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Avis sur The Royal Hotel

3 out of 5
The Royal Hotel
13/17 East Parade, Whitley Bay, England

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 119." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 119." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 119." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 119." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 119." "

8,0/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

David

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff was nice enough, but there’s plenty that guests need to know about: the “hotel” is like a maze - so many random stairs, turns, and doors just to find your room. It’s a very strange set up. And it’s loud everywhere because the floor is unbearably creaky. The rooms are weird: creaky floors, broken headboards, tv is like 20 inch or less, bathrooms are missing towel racks, and you hear everything from other guests that are walking around trying to find their rooms. It’s a fine stay if you’re knowing what you’re really getting yourself into, but it should be quite a bit cheaper in my opinion.
Séjour de 1 nuit en mai 2024

8/10 Bien

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing breakfast included. A decent room for a couple of nights. I would recommend looking for somewhere like this over mainstream chain hotels for over nights. The room was good, I think I'd stayed here in the last 30 years as a kid. It was good enough to be comfortable until tomorrow morning. A fantastic breakfast, proper good grub, done well, at an affordable price.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although renovations are taking place the hotel was comfortable and clean (as was reasonably expected under the present circumstances). The staff were very friendly and helpful and the breakfast was brilliant with pleasant staff on hand and fresh hot food available. I would definitely stay here again
Séjour de 1 nuit en avril 2024

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Carol

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

8/10 Bien

Paul

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very comfortable room and everything I needed. My only issue was the squeaky floorboards in the room and doors to corridors that also squeaked. I was concerned for other residents in relation to this. Additionally, parking is an issue, whilst it is not the fault of the hotel directly (as there is free parking elsewhere, there were two additional spaces outside that weren’t available due to a skip and excess works fencing covering one space that wasn’t necessary. Overall, the stay was a pleasure.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Nicola

Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Dario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Darryl

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
nice hotel. No Lift if you are struggling up the stairs. Al;l the staff were very nice and helpful. Now two things which i find with most Hotels Number One i always take a can of Raid Fly Killer and douse the beds both sides of mattress if i can and the base of the bed and pull it out from wall and spray round the carpet edges. so i did this and never itched. 2nd point is Breakfast underneath Infa Red Lights at the Royal i was down early for Breakfast and everything was luke warm apart from the Sausages.. If you have the lights on too high it dries the food out more two low everything thing goes cold. The other thing in all hotels they always put the toast out early on Every body is different but if they asked do you want Toast now or Later. I like to have cerials then the cooked breakfast and finish off with Toast and Jam/ Marmalade ect. The shower worked and worked well and Bathroom was alright. Room was good and warm. when i walked in they had left the heater on and i had to turn it down.and they made Vegan Sausages for one of the Guest.
Séjour de 3 nuits en janvier 2024

8/10 Bien

Felix

Les points forts : Propreté, personnel et service, confort de la chambre
Decent
I booked this last-minute after another booking fell though. The booking process was easy and the staff member at check-in was friendly and helpful. The room was comfortable if slightly dated, and an extra space heater was quickly provided by staff to make it nice and toasty. Breakfast was a hot buffet, okay quality and plenty of it to fill me up for walking around Newcastle. The location was good, on the sea and walkable to the metro.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good for the price. Very nice breakfast too.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Marek

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff excellent but hotel general looks not good.
Séjour de 1 nuit en novembre 2023

8/10 Bien

S

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Royal Hotel Whitley Bay
Excellent situation, staff were friendly, breakfast was good. I found the bed to be a bit soft but my wife loved it!
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jane

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

deborah

Voyage en famille
Les points forts : Propreté et personnel et service
A seaside stay
We stayed in a family room over looking the sea. The view was superb. The position of the hotel was also perfect. The room was large but sparsely furnished. It could do with some updating really. A few extra touches would have been nice … perhaps a fridge… The bed was comfortable but it would have been better if it was a king size. The heater was old and difficult to change the temperature. The room was either too hot or too cold. The decor needs updating too and the shower room was cold and tired and to be fair disappointing. The breakfast was however amazing. All in all a nice stay but would have paid a bit more for a more smarter room. I think the whole hotel could be more luxurious with some easy updates.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Violet

Les points forts : Personnel et service et confort de la chambre
One night break
Séjour de 1 nuit en octobre 2023

10/10 Excellent

SANJAY

Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay !!
Lovely staff, lovely breakfast. Room a little noisy as above the kitchen.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Brad

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is the second time I've stayed at the Royal Hotel. The staff are friendly, and they do a good job. The English Breakfast buffets in the morning are solid. I always book a single room, but this time, the room was even smaller than before, and pretty threadbare. No lamp on the one table. The window in the bathroom was broken, and the heater didn't work consistently, so it was sometimes chilly in there. Biggest issue was the WiFI, which didn't work all week until my last night. I was forced to use my phone, on an international plan, as a hotspot for emails. Doing zoom calls became impossible, so I had to find other places for my meetings. That was a big bummer.
Séjour de 8 nuits en septembre 2023

10/10 Excellent

Nathan

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Alan

Les points forts : Personnel et service
Séjour de 3 nuits en septembre 2023

8/10 Bien

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay, very clean, lovely breakfast, lovely staff. Will return
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Tired and need of renovation - good brekfast!
Had to ask for a change of room after first night as mattress was completely broken with springs collapsed and a bathroom light that wouldn't switch off. Very 'tired' with mouldy shower grout, broken window blinds, filthy windows etc. The full english is great however!
Séjour de 2 nuits en septembre 2023

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room a little tired but very clean good size too shower a bonus didnt have to fiddle with it for right temp staff very pleasant and breakfast a real bonus plenty fresh and hot plus many varied cerials juices yogurts etc
Séjour de 3 nuits en septembre 2023

10/10 Excellent

SANJAY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very nice and Breakfast was excellent.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Janet

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

John

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
3 nights stay
Room & bathroom clean, not a comfortable 3 nights stay reckon bed needed a topper or new mattress. Breakfast plentiful and tasty.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2023

10/10 Excellent

evelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent. The gentleman at reception was so helpful and kind. Thanks
Séjour de 1 nuit en août 2023

8/10 Bien

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay
Room was ok, bed could do with a new mattress. The staff were amazing, so friendly and helpful. The breakfast choice was brilliant, I filled up to keep me going well into the afternoon. Thanks to everyone for a very enjoyable stay.
Séjour de 4 nuits en août 2023

4/10 Médiocre

Helen

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff lovely and helpful. Building leaky, not fit for purpose. Breakfast from 1950’s
Séjour de 2 nuits en août 2023

8/10 Bien

Cameron

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was superb. Staff were excellent.
Séjour de 3 nuits en août 2023

8/10 Bien

E

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en août 2023

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in. Excellent breakfast available nice and early.
Séjour de 5 nuits en juillet 2023

6/10 Satisfaisant

stuart

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sea view
Had a sea view suite which was an amazing big room. Really comfortable. The only downside was the lack of parking. Breakfast was great.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

martin

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very dirty and dated hotel
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First visit to Royal Hotel, lovely location and good breakfast. Comfortable room and friendly & helpful staff.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely staff and very pleasant atmosphere. Great breakfast,good value for money overall
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Fin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Friendly staff, great location in a traditional hotel
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely staff, very friendly and welcoming
Séjour de 1 nuit en juillet 2023

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
problem with original room was quickly and efficiently delt with by staff with a smile!
Séjour de 2 nuits en juin 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was surprised there were only about 10 car park spaces outside the hotel which were all occupied when I arrived. However the reception staff advised that I could park around the corner and after 6pm the parking was free. The hotel is in a fantastic beachside location. I was able to walk up and down along the prom. There were lots of restaurant options for dinner. The hotel staff were friendly and helpful. The bed was comfortable and the shower was hot. Breakfast was also great and I was even given a refill of coffee for the road in my travel mug. I would happily stay here again.
Séjour de 1 nuit en juin 2023

10/10 Excellent

stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very pleasant, and we had a large room overlooking the ocean, which was within steps of a beautiful promenade that extended for kilometres
Séjour de 1 nuit en juin 2023