Avis sur Majestic Elegance Punta Cana - All Inclusive
Majestic Elegance Punta Cana - All Inclusive
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia
Avis
8,6
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Jessica Matos le 28 mars 2024
Dear Isaac,Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
10/10 Excellent
Leandre
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leandre
Séjour de 7 nuits en mars 2024
Réponse de Meybi Baez le 17 mars 2024
Dear Leandre, Please allow us to personally thank you for your kind words about our resort and for sharing them here on Expedia. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts
10/10 Excellent
Laurent
Voyage en famille
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurent
Séjour de 13 nuits en janvier 2024
Réponse de Jessica Matos le 1 févr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
6/10 Satisfaisant
ESTHER
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ESTHER
Réponse de Brandor Hernández le 11 janv. 2024
Dear ESTHER,Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped, and we are eager to correct and improve what we can.We would like to extend our sincere apologies for the shortcomings you experienced.Sincerely,Customer Care at Majestic Resorts
10/10 Excellent
IULIAN
Voyage en groupe, Voyage en couple
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
IULIAN
Séjour de 10 nuits en décembre 2023
Réponse de Brandor Hernández le 22 déc. 2023
Dear IULIAN,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for, and we are proud to learn that we have achieved our goal for you.Thank you for your valuable comments, and we look forward to welcoming you back to your home-away-from-home here in paradise.Kind regards,Customer Care at Majestic Resorts
8/10 Bien
Samuel
15 déc. 2023
Samuel
Séjour de 7 nuits en décembre 2023
Réponse de Jessica Matos le 4 janv. 2024
Dear Samuel,Thank you very much for your wonderfully detailed comments and for sharing them with us.We thank you infinitely for sharing with us, and future travelers, such wonderful comments about your recent experience at our property. It is a pleasure to know that we have exceeded your expectations and that you enjoyed our beautiful facilities and the excellent service of our entire team, who are always focused on providing the best attention.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Kind regards,Customer Care at Majestic Resorts
10/10 Excellent
Christiane
Voyage en famille
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christiane
Séjour de 21 nuits en novembre 2023
Réponse de Jessica Matos le 28 nov. 2023
Dear Christiane,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life. We all look forward to your next visit to Majestic Resorts.Sincerely,Customer Care at Majestic Resorts
6/10 Satisfaisant
Sylvain
Voyage en couple
26 nov. 2023
Sylvain
Séjour de 18 nuits en novembre 2023
Réponse de Jessica Matos le 28 nov. 2023
Dear Sylvain,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Kind regards,Customer Care at Majestic Resorts
10/10 Excellent
andre
Voyage en couple
20 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
andre
Réponse de Jose Maria Gutierrez le 20 déc. 2022
Merci a vous De votre fildelites, de faire partie de nos clients majestiquement super .et a bientot au Majestic Elegance
6/10 Satisfaisant
Daniel A
12 août 2022
Daniel A
Séjour de 4 nuits en août 2022
Réponse de CC le 31 août 2022
Estimado Daniel,Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estadía con nosotros.Estamos muy contentos de ver que ha disfrutado cada minuto de sus vacaciones en la hermosa República Dominicana.Esperamos verle muchas veces más para vivir experiencias vacacionales aún más excelentes.Atentamente, Fátima Calzada Customer Care at Majestic Resorts
8/10 Bien
nasrine
29 avr. 2022
nasrine
Séjour de 7 nuits en avril 2022
Réponse de CC le 26 déc. 2022
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely, Nathalie MonteroCustomer Care at Majestic Resorts
8/10 Bien
nelson
Voyage en famille
28 mars 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Un cadeau empoisonné
nelson
Séjour de 10 nuits en février 2022
Réponse de cc le 29 mars 2022
Dear Nelson,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
With kindest regards,
Joshua D. Jones
Customer Care
Majestic Resorts
8/10 Bien
CORINNE
20 mars 2022
CORINNE
Séjour de 9 nuits en février 2022
Réponse de Nathalie Montero le 26 déc. 2022
Dear Corinne,Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely, Customer Care at Majestic Resorts
8/10 Bien
Gilles
19 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
magnifique sejour
Gilles
Séjour de 9 nuits en mars 2022
Réponse de cc le 19 mars 2022
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
With warm regards,
Estefania Jimenez
Customer Care
Majestic Resorts
6/10 Satisfaisant
KEVIN
Voyage en famille
18 mars 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
KEVIN
Séjour de 7 nuits en mars 2022
Réponse de cc le 18 mars 2022
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can.
