Avis sur Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia
Avis
7,6
Bien
8,4/10
Propreté
8,0/10
Personnel et service
7,6/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Royalton Punta Cana Team le 20 sept. 2023
Dear Alix,We would like primarily to thank you for choosing Royalton Punta Cana for your recent holiday and also for taking the time to share your review.We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you.Kind regards,
10/10 Excellent
Joy
Voyage en famille
3 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un établissement à recommander
Joy
Séjour de 1 nuit en juin 2022
Réponse de Royalton Punta Cana Team le 4 juil. 2022
Dear Joy,
We are very grateful that you have visited us and for your wonderful comments. It is the best motivation to continue offering that quality service that characterizes us!
Sincerely,
8/10 Bien
emmanuel
Voyage en famille
9 nov. 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
emmanuel
Séjour de 1 nuit en novembre 2021
Réponse de ROYALTON PUNTA CANA TEAM le 13 nov. 2021
Dear emmanuel ,
We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia.
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise,
Sincerely,
6/10 Satisfaisant
Fabrice
Voyage en famille
26 oct. 2021
Les points forts : Propreté et confort de la chambre
Déçu depuis le changement de direction.
Fabrice
Séjour de 4 nuits en octobre 2021
Réponse de ROYALTON PUNTA CANA TEAM le 13 nov. 2021
Dear Fabrice,
We would like to thank you for taking the time to write this review with detailed highlights about your stay.
We apologize for any inconvenience you may have had during your stay at the hotel. We have taken all your comments and have sent them to the general department for a solution as soon as possible to your next visit.
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise.
Sincerely,
10/10 Excellent
Joy
Voyage en famille
19 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Encore un super moment
Joy
Séjour de 2 nuits en octobre 2021
Réponse de ROYALTON PUNTA CANA TEAM le 23 oct. 2021
Dear Joy ,
We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia.
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise,
Sincerely,
2/10 Horrible
Voyageur vérifié
Voyage en famille
25 mai 2021
Les points forts : Équipements
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 7 nuits en avril 2021
Réponse de ROYALTON PUNTA CANA TEAM le 26 mai 2021
Estimado huesped,
Es un gran pesar leer que su reciente estadía en nuestra propiedad no haya cumplido ni superado sus expectativas. Nos disculpamos sinceramente por las complicaciones que encontró durante su estadía debido a la falta de informacion por parte de nuestros colaboradores.
Extendemos nuestras más sinceras disculpas por los inconvenientes con el servicio en nuestra propiedad; Capacitamos continuamente a nuestro personal en habilidades de servicio al cliente para brindar una excelente experiencia a nuestros huéspedes. También es importante resaltar, nuestro resort se ha caracterizado por brindar un excelente servicio al cliente, y podemos asegurarle que no es nuestro estándar.
Si bien una disculpa no cambiará el resultado de su experiencia, esperamos más sinceramente que nos brinde la oportunidad de brindarle una experiencia que superará la última.
Cordialmente,
8/10 Bien
Voyageur vérifié
Voyage en couple
17 janv. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en janvier 2021
Réponse de ROYALTON PUNTA CANA TEAM le 18 janv. 2021
Cher invité,
Merci de nous avoir donné l'opportunité de vous accueillir et pour cette aimable critique. C'est avec grand plaisir que nous apprenons que nous sommes allés au-delà de vos attentes pour vous garantir un séjour sans faille.
Nous sommes ravis de lire que nos installations et services offerts par notre personnel ont été à votre entière satisfaction.
Nous nous réjouissons du plaisir de vous accueillir à nouveau dans notre hôtel et vous assurons que vous bénéficierez de services et d'installations de qualité supérieure lors de votre prochaine visite.
Chaleureuses salutations du paradis,
Cordialement,
10/10 Excellent
serge
Voyage en famille
1 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
serge
Séjour de 7 nuits en décembre 2020
Réponse de ROYALTON PUNTA CANA TEAM le 8 janv. 2021
Dear Serge,
We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia.
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise,
Sincerely,
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille avec de jeunes enfants
6 mars 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2019
Réponse de RPC Team le 7 mars 2019
Dear guest
Thanks for staying with us. We would like to thank you for taking the time to write this review with detailed highlights about your stay.
We apologize for any inconvenience you may have had during your stay at the hotel. We have taken all your comments and have sent them to the general department for a solution as soon as possible to your next visit.
Sincerely,
10/10 Excellent
evandco, issy
24 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hotel
evandco
Séjour de 7 nuits en avril 2018
Réponse de Comunity Managment le 8 mai 2018
Thank you very much.
8/10 Bien
michel, TOULOUSE
29 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXPERIENCE DOMINICAINE CONSEILLEE
michel
10/10 Excellent
Juan Bolivar
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan Bolivar
Séjour de 2 nuits en mai 2024
Réponse de Equipo de Royalton Punta Cana le 11 mai 2024
Estimado Juan Bolivar,Nos gustaría principalmente agradecerle por elegir Royalton Punta Cana para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión.Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,
10/10 Excellent
Salima
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salima
Séjour de 7 nuits en avril 2024
Réponse de Royalton Punta Cana Team le 10 mai 2024
Dear Salima,We would mainly like to thank you for choosing Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
8/10 Bien
Katherine, Teaneck
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements
Katherine
Séjour de 2 nuits en mai 2024
Réponse de Royalton Punta Cana Team le 10 mai 2024
Dear Katherine,We would mainly like to thank you for choosing Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
4/10 Médiocre
John
Voyage en famille avec de jeunes enfants
5 mai 2024
Les points faibles : Propreté
John
Séjour de 4 nuits en avril 2024
Réponse de Royalton Punta Cana Team le 7 mai 2024
Dear John,We would like to thank you for sharing your impressions with us of your stay at Royalton Punta Cana.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,
10/10 Excellent
yunier
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
yunier
Séjour de 4 nuits en avril 2024
Réponse de Royalton Punta Cana Team le 7 mai 2024
Dear yunier,We would mainly like to thank you for choosing Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
8/10 Bien
Tisha, Brooklyn
18 avr. 2024
Les points forts : Propreté et personnel et service
Tisha
Séjour de 4 nuits en avril 2024
Réponse de Royalton Punta Cana le 29 avr. 2024
Dear Tisha,We would like primarily to thank you for choosing Royalton Punta Cana for your recent holiday and also for taking the time to share your review.We will be glad to welcoming you again in our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
8/10 Bien
Francis Engler
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francis Engler
Séjour de 4 nuits en mars 2024
Réponse de Royalton Punta Cana Team le 8 avr. 2024
Dear Francis Engler,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Kind regards,
6/10 Satisfaisant
Erica
Voyage en famille avec de jeunes enfants, Voyage en famille
30 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Erica
Séjour de 6 nuits en mars 2024
Réponse de Royalton Punta Cana Team le 30 mars 2024
Dear Erica,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,
6/10 Satisfaisant
Edel
26 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Edel
Séjour de 3 nuits en mars 2024
Réponse de Royalton Punta Cana Team le 28 mars 2024
Dear Edel,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,
6/10 Satisfaisant
Elise Nicole
Voyage en groupe
26 mars 2024
Les points faibles : Personnel et service
Elise Nicole
Séjour de 4 nuits en mars 2024
Réponse de Royalton Punta Cana Team le 26 mars 2024
Dear Elisa Nicole,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,
6/10 Satisfaisant
Michele Rosalia
Voyage en famille, Voyage en groupe
10 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Michele Rosalia
Séjour de 7 nuits en février 2024
Réponse de Royalton Punta Cana Team le 11 mars 2024
Dear Michele Rosalia,We would like to thank you for sharing your impressions with us of your stay at Royalton Punta Cana. We’re saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced you lived during your last stay with us. We thank you for sharing your opinion with us. We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Cordially,
8/10 Bien
Marius
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marius
Séjour de 5 nuits en mars 2024
Réponse de Royalton Punta Cana Team le 11 mars 2024
Dear Marius,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Kind regards,
10/10 Excellent
Angello
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angello
Séjour de 6 nuits en février 2024
Réponse de Royalton Punta Cana Team le 25 févr. 2024
Dear Angello,We would mainly like to thank you for choosing Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
10/10 Excellent
Myrna
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Myrna
Séjour de 7 nuits en janvier 2024
Réponse de Royatlon Punta Cana Team le 19 févr. 2024
Dear Myrna,We would mainly like to thank you for choosing Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
6/10 Satisfaisant
Stacey Elizabeth
12 févr. 2024
Les points forts : Propreté et personnel et service
Stacey Elizabeth
Séjour de 4 nuits en février 2024
Réponse de Royatlon Punta Cana Team le 19 févr. 2024
Dear Stacey Elizabeth,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,
6/10 Satisfaisant
Sarah Victoria Camara Da
5 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, équipements
Sarah Victoria Camara Da
Réponse de Royalton Splash Punta Cana Team le 6 févr. 2024
Dear Sarah Victoria Camara Da,We would like to thank you for sharing your impressions with us of your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced you lived during your last stay with us. We thank you for sharing your opinion with us. We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Cordially,
10/10 Excellent
J Socorro Nieto
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J Socorro Nieto
Séjour de 2 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 1 févr. 2024
Dear J Socorro Nieto,Our principal objective is to make an unforgettable experience the vacation of our visitors and we are so glad to know that you really enjoyed your stay at Royalton Punta Cana.We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services!Kind regards,
6/10 Satisfaisant
Nicolae Florin, Pickering
Voyage en famille avec de jeunes enfants
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicolae Florin
Séjour de 7 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 1 févr. 2024
Dear Nicolae Florin,We would like to thank you for choosing us as your holiday destination and for the significant time that you took to let us know your experiences concerning your most recent stay. We sincerely appreciate your comments. Despite the inconveniences that you experienced during your stay, we truly hope that you can grant us the honor of welcoming you back to change the perception you took with you and change it into a memorable Royalton experience. Sincerely,
2/10 Horrible
Laura
Voyage en famille
27 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 2 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 28 janv. 2024
Dear Laura,Thank you for choosing us for your recent holidays and for the valuable time that you took to let us know about your experiences regarding your stay. We sincerely value your comments. They truly allow us to adjust and improve our services as well as the hotel facilities.We truly regret that you have chosen not to return to Royalton Punta Cana, but should you change your mind, I would like to personally assure you that I will make sure that you will have an amazing holiday experience. Kindest regards,
4/10 Médiocre
Jissel
27 janv. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Jissel
Séjour de 2 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 1 févr. 2024
Dear Jissel,Thanks for staying with us. We appreciate your feedback!Sincerely,
10/10 Excellent
Tacy
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tacy
Séjour de 3 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 28 janv. 2024
Dear Tacy,Thanks for staying with us. We appreciate your feedback!Cordially,
10/10 Excellent
yeilin
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
yeilin
Séjour de 2 nuits en janvier 2024
Réponse de Equipo Royalton Punta Cana le 27 janv. 2024
Estimada Yeilin,Nos complace que haya disfrutado de su estadía con nosotros y que nuestras instalaciones y servicios ofrecidos por nuestro personal hayan sido de la mayor satisfacción.Esperamos sinceramente poder darle la bienvenida nuevamente a usted, a su familia y amigos en nuestro Royalton Bavaro, y le aseguramos que disfrutará de servicios e instalaciones incluso superiores en su próxima visita.Saludos,
8/10 Bien
Ernesto
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernesto
Séjour de 1 nuit en janvier 2024
Réponse de Royalton Punta Cana le 21 janv. 2024
Dear Ernesto,Thanks for staying with us. We appreciate your feedback!Cordially,
6/10 Satisfaisant
David Charles, Lancaster
20 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
David Charles
Séjour de 6 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 22 janv. 2024
Dear David Charles,Thank you for your feedback. We will be addressing your concerns.Cordially,
10/10 Excellent
Janet Elaine
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janet Elaine
Séjour de 6 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 22 janv. 2024
Dear Janet,Thanks for staying with us. We appreciate your feedback!Cordially,
2/10 Horrible
Rafael
Voyage en famille
14 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Séjour de 6 nuits en janvier 2024
Réponse de Royalton Punta Cana Team le 16 janv. 2024
Dear Rafael,Thank you for your feedback. We will be addressing your concerns.Sincerely,
10/10 Excellent
Reem
4 janv. 2024
Reem
Séjour de 6 nuits en décembre 2023
Réponse de Royalton Punta Cana Team le 8 janv. 2024
Dear Reem,Thanks for staying with us. We appreciate your feedback!Sincerely,
10/10 Excellent
praveen
Voyage en famille avec de jeunes enfants, Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
praveen
Séjour de 6 nuits en décembre 2023
Réponse de Royalton Punta Cana Team le 29 déc. 2023
Drear praveen,Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel.It was certainly a pleasure hosting you and we look forward to your return.Warm regards from paradise,
10/10 Excellent
Anthony Ira
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony Ira
Séjour de 7 nuits en décembre 2023
Réponse de Royalton Punta Cana Team le 25 déc. 2023
Dear Anthony,Thanks for staying with us. We appreciate your feedback!Cordially,
4/10 Médiocre
kassim
Voyage en famille
22 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
kassim
Séjour de 7 nuits en décembre 2023
Réponse de Royalton Punta Cana Team le 25 déc. 2023
Dear Kassim,Thank you for your feedback. We will be addressing your concerns.Cordially,
8/10 Bien
Francis
Voyage en couple
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francis
Séjour de 2 nuits en décembre 2023
Réponse de Equipo Royalton Punta Cana le 22 déc. 2023
Estimado Francis,Nos gustaría principalmente agradecerle que haya elegido Royalton Punta Cana para sus recientes vacaciones y también por tomarse el tiempo de compartir su reseña.Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos mucho sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el suyo son nuestra mejor recompensa.Estaremos encantados de recibirle de nuevo en nuestro hotel y le aseguramos que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,
10/10 Excellent
Crystal
Voyage en famille avec de jeunes enfants
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 3 nuits en décembre 2023
Réponse de Royalton Punta Cana Team le 19 déc. 2023
Dear Crystal,Your review of Royalton Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.It will be a pleasure to welcome you back to our beautiful property again soon.Sincerely,
10/10 Excellent
Nikolle
18 déc. 2023
Nikolle
Séjour de 7 nuits en décembre 2023
Réponse de Royalton Splash Punta Cana Team le 22 déc. 2023
Dear Nikolle,Thanks for staying with us. We appreciate your feedback!Cordially,
10/10 Excellent
Stanley
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stanley
Réponse de Royalton Splash Punta Cana Team le 6 févr. 2024
Dear Stanley,Thanks for staying with us. We appreciate your feedback!Cordially,
10/10 Excellent
Debbie
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debbie
Réponse de Royalton Punta Cana Team le 28 janv. 2024
Dear Debbie,Thanks a lot for your kind and sincere appreciation of our resort. It is truly an honor to hear of the flawless vacation time you had while staying at Royalton Punta Cana.We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you.Kind regards,
10/10 Excellent
Erimer
10 déc. 2023
Les points forts : Propreté
Erimer
Séjour de 1 nuit en décembre 2023
Réponse de Equipo Royalton Splash Punta Cana le 15 déc. 2023
Estimado Erimer,Nos complace que haya disfrutado de su estadía con nosotros y que nuestras instalaciones y servicios ofrecidos por nuestro personal hayan sido de la mayor satisfacción.Será un placer darle la bienvenida nuevamente a nuestra hermosa propiedad pronto.Saludos,
8/10 Bien
Voyageur vérifié
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay, needs more activities and food options
Voyageur vérifié
Séjour de 4 nuits en novembre 2023
Réponse de Royalton Punta Cana Team le 9 déc. 2023
Dear Anonymous,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Kindest regards,
10/10 Excellent
Yelena
Voyage en couple
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yelena
Séjour de 7 nuits en novembre 2023
Réponse de Royalton Punta Cana Team le 9 déc. 2023
Dear Yelena,We are very grateful that you have visited us and for your wonderful comments. It is the best motivation to continue offering that quality service that characterizes us!We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
8/10 Bien
Sara
Voyage en famille
3 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sara
Séjour de 7 nuits en novembre 2023
Réponse de Royalton Punta Cana Team le 9 déc. 2023
Dear Sara,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Cordially,