Les notes se basent sur un nombre total de 43 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,9 sur 5
Recommandé par 98 % des clients
5,0 Propreté de la chambre
4,9 Services et personnel
4,8 Confort de la chambre
4,9 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Bristol UK

Fabulous relaxed beautiful hotel

Publié le 9 sept. 2014
Perfect hotel! Huge beautiful rooms with lovely views. Outstanding pool area and bistro - massive pool, great food, could sit there all day. Staff were friendly and attentive, breakfast good. Felt totally at ease and relaxed. Quiet residential neighbourhood, but taxi to town only €6. I expected lovely gardens but was blown away.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de London

Classy

Publié le 18 juil. 2014
Les + : Everything except some loud music - which entertained about 8 people in the bar and annoyed about 20 in their rooms probably.
Les - : See above, some quiet cabaret music would be fine not raucous amplified pop.
Situation : Nothing much nearby, there are excellent botanical gardens a short drive away and the town is only a 20 minute walk down a very steep hill.
This hotel is close to as good as it gets. Very tasteful in every way, fabulous gardens, huge pool, every service imaginable. However it's about a mile and a half up a seriously steep hill from the town of Funchal, there is a shuttle bus but you have to book it and be there on time etc. A taxi costs 6 or 7 euros, or you take a deep breathe and start climbing! They also foolishly have loud music on two nights a week, so if you don't want that in the background of your room try to get a room as far from the bar as possible. The food is top class, every meal we had was superb and the staff have first class degrees in friendliness.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Lived up to expectations

Publié le 14 mai 2014
Deserves its top rating spot & fabulous weather helped.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

perfection

Publié le 24 févr. 2014
Les - : nothing
Situation : The best advice is to walk each morning from the hotel to the town and then come back by taxi and to do the same in the evening-you will feel very fit
We chose this hotel because it was rated so highly on Trip Advisor and we now know why-it was truly an oasis of perfection and could not be faulted in any aspect
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 12 déc. 2013
4 sur 5
Recommandé
pour Couples
par Jason de UK

Really classy and beautiful hotel.

Publié le 28 nov. 2013
Les + : Great staff, Beautiful relaxing gardens, Columbo the tortoise! The Jacuzzi, Sauna and steam room. Lots of space and nice views. Nice decor everywhere.
Les - : Jacuzzi not very warm. Pool was cold. More breakfast cereals. Chill the milk. Digital TV picture. FIX THE INTERNET.
Situation : Supermarket nearby, 20 min walk to town. Some steep downhill. Crazy drivers and no pavement in places. Taxis are cheap, friendly.
We had a lovely 13 night stay here for our honeymoon. The room was always perfectly clean, the staff were great. The option to have breakfast in the gardens was unbeatable. The days spent walking in the mountains were easier knowing we always had the jacuzzi, steam room and sauna to come back to. But we had some problems. The internet didn't work properly. WE NEEDED IT FOR WORK. We took a Samsung Galaxy 4 phone, a nexus 4 phone. A Google Nexus 7 tablet and a brand new Pro Windows 8 laptop. NONE of them were able to access the internet consistently. Laptop got zero data the entire time. Some nights we could connect with phones but other nights it was just impossible. I repeatedly reported the failures but all they did was to try "resetting the internet". I never got a connection in the lobby area and I could see others frustrated with this as well. The internet infrastructure is either incapable of doing the job, or is not properly configured. Either way they need to get a professional to come in and fix it. There were a few other things that I found a bit poor for an expensive 5 star hotel, The TV reception was terrible. The milk for the breakfast cereal was lukewarm, the glasses for the fruit juices were like thimbles. About 100ml. There was only cornflakes and a kind of chocolate cereal, no muesli etc. The pool was freezing, its supposed to be heated but I don't believe it is. The jacuzzi isn't very warm either. cooler than the shower. Shower in room was weak.
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 16 nov. 2013
5 sur 5
Recommandé
pour Tout le monde
par vicki de buckinghamshire

This hotel is a little bit of paradise .

Publié le 31 oct. 2013
maderia is a lovely island great weather and lovely people . I would recommed to anyone .
5 sur 5
Recommandé
pour Couples
par Gabi de Reading, UK

second garden of Eden

Publié le 28 juil. 2013
Les + : elegance and style combined with excellent quality in every aspect
Les - : noisy air conditioning during one night only
Situation : about 20 minutes walking distance to the center of Funchal
Superbly run hotel in beautiful setting of tropical garden. Staff very friendly and supportive, room clean and spacious; very good breakfast buffet and excellent restaurant if you like to dine in. Peaceful and calm atmosphere makes it a very relaxing and enjoyable place to stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great Hotel

Publié le 22 juil. 2013
The Quinta Jardins do Lago was just what we expected and more.We stayed for five nights and the air conditioned room was extremely comfortable with a balcony looking out both over the gardens and the new town up to Monte.The mile or so walk to the centre of Funchal is fairly steep so not for everyone but we found it good exercise.For those not up to the walk the Taxi fare is about six euro each way.The staff were very attentive and even delivered a cake and Champagne to our room on my wife's birthday and treated us to free drinks in the bar, so full marks to them for making the day special. I would fully recommend this hotel to anyone.