We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts.
Estefania Jimenez
Customer Care
Majestic Resorts
10/10 Excellent
Fanny
Voyage en groupe
8 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne expérience
Fanny
Séjour de 8 nuits en février 2022
Réponse de CC le 8 mars 2022
Dear Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
6/10 Satisfaisant
katia
13 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
katia
Séjour de 9 nuits en février 2022
Réponse de Nathalie Montero le 27 déc. 2022
Dear Katia,Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Customer Care at Majestic Resorts
10/10 Excellent
LAURENT
Voyage en couple
2 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LAURENT
Séjour de 7 nuits en janvier 2022
Réponse de Customer Care le 3 févr. 2022
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo, Customer Care Majestic Resorts
8/10 Bien
Abdelghani
Voyage en famille
29 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdelghani
Séjour de 8 nuits en décembre 2021
Réponse de CC le 29 déc. 2021
Dear Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
10/10 Excellent
Laurent
Voyage en famille
28 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Formidable ! Tout parfait !
Laurent
Séjour de 7 nuits en décembre 2021
Réponse de CC le 28 déc. 2021
Dear Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Sincerely,
Scarlet Montalvo
Customer Care
Majestic Resorts
10/10 Excellent
muriel
2 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
muriel
Séjour de 16 nuits en novembre 2021
Réponse de Customer Care le 3 déc. 2021
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We are so happy to hear that our team took such a great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts
10/10 Excellent
Laurine
Voyage en famille
2 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurine
Séjour de 5 nuits en novembre 2021
Réponse de CC le 2 déc. 2021
Dear Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Sincerely,
Scarlet Montalvo
Customer Care
Majestic Resorts
10/10 Excellent
Danny
Voyage en groupe
27 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danny
Séjour de 21 nuits en novembre 2021
Réponse de CC le 28 nov. 2021
Dear Guest,
Thank you for taking the time
to share your rating regarding your recent stay with us.
We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
10/10 Excellent
Christiane
Voyage en couple
21 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christiane
Séjour de 14 nuits en novembre 2021
Réponse de CC le 22 nov. 2021
Dear Guest,
Thank you for taking the time
to share your rating regarding your recent stay with us.
We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
4/10 Médiocre
Michel
8 nov. 2021
Les points forts : Propreté et confort de la chambre
Potentiel inexploité
Michel
Séjour de 9 nuits en octobre 2021
Réponse de CC le 9 nov. 2021
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay with us.
We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement.
Your comments are important to us, as they help us in our committed effort to exceed guests’ expectations and experiences.
Once again, I would like to thank you for your review and hope to welcome you back to Majestic Elegance. I am most certain that our magnificent team will be able to change your impressions of our fine resort.
Sincerely,
Scarlet Montalvo
Customer Care
Majestic Resorts
10/10 Excellent
Cindia
Voyage en couple
29 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindia
Séjour de 7 nuits en octobre 2021
Réponse de CC le 30 oct. 2021
Estimado Huésped,
Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estancia con nosotros.
Esperamos que haya disfrutado cada minuto de sus vacaciones en la hermosa República Dominicana.
Todos esperamos su próxima visita a Majestic Resorts.
Sinceramente,
Scarlet Montalvo
Customer Care
Majestic Resorts
8/10 Bien
Mayra
25 oct. 2021
Mayra
Séjour de 4 nuits en octobre 2021
10/10 Excellent
Gisele
9 oct. 2021
Gisele
Séjour de 5 nuits en octobre 2021
10/10 Excellent
Benjamin
Voyage en couple
26 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 13 nuits en août 2021
Réponse de Customer Care le 27 août 2021
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts
8/10 Bien
Bruno
Voyage en couple
26 août 2021
Les points forts : Propreté, personnel et service, équipements
Bruno
Séjour de 18 nuits en août 2021
Réponse de Customer Care le 26 août 2021
Dear Bruno,
Thank you for taking the time to share your rating regarding your recent stay with us.
