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Avis sur Goodwood Hotel

2.5 out of 5
Goodwood Hotel
38-40 Tavistock Place, London, England

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 140." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 140." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 140." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 140." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 140." "

5,2/10

Propreté

5,8/10

Personnel et service

4,0/10

Équipements

4,6/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Susan Jan, Colomiers

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pas aggréable
Le prix de la chambre est trop élevé par rapport à sa qualité. Les toilettes et la salle de bain sont collectives, il faudrait qu'elles soient au moins plus pratiques et plus propres.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Confort de la chambre
Moyen
Qualité/prix à revoir ; chambre minuscule avec un matelas très peu confortable, une « salle de bain » idem, quelques saletés à certains endroits. Aucun ascenseur à disposition, escalier très étroit. Seule la localisation est idéale.
Séjour de 2 nuits en juin 2023
Réponse de Goodwood Hotel le 29 juin 2023
Thank you so much for your feedback!

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Pour une nuit ça fait l'affaire... Mais ancien, petite chambre, sanitaire et douche à revoir... Puis les déchets dans l'entrée ne donne pas envie. Je n'y retournerais pas.
Séjour de 1 nuit en octobre 2021

8/10 Bien

Evan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Rob

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was rubbish floors uneven and moving, shared bathrooms, far to many stairs, not disabled friendly,not as described when booked nor photographed correctly.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jo

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area around it was a beautiful place with lots of nice independent cafes, yet when in the room, there was a hole in the floor by the bathroom covered by carpet; the light didn’t turn on in the morning; we had to pay a £10 deposit in cash for the key, which we were unaware of; the bed was very uncomfortable and the bathroom… there was orange on the bottom of shower curtain, the toilet was practically in the shower and the shower head looked like it had never been cleaned.
Séjour de 1 nuit en mai 2024

8/10 Bien

Malcolm

It’s London centre so don’t expect too much but certainly had some idiosyncratic things about it. They gave you two keys one was supposed to open the front door at night but during the day another door was closed but you didn’t have the key for that one so had to buzz in. shared bathroom and showers up and down stairs. but i wasn’t in london for the accommodation !
Séjour de 4 nuits en avril 2024

2/10 Horrible

Jason

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

charles

Les points faibles : Personnel et service
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Alicia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
No hubo servicio de limpieza en los días que estuve, así como dejaba la habitación regresaba y estaba igual
Séjour de 4 nuits en avril 2024

4/10 Médiocre

Stephanie

Voyage en couple
Les points faibles : Équipements
Firstly the room was very clean. The bathroom was as clean as it can be for its age. The room was small but not a problem and not a lot of noise from outside. There is a thin blanket on the bed which didn’t feel very hygienic though the sheets were very clean. The bed itself was terrible. The mattress was very well used and had zero support. We rolled into each other. The pillows were also old and very flat. Luckily we had a very early start as we didn’t sleep! There was nowhere to leave the key so had to leave on reception shelf. Do not recommend
Séjour de 1 nuit en avril 2024

8/10 Bien

Vaikkun

Les points forts : Propreté et équipements
Well equipped room, and quiet.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a lovely weekend at the goodwood hotel. Id definitely go back. Thank you to the night team lovely chap very sweet person
Séjour de 2 nuits en avril 2024

8/10 Bien

Eliza

Voyage en famille, Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
The bathroom was questionable and beds uncomfortable
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Natalie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The shower curtain was old and disgusting. It had mold and was discolored. We asked for new towels on our third day there but host said we would be getting new ones the next day when they cleaned out room. We were there for 5 days, and our room was never cleaned the entire time. The main thing was the shower curtain and the towels. I didnt care about our room being tidied, but we just wanted fresh towels and he said we couldnt get any. There is an extra toilet and shower, which was helpful to our family.
Séjour de 5 nuits en mars 2024

4/10 Médiocre

Marlien

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Jess

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, very near tubes and trains. Clean bathroom nice room. Would stay again 👍
Séjour de 1 nuit en mars 2024

8/10 Bien

lahiru

Very convenient place to visit other places. Very good!
Séjour de 3 nuits en mars 2024

4/10 Médiocre

Annabel

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No duvet just a blanket and sheet, you can feel the springs through the mattress and a very small bathroom. You also have to pay £10 for your keys that does not get refunded. Good location but wouldn’t go back
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Alison

Voyage en groupe
Les points forts : Confort de la chambre
Séjour de 4 nuits en février 2024

2/10 Horrible

758

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked this on Expedia and when I arrived the pics which were on he website do not match the hotel .It is conveniently located for walking to St Pancreas and Euston station.The hotel itself should not be called a hotel ,It is dirty ,old and rundown the toilet and bath can’t fit anyone bigger than 4 stone..The sockets look like a fire waiting to happen..The rooms look like cockroaches live in every corner.Also a £10 fe is requested on checking in for the key,this was not mentioned.This place need to be shut done.The manager on duty was nice to let me in early because it was raining and there was no place to drop off suitcase.Even if you only need a place to rest ur head to get to the airport early there are better options near by which are roughly in the same price range this place is horrible .
Séjour de 1 nuit en février 2024

8/10 Bien

SP

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Simple and effective
The rooms are small. However, we were down for a night to watch theatre and is in great location (Russell Square tube) and we were barely there so it didn’t matter. The bathroom again is small but it is all we required. Only negative there was no mirror in the room to help get ready etc.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Linda

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No real reception, old and uncomfortable bed (& uneven). They don't come in and clean regularly. They don't have bathmats, hand towels etc.
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

2/10 Horrible

REBECCA

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful hotel, would not recommend.
Would not recommend this hotel at all. The outside of the hotel was dirty, the front door was surrounded by litter and old clothes! We arrived a little before iur check in time and asked if we could keave our two small backpacks at the hotel, we were rudely told there is no storage for bags and we should not have arrived before 2pm. The staff member who spoke to us was rude and aggressive. The hotel looks nothing like the pictires on the Hotels.com website, it is vey small, dark and cramped and in need of updating/painting.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Dear guest, thank you for your feedback. With all due respect you arrived at 9am which was before the stated check in time. We had advised we did not have any storage facilties on the premises. The pictures on hotels.com are an accurate description of the hotel advertised. The hotel is a budget value based hotel and is priced adequately. Many thanks

2/10 Horrible

Revathi

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
there are no attached washrooms (Ensuites). We had go to ground floor to use washrooms and also the washroom condition was not good.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Thank you for your feedback. We offer some basic rooms at a lower price point for affordability without bathrooms. London is very expensive so these rooms are good for those on a budget. We ensure our bathrooms are thoroughly cleaned. Thank you

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Thanks

8/10 Bien

Chris

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Thanks

2/10 Horrible

CRISTINA ARACELI

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Es un espacio pequeño,, sucio, se inunda la regadera. Había telarañas y excremento de ratón. Pedimos nos guardaran maletas 2 hrs. antes del check in y no quisieron, tuvimos esperar en la calle. Los impuestos te los cobran en efectivo sin recibo. En general muy mala experiencia.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 9 déc. 2023
Thank you for your feedback

10/10 Excellent

Glen

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Thank you!

2/10 Horrible

Amalie

Séjour de 4 nuits en novembre 2023
Réponse de Manager le 28 déc. 2023
Thanks

6/10 Satisfaisant

Lachlan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2023

2/10 Horrible

Chee Keong

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

8/10 Bien

Tina

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 28 déc. 2023
Thanks

8/10 Bien

CHOONG TSUN MELVIN

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
I didn’t see on the advertisement that the property has no storage space for luggage as I arrived early and needed storage space for luggage space whilst waiting for check in. Closest storage facility is opposite King Cross St Pancreas station £5 for a day. The person advised that no storage was stated on the advertisement. Overall great location and price.
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 28 déc. 2023
Thank you for the wonderful feedback

6/10 Satisfaisant

Riikka

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 28 déc. 2023
Thanks

4/10 Médiocre

Martyn

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is in desperate need of repair and decoration. Shared showers were filthy. Athough cheap, I would recommend finding an extra £30 and staying elsewhere.

6/10 Satisfaisant

Angelique

Voyage en famille
Les points forts : Personnel et service
The matras was very soft and the watercooker didn,t do it.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Ian

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 19 oct. 2023
Dear Ian, I’m sorry we did not meet your expectation. We are budget hotel and do offer value given our price range.

4/10 Médiocre

Hayley

Les points faibles : Personnel et service
Honestly the room was fine enough for what you are expecting, near the station in central London. Bathroom was passable but don’t expect a nice shower or dry bathroom. However the manager in charge during the day was enough to make us want to turn around and leave again. He was unfriendly when we were checking in and then plain rude when we asked about the key deposit. So do be aware there is a £10 key deposit which he said was refundable and assured us someone would be at reception when we left early in the morning to return it. Of course no one was. The saving grace was the night manager who was approachable and friendly both times we met him. We were very suspicious of the other man so confirmed with him whether someone would be at the reception early the next day to give our deposit back and he said “no sorry no one is here that early”. He then organised the return of our deposit and made sure everything else was okay which was great. The only redeeming quality of this place, but honestly, pick any of the other hotels along this street to avoid that rude manager, obviously does not enjoy his job and takes it out on his staff and guests.
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 19 oct. 2023
Thank you for your feedback. We I’ll discuss this with the staff member

4/10 Médiocre

Gianluca

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Whole property smelled like damp and mould, mould in the shower. Too expensive for what it was.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Lucky

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de KI le 12 oct. 2023
Thank you for your feedback

6/10 Satisfaisant

Merete

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 19 oct. 2023
Thank you for your feedback

8/10 Bien

David

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Hannah

Séjour de 1 nuit en septembre 2023
Réponse de Manager le 19 oct. 2023
We are sorry we did not meet your expectation. Thank you for your feedback

10/10 Excellent

Zihui

Voyage en famille
Les points forts : Personnel et service
Overall it is ok.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 19 oct. 2023
Thank you :)

6/10 Satisfaisant

Daniel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Good location and cheap. Have to share a bathroom and toilet, neither of which were clran or smelled how you would want. Room was very dark, small mirror, bed uncomfortable and there was a sink in the room which made the whole room smell of mould
Séjour de 1 nuit en août 2023

2/10 Horrible

Graham

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023

2/10 Horrible

TAMICIA, flatts

Voyage en famille
The man at the check in area was horribly rude! We showed up early - check in was at 2. He was very abrasive when we asked was there and early check in option. He said - didn’t you read the information online? Then we asked if we could at least leave our bags and check in at 2. He retorted - we don’t have storage this is not a 5 star hotel we are only two stars! When we did come back at 2 he charged us 10 pounds for our room key which he said was to be returned when we returned the key. When we went to check out in the morning no one was there to hand the key in to and this no refund. We would not return here under any circumstances.
Séjour de 1 nuit en août 2023
Réponse de Manager le 5 août 2023
Dear Tamica, I’m sorry to hear that our hotel did not meet your expectation. We will certainly take your feedback on board. Please feel free to call our hotel front desk to arrange the key security deposit. Kind regards, Manager