Avis
8,2
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage d’affaires
26 janv. 2024
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Faye le 27 janv. 2024
Good Afternoon,I'm sorry to hear this was the nature of the stay, the appropriate staff will be spoken to in the hope that this kind of thing does not occur again thank you for your feedback we appreciate the time you have taken to inform us of this kind regards
10/10 Excellent
Céline
Voyage en groupe
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Céline
Séjour de 2 nuits en septembre 2023
Réponse de Gen le 28 sept. 2023
We are thrilled to hear that you had such a wonderful experience during your stay with us. Our team is dedicated to providing the best possible service, and your feedback is truly appreciated.
4/10 Médiocre
Gaetan, Montreal
1 sept. 2023
Gaetan
Séjour de 1 nuit en août 2023
Réponse de Gen le 6 sept. 2023
I understand that you stayed at the hotel for transit purposes, likely as a stopover before or after your cruise. It's excellent that the hotel's location served your transit needs well. If you have any more feedback or specific questions about your transit experience or if there's anything else you'd like to know or discuss, please feel free to share. I'm here to assist with any information or assistance you may need. Safe travels!
8/10 Bien
Michel, Saint-Jean-sur-Richelieu
Voyage en famille
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 1 nuit en août 2023
Réponse de Clau le 27 août 2023
Merci pour votre retour, nous sommes vraiment heureux d'avoir pu répondre à vos attentes.
10/10 Excellent
Dyane
Voyage en famille, Voyage en couple
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dyane
Séjour de 1 nuit en juin 2023
10/10 Excellent
evelyne
9 juin 2023
evelyne
Séjour de 1 nuit en juin 2023
8/10 Bien
Claude
17 mai 2023
Claude
Séjour de 1 nuit en mai 2023
8/10 Bien
Amelie Caroline
24 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amelie Caroline
Séjour de 3 nuits en octobre 2022
Réponse de Kacper le 13 nov. 2022
Hi guest,We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant if not more as the previous one.Best Regards, KacperFront Office Team Leader
10/10 Excellent
Liscou
Voyage en famille
25 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liscou
Séjour de 2 nuits en octobre 2019
4/10 Médiocre
JEAN PIERRE
12 févr. 2020
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Décevant.
JEAN PIERRE
Séjour de 6 nuits en février 2020
10/10 Excellent
Mathias
27 nov. 2019
Mathias
Séjour de 3 nuits en novembre 2019
8/10 Bien
Voyageur vérifié
20 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
26 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
6/10 Satisfaisant
Voyageur vérifié
2 févr. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
10/10 Excellent
Pierre, Southampton
17 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 1 nuit en septembre 2018
Réponse de Radoslaw le 21 nov. 2018
Dear Pierre,
We very much appreciate your comments regarding your stay at the ibis Southampton Centre.
It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Radoslaw Golebiewski
Assistant General Manager
10/10 Excellent
Maria, QUITO
Voyage en groupe, Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mai 2024
10/10 Excellent
Ian
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 1 nuit en mai 2024
Réponse de Eleanor le 25 mai 2024
Hi Ian, thank you for your feed back, we are so glad that you have enjoyed your stay with us, we look forward to welcoming you back in the future.
8/10 Bien
Ruth
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ruth
Séjour de 2 nuits en mai 2024
Réponse de Eleanor le 25 mai 2024
Hi Ruth, thank you for choosing Ibis Southampton, we look forward to welcoming you back in the future.
10/10 Excellent
Finn
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Finn
Séjour de 1 nuit en mai 2024
Réponse de Faye le 20 mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to hear you enjoyed your stay
2/10 Horrible
Frank, Lorton
Voyage en couple
19 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Frank
Séjour de 4 nuits en mai 2024
Réponse de Faye le 20 mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. good morning we are more then happy to refrigerate any items for you. we understand this wasn't to your preference and our room sizes are on our website.
