Avis sur Club Quarters Hotel, St. Paul's
Club Quarters Hotel, St. Paul's
24 Ludgate Hill, London, England
Avis
8,0
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
22 févr. 2024
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de JD le 26 févr. 2024
Thank you for your feedback.We are glad to see that you had an overall positive stay with us at our hotel in St Pauls London.We hope to welcome you back in the future.Best regards, FD
2/10 Horrible
Voyageur vérifié
18 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de JD le 19 janv. 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team
4/10 Médiocre
Ethan
Voyage d’affaires
30 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Ethan
Séjour de 3 nuits en décembre 2023
Réponse de JD le 4 janv. 2024
Thank you for your rating we are glad you had a good stay with us at our hotel.We hope to welcome you in the future!Best regards, FD
8/10 Bien
Bruno
28 août 2023
Bruno
Séjour de 3 nuits en août 2023
Réponse de JD le 1 sept. 2023
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team
10/10 Excellent
Yannick
22 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yannick
Séjour de 3 nuits en mai 2023
8/10 Bien
Jerome
Voyage d’affaires
23 avr. 2023
Les points forts : Propreté
Les points faibles : Confort de la chambre
Perfectly located, but..:
Jerome
Séjour de 2 nuits en avril 2023
Réponse de CQTeam le 28 avr. 2023
Thank you for your feedback. We are glad you had a pleasant stay with us.We are working on different fronts to improve the product and services we provide and are in the final design stages of our refurbishment which is due to start later this yearWe look forward to welcoming you back soonKind regardsThe CQ St Paul’s team
10/10 Excellent
didier
Voyage en groupe
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au top
didier
Séjour de 2 nuits en mars 2023
Réponse de CQTeam le 21 mars 2023
Thank you for sharing your score. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team
8/10 Bien
Voyageur vérifié
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2023
Réponse de CQTeam le 21 mars 2023
Thank you for sharing your score. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team
4/10 Médiocre
Olivier
Voyage en groupe
7 févr. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bof bof
Olivier
Séjour de 2 nuits en février 2023
Réponse de CQ Team le 15 févr. 2023
Thank you for taking the time to share your recent experience.Please accept our apologies for the inconvenience caused due to some shortfall in service.Our complimentary water bottles are located on each floor next to the elevator.We will focus on the issues highlighted in order to provide an improved experience to all our future guests.Kind regardsThe CQ St Paul’s team
8/10 Bien
JACQUES
Voyage en famille
28 nov. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
JACQUES
Séjour de 2 nuits en novembre 2022
6/10 Satisfaisant
claude
12 nov. 2022
Les points forts : Propreté et personnel et service
Bien mais doit mieux faire pour un 4 étoiles
claude
Séjour de 3 nuits en octobre 2022
8/10 Bien
ERWAN, LES SORINIERES
26 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ERWAN
Séjour de 3 nuits en juillet 2022
8/10 Bien
Adrien, Paris
18 juil. 2022
Adrien
Séjour de 3 nuits en juillet 2022
10/10 Excellent
Laurent
21 juin 2022
Laurent
Séjour de 1 nuit en juin 2022
8/10 Bien
fabrice
27 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres Bien
fabrice
Séjour de 2 nuits en mars 2022
8/10 Bien
Christophe
22 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christophe
Séjour de 1 nuit en novembre 2021
Réponse de Club Quarters Hotel St Paul's le 24 nov. 2021
Thanks for staying with us. We appreciate your feedback!
Your feedback will certainly assist us towards betterment.
We do hope that you will return soon.
With kind regards and best wishes,
Club Quarters Hotel St Paul's
8/10 Bien
Robert
Voyage en famille
28 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 3 nuits en octobre 2021
6/10 Satisfaisant
Elise
Voyage en famille
26 oct. 2021
Les points forts : Infrastructures et conditions de l’hébergement
Localisation parfaite, mais hôtel sans charme
Elise
Séjour de 3 nuits en octobre 2021
8/10 Bien
Voyageur vérifié
22 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour septembre 2021
Voyageur vérifié
Séjour de 3 nuits en septembre 2021
Réponse de MVCQ le 14 oct. 2021
Thank you for your feedback. We are glad you had a pleasant stay with us.
We look forward to welcoming you back soon
Kind regards
The CQ St Paul’s team
8/10 Bien
aurelien
Voyage d’affaires
12 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
aurelien
Séjour de 2 nuits en septembre 2021
Réponse de MVCQ le 14 oct. 2021
Thank you!
6/10 Satisfaisant
Angus
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Angus
Séjour de 3 nuits en mai 2024
10/10 Excellent
Nicole
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 3 nuits en mai 2024
Réponse de CQ St Paul le 24 mai 2024
Hi Nicole,Thank you for taking the time to review us. We are disappointed to hear about your experience. The first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you back.Best Regards,St Pauls
10/10 Excellent
Tracy
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en mai 2024
Réponse de Ray le 21 mai 2024
Hi Tracy,Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. The first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you backSt Pauls
10/10 Excellent
Karen
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 4 nuits en mai 2024
Réponse de Ray le 15 mai 2024
Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. The first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you back
10/10 Excellent
Scott
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en mai 2024
8/10 Bien
Nanci
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nanci
Séjour de 1 nuit en mai 2024
Réponse de Ray le 13 mai 2024
Hi Nanci,Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. I appreciate your comments and will share them with the team so we can address the points raisedThe first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you backRegardsSt . Pauls
10/10 Excellent
Mark
Voyage en groupe, Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2024
Réponse de Ray le 13 mai 2024
Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. The first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you backRegardsSt. Pauls
10/10 Excellent
Kasongo
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kasongo
Séjour de 1 nuit en avril 2024
Réponse de DC le 9 mai 2024
Thank you for taking the time to review us Kasongo. We are glad to know you were pleased with your overall stay. Your survey will be shared with our team to show your appreciation for their daily efforts to provide the service expected by all our guests. We look forward to welcoming you back at Club Quarters St Pauls
8/10 Bien
Gary
8 mai 2024
Les points forts : Propreté et personnel et service
Gary
Séjour de 4 nuits en avril 2024
Réponse de DC le 9 mai 2024
Hi Gary,Thank you for taking the time to review us. We are glad to know you were pleased with your overall stay despite the inconvenience with our ongoing lobby refurbishment.We look forward to welcoming you back at St Pauls on your next trip to London. kind Regards,CQ Team
10/10 Excellent
Robert
Voyage d’affaires
7 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 7 nuits en avril 2024
Réponse de DC le 7 mai 2024
Thank you for your feedback Robert! It is lovely to hear that you had a great stay! We look forward to welcoming you back at Club Quarters St Paul in the near future. Kind Regard's, St Paul's Team
8/10 Bien
Leon
7 mai 2024
Les points forts : Propreté et personnel et service
Leon
Séjour de 5 nuits en avril 2024
Réponse de DC le 7 mai 2024
Thank you for your feedback Leon. We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back at Club Quarters St Paul in the near future. Kind Regard's, St Paul's Team
10/10 Excellent
David
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mai 2024
Réponse de DC le 7 mai 2024
Thank you for taking the time to review us David. We are delighted to hear that you enjoyed our new refurbished rooms and that you found our team to be amazing. We love to hear about our guests receiving great service. We look forward to welcoming you back at Club Quarters St Paul in the near future. Kind Regard's, St Paul's Team
10/10 Excellent
Tetiana
Voyage en famille, Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tetiana
Séjour de 2 nuits en mai 2024
Réponse de St Pauls le 6 mai 2024
Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. Your survey will be shared with our team to show your appreciation for their daily efforts to provide the service expected by all our guestsWe are glad you enjoyed staying in one of our newly refurbished roomsWe look forward to welcoming you backBest
8/10 Bien
johnny
Voyage en couple
2 mai 2024
Les points forts : Équipements
johnny
Séjour de 1 nuit en avril 2024
Réponse de St Pauls le 6 mai 2024
Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. Your survey will be shared with our team to show your appreciation for their daily efforts to provide the service expected by all our guestsWe are glad you enjoyed staying in one of our newly refurbished roomsWe look forward to welcoming you backBest
8/10 Bien
Warren
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warren
Séjour de 1 nuit en avril 2024
Réponse de St Pauls le 8 mai 2024
Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. I appreciate your comments and will share them with the team so we can address the points raisedThe first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you back
10/10 Excellent
heidi
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
heidi
Séjour de 2 nuits en avril 2024
Réponse de DC le 9 mai 2024
Thank you for taking the time to review us Heidi. We are delighetd to know you were pleased with your overall stay. Your survey will be shared with our team to show your appreciation for their daily efforts to provide the service expected by all our guests.We look forward to welcoming you back at Club Quarters St Pauls on your next trip to London.
8/10 Bien
Hernan
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hernan
Séjour de 3 nuits en avril 2024
Réponse de FD le 22 avr. 2024
Thank you for your feedback. We apologise for the inconvenience caused during your recent stay due to the shower pressure. Your comments will be shared and the issues addressed by our team.Kind regards,The CQ St. Paul's team
8/10 Bien
Keneisha
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keneisha
Séjour de 1 nuit en avril 2024
Réponse de FD le 17 avr. 2024
Thank you for your review. We are glad you had an overall positive stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
10/10 Excellent
Fredrick
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fredrick
Séjour de 6 nuits en avril 2024
Réponse de FD le 17 avr. 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
10/10 Excellent
Treena
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Treena
Séjour de 6 nuits en avril 2024
Réponse de FD le 17 avr. 2024
Thank you for your feedback. We are glad you had a pleasant stay with us. We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
10/10 Excellent
Paul, Rochester
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 7 nuits en mars 2024
Réponse de FD le 17 avr. 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
8/10 Bien
Robert
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en mars 2024
Réponse de FD le 17 avr. 2024
Thank you for your feedback. We are glad you had an overall positive experience. Please accept our apologies for any inconvenience caused during your stay.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
6/10 Satisfaisant
Tessa
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Tessa
Séjour de 5 nuits en mars 2024
Réponse de FD le 17 avr. 2024
Thank you for taking the time to share your recent experience. Please accept our apologies for the inconvenience caused due to some shortfall in service. We will focus on the issues highlighted in order to provide an improved experience to all our future guests. We hope to welcome you back soon.Kind regards,The CQ St. Paul's team
8/10 Bien
Melissa
Voyage en famille
1 avr. 2024
Les points forts : Propreté et personnel et service
Melissa
Séjour de 3 nuits en mars 2024
Réponse de FD le 17 avr. 2024
Thank you for your feedback. We are, in fact, in the final stages of the refurbishment process and this is due to be complete very soon.Please accept our apologies for the inconvenience caused during your stay. We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team
8/10 Bien
Julian
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julian
Séjour de 1 nuit en mars 2024
Réponse de FD le 18 avr. 2024
Thank you for your feedback. We are glad you had an overall pleasant stay with us.We look forward to welcoming you back soonKind regards,The CQ St. Paul's team
6/10 Satisfaisant
CHRISTOPHER
25 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
CHRISTOPHER
Séjour de 1 nuit en mars 2024
Réponse de Ray le 21 mai 2024
Hi Christopher,Thank you for taking the time to complete our survey. We are glad to know you were pleased with your overall stay. I appreciate your comments and will share them with the team so we can address the points raisedThe first phase of our refurbishment program has now started and we already have three floors competed with new beautifully appointed rooms. Please do let us know when you return and we will make sure you are allocated one of the new rooms so you can sample the new productWe look forward to welcoming you backRegardsSt Pauls
2/10 Horrible
SURJ
23 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
SURJ
Séjour de 2 nuits en mars 2024
Réponse de DC le 7 mai 2024
Thank you for your feedback Surj! It is much appreciated. We look forward to welcoming you back to Club Quarters St Paul’s in the near future.All the best,St Paul’s Team
6/10 Satisfaisant
Keneisha
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keneisha
Séjour de 3 nuits en mars 2024
8/10 Bien
Zulaika
Voyage en groupe
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zulaika
Séjour de 1 nuit en mars 2024
10/10 Excellent
Dimitris
9 mars 2024
Dimitris
Séjour de 1 nuit en mars 2024
Réponse de FD le 18 avr. 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soonKind regards,The CQ St. Paul's team