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Avis sur Rock House Hotel

3.5 out of 5
Rock House Hotel
Manor Green, Lynmouth, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 234." "
Note des voyageurs de 8 (Bien), d’après 94 avis sur 234." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 234." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 234." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 234." "

8,8/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Stephen

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room was well equipped and very clean. The Hotel was not fully open for the season and Breakfast was provided by the ‘Rising Sun’ ( sister inn). Which we were unaware of prior to arrival.
Séjour de 1 nuit en mai 2024

8/10 Bien

Patsy

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The dining area was fabulous and the location stunning however the single room was cramped and the bed uncomfortable, decor in the room needs urgent updating .
Séjour de 3 nuits en avril 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and great views from the room. Friendly and helpful staff. Overall a very pleasant stay.
Séjour de 2 nuits en mars 2024

10/10 Excellent

J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with great views
Great hotel for exploring the coast. Room overlooked the river and the sea. The river is noisy from the water tumbling over the rocks which added to the charm and actually helped us sleep well! Breakfast and dinner are I the pub opposite over a footbridge. Would definitely stay again.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Paul, Street

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Janet

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Sandra

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Richard

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Debbie

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing
Very tired, dated room. ALL furniture and decor had scratches and peeling paint. Having to go to another hotel to check in/out and have breakfast was not ideal. Will not be returning.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Lynn

Voyage en couple
Les points forts : Propreté
Lovely bedroom and shower room,recently refurbished. We were checked in by a nice chap, told us breakfast times and showed us the breakfast room. Had a table booked for an evening meal, we were greeted by a very unhappy waitress. “You booked ? “ we agreed that we had, “that’s your table then” pointing across the room. Her customer service skills were nonexistent, not even a smile! She certainly needs some training. Breakfast on the first morning as okay, nothing special on the buffet table. We were not offered any conserves for our toast, but not a deal breaker. Breakfast second morning, arrived at the breakfast room to the door looked and reception in darkness, no one in the kitchen, it was like the Marie Celeste! Just before 9 o’clock we discovered from the maintenance man that breakfast was served over the road at the sister hotel! We had not been informed on check in or at breakfast the first morning. It would have been helpful if a notice had been placed on the breakfast room door even. We went without breakfast.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Russell

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Tamara

Séjour de 1 nuit en octobre 2023

8/10 Bien

Michael

Les points forts : Personnel et service et confort de la chambre
Delightful spot by the sea and river. Very run down but comfortable and with very friendly staff. Evening meal and breakfast nice. Fabulous location.
Séjour de 1 nuit en octobre 2023

8/10 Bien

PAUL

Les points forts : Propreté et personnel et service
Nice hotel but rooms are quite tired.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Martina

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Jacqueline

Séjour de 3 nuits en septembre 2023

8/10 Bien

Kim

Voyage en couple
Les points forts : Propreté et personnel et service
Nice situation in lynmouth , room and en-suite very nice and great breakfast !
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tracy

Voyage en couple
an absolutely beautiful spot nestled between sea and river, great view from room (riverside) Didn’t have evening meal but breakfast was fabulous and so was the lovely friendly lady that served us - would recommend and re-visit ❤️
Séjour de 1 nuit en septembre 2023

8/10 Bien

Claire

Séjour de 5 nuits en septembre 2023

8/10 Bien

Nick

Séjour de 2 nuits en septembre 2023

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Pauline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023

8/10 Bien

Tim

Séjour de 1 nuit en septembre 2023

8/10 Bien

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Jacqueline

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Martin

Séjour de 1 nuit en août 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just stayed the one night, restaurant not open Mondays, big comfy bed, great modern bathroom, lovely breakfast, tight car park, would return, thanks
Séjour de 1 nuit en août 2023

10/10 Excellent

Stuart

Séjour de 3 nuits en août 2023

10/10 Excellent

TIMOTHY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.......
Séjour de 1 nuit en août 2023

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent place to stay, the location is beautiful, the staff are so welcoming and friendly , nothing is too much trouble. The room was absolutely gorgeous, clean and tidy - I really can not find anything negative to say about the Rock House. I will definitely be going back and would recommend a stay here.
Séjour de 1 nuit en août 2023

