« The state of the rooms and especially service are not on the level of 5 stars hotel as they position themselves. The charge of rooms keys lasts max 2 day, then you need to rechange them at the reception, the dirty laundry is stocked often in the guest common area, in order to have coffee capsules we had to call the receptionist 3 times to get them, room service nocked our door at woke us up at 8am, when the hotel staff came to check the mini bar the day before the check out at 10:30 pm (!)....