Vue depuis l’hébergement
Vérifier la disponibilité

Avis sur The Keelman and Big Lamp Brewery

4 out of 5
The Keelman and Big Lamp Brewery
Grange Road, Newcastle-upon-Tyne, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 68 avis sur 121." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 121." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 121." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 121." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 121." "

9,0/10

Propreté

9,4/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Michael

Les points forts : Personnel et service
Easy to access the city with car.
Séjour de 2 nuits en mars 2024
Réponse de The Keelman's Lodge le 8 avr. 2024
Thank you for your rating & review

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very friendly and helpful. Room was clean, comfortable and spacious if a bit dated. Food was lovely and service was great. Only criticism I have is that we had a triple room but there were only two mugs and two tumbler glasses.
Séjour de 1 nuit en mars 2024
Réponse de The Keelman's Lodge le 13 mars 2024
Thank you for your review & rating

10/10 Excellent

Raymond

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de The Keelman's Lodge le 27 févr. 2024
Thank you for your rating!

6/10 Satisfaisant

David

Séjour de 1 nuit en décembre 2023
Réponse de The Keelman's Lodge le 2 janv. 2024
Thank you for your rating!

10/10 Excellent

Carol, Inverurie

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel with incredibly friendly staff
Séjour de 2 nuits en décembre 2023
Réponse de The Keelman's Lodge le 5 déc. 2023
Thank you for your rating & review! We'll pass your lovely comments on to our front of house staff.

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Winter break
Séjour de 2 nuits en novembre 2023
Réponse de The Keelman's Lodge le 5 déc. 2023
Thank you for your rating!

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a one night stay for a family occasion. Easy to get to , warm welcome and a lovely room which is clean well kept. Fantastic breakfast with all the trimmings
Séjour de 1 nuit en décembre 2023
Réponse de The Keelman's Lodge le 5 déc. 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place by the river. Excellent for walking and outdoor s
Séjour de 2 nuits en novembre 2023
Réponse de The Keelman's Lodge le 13 nov. 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

10/10 Excellent

Amanda

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de The Keelman's Lodge le 2 nov. 2023
Thank you for your rating! We're glad you enjoyed your stay.

10/10 Excellent

Aileen

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Great base for Hadrians Wall
I was in the area to do a trail run and chose the Keelman as it was convenient to Hexham and good value. The kitchen does close very early (7.30!) so I missed dinner on the first night and had to get a takeaway but I made sure I was there in time the second night and the food was great. The room was comfortable. I was surprised and pleased that there was a housekeeping service on my second day. Most places skimp on this since Covid so it's nice to stay somewhere that is keeping standards up. The staff were all really friendly. And I enjoyed tasting the beers from the Big Lamp brewery!
Séjour de 2 nuits en octobre 2023
Réponse de The Keelman's Lodge le 26 oct. 2023
Thank you for your review & rating! We're so glad you enjoyed your stay with us.

4/10 Médiocre

Eric

Voyage d’affaires
Pubic Hair in the bath, no heating or spare blankets freezing All night couldn’t sleep. Wasn’t able to contact anyone
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little spot
Fantastic location and friendly staff. Rooms are comfortable and clean. Breakfast is great with a few hot choices and continental. Dinner was superb
Séjour de 2 nuits en octobre 2023
Réponse de The Keelman's Lodge le 24 oct. 2023
We're glad you enjoyed your stay with us! Thank you for your review & rating.

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant stay. The staff were friendly and helpful. A very pleasant area. I had my dog with me and it was straight out of the door and a few yards to walk along the riverside. The room was warm and clean with good Wi-Fi. A kettle in the room with tea and coffee. 50 yds to the restaurant and bar with really good ales. only negative was the tables tops in the bar/restaurant were very sticky as with most bars. The breakfast was excellent, the evening meal selection was a bit limited and I thought a bit pricey, although I haven't dined out for quite a while.
Séjour de 2 nuits en octobre 2023
Réponse de The Keelman's Lodge le 24 oct. 2023
Thank you for your review & rating.

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed here on many occasions, never disappointed.
Séjour de 1 nuit en octobre 2023
Réponse de The Keelman's Lodge le 17 oct. 2023
We're so glad you enjoyed your stay! Thank you for your review & rating.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A stunning property.
We had such a wonderful stay at Keelman. What a stunning property with amazing customer service. We would highly recommend this unforgettable quaint location.
Séjour de 1 nuit en octobre 2023
Réponse de The Keelman's Lodge le 17 oct. 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

6/10 Satisfaisant

nigel

Les points forts : Propreté et personnel et service
Room was ok. Big enough. Trouble was room was cold and this made the bedding feel very damp. Radiator didnt seem to work. Spoiled the stay.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly welcome, have stayed here several times in the past, never been disappointed. Breakfast very good. Staff most obliging.
Séjour de 1 nuit en août 2023
Réponse de The Keelman's Lodge le 21 août 2023
We're so glad you enjoyed your stay with us! Thank you for your review & rating!