We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
6/10 Satisfaisant
Mathilde
18 août 2021
Mathilde
Séjour de 7 nuits en août 2021
10/10 Excellent
Jean-Luc
Voyage en famille
8 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour remarquable
Jean-Luc
Séjour de 14 nuits en juillet 2021
Réponse de Customer Care le 8 août 2021
Dear Jean-Luc,
Dear Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Sincerely,
Scarlet Montalvo
Customer Care
Majestic Resorts
4/10 Médiocre
dominique
1 août 2021
Les points faibles : Infrastructures et conditions de l’hébergement
heureusement qu'ils ont un bon" customer service"
dominique
Séjour de 14 nuits en juillet 2021
Réponse de Customer Care le 14 août 2021
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We appreciate constructive feedback from our guests and we are taking your feedback with the utmost seriousness it deserves. We appreciate constructive feedback from our guests and we are taking your feedback with the utmost seriousness it deserves. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts
10/10 Excellent
Carlette
28 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlette
Séjour de 3 nuits en juillet 2021
Réponse de Customer Care le 17 sept. 2021
Estimado Huésped,
Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estancia con nosotros.
Esperamos que haya disfrutado cada minuto de sus vacaciones en la hermosa República Dominicana.
Todos esperamos su próxima visita a Majestic Resorts.
Sinceramente,
Scarlet Montalvo
Customer Care
Majestic Resorts
8/10 Bien
Jesus
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesus
Séjour de 7 nuits en mars 2024
10/10 Excellent
Rus C
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rus C
Séjour de 8 nuits en mai 2024
10/10 Excellent
Michael
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 6 nuits en mai 2024
10/10 Excellent
Juan Carlos Guzman
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan Carlos Guzman
Séjour de 3 nuits en mai 2024
10/10 Excellent
Charles
27 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en mai 2024
Réponse de Natacha Pérez le 27 mai 2024
Dear.Charles,Thank you so much for your wonderful words and for taking the time to tell the community about your stay.It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,Customer Care, At Majestic Resorts
10/10 Excellent
Carmelina María
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carmelina María
Séjour de 2 nuits en mai 2024
Réponse de Natacha Pérez le 27 mai 2024
Dear. Carmelina María,Thank you so much for sharing your kind words and thoughts about your holiday.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid holiday experiences.Sincerely,Customer Care, At Majestic Resorts
10/10 Excellent
Mary
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 4 nuits en mai 2024
Réponse de Natacha Pérez le 27 mai 2024
Dear.Mary,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts
10/10 Excellent
Havan
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Havan
Séjour de 4 nuits en mai 2024
Réponse de Natacha Pérez le 27 mai 2024
Dear.Havan,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts
8/10 Bien
Sailesh
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sailesh
Séjour de 4 nuits en mai 2024
Réponse de Natacha Pérez le 27 mai 2024
Dear. Sailesh,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
8/10 Bien
tanyi
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tanyi
Séjour de 6 nuits en mai 2024
Réponse de Cynthia Lebron le 26 mai 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
10/10 Excellent
Paul Edward
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul Edward
Séjour de 5 nuits en mai 2024
Réponse de Cynthia Lebron le 26 mai 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
6/10 Satisfaisant
Monica A
Voyage en famille
26 mai 2024
Les points forts : Personnel et service
Monica A
Séjour de 4 nuits en mai 2024
Réponse de Cynthia Lebron le 26 mai 2024
Estimado Huésped,Agradecemos enormemente sus comentarios y le pedimos sinceras disculpas por la desagradable experiencia que ha tenido durante su estancia.Tenga la seguridad de que analizaremos minuciosamente cada uno de sus comentarios para aplicar las medidas correctoras necesarias. Su valiosa aportación nos sirve de guía para nuestras continuas mejoras.Esperamos tener la oportunidad de alojarle de nuevo en el futuro, asegurándole una experiencia mucho más agradable y memorable.Un cordial saludo,Atención al Cliente de Majestic Resorts
8/10 Bien
Dayami
Voyage en famille avec de jeunes enfants, Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayami
Séjour de 7 nuits en mai 2024
Réponse de Cynthia Lebron le 26 mai 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts
10/10 Excellent
Carl
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carl
Séjour de 3 nuits en mai 2024
Réponse de Cynthia Lebron le 26 mai 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts
8/10 Bien
Jaime Antonio, dorado
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaime Antonio
Séjour de 8 nuits en mai 2024
Réponse de Meybi Baez le 25 mai 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts
10/10 Excellent
John
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mai 2024
Réponse de Meybi Baez le 25 mai 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts