Avis sur ibis budget Southampton Centre
ibis budget Southampton Centre
West Quay Road, Western Esplanade, Southampton, England
Avis
7,6
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,0/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
24 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Pedro le 25 févr. 2024
Hi Sarah, thank you for taking the time to write out this review. We are sorry that your experience didn't live up to your expectation, and thank you for providing the pictures. We have strict hygiene standards and hope to welcome you again soon.
8/10 Bien
denis
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
denis
Réponse de Bea le 13 nov. 2023
Thank you for the review Denis, hopefully we will welcome you again in the future!
10/10 Excellent
Marc
3 nov. 2023
Marc
Séjour de 1 nuit en octobre 2023
Réponse de Pedro le 6 nov. 2023
Dear Marc, thank you for leaving us this review! We are happy that you enjoyed your stay, and hope to welcome you again soon!
8/10 Bien
CYRILLE
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CYRILLE
Séjour de 1 nuit en octobre 2023
Réponse de Pero le 23 oct. 2023
Dear Cyrille, thank you for leaving us this review! We are glad you enjoyed your stay, and hope to welcome you again soon!
10/10 Excellent
Chantal
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Court séjour près du port et de la ville
Chantal
Séjour de 2 nuits en septembre 2023
Réponse de Katie le 4 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 Excellent
Gorgi
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
Gorgi
Séjour de 1 nuit en septembre 2023
Réponse de Katie le 4 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 Bien
Lorraine
Voyage en famille
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lorraine
Séjour de 1 nuit en septembre 2023
Réponse de Katie le 23 sept. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
6/10 Satisfaisant
Virginie
19 mai 2023
Les points forts : Propreté
Les points faibles : Confort de la chambre
Virginie
Séjour de 1 nuit en mai 2023
10/10 Excellent
DANIEL
11 janv. 2023
DANIEL
Séjour de 2 nuits en janvier 2023
6/10 Satisfaisant
philipps
Voyage d’affaires
15 déc. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
philipps
Séjour de 1 nuit en décembre 2022
2/10 Horrible
Alban
Voyage d’affaires
14 déc. 2022
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nuit chaotique
Alban
Séjour de 1 nuit en décembre 2022
Réponse de Merill le 28 janv. 2023
Bonsoir Alban,Veuillez accepter nos excuses les plus sincères que votre séjour chez nous n'ait pas été à la hauteur de vos attentes. Merci pour votre avis - nous ferons tout notre possible pour améliorer notre service.Nous espérons que vous nous donnerez l'opportunité de vous servir à nouveau à l'avenir.Sincères amitiés,
2/10 Horrible
Ellen
12 déc. 2022
Ellen
Séjour de 1 nuit en décembre 2022
6/10 Satisfaisant
Ulrich
Voyage d’affaires
12 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Ulrich
Séjour de 1 nuit en décembre 2022
8/10 Bien
Olivier
24 oct. 2022
Les points forts : Propreté et personnel et service
Olivier
Séjour de 2 nuits en octobre 2022
Réponse de Kacper le 17 nov. 2022
Hi guest,We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,
8/10 Bien
Serge-Eric
6 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité-prix.
Serge-Eric
Séjour de 1 nuit en juin 2022
Réponse de Benjamin le 19 juil. 2022
Good Morning,
Thank you for your review,
we are glad you had a good stay with us and we do hope you return soon to our hotel
Kind Regards
Benjamin
8/10 Bien
philipps
Voyage d’affaires
19 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
philipps
Séjour de 1 nuit en octobre 2021
Réponse de Benjamin le 26 oct. 2021
Good Morning,
Thank you for reviewing our hotel
I hope you had a good stay
Kind Regards
Benjamin
8/10 Bien
Bertrand
Voyage en famille
1 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bertrand
Séjour de 1 nuit en octobre 2019
Réponse de reception le 3 nov. 2019
thankyou for rating your stay at the hotel.
kind regards
8/10 Bien
Michel
18 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michel
Séjour de 1 nuit en juin 2019
Réponse de Brandon le 14 juil. 2019
Hi There,
Thank you for taking the time to leave us a review! We really do appreciate it here and I'm glad to hear that you enjoyed your stay with us. We hope to see you again in the near future. Kind regards.
8/10 Bien
Charles, Fairbanks
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements
Charles
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Peter
Voyage en couple
25 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mai 2024
Réponse de jay le 25 mai 2024
thank you for your feedback ,we apologise that breakfast wasn't to your expectations. we have taken your feedback and will ensure to pass it on the the relevant colleagues. we do hope that you will give us the opportunity to do better.
10/10 Excellent
Gary
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 2 nuits en mai 2024
4/10 Médiocre
Fred, Cambridge
16 mai 2024
Les points faibles : Équipements
Fred
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 26 mai 2024
Hi Fred, thank you for taking the time to leave us this review. We are sorry to hear that you found our facilities basic. Although, we are glad to know that our convenient location and fair price suited your needs. We hope to welcome you again soon.
8/10 Bien
Becky
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Becky
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 15 mai 2024
Hi Becky, thank you for leaving us this review. We apologize for the lack of coffee, it was a small issue with our delivery, which is now fixed, so we have coffee available by request at our 24h reception. We are happy to hear that you enjoyed your stay, and look forward to welcoming you again soon!
8/10 Bien
Cheryl
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Cheryl, thank you for leaving us this review! We are happy to hear that our convenient location suited your needs well, and we look forward to welcoming you again soon!
10/10 Excellent
Marti
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marti
Séjour de 7 nuits en avril 2024
Réponse de Pedro le 14 mai 2024
Hi Marti, thank you for leaving us this review! We are vary happy to hear that our friendly staff left a good impression, and that our convenient location suited your needs. We hope to welcome you again soon!
10/10 Excellent
Veronica
9 mai 2024
Les points forts : Équipements
Veronica
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Veronica, thank you for leaving us this review! We are thrilled to hear that you enjoyed your stay, and we hope to welcome you again soon!
6/10 Satisfaisant
marjorie
Voyage en couple
8 mai 2024
Les points forts : Propreté et personnel et service
marjorie
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Marjorie, thank you for leaving us this review! We are glad that you enjoyed your stay, and we hope to be able to welcome you again soon!
10/10 Excellent
Ellesse
2 mai 2024
Ellesse
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 26 mai 2024
Hi Ellesse, thank you for leaving us this review! We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again soon!
10/10 Excellent
Jayne
27 avr. 2024
Jayne
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 26 mai 2024
Hi Jayne, thank you so much for the review. We are happy to hear that you enjoyed your stay, and we hope to welcome you again soon!
10/10 Excellent
Geof
Voyage d’affaires, Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Geof
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Geof, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!
10/10 Excellent
Steven
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Steven, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!
6/10 Satisfaisant
Lois
Voyage en famille
10 avr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Lois
Séjour de 3 nuits en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Lois, thank you for leaving us this review! We are happy to hear that our friendly staff left a good impression. We hope to welcome you again soon.
6/10 Satisfaisant
Lourdes
8 avr. 2024
Lourdes
Séjour de 3 nuits en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Lourdes, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!
8/10 Bien
Raymond
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymond
Séjour de 1 nuit en avril 2024
Réponse de Eleanor le 5 avr. 2024
Hi Raymond, thank you for your feed back we look forward to welcoming you back in the future.
10/10 Excellent
Nicola
26 mars 2024
Nicola
Séjour de 1 nuit en mars 2024
Réponse de Pedro le 17 avr. 2024
Hi Nicola, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!
6/10 Satisfaisant
Jitendar
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jitendar
Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location met your needs during your recent stay.Indeed, our central location near various transportation hubs and shopping destinations makes us an ideal choice for travelers looking for convenience and accessibility. We're delighted that you found our proximity to the cruise ship terminal, railway station, national bus express, shopping places, and the city center to be advantageous.As a budget-friendly hotel, we strive to provide comfortable accommodations and convenient amenities at an affordable price. We're glad to know that you found value in your stay with us.Your satisfaction is our priority, and we appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to host you again.Warm regards,Ibis team
10/10 Excellent
Lismary
24 mars 2024
Lismary
Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for your feedback.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille, Voyage en groupe
20 mars 2024
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honesty and apologize for any discomfort you experienced during your time with us.We regret to hear about the issues you encountered with the room temperature, noise from the ongoing works in the car park, and the size of the room. Guest comfort is important to us, and we apologize for falling short of your expectations in these areas. We will take your comments into consideration as we continue to improve our facilities and services.We're glad to hear that you found our hotel's pricing to be reasonable and that our location near the cruise terminal was convenient for your travels. We understand the importance of convenience, especially for guests embarking on a cruise.Regarding disabled parking, we're pleased to offer one night free as a gesture of our commitment to accessibility and inclusivity.Your feedback is invaluable to us as we strive to enhance the guest experience. If there's anything else you would like to share or if there's anything we can do to improve your next stay, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,
10/10 Excellent
Peter A
26 févr. 2024
Peter A
Séjour de 2 nuits en février 2024
Réponse de Pedro le 27 févr. 2024
Hi Peter, thank you so much for leaving us this review! We are happy to hear that you enjoyed your stay, we look forward to welcoming you again soon!
10/10 Excellent
Allena
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allena
Séjour de 2 nuits en février 2024
Réponse de Yas le 27 févr. 2024
Dear Allena, thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.
10/10 Excellent
Hasan
Voyage d’affaires
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hasan
Séjour de 3 nuits en février 2024
Réponse de Pedro le 27 févr. 2024
Hi Hasan, thank you for leaving us this review! We are happy to hear that you enjoyed your stay. We hope to welcome you again soon!
10/10 Excellent
Daniela
21 févr. 2024
Les points forts : Propreté et personnel et service
Daniela
Séjour de 1 nuit en février 2024
Réponse de Merill le 22 févr. 2024
Dear Daniela,Thank you for choosing to stay with us at Ibis Budget Southampton! We appreciate your 5/5 rating!We look forward to welcoming you again soon in the future!
6/10 Satisfaisant
Ian
16 févr. 2024
Ian
Séjour de 7 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Ian, thank you for taking the time to leave us this review. We are sorry to hear about the confusion with places to eat, or pubs. For future reference, at our hotel we offer pizzas 24h, and across the street, at the Ibis and at the Novotel, there are restaurants which our guests are more than welcome to use. We hope to welcome you again soon
10/10 Excellent
Emily Yuk Ping
Voyage en famille avec de jeunes enfants
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily Yuk Ping
Séjour de 1 nuit en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Emily, thank you for leaving us this review! We are very happy to hear that the convenience of our hotel suited your needs, we hope to welcome you again soon!
2/10 Horrible
K.S.Surbuts
11 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not stay very basic.
K.S.Surbuts
Séjour de 1 nuit en février 2024
Réponse de Pedro le 25 févr. 2024
Hi, thank you for reaching out. Thank you for providing pictures, we have strict standards of cleaning, and we will look into this to ensure that those standards are kept. We hope to welcome you again in the future.
10/10 Excellent
Dave
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dave
Séjour de 1 nuit en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Dave, thank you for leaving us this review! We are glad to hear that you enjoyed your stay. We are also pleased that our convenient location suited your needs. We hope to welcome you again soon.
8/10 Bien
Sean
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sean
Séjour de 2 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Sean, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and that our excellent staff left a good impression. We hope to welcome you again soon.
10/10 Excellent
Semida
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab experience
Semida
Séjour de 2 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Semida, thank you for leaving us this review! we are happy to hear that you enjoyed your stay, and we will relay the message on to Yasmily, make sure her effore is recognized! We hope to welcome you again soon.
8/10 Bien
Denice
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Denice
Séjour de 1 nuit en février 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!
8/10 Bien
Thomas
Voyage en famille
2 févr. 2024
Thomas
Séjour de 1 nuit en février 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!