de 1 nuit en octobre 2023
Réponse de County Arms Manager le 26 déc. 2023
Thanks for taking the time to leave us a review Jill. We look forward to welcoming you back to County Arms accommodation, Truro again soon. Please let us know if there is anything else we can do for you; we are more than happy to help!

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Alison

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Room was lovely but the bathroom could do with a thorough clean. Lots of mildew in shower area and tiles were grubby. Panel underneath the sink at the join was very dirty. Food and service were both very good
Séjour de 3 nuits en septembre 2023

8/10 Bien

ROBIN

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A good place to stay
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Laura

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tom

Séjour de 1 nuit en septembre 2023

8/10 Bien

Wayne

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Angelina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
loved it!
loved it. people were nice, room was great, my view was really pretty. id stay again every year.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Andrew

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Shirish

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent
Really lovely service from all of the staff. Very quiet, lots of parking spaces and delicious food.
Séjour de 1 nuit en septembre 2023