Avis
7,0
Bien
7,4/10
Propreté
7,8/10
Personnel et service
6,8/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
9 avr. 2024
Les points forts : Équipements
Séjour de 2 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 9 avr. 2024
Dear Gregory, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
Florian
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel je recommande !!!
Florian
Séjour de 3 nuits en février 2024
Réponse de Nash, Guest Relations Manager le 23 févr. 2024
Dear Florian, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
2/10 Horrible
Mohamed amin
22 févr. 2024
Les points faibles : Propreté, personnel et service, confort de la chambre
Mohamed amin
Séjour de 3 nuits en février 2024
Réponse de Nash, Guest Relations Manager. le 27 févr. 2024
Dear Mohamed, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
tassadit
Voyage en famille
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements
tassadit
Séjour de 2 nuits en février 2024
Réponse de Nash, Guest Relations Manager. le 12 févr. 2024
Dear Tassadit, Thank you for Choosing Central Park Hotel, we hope you enjoyed your stay, and the location and cleanliness were up to satisfaction. Please note that we mentioned in all websites that we are under refurbishment! please check your booking confirmation for your reference... we expect this project to finish soon, and we hope to see you again and we can assure you that it will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Louis
5 févr. 2024
Louis
Séjour de 5 nuits en janvier 2024
Réponse de Nash, Guest Relations Manager le 6 févr. 2024
Dear Louis, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
2/10 Horrible
Anais
Voyage d’affaires
14 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour Affaires de 2 jours : pas terrible
Anais
Séjour de 2 nuits en septembre 2023
Réponse de Nash, Guest Relations Manager le 15 sept. 2023
Dear Anais, Thank you for choosing Central Park Hotel, we will under go a refurbishment in near future, and all these issues will be addressed and fixed.
4/10 Médiocre
Alvine
Voyage en groupe
29 août 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Alvine
Séjour de 4 nuits en août 2023
Réponse de Nash le 30 août 2023
Dear Alvine, Thank you for staying with us, we have reported it to our Pest control department.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille, Voyage en groupe
18 août 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2023
Réponse de Nash, Guest Relations Manager le 18 août 2023
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
CATHERINE
11 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CATHERINE
Séjour de 2 nuits en août 2023
Réponse de Nash, Guest Relations Manager. le 11 août 2023
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
Lucile
Voyage en famille
7 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lucile
Séjour de 3 nuits en août 2023
Réponse de Nash, Guest Relations Manager. le 8 août 2023
Dear Lucile, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Alvin
26 juil. 2023
Alvin
Séjour de 2 nuits en juillet 2023
Réponse de Nash, Guest Relations Manager le 15 août 2023
Dear Alvin, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Louis-Charles
15 juin 2023
Les points forts : Propreté et personnel et service
Louis-Charles
Séjour de 1 nuit en juin 2023
Réponse de Nash,Guest Relations Manager le 29 juin 2023
Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward to welcome you again in near future. Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
Sylvie
Voyage en groupe
13 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sylvie
Séjour de 2 nuits en mai 2023
Réponse de Cihat le 22 mai 2023
Hi Sylvie, Thank you for your recent stay with us. I am happy to hear that your overall stay was good. Please kindly note that with our upcoming refurbishment plan, we will be offering brand new rooms to our guest with improved sound isolation. I hope to welcome you back on your next visit to London. Safe travels, Central Park Hotel
10/10 Excellent
Sofiane
Voyage en groupe
22 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sofiane
Séjour de 1 nuit en avril 2023
Réponse de Cihat le 24 avr. 2023
Hi Sofiane, Thank you for your recent stay with us. I am glad to hear that your overall experience at our hotel was great. I hope to welcome you back to our hotel on your next visit to London. Safe travelsCentral Park Hotel
10/10 Excellent
Emma
4 févr. 2023
Emma
Séjour de 3 nuits en février 2023
Réponse de Malak le 8 févr. 2023
Dear Emma,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us and that everything met or exceeded your expectations. Our goal is to ensure that all of our guests have a comfortable and memorable stay, and it's wonderful to hear that we were able to provide that for you.Thank you for choosing to stay with us and we look forward to welcoming you back in the near future.Warm Regards,Malak B.Guest Relations coordinator