8/10 Bien

Jeffrey

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de The Keelman's Lodge le 11 juil. 2023
Thank you for your rating!

10/10 Excellent

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Brilliant service from the minute I arrived, comfortable and spacious room - could use a little TLC in some areas but nothing major. Food in the evening and breakfast was very good. Will happily stay again
Séjour de 1 nuit en juin 2023
Réponse de The Keelman's Lodge le 11 juil. 2023
Thanks so much for your rating & review! We're glad you enjoyed your stay.

8/10 Bien

gavin, GRANDE PRAIRIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved room 10 perfect for a single traveller and a bath and shower option was a delight instead of only shower ! Bed comfortable good pillows and nice size of tv ! My supper was basic as reduced menu as staff issues It wasn’t a stottie it was a bun ! The roast beef was tough as leather and taste less ! Gravy was packet Fries decent Asked for horseradish and it was very mild ! I didn’t complain as I was starving ! but if that’s the best you can do maybe just offer crisps and nuts My drink was perfect soda lime and bitters :) Breakfast was excellent arranged nice on plate and all at good temp ! The cold table was fit for purpose ! Coffee great The server was fun and a credit to you ! I loved the property BUT I won’t be rushing back to eat the roast beef stottie !
Séjour de 1 nuit en juin 2023

10/10 Excellent

TMJ

Séjour de 1 nuit en juin 2023
Réponse de The Keelman's Lodge le 11 juil. 2023
Thanks for your rating!

6/10 Satisfaisant

Christiane

Les points faibles : Personnel et service
Séjour de 1 nuit en juin 2023
Réponse de The Keelman's Lodge le 13 juin 2023
Thank you for your rating!

10/10 Excellent

Nick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable room situated a little way from the pub ensuring an undisturbed nights sleep.
Séjour de 1 nuit en juin 2023
Réponse de The Keelman's Lodge le 19 juin 2023
Thank you for your rating & review! We're so glad you enjoyed your stay with us.

8/10 Bien

Wendy

Séjour de 3 nuits en juin 2023
Réponse de The Keelman's Lodge le 6 juin 2023
Thank you for your rating! We hope you enjoyed your stay with us.

10/10 Excellent

GINA, LOS ANGELES

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent.
Réponse de The Keelman's Lodge le 2 juin 2023
Thank you for your rating & review! We're glad you enjoyed your stay.

8/10 Bien

Anne

Séjour de 1 nuit en mai 2023
Réponse de The Keelman's Lodge le 2 juin 2023
We're glad you enjoyed your stay. Thank you for your rating & review!

8/10 Bien

ELISE

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Lovely location and very convenient having the pub nearby. Excellent breakfast. Rooms are a decent size but I do think need some TLC, particularly the bathroom. The rooms are in a separate building a short walk away from the pub.
Réponse de The Keelman's Lodge le 22 mai 2023
Thank you for your review & rating!

10/10 Excellent

Tony

Les points forts : Personnel et service
Nice place, comfortable room and excellent service. Reasonably priced meals.*****
Séjour de 1 nuit en avril 2023
Réponse de The Keelman's Lodge le 27 avr. 2023
Thank you for your rating & review!

10/10 Excellent

Michael

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely brilliant place
Absolutely stunning place, great home cooked pub food and good solid selection of ales and drinks. Dinner was excellent and breakfast top notch. The service and care given by all staff was fantastic, even the kitchen porter helped out with check in. Room was clean, comfortable and spacious lodge 5 was lovely. I can't wait to come back to this place.
Séjour de 2 nuits en avril 2023
Réponse de The Keelman's Lodge le 24 avr. 2023
Thank you so much for your rating & review! I'll be sure to pass your lovely comments on to our front of house staff.

8/10 Bien

Paul

Séjour de 2 nuits en mars 2023
Réponse de The Keelman's Lodge le 28 mars 2023
Thank you for your rating!

10/10 Excellent

Eddie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de The Keelman's Lodge le 27 mars 2023
Thank you for your rating!

10/10 Excellent

Keith

Séjour de 1 nuit en mars 2023
Réponse de The Keelman's Lodge le 15 mars 2023
Thank you for your kind rating! We're glad you enjoyed your stay.

6/10 Satisfaisant

Michael

Séjour de 2 nuits en janvier 2023
Réponse de The Keelman's Lodge le 17 janv. 2023
Thank you for your rating!

10/10 Excellent

Henry

Séjour de 1 nuit en décembre 2022
Réponse de The Keelman's Lodge le 21 déc. 2022
Thank you for your kind rating! We're glad you enjoyed your stay.

