Avis sur Crowne Plaza Plymouth, an IHG Hotel
Crowne Plaza Plymouth, an IHG Hotel
Armada Way, Plymouth, England
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
19 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations le 20 juil. 2023
Hi Philippe, We are so pleased you enjoyed your stay with us and the view of the barbican from your room. we hope to welcome you back again soon. Many Thanks, Lois Poole
8/10 Bien
Anne
4 juil. 2022
Anne
Séjour de 1 nuit en juillet 2022
Réponse de GM le 5 juil. 2022
Dear Anne,
Thank you for your lovely review.
Sincerely,
Marcin Jurczak
General Manager
8/10 Bien
Marie Dominique
9 avr. 2022
Marie Dominique
Séjour de 1 nuit en avril 2022
Réponse de GM le 5 juin 2022
Dear Marie,
Thank you for your lovely review.
Sincerely,
Marcin Jurczak
General Manager
10/10 Excellent
Axelle
10 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal
Axelle
Séjour de 2 nuits en août 2020
6/10 Satisfaisant
Thomas
1 janv. 2020
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Thomas
Séjour de 3 nuits en décembre 2019
Réponse de Tina le 7 janv. 2020
Thank you for your rating.
6/10 Satisfaisant
Fred
2 sept. 2019
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Décevant pour un Crowne Plaza
Fred
Séjour de 2 nuits en août 2019
Réponse de Tina le 3 sept. 2019
Thank you for your feedback.
10/10 Excellent
Steven
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en mai 2024
Réponse de MJ le 13 mai 2024
Dear Steven,Thank you very much for taking the time to review our hotel. It is great to read you enjoyed your stay with us and we hope to welcome you back again soon.Sincerely,Marcin JurczakGeneral Manager
10/10 Excellent
Paul, Birmingham
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mai 2024
Réponse de MJ le 13 mai 2024
Dear Paul,Thank you for your feedback and we are looking forward to welcoming you back again.Sincerely,Marcin JurczakGeneral Manager
10/10 Excellent
David
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Hotel Administrator le 1 mai 2024
Dear David, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
10/10 Excellent
Peter
30 avr. 2024
Peter
Séjour de 1 nuit en avril 2024
Réponse de Hotel Administrator le 20 mai 2024
Dear PeterThank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
10/10 Excellent
Susan
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 4 nuits en avril 2024
Réponse de Hotel Administrator le 1 mai 2024
Dear Susan, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
10/10 Excellent
Michael
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Hotel Administrator le 22 avr. 2024
Dear Michael, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
10/10 Excellent
Geoffrey
7 avr. 2024
Geoffrey
Séjour de 1 nuit en avril 2024
Réponse de Hotel Administrator le 30 avr. 2024
Dear Geoffrey,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
10/10 Excellent
Takayuki
7 avr. 2024
Takayuki
Séjour de 2 nuits en avril 2024
Réponse de Hotel Administrator le 30 avr. 2024
Dear Takayuki,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
10/10 Excellent
YOKO
Voyage d’affaires
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YOKO
Séjour de 2 nuits en avril 2024
Réponse de Hotel Administrator le 8 avr. 2024
Dear Yoko,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
10/10 Excellent
Steve
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 2 nuits en mars 2024
Réponse de Hotel Administrator le 4 avr. 2024
Dear Steve, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
8/10 Bien
Elizabeth
Voyage en couple
1 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 2 nuits en mars 2024
Réponse de Hotel Administrator le 2 avr. 2024
Dear Elizabeth, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
8/10 Bien
Susan
Voyage en famille
4 mars 2024
Susan
Séjour de 1 nuit en mars 2024
Réponse de MJ le 14 mars 2024
Dear Susan,Thank you for your review. Hope to welcome you back again soon.Sincerely,Marcin JurczakGeneral Manager
10/10 Excellent
Kay
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kay
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 28 févr. 2024
Dear Kay, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
6/10 Satisfaisant
Brian
Voyage en famille
19 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en février 2024
Réponse de Hotel Administrator le 26 févr. 2024
Dear Brian,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
8/10 Bien
Paul, Minehead
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en février 2024
Réponse de Hotel Administrator le 20 févr. 2024
Dear Paul,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
10/10 Excellent
Heather
19 févr. 2024
Heather
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 20 févr. 2024
Dear Heather,Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back.Best regards,Lois Poole
4/10 Médiocre
Vicki
Voyage en famille
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Vicki
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 19 févr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Bien
Andrew
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 19 févr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Bien
Richard
15 févr. 2024
Richard
Séjour de 3 nuits en février 2024
Réponse de Hotel Administrator le 26 mars 2024
Dear Richard, Thank you for taking the time to leave your feedback. We strive to ensure every stay meets expectations at Crowne Plaza Plymouth. Your insights are valuable as we continuously work to improve our services. We look forward to welcoming you back. Best regards, Lois Poole
8/10 Bien
Mark
12 févr. 2024
Mark
Séjour de 3 nuits en février 2024
Réponse de Hotel Administrator le 14 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
8/10 Bien
Mark
11 févr. 2024
Mark
Séjour de 2 nuits en février 2024
Réponse de Hotel Administrator le 12 févr. 2024
Thank you for choosing Crowne Plaza Plymouth for your recent stay. We greatly appreciate your feedback as it helps us improve our services. Your positive comments about our team, amenities, and hospitality are truly valued. We look forward to welcoming you back for another memorable stay. Many thanks, Lois Poole
8/10 Bien
H R M
Voyage en famille
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
H R M
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 12 févr. 2024
Thank you for choosing Crowne Plaza Plymouth for your recent stay. We greatly appreciate your feedback as it helps us improve our services. Your positive comments about our team, amenities, and hospitality are truly valued. We look forward to welcoming you back for another memorable stay. Many thanks, Lois Poole
10/10 Excellent
Rob
5 févr. 2024
Rob
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 7 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
8/10 Bien
Anthony
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anthony
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Claire
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claire
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
4/10 Médiocre
RODNEY
3 févr. 2024
RODNEY
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Faye
3 févr. 2024
Faye
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Nola
3 févr. 2024
Nola
Séjour de 1 nuit en février 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Steve, Ottawa
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Chris
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chris
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
4/10 Médiocre
Glen
21 janv. 2024
Glen
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 5 févr. 2024
Hi Glen, We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
8/10 Bien
J
Voyage d’affaires
17 janv. 2024
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
J
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Administrator le 18 janv. 2024
I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Mark
Voyage d’affaires
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
Mark
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 16 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Helen
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helen
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 16 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Paul
14 janv. 2024
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 16 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
9 janv. 2024
Les points forts : Propreté et confort de la chambre
Some improvements needed.
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Hotel administrator le 12 janv. 2024
I would like to apologise for not meeting your expectations for the duration of your stay. Your comments have been passed onto our Housekeeping Manager so the necessary actions can be carried out accordingly. We look forward to welcoming you again as we hope to show you that your unsatisfactory stay was an exception. Many thanks, Lois Poole
8/10 Bien
Sarah
Voyage d’affaires
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Administrator le 12 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
6/10 Satisfaisant
Voyageur vérifié
3 janv. 2024
Les points forts : Propreté et personnel et service
Crowne plaza
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Hotel administrator le 12 janv. 2024
I would like to apologise for not meeting your expectations for the duration of your stay. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
8/10 Bien
Louise
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louise
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Administrator le 2 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
6/10 Satisfaisant
m
29 déc. 2023
m
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Administrator le 2 janv. 2024
Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Andrew
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrew
Séjour de 1 nuit en décembre 2023
Réponse de Luke Grimwood, Operations Manager le 25 déc. 2023
Hi Andrew,Thank you for the 10-star rating! We appreciate your positive feedback and are thrilled to hear you had a great experience. We look forward to welcoming you back soon.Best Regards
10/10 Excellent
Wendy
21 déc. 2023
Wendy
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Administrator le 5 févr. 2024
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Sarah
Voyage en groupe
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Administrator le 18 déc. 2023
Hi Sarah, Thank you for your comments and feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole
10/10 Excellent
Adrian
9 déc. 2023
Adrian
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Administrator le 11 déc. 2023
Thank you for your feedback, I am pleased to read that you enjoyed your stay with us. We aim to meet your expectations while providing a comfortable experience. We look forward to welcoming you again as we strive to continuously improve across all departments. Many thanks, Lois Poole