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Avis sur Hampton by Hilton London Stansted Airport

3 out of 5
Hampton by Hilton London Stansted Airport
Bassingbourn Road, Essex, Stansted, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 982 avis sur 1629." "
Note des voyageurs de 8 (Bien), d’après 426 avis sur 1629." "
Note des voyageurs de 6 (Satisfaisant), d’après 117 avis sur 1629." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 1629." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 1629." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations le 22 janv. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Claudie

Voyage en famille
Les points forts : Propreté et équipements
Great location near airport - walking distance. Unfortunately, except for the restaurant hostess I didn't see a lot of employees smilling and didn't feel as welcome as i am suppose to be in a Hilton Hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 21 déc. 2023
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

ERIC

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very nice
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 12 déc. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

6/10 Satisfaisant

KARIMA

Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 19 déc. 2023
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon

6/10 Satisfaisant

PETER

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We've stayed in a family room before, and so we knew it'd be a squeeze and it was! But this time the curtains were tatty, hanging off on the edges, so the room felt a little tired. The big issue for us though - and we were really surprised by this: we happened to be down in the lobby at 11am on 11th November - remembrance day. I know at the airport they observed the 2 mins silence, we were genuinely shocked and a little upset that at the hotel, it was just business as usual. They didn't even turn off the music, and everyone, staff and guests, carried on regardless. I didn't complain as what's the point. But did find this very unacceptable.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations le 15 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation Your comment has been forwarded to our General Manager we simply cannot improve without valuable feedback such as yours. please accept my apologies again. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

10/10 Excellent

Elodie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bin choix
Nous avons choisi cet hôtel pour sa proximité avec l'aéroport de Stansted et nous avons été largement satisfait. Hôtel accessible à pied en 5mn et très bien indiqué. Tout le chemin d'accès est couvert donc même par temps de pluie c'est pas gênant de marcher 5mn L'accueil est sympathique. 3 ascenseurs pour accéder aux étages, sécurisés par le badge de la chambre Petit déjeuner inclus, à volonté et avec beaucoup de choix. Il ouvre le matin à 4h ce qui a permis de déjeuner avant notre décollage à 6h Nous avions une chambre familiale pour 4 personnes. Le grand lit très confortable. Le canapé lit pour les enfants un peu moins et surtout très grinçant Je recommande
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 6 nov. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

KEVIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice but hard to locate
Comfortable and clean hotel - incredibly difficult to find from the airport - signs were tiny and / or non-existent
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations le 10 oct. 2023
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

8/10 Bien

SOAZIG

Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations le 11 sept. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Cyril

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel pratique pour vol du matin
Courte nuit pour prendre l'avion. Hotel bien placé coté départ et avec un petit déjeuner servi dès 4h du matin. Idéal pour un vol matinal et une dernière nuit à Londres. Accès à pied depuis l'aéroport de London Stansted.
Séjour de 1 nuit en août 2023
Réponse de Guest Relations le 21 août 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Bénédicte

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait au sixième étage avec vue sur les pistes.
Séjour de 1 nuit en juillet 2023
Réponse de Guest Relations le 25 juil. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Emmanuel

Séjour de 1 nuit en juillet 2023
Réponse de Guest Relations le 25 juil. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Guest Relations le 1 mai 2023
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

ANTONY

Séjour de 1 nuit en février 2023
Réponse de Guest Relations le 21 mars 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

karine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tres bien, pratique à coté de l'aéroport . Manque un peu d'indication à la sortie de l'aéroport
Séjour de 1 nuit en février 2023
Réponse de Guest Relations le 1 mars 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour. très bien, sauf la restauration.
Correct. Chambre assez spacieuse et bien équipée. Insonorisation excellente. personnel très avenant. Seul bémol : la restauration - choix et qualité pas au top du tout - un problème quand on ne peut aller ailleurs.
Séjour de 2 nuits en février 2023
Réponse de Guest Relations le 14 févr. 2023
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

Christophe

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great room Great location Great staff Great breakfast
Séjour de 1 nuit en février 2023
Réponse de Guest Relations le 8 févr. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Rafik

Séjour de 1 nuit en janvier 2023
Réponse de Guest Relations le 16 mars 2023
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pratique
confortable et bien pratique pour une nuit à l'aéroport
Séjour de 1 nuit en mai 2022
Réponse de Guest Relations le 13 juin 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good hotel for a stay just before a flight.
Séjour de 1 nuit en avril 2022
Réponse de Guest Relations le 25 avr. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

fabrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
Hôtel parfait très proche aéroport et pas de bruit dans le chambre . Petit déjeuner très copieux . Je recommande cet hôtel
Séjour de 1 nuit en mars 2022
Réponse de Guest Relations le 29 mars 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

franck

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Guest Relations le 23 févr. 2022
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Blighted Perfection
The place itself is as close to perfection as it is possible to find. However, the quality of service was severely lacking on my stay; a non-functioning TV remote took so long to replace, I gave up and went for a walk around the airport terminal, leaving firm instructions at reception to deal with it before I got back. Sitting waiting to be served for food was a waste of time, and I simply gave up. Reception was generally good, though
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relations le 29 nov. 2021
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