8/10 Bien
M ou MME
Voyage en groupe
14 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
M ou MME
Séjour de 4 nuits en octobre 2022
Réponse de Malak le 22 oct. 2022
Dear Guest,Thank you for rating your recent stay at Central Park hotel.I can conclude that you had a wonderful stay, and I am happy that you found that overall service and product provided gained your satisfaction. We will be more than happy to see you coming back at Central Park hotel again.Best Regards,Malak Guest Relations
8/10 Bien
claudine
5 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
claudine
Séjour de 5 nuits en septembre 2022
Réponse de Malak le 22 oct. 2022
Dear Claudine,Thank you for taking the time to share your experience on Expedia. I am very happy to learn that you enjoyed your Sejour at Central Park hotel. Indeed, our agile location is in the heart of London in Queensway where we have the park across the road - the prime tourism location. Our breakfast has also a large variety of options, but also, we have two breakfast sections that can suit your taste. Central Park hotel possesses a remarkable diversity of staff that can speak multi-languages including French language. As being one of the staff that can speak this language, I feel very unfortunate to not have the chance to welcome you or learn about your needs while you are staying with us. I hope to welcome you in the nearest future, and I will be the one who will take care of your stay. Kind Regards,MalakGuest Relations
6/10 Satisfaisant
Martine
11 juil. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Mauvais accueil - pas de chance les autres bien
Martine
Séjour de 3 nuits en juillet 2022
2/10 Horrible
Cédric
7 juil. 2022
Les points faibles : Personnel et service
Service client bidon
Cédric
Séjour de 3 nuits en juillet 2022
2/10 Horrible
Alexandre
Voyage d’affaires
17 mai 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Alexandre
Séjour de 1 nuit en mai 2022
6/10 Satisfaisant
Morgane
15 mai 2022
Les points forts : Personnel et service
Morgane
Séjour de 5 nuits en mai 2022
6/10 Satisfaisant
Anita
Voyage d’affaires
29 avr. 2022
Anita
Séjour de 2 nuits en avril 2022
4/10 Médiocre
Cindy
Voyage en famille
12 avr. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très mauvais !
Cindy
Séjour de 3 nuits en avril 2022
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
13 mars 2022
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en mars 2022
6/10 Satisfaisant
Darien
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Darien
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 22 mai 2024
Dear Darien, Thank you for choosing Central Park Hotel, please note that we do not have A/C available in the Standard Room category, for your future reservations, please choose the Superior room type because it has an Air Conditioning facility. We look forward to welcoming you again. Kind Regards, Nash, Guest Relations Manager.
6/10 Satisfaisant
Dr Theyveeka Selvy, Klang
Voyage en groupe
22 mai 2024
Les points forts : Personnel et service et équipements
Dr Theyveeka Selvy
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 22 mai 2024
Dear Theyveeka Selvy, Thank you for staying with us, we hope you had a pleasant stay, and our rooms were facilitated to your satisfaction... our refurbishment project was planned by a specialized construction company, and they planned this project to take place while the guests were not in their room. they operate very less hours during the day and do not carry out any work during the weekend. we look forward to welcoming you again. Kind Regards, Nash, Guest Relations Manager
10/10 Excellent
Jerel Eric
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerel Eric
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 17 mai 2024
Dear Jerel Eric, Thank you for staying with us, we are happy to hear that you enjoyed your stay except for the fact the room was too small, our room size varies according to its category. we look forward to welcoming you again. Kind Regards, Nash
10/10 Excellent
John
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 16 mai 2024
Dear John, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
Sofia
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sofia
Séjour de 3 nuits en mai 2024
Réponse de Nash,Guest Relations Manager le 15 mai 2024
Dear Sofia, Thank you for choosing Central Park Hotel, we are happy to hear that you felt safe and our team made sure you were happy during your stay. We look forward to welcoming you again in the future.