8/10 Bien

Hazel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Great food and service, beds not so great.
The food was excellent. Some of the best we've ever had. The staff are really nice too. The room was pleasant and quite spacious and although it was clean i did notice some food crumbs on the floor and we had not eaten in the room. My only criticism is the bed. You could feel the mattress springs. I would recommend that the owners invest in some mattress toppers to improve comfort.
Séjour de 1 nuit en août 2023

8/10 Bien

Hazel

Séjour de 1 nuit en août 2023

8/10 Bien

Davinia

Les points forts : Personnel et service et confort de la chambre
We found the staff very nice especially the guy that served our breakfast and barmaid. Reception tried to help with tv but not a lot of choice of channels to watch probably because of awful weather and where the hotel was situated. Bed was really huge and comfy but decor needed up dating. Carpet in room and reception area really grubby. Sink and loo in our room was fine but shower was filthy especially the lower grouting and shower door. Glad we were only staying 1 night as wouldn't want to use it. The meal we ate in the evening was fine although it wasn't until l had eaten mine and looked at menu l realised l hadn't had the gluten free fish and chips the menu looked as though it was but a small box in corner said on request. Cooked breakfast was lovely although no gluten free cereal option also no oatmilk or decaf tea.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Gill

Les points forts : Propreté et personnel et service
A lovely hotel for a short stay
The Hotel is not an easy choice for older people. The is no lift, and the stairs are steep and uneven - handrails at the turn of the stairs would be an improvement. There were no towel rails in the bathroom, which meant the towels had to be put on the floor. But we had a lovely stay and the Hotel has a unique position and a super garden.
Séjour de 3 nuits en juillet 2023

8/10 Bien

Barrie

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for a relaxing weekend by the sea. I booked the wrong day and so turned up early. Luckily they found me a room. Had a nice time...simple as a that
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 27 juil. 2023
Dear Simon,Thank you very much for your review.Kind regards,

10/10 Excellent

Janet

Séjour de 1 nuit en juillet 2023
Réponse de Reception le 27 juil. 2023
Dear Janet,Thank you very much for your review.Kind regards,

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful room and view. In the centre of Lynmouth - 20 second walk across bridge to pubs etc. Very friendly staff. Lovely breakfast
Séjour de 1 nuit en juillet 2023
Réponse de Reception Rock House le 8 juil. 2023
Thank you for your review, your feedback is invaluable in order for us to keep growing. We are so glad you enjoyed your stay, we hope to see you again in the future

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is nice and near the beach and also pubs and shops so is really convenient. Staff are so helpful and happy, they just naturally put you in a good mood. A real homely feel and although I didn’t take my dog it was nice to see they were very welcome guests.
Séjour de 5 nuits en juin 2023
Réponse de Reception le 30 juin 2023
Thank you ever so much for your kind review, we are so glad we were able to play a big part in your pleasant stay. We hope to welcome you again in the future.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel with Great Staff
Lovely hotel in a lovely part of the world. Staff were very friendly and would highly recommend
Séjour de 1 nuit en juin 2023
Réponse de Reception le 27 juil. 2023
Dear Ryan,Thank you very much for your lovely review.Kind regards,

8/10 Bien

Sam

Séjour de 1 nuit en juin 2023

10/10 Excellent

Jennifer

Séjour de 1 nuit en juin 2023
Réponse de Reception le 27 juil. 2023
Dear Jennifer,Thank you very much for your review.Kind regards,

10/10 Excellent

Debbie, Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay and staff were excellent and breakfast was delicious
Séjour de 2 nuits en mai 2023
Réponse de Kim - Reception le 26 mai 2023
Thank you for your kind review, we really value our guest's feedback. We are delighted to hear that you enjoyed your stay with us at the Rock House, we hope to welcome you again in the future.

8/10 Bien

Maike

Séjour de 1 nuit en mai 2023

8/10 Bien

michelle

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely hotel , great location , friendly staff
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Lorraine

Séjour de 1 nuit en octobre 2022

8/10 Bien

Wendy

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Katrina

Séjour de 1 nuit en septembre 2022