10/10 Excellent
Gary
Voyage en couple
19 mai 2024
Gary
Séjour de 1 nuit en mai 2024
Réponse de Faye le 20 mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us
8/10 Bien
Elisabeth
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elisabeth
Séjour de 1 nuit en mai 2024
Réponse de Faye le 18 mai 2024
Good morning,thank you so much for your feedback and your review- we really appreciate the time you've taken to share your point of view and we hope to see you again soon.kind regards
8/10 Bien
Susan
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mai 2024
Réponse de Faye le 17 mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are sorry to hear you didn't enjoy the breakfast but are so happy to hear the staff could be of help
10/10 Excellent
Mark
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 3 nuits en mai 2024
Réponse de Faye le 17 mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.
10/10 Excellent
Brian
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mai 2024
Réponse de Faye le 17 mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so glad to hear you enjoyed your stay here with us and we look forward to seeing you again soon
6/10 Satisfaisant
Jenny
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Jenny
Séjour de 3 nuits en mai 2024
Réponse de Faye le 17 mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so happy to hear you were able to enjoy the area and we are sorry to hear you didn't like some of the restaurants in town
10/10 Excellent
Concettina
13 mai 2024
Les points forts : Équipements
Concettina
Séjour de 1 nuit en mai 2024
Réponse de Faye le 20 mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to see you got to enjoy our location with us
8/10 Bien
Premadharvan
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Premadharvan
Séjour de 1 nuit en mai 2024
Réponse de Faye le 14 mai 2024
Good Morning,thank you so much for your review, we really appreciate your feedback and we are so glad you have given us insight.we look forward to seeing you again soon.kind regards
6/10 Satisfaisant
dale
Voyage en famille
12 mai 2024
Les points forts : Personnel et service et équipements
dale
Séjour de 2 nuits en mai 2024
Réponse de Josh le 12 mai 2024
Good afternoon, sorry to hear you feel the room needs updating we are looking into this and I will pass this onto our maintenance team. Hope to see you again, Josh Ibis team
10/10 Excellent
Zara, Benson
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zara
Séjour de 1 nuit en avril 2024
Réponse de josh le 11 mai 2024
Good morning, thank you for your stay with us and leaving a positive review we very much appreciate it. Our location tot he town and transport links is a huge advantage to us and glad you think so. Hope to see you again soon, Josh Ibis team
8/10 Bien
Mary-Jane
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary-Jane
Séjour de 1 nuit en mai 2024
Réponse de Faye le 11 mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad you got to enjoy our brilliant location also
8/10 Bien
Lea, London
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lea
Séjour de 1 nuit en mai 2024
Réponse de Faye le 11 mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad to hear you got to enjoy our location with us
8/10 Bien
Linda
8 mai 2024
Les points forts : Propreté et personnel et service
Linda
Séjour de 1 nuit en mai 2024
Réponse de Faye le 11 mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.
10/10 Excellent
Finn
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Finn
Séjour de 1 nuit en mai 2024
Réponse de Clau le 9 mai 2024
Thank you for your review. We're pleased to hear that our location met your needs and that you found your stay satisfactory. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.Best regards,Ibis team
10/10 Excellent
Xiaomei
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xiaomei
Séjour de 1 nuit en mai 2024
Réponse de Faye Graham le 6 mai 2024
Good Morning,thank you for your review !kind regards
4/10 Médiocre
Gerithy
4 mai 2024
Les points faibles : Propreté et personnel et service
Gerithy
Séjour de 3 nuits en mai 2024
Réponse de Faye Graham le 6 mai 2024
Good Morning,thank you for your review, we really appreciate your feedback. we can assure you we have very strict regulations where this kind of situation is checked regularly by an expert- which would be appropriate protocol for all hotels. on our website it does state we do not have an air conditioning but we are sorry to hear you didn't see this and it wasn't to your liking. our detergent is standard and again protocol used cleaning supplies which are applicable for most hospitality establishments. but we are sorry to hear that your skin was sensitive to this and if there would be any thing we could do at the time to aid you specifically with this of course we would. we are sorry to hear you didn't enjoy breakfast- sometimes in a busy morning replenishment is needed but we are sorry to hear this wasn't as smoothly as we strive to be at ibis. we are so sorry to hear that this happened unfortunately human error occurred but we are so sorry that this happened to your self and we hope to see you again soon to be able to rectify these issues on the duration of your stay. kind regards
10/10 Excellent
Anne Elizabeth
Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne Elizabeth
Séjour de 1 nuit en mai 2024
Réponse de Faye le 7 mai 2024
Good Morning,we are so glad you enjoyed our location here with us and the staff were welcoming. we look forward to seeing you again soon
10/10 Excellent
Barry
2 mai 2024
Les points forts : Équipements
Barry
Séjour de 1 nuit en avril 2024
Réponse de Faye le 7 mai 2024
Good Morning,thank you for your review !
