Quinta Jardins do Lago

Accueil charmant, professionnel, attentif, en français. De bons conseils, toujours disponible, discret mais s'exprimant à la demande

Un très joli hôtel dans un style chic et british et au beau milieu d'un jardin botanique très bien entretenu. Un très bon point de départ pour visiter l'ile.

hotel excentre voiture indispensabe difficile de dormir la fenetre ouverte car les chiens aboyent toute la nuit et meme la fenetre fermee le bruit est permanent service du personnel tres moyen pas beacoup d efforts pour faire parvenir les message la piscine ferme a 18h trop tot le soleil est encore la chambres spacieuses en general ensoleillees sauf la notre jamais de soleil et pourtant une chambre superieure en bref bel hotel mais beaucoup d efforts a faire pour faire partie des 5 etoiles

Trés bel établissement, seules de petites nuisances sonores existent entre les salles de bains supérieures et contigues et depuis le couloir.

La chambre était spacieuse et de bon confort. De notre balcon nous avions une belle vue sur le jardin, avec la mer et la montagne pour toile de fond. Petit déjeuner buffet, très correct que l'on peut prendre dans une grande salle ou en terrasse. Le restaurant est de bonne qualité. Bel hôtel de charme, accueillant, bien décoré et bien fleuri. Le personnel de la réception est très serviable, toujours près à conseiller ou aider. Très bon séjour à Funchal !

We had a lovely 13 night stay here for our honeymoon. The room was always perfectly clean, the staff were great. The option to have breakfast in the gardens was unbeatable. The days spent walking in the mountains were easier knowing we always had the jacuzzi, steam room and sauna to come back to. But we had some problems. The internet didn't work properly. WE NEEDED IT FOR WORK. We took a Samsung Galaxy 4 phone, a nexus 4 phone. A Google Nexus 7 tablet and a brand new Pro Windows 8 laptop. NONE of them were able to access the internet consistently. Laptop got zero data the entire time. Some nights we could connect with phones but other nights it was just impossible. I repeatedly reported the failures but all they did was to try "resetting the internet". I never got a connection in the lobby area and I could see others frustrated with this as well. The internet infrastructure is either incapable of doing the job, or is not properly configured. Either way they need to get a professional to come in and fix it. There were a few other things that I found a bit poor for an expensive 5 star hotel, The TV reception was terrible. The milk for the breakfast cereal was lukewarm, the glasses for the fruit juices were like thimbles. About 100ml. There was only cornflakes and a kind of chocolate cereal, no muesli etc. The pool was freezing, its supposed to be heated but I don't believe it is. The jacuzzi isn't very warm either. cooler than the shower. Shower in room was weak.

maderia is a lovely island great weather and lovely people . I would recommed to anyone .

Superbly run hotel in beautiful setting of tropical garden. Staff very friendly and supportive, room clean and spacious; very good breakfast buffet and excellent restaurant if you like to dine in. Peaceful and calm atmosphere makes it a very relaxing and enjoyable place to stay.

The Quinta Jardins do Lago was just what we expected and more.We stayed for five nights and the air conditioned room was extremely comfortable with a balcony looking out both over the gardens and the new town up to Monte.The mile or so walk to the centre of Funchal is fairly steep so not for everyone but we found it good exercise.For those not up to the walk the Taxi fare is about six euro each way.The staff were very attentive and even delivered a cake and Champagne to our room on my wife's birthday and treated us to free drinks in the bar, so full marks to them for making the day special. I would fully recommend this hotel to anyone.