4/10 Médiocre

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Very uncomfortable stay in room 10, the heating was luke warm at best. There is a light outside of room 10 which is uncomfortable to sleep with because its on all night. Limited lighting to your car, no info about meals at the pub. We were told the restaurant closed at 7.30pm. We had very little info about breakfast, just told it was available til 8.30am. Obviously very dissatisfied with the experience. There are much better places.
Séjour de 1 nuit en décembre 2022
Réponse de THE KEELMAN'S LODGE le 12 déc. 2022
Thank you for your review - sorry you didn't enjoy your stay. We will endeavour to rectify the couple of issues you had if you decide to stay with us in the future.

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spacious
Very nice location close to the Tyne. Spacious rooms and very clean. Only negative comment is that the double mattress was uncomfortable. You could fell every spring and hear all the springs creak each time you turned over.
Séjour de 4 nuits en novembre 2022
Réponse de The Keelman's Lodge le 1 déc. 2022
Thanks for letting us know, we'll look into this. Thank you for your kind rating & review!

10/10 Excellent

Aubrey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel
Great place
Séjour de 1 nuit en novembre 2022
Réponse de The Keelman's Lodge le 28 nov. 2022
Thank you so much for your rating!

6/10 Satisfaisant

Susan

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Keelman lodge stay - Nov 2022
We had a triple room in the original part of the hotel - the room was clean but clearly needed a “deep clean” and fixtures & fittings need updating. The bar was welcoming and the beers good! Staff very friendly, helpful and welcoming. The only meal we had was breakfast - there was a good variety of cereals, yogurts, croissants, juices etc however hot breakfasts were a little disappointing. Having had a great stay in the newer part of the hotel previously (before Covid) this stay was slightly underwhelming.
Séjour de 3 nuits en novembre 2022
Réponse de The Keelman's Lodge le 25 nov. 2022
We'll look into this. Thank you for your rating & review!

4/10 Médiocre

Christine

Séjour de 1 nuit en octobre 2022
Réponse de The Keelman's Lodge le 2 nov. 2022
Thank you for your rating.

10/10 Excellent

PHILIP

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Another welcoming visit, great location and convenient for walks & cycle rides & visiting Hadrians Wall sites.
Séjour de 2 nuits en octobre 2022
Réponse de THE KEELMAN'S LODGE le 28 oct. 2022
Thank you for your ratingRegardsThe Keelman's Lodge

8/10 Bien

Roy

Séjour de 1 nuit en septembre 2022
Réponse de The Keelman's Lodge le 13 sept. 2022
Thank you for your rating! We're glad you enjoyed your stay.

10/10 Excellent

David

Séjour de 1 nuit en août 2022
Réponse de The Keelman's Lodge le 1 sept. 2022
Thank you for your rating! We're glad you enjoyed your stay with us.

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another great night at the Keelman!
My second visit to The Keelman and Big Lamp Brewery. Will be returning in October with my wife. Excellent location adjacent to country park and Hadrian's Wall path. Enjoyed a bike ride along the north bank of the Tyne as far as The Points Bridge. Comfortable place to stay with good food menu ;~ can totally recommend the'Keelman Stack'!!
Séjour de 1 nuit en août 2022
Réponse de The Keelman's Lodge le 22 août 2022
We're so glad you enjoyed your stay with us. Thank you for your kind review! We look forward to welcoming you back in October.

10/10 Excellent

COLIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keelman is an ideal facility
Really comfortable and friendly visit. Staff are excellent. Room s are comfortable. Great value for money. Location is ideal for exploring Newcastle area.
Séjour de 2 nuits en août 2022
Réponse de The Keelman's Lodge le 19 août 2022
Thank you so much for your kind review! We're so glad you enjoyed your stay with us.

8/10 Bien

James

Séjour de 1 nuit en août 2022
Réponse de The Keelman's Lodge le 15 août 2022
Thank you for your rating!

10/10 Excellent

Peter C, Rancho Palos Verdes

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location, friendly and helpful staff, great food and drinks, great atmosphere inside the pub and also outside on the patio. Wifi did not work in the guest room.
Séjour de 1 nuit en août 2022
Réponse de THE KEELMAN'S LODGE le 9 août 2022
THANK YOU FOR YOUR REVIEW

8/10 Bien

Richard

Séjour de 1 nuit en août 2022
Réponse de THE KEELMAN'S LODGE le 8 août 2022
THANK YOU FOR YOUR RATING

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just one word fantastic
Séjour de 1 nuit en juillet 2022
Réponse de The Keelman's Lodge le 29 juil. 2022
Thank you for your kind review. We're so glad you enjoyed your stay with us!

8/10 Bien

MARK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de The Keelman's Lodge le 22 juil. 2022
Thanks for your rating!

6/10 Satisfaisant

andrew william

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The windows in need of cleaning otherwise the room was well appointed and clean and fresh
Séjour de 1 nuit en juillet 2022
Réponse de The Keelman's Lodge le 20 juil. 2022
Thank you for your review! I'll pass this on to our lodge manager. Best wishes