10/10 Excellent
Carole
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en avril 2024
Réponse de Faye le 7 mai 2024
Good Morning,thank you so much for your review your feedback is great appreciated and we look forward to seeing you again soon. we are so glad to hear that the staff were helpful and you were pleased with the stay.
8/10 Bien
Christian
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en avril 2024
Réponse de josh le 30 avr. 2024
Guten Abend, wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und hoffen, Sie bald wieder zu sehen. Josh Ibis-Team
10/10 Excellent
Rob
Voyage d’affaires
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rob
Séjour de 3 nuits en avril 2024
Réponse de josh le 29 avr. 2024
Good afternoon, thank you for your stay and leaving us a positive review we very much appreciate it and hope to see you again soon. Josh Ibis team
6/10 Satisfaisant
Veronica, Pacifica
27 avr. 2024
Veronica
Séjour de 1 nuit en avril 2024
Réponse de Josh le 27 avr. 2024
Good morning, we are so sorry about the WIFI situation we are trying everything we can to fix the problem and our neighbouring hotels have WIFI. Apologies once again about the bathroom, we do room checks daily to ensure rooms are clean and ready for guests. Will pass this onto the housekeeping team to check and sort the issue. We hope to see you again soon to provide a better stay than the last. Josh Ibis team
10/10 Excellent
Silvia
26 avr. 2024
Silvia
Séjour de 1 nuit en avril 2024
Réponse de Faye le 17 mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.
10/10 Excellent
Ingrid, Mississauga
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ingrid
Séjour de 1 nuit en avril 2024
Réponse de Clau le 23 avr. 2024
Thank you for sharing your feedback with us! We're thrilled that our location near the train station and cruise terminal made your travels easier. Convenience is key, and we're delighted to have played a part in enhancing your experience.We look forward to welcoming you back for another seamless stay in the future!Warm regards,
10/10 Excellent
Barbara
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 1 nuit en avril 2024
Réponse de Clau le 23 avr. 2024
Thank you for your feedback, we are glad you enjoyed your stay with us and we hope we can have you back soon.Best regards,Ibis team
8/10 Bien
Sandi Shanshan, Calgary
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandi Shanshan
Séjour de 1 nuit en avril 2024
Réponse de Faye le 21 avr. 2024
Good Morning,we are so glad to hear you got to enjoy our incredible location with us here at ibis.
10/10 Excellent
Mark
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en avril 2024
Réponse de josh le 21 avr. 2024
Good evening, thank you for your stay and leaving us a high score we very much appreciate it and hope to see you again soon. Josh Ibis team
8/10 Bien
Rose Marie
Voyage en famille
20 avr. 2024
Les points forts : Personnel et service et équipements
Rose Marie
Séjour de 1 nuit en avril 2024
Réponse de Faye le 21 avr. 2024
Good Morning,thank you so much for your review and we are so glad to hear you found good value ! we look forward to seeing you again.
10/10 Excellent
Peta, Ipswich
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peta
Séjour de 1 nuit en février 2024
Réponse de Josh le 18 avr. 2024
Good morning, thank you for your stay and leaving us a positive review we hope to see you again soon, Josh Ibis team
8/10 Bien
Lois
10 avr. 2024
Les points forts : Propreté et personnel et service
Lois
Séjour de 2 nuits en avril 2024
Réponse de Faye le 12 avr. 2024
Good Morning,i am so glad to hear you enjoyed your stay here with us ! we look forward to seeing you again soon !