Hôtels près du Demeure historique Medieval Merchant's House à Southampton

« Lors de notre arrivée, on a eu l’impression d’être des clients de deuxième ordre lorsque la préposée à la réception s’est aperçu que nous avions réservé avec Expédia. Elle nous a fait attendre dans le lobby, c’est nous qui avons dû aller s’informer si notre chambre était prête après 15h00. La préposée avait vraiment une attitude désintéressée à notre égard. Il y a des toiles d’araignées au plafond et de la poussières sur les étagères. »

« Bien »

« Nous avons passé une nuit avant notre croisière. »

« No lifts. »

« ce n'est pas un hotel mais une maison familiale . la salle de bain et wc sont communs et ceci n'est pas indiqué. le quartier est triste . »

« Room was clean. Owner and staff were pleasant. It wasn't clear when i was booking the room, though that there was a shared bathroom. »

« It gives the 3 C's....Clean, Comfortable & Cozy. »

« Monica was super helpful and communicative :) thank you for the nice studio »

« Walkable to the train station and cruise terminals. But the property was pootly maintained. Our room locked but the common front door doesn't lock and is not secure. There was peeling paint in our room, no control of room heat, no towels, no cups, no control over shower water temperature and no remote for the very small TV. »

« Can't give a review as we the taxi driver his sat nav and I could not even find the place, finally got to an address but it was a flat, no reply when we knocked. tried to contact you and place but could not send email for some odd reason. Tried again and again no success. I then had to find another place to stay, thankfully the taxi driver was very helpful, feeling bad for me. Really would think twice about trusting you in future, not a good experience. ...

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Très bon hôtel excellent rapport qualité prix. Chambre spacieuse, personnel agréable. Très bien placé »

« Great apartment, super friendly host! »

« Bonne situation. Accueil très sympathique de la propriétaire aux petits soins pour ses clients :-) Très bon petit déjeuner anglais. Dommage que la connexion wifi n'était pas top après un moment. »

« There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...

« Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here. »

« Do not stay. No staff in property. Got passcode for a room that's different from my booking. Property was dirty and the room had someone else living there. I met people that rent one of the room for months (which was the room I was booked for), and told me the other room (that I got passcode for) also has a person living there for months. I had to find a different place to sleep urgently, and I'm trying to get refund. »