10/10 Excellent

ROUX

Séjour de 1 nuit en novembre 2021
Réponse de Guest Relations le 22 nov. 2021
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 Médiocre

nathalie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beaucoup trop cher pour ce que c’est !
Très très cher par rapport à ce que c’est ! Même type de chambre que chez Ibis par exemple pour 150 € au lieu de50€ chez Ibis. Certes, le petit dej est compris, mais ça fait cher le petit déjeuner à 100€ pour 2 !!! On paye juste l’emplacement en fait, accessible à pied depuis l’aéroport quand on n’a pas d’autre choix.
Séjour de 1 nuit en juillet 2021
Réponse de Guest Relations le 3 août 2021
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the direct line manager. We do look forward to welcome you back to the Hampton by Hilton London Stansted Airport very soon.

2/10 Horrible

Lindsay

Les points faibles : Personnel et service
Unhelpful when needing to change booking due to flight cancellation from this airport so having to fly from different one.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 27 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

8/10 Bien

Fiorin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 21 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First, it's a Hampton Inn. So far, they have never disappointed me. It's my yearly vacation trip to Europe. Nice place right at the airport where I can relax before and after my trip before flying home.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 21 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Kinuyo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good in all aspects. Good breakfast. High value for the price.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 21 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Early breakfast is handy. Would stay there again especially for early flights.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 20 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

udo

Alles super
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 21 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Carl, Colchester Essex

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very helpful staff, very easy for the airport
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 13 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Kathleen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent overnight location for an early morning departure or a late evening arrival. V clean and comfortable beds. Would’ve been the full five stars but no coffee or tea in room. Kettle cups etc, but empty of essentials!
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 13 mai 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

4/10 Médiocre

Ondrej

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 10 mai 2024
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

Valerie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect! Stayed the night before a very early flight next morning. Room very clean and comfortable. Great breakfast prior to flight. Short covered walkway to terminal. Would highly recommend.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 8 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Simona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 7 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 Médiocre

Dan

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Vastly overpriced in the basic rooms. Bed far from comfortable, had a lot better at premier inn. Rm 251, the bathroom was clean but needs a lot of attention, cracked basin, mouldy shower tray silicon, hair in the shower tray…Long hair. Food….not great I. The main restaurant at night. Limited and not that fresh. Paying £125 a room a night, thinking it would be more comfy. We only did to reduce travel to and from Airport.
Séjour de 1 nuit en mai 2024
Réponse de Mark T le 3 mai 2024
Dear Dan,Thank you for taking the time to review your stay. We will share your feedback with the relevant managers to address your comments.Kind regardsMark

10/10 Excellent

Arild, Tønsberg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good normal quality, convenient.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 2 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

6/10 Satisfaisant

Jeff

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very convenient for the airport. We stayed overnight as had a very early flight out the next morning and it’s only a 5min walk under a covered walkway. The hotel itself is “well loved” or perhaps “well used” is a better term. So it’s all a bit tired and beat up and the room seemed quite dirty and had a strong smell of a damp unclean rag.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 2 mai 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

Terence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 2 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 Médiocre

Philip

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bed was uncomfortable, the shower wasn't great, the only thing it had going for it was that it was close to the terminal.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 30 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

10/10 Excellent

Fabiana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tutto comodo.. La stanza era grande ma il bagno poco funzionale . Buona la colazione che è stata accessibile anchr alle 4 di mattina.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 30 avr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Cassandra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pretty good stay - clean and convenient for one night. Easy walk to airport. Didn't have a place to hand your jacket, iron or hair drier and phone to reception didn’t work so that was tricky….
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 30 avr. 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. I am sorry that you did not manage to locate the iron, ironing board or hair drier, these are located in the wardrobe in each room.

10/10 Excellent

Massimiliano

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comodissima
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 27 avr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 27 avr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Maria Eugenia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy cerca del aeropuerto, llegas caminando. Excelente para vuelo muy temprano.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 24 avr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 Bien

Darron

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Room was generally very clean. Bed side lights and the back of the bathroom door were thick with dust. The restaurant kitchen must have the largest bank of deep fat fryers and microwaves in the UK. Everything offered was deep fried or obviously microwavable. Basically if you are under 20, eat regularly at Macdonalds or similar youll love it. I'd not stay here again because of the restaurant. Youre isolated and have no other choices. So a nice steak or fresh fish would have been nice.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 22 avr. 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 Excellent

Thomas, Medellin

Séjour de 2 nuits en mars 2024
Réponse de Guest Relations le 13 mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 Excellent

Stuart

Voyage en famille
Good
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 22 avr. 2024
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

2/10 Horrible

Jackie

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 22 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.