Lovely views over the city but that is where it starts and ends in terms of any wow factor. The hotel is tired and dreary and in need of a huge refurb, we were given room 1111 which was tired and worn, stained carpets, chunks out of the furniture, marked and chipped desk, really not what you expect for the Hilton in Manchester City centre. My partner went down to reception and asked for a room change, the receptionist was helpful and happy to move us, explaining the hotel hasn’t had a refurbishment in over 15 years. The price of £151 a night doesn’t really reflect that. We have stayed in hotels across the country for much less with nicer rooms and facilities in city centres. Our new room on the 16th floor was a slight upgrade but executive suite is a stretch, the same old tired furniture and stained carpets, and wires hanging out of the fridge. A nicer view and bigger bed but not much else going for it. We got ready nevertheless determined to enjoy the break, we decided to visit Cloud 23, the host seemed very particular about not seating people near the window despite there being plenty of space, stating he was closing off the area (this didn’t happen) we got a really nice waiter who let us move when another couple left and we got to enjoy the views with a lovely drink, service was a little slow, we would have spent more if we got the chance. In the morning we opted not to use the pool facilities and instead checked out to go for breakfast in the city.
