Avis sur Hyatt Place London Heathrow Airport
Hyatt Place London Heathrow Airport
The Grove, Bath Road, West Drayton, England
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Jean-Francois,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Benoit
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benoit
Séjour de 1 nuit en avril 2024
Réponse de Rebecca Maher Front Office Manager le 30 avr. 2024
Dear Benoit,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that we are such a convenient option for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Patrick
11 avr. 2024
Patrick
Séjour de 1 nuit en mars 2024
Réponse de Rebecca Maher Front Office Manager le 6 mai 2024
Dear Patrick,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Vincent
Voyage d’affaires
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vincent
Séjour de 1 nuit en février 2024
Réponse de Rebecca Maher Front Office Manager le 9 févr. 2024
Dear Vincent,Thank you for your review of your recent stay with us and for scoring us 8 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
manon, LAVAL
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
manon
Séjour de 1 nuit en octobre 2023
Réponse de Rebecca Front Office Manager le 11 oct. 2023
Dear Manon,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Benoit
26 sept. 2023
Benoit
Séjour de 1 nuit en septembre 2023
Réponse de Rebecca Front Office Manager le 16 oct. 2023
Dear Benoit,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
pierrette
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
pierrette
Séjour de 1 nuit en août 2023
Réponse de Rebecca Front Office Manager le 23 août 2023
Dear pierrette,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
pierrette
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
pierrette
Séjour de 1 nuit en août 2023
Réponse de Rebecca Front Office Manager le 23 août 2023
Dear pierrette,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Theodore
4 août 2023
Theodore
Séjour de 1 nuit en août 2023
Réponse de Rebecca Front Office Manager le 7 août 2023
Dear Theodore,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Gerard, Longueuil
7 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gerard
Séjour de 1 nuit en juin 2023
Réponse de Rebecca Front Office Manager le 9 juin 2023
Dear Gerard,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Chakiba
25 mars 2023
Chakiba
Séjour de 1 nuit en mars 2023
Réponse de Rebecca Front Office Manager le 27 mars 2023
Dear Chakiba,Thank you for your review of your recent stay with us.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back again in the future.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Harold
Voyage en famille
18 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harold
Séjour de 1 nuit en mars 2023
Réponse de Rebecca Front Office Manager le 20 mars 2023
Dear Harold,Thank you for your review of your recent stay with us.It is great to hear that you enjoyed your stay and we greatly appreciate you taking the time to provide us with your feednack.We hope to be welcoming you back again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Harold
14 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harold
Séjour de 1 nuit en mars 2023
Réponse de Rebecca Front Office Manager le 14 mars 2023
Dear Harold,Thank you for your review of your recent stay with us.We greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
frederic
19 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect layover sleep
frederic
Séjour de 1 nuit en décembre 2022
Réponse de Rebecca Front Office Manager le 20 déc. 2022
Dear Frederic,Thank you for your review of your recent stay with us. We were delighted upon reading your review that you had a perfect stay with us from your interactions with our amazing team members to the comfortable bed.We hope you will be back to stay with us again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Alain
23 oct. 2022
Les points forts : Personnel et service
Alain
Séjour de 2 nuits en octobre 2022
Réponse de Rebecca Front Office Manager le 25 oct. 2022
Dear Alain,Thank you for your review of your stay with us.We do hope you will be back to stay with us again.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Loredana
23 oct. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Loredana
Séjour de 1 nuit en octobre 2022
Réponse de Rebecca Front Office Manager le 25 oct. 2022
Dear Loredana,Thank you for your review of your recent stay.We are glad you enjoyed your time with us.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Françoise
Voyage en famille
21 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Françoise
Séjour de 1 nuit en octobre 2022
10/10 Excellent
david
15 nov. 2021
Les points forts : Propreté et personnel et service
david
Séjour de 1 nuit en novembre 2021
6/10 Satisfaisant
Abdoulaye
10 nov. 2021
Abdoulaye
Séjour de 3 nuits en novembre 2021
6/10 Satisfaisant
Eddy
Voyage d’affaires
19 sept. 2021
Les points forts : Propreté et confort de la chambre
Correct
Eddy
Séjour de 1 nuit en septembre 2021
8/10 Bien
Katherine
Voyage en couple
29 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en mai 2024
10/10 Excellent
Becky
29 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Becky
Séjour de 1 nuit en mai 2024
10/10 Excellent
Zoran
29 mai 2024
Les points forts : Équipements
Zoran
Séjour de 1 nuit en mai 2024
10/10 Excellent
mary
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mary
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Russell
Voyage en couple
28 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Russell
Séjour de 1 nuit en mai 2024
10/10 Excellent
Andre-Michel
Voyage d’affaires
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andre-Michel
Séjour de 1 nuit en mai 2024
10/10 Excellent
Patricia, Port Coquitlam
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en mai 2024
8/10 Bien
Cushla
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cushla
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Cushla,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Gowkarran
Voyage en couple
27 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gowkarran
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Gowkarran,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Michael
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Michael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Terry
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terry
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Terry,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Catherine
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Catherine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Tammy
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 11 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Tammy,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a great experience and that our team were quickly on hand to assist you and your mother. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
POH KIANG
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
POH KIANG
Séjour de 2 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Poh Kiang,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Timothy
Voyage en famille
25 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Timothy
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Timothy,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are very sorry to hear that our team we not able to look after you at the high service we strive to deliver. We do hope to be welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Susan
25 mai 2024
Susan
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Gabriel, Tucker
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gabriel
Séjour de 4 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Gabriel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Chris
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 2 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 24 mai 2024
Dear Chris,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
6/10 Satisfaisant
Thomas
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 24 mai 2024
Dear Thomas,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Allan
Voyage en famille, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allan
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Allan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place and you were able to relax before your flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Betty
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Betty
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Betty,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be perfect for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Susan
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Kai
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kai
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Kai,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Emmett
Voyage d’affaires
22 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emmett
Séjour de 2 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 28 mai 2024
Dear Emmett,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We do apologise the phone was not fixed during your stay and this feedback will be passed on to the relevant department to follow up. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Yehuda, Skokie
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yehuda
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 23 mai 2024
Dear Yehuda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Rafael, Miami
Voyage en couple
21 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Rafael
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 21 mai 2024
Dear Rafael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is always the best feedback we can possibly receive when one of our guests gives a personal shout out to our amazing team. We will be sure Lucia is recognized for her amazing service. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Anthony
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 21 mai 2024
Dear Anthony,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our hotel to be so conveniently located for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Andre-Michel
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andre-Michel
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 21 mai 2024
Dear Andre-Michel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that your experience here at Hyatt Place was so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Marcia
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcia
Séjour de 2 nuits en mai 2024
Réponse de Rebecca Maher Front Office Manager le 21 mai 2024
Dear Marcia,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Bien
Brenda
Voyage d’affaires
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brenda
Séjour de 1 nuit en mai 2024
Réponse de Rebecca Maher Front Office Manager le 21 mai 2024
Dear Brenda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport