Thank you for taking the time to leave us a review. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property! Generator London

Thank you for your review! We look forward to welcoming you back again soon.Generator London

Hi Cameron,Thanks for the awesome review! We hope to see you again soon.-Generator London Team :)

Thank you so much for the positive review! We are glad that you enjoyed your stay with us :)-Generator London Team

Hey! Thank you for the effort and time to leave us a rate!

Thanks for taking time to leave us a review.

Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property! Generator London

Thank you so much for the positive review, Laurence! Glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. We try to prove day to day every time and we are excited to hear about your ideas!

Thanks for your feedback, Valerie. We look forward to welcoming you back again soon!

Hello Nathanael,thanks for leaving us a review.Lucas

Thank you Lea, we are glad you enjoyed your stay with us!

Hello,thanks for leaving us a review.Lucas

Hello,thanks for leaving us a review.Lucas

Glad to hear you enjoyed your stay :)

Hi Marc, thank you for leaving us such a tremendous review. We are absolutely thrilled that you had a lovely stay with us. We hope you enjoy even better stays with us in future. We would love to see you back soon. Thank youAqib

Hi Yoann, thank you for your time in leaving us such a tremendous review. We are thrilled you had such a great stay with us and we hope you enjoy even better stays with us in future. Thanks again. Take careAqib

Hi Dimic, thank you for your review. We apologise for the fact your stay fell short of your expectations and that a reason for this was that your room did not match the photos on line. However these photos are of select rooms and the rooms are subject to vary. We will bear this in mind going forward and take actions to avoid such misunderstandings in future. Thank you

Hi, thank you for your time in leaving such a fantastic review. We really appreciate the feedback and are delighted that you enjoyed everything about your stay. Especially our location, bar and cleanliness. We hope to see you again soon.

Hi Sylvie, thank you for your fantastic review, we are delighted that you enjoyed your stay with us so much, particularly our location. We hope to see you again soon.

Dear Guest, Thank you for taking the time to review your stay! It's really nice to see our hard work is noticed and appreciated. I have proudly shared your comments with the team. Yeh we can't have the option for a shared kitchen! We have places for over 880 people and with a shared kitchen it would be impossible to keep it clean! We are all about awesome experiences here at Generator and it looks like yours was sub-par....We hope you give us one more try in the future so we can give you some WOW factor next time. We hope to see you again soon.

Hi Julie, Thank you for your kind rating. We hope to see you at Generator soon. Kind regards, Generator Team

Hi Celine, Thank you for the kind review! We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! :) Kind regards, Generator Team

Hi Xavier, Thank you for taking the time to leave us a review, We will take your feedback onboard and continue to try our best to provide our guests with the best experience ever! Kind regards, Generator Team

Hello, We really appreciate your feedback. Thanks a lot for taking the time to share your review and feedback! See you soon! Generator London

Hi there, Thanks a lot for taking the time to share your review! I am sorry and extremely disappointed to hear about your experience with the staff. Our team are the first and last impression a guest may have of our property and it is important that they support our values. Our housekeeping team does work hard to make sure everything is looking it's best, I will however pass this on to them to make sure it will improve in the future. I will pass on your comments regarding breakfast to management, guest feedback is very useful as we use it to improve our services in the future. We hope you still enjoyed your time in London. If you stay with us again, we will make sure we leave a better impression on you. Kind regards, Generator Team

Hi there, thank you for taking the time to feedback on your stay with us.We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations.We are currently in the process of refurbishing our rooms and common areas, next time you're in the city we would love it if you came back and let us know what you think.Regards, Generator London Team

Hi Camilla, Cheers for the super nice review and feedback! So great to hear you liked our property! 🏢 We hope to see you soon! Kind regards, Generator Team

Hi there, Thanks a lot for taking the time to share your review and feedback! Really nice to see that you liked the Generator London atmosphere. We are proud of it, and we love seeing our guests enjoying it! We’ll make sure we take your comments on board and will try to make your experience even better next time. Kind regards, Generator Team

Hello there, Thank you for taking the time to leave us a review. 😀 It's really nice to see that you had such a great experience at our property! We’ll make sure we take your comments on board and will try to make your experience even better next time. We hope to see you soon! Kind regards, Generator Team

Hello, Looks like you gave us the thumbs up!.....we will take it!!! We are sending some #genlove your way matey! Generator London

Hi there, Thanks a lot for taking the time to share your review and feedback! Glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. We are currently in the process of refurbishing our rooms, common areas and toilets next time you're in the city we would love it if you came back and let us know what you think. Kind regards, Generator London

Hi Katell, Looks like you gave us the thumbs up!.....we will take it!!! We are sending some #genlove your way matey!

Hello there, Thanks a lot for taking the time to share your review and feedback! We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you soon! Kind regards, Generator Team

Hi there, Than you for taking your time in leaving us a review.We always try our best to provide the best experience. It looks like we have failed on this occasion. I wish you had come and see us at reception and we could had changed the room for you and family.We are currently in the process of refurbishing our rooms and common areas, next time you're in the city we would love it if you came back and let us know what you think. Regards, Generator London

Hello there, Thanks for taking the time to leave us a review! We hope to see you at Generator soon! Kind regards, Generator Team

Hi there, thank you for taking your time in leaving us a review. We're really glad to hear that you enjoyed your stay with us and we hope to see you soon in one of our locations! Kind regards, Generator Team

Hi there, Thank you for your positive rating! We wish you safe travels and hope to see you again! Regards, Generator Team

Hi, Cheers for your rating! It's great to know that you had a positive experience at our property and we hope to see you again very soon. Best Regards, Generator London

Dear, We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Generator London

Hi Mathilde, Thank you for your review. We will take your feedback onboard and continue to try our best to provide our guests with the best experience ever! We hope to see you again in the future. Regards, Generator London

Hi There, Thank you for taking your time in leaving us a review.If cleanliness is ever an issue, please don't hesitate to tell the staff as we will do our best to assist in situations like this.We hope to see you at Generator soon. Kind regards, Generator London Team

Hi there, Thanks for the lovely review! Seems like you really had a good time here with us and enjoyed our place! We wish you safe travels and can't wait to see you hanging back here next time! Regards, Generator Team

Hi Chamroeun Thanks for taking the time to review our property in London Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. If you would like to provide us with your room number, we could have a look and see if there is anything else we could do to make it better. Next time you visit any of our hostels, please do not hesitate to visit our reception team who would be more than happy to try and find a solution for you Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

Hi there, Thank you for sharing your comments with us. Glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. We wish you safe travels and hope to see you again! Regards, Generator Team