4/10 Médiocre
Erica
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
9 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Erica
Séjour de 1 nuit en mai 2024
Réponse de Nash,Guest Relations Manager le 9 mai 2024
Dear Erica, Thank you for staying with us, we are sorry to hear that there was a bad smell in the room. we will inform our maintenance team to check the room and take the necessary steps to resolve the issue. we apologize for any inconvenience this may have caused.
8/10 Bien
Phillip
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phillip
Séjour de 4 nuits en mai 2024
Réponse de Nash,Guest Relations Manager le 8 mai 2024
Dear Phillip, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Isobel
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isobel
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 8 mai 2024
Dear Isobel, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. we will inform our maintenance team to check the door and re adjust the size if scenery, we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
6/10 Satisfaisant
MIHIR
4 mai 2024
Les points forts : Propreté et personnel et service
MIHIR
Séjour de 2 nuits en mai 2024
Réponse de Nash, Guest Relations Manager. le 6 mai 2024
Dear Mihir, Thank you for choosing Central Park Hotel, we are sorry to hear that the Wi-Fi was not working properly during your stay, we have raised it with our IT department, and they will investigate it immediately and take appropriate action. Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
CARLOS
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CARLOS
Séjour de 1 nuit en avril 2024
Réponse de Nash, Guest Relations Manager. le 4 mai 2024
Dear Carlos, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
2/10 Horrible
Thaddee
Voyage en groupe
2 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thaddee
Séjour de 1 nuit en mai 2024
Réponse de Nash, Guest Relations Manager. le 4 mai 2024
Dear Thaddee, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
4/10 Médiocre
Steves
Voyage en famille, Voyage en groupe
2 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Steves
Séjour de 1 nuit en mai 2024
Réponse de Nash, Guest Relations Manager. le 4 mai 2024
Dear Steves, Thank you for choosing Central Park Hotel, we hope enjoyed your stay and all services where up to your satisfaction. Our room sizes vary according to its category, please refer to the room description to choose the size you prefer for the next visit... we hope to see you again in the future, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
2/10 Horrible
Matthew
1 mai 2024
Matthew
Séjour de 5 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 22 mai 2024
Dear Mathew, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
4/10 Médiocre
Zvonimir
Voyage d’affaires
27 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zvonimir
Séjour de 2 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 27 avr. 2024
Dear Zvonimir, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.
6/10 Satisfaisant
Audun
Voyage en couple
26 avr. 2024
Les points forts : Propreté et personnel et service
Audun
Séjour de 5 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 27 avr. 2024
Dear Audun, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Nayeli María
Voyage en famille avec de jeunes enfants
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nayeli María
Séjour de 3 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 24 avr. 2024
Dear Nayeli, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a wonderful time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
6/10 Satisfaisant
Joost
23 avr. 2024
Joost
Séjour de 3 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 29 avr. 2024
Dear Joost, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
ALBERTO
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ALBERTO
Séjour de 1 nuit en avril 2024
Réponse de Nash, Guest Relations Manager. le 29 avr. 2024
Dear Alberto, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
6/10 Satisfaisant
BEATRIZ, LA PUENTE
Voyage en famille
21 avr. 2024
Les points forts : Propreté et personnel et service
BEATRIZ
Séjour de 10 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 22 avr. 2024
Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Dear Beatriz, Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.
8/10 Bien
jason
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements
jason
Séjour de 1 nuit en avril 2024
Réponse de Nash, Guest Relations Manager. le 22 avr. 2024
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! Please note that we mentioned in all websites that we are under refurbishment! please check your booking confirmation for your reference... we expect this project to finish soon, and we hope to see you again and we can assure you that it will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.
4/10 Médiocre
Emma
Voyage en couple
21 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Emma
Séjour de 4 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 22 avr. 2024
Dear Emma, Thank you for staying with us. please note that our housekeeping department dose offer cleaning service on daily basis but we only change the linen on every other day and at departure. we apologise for any inconvenience this may have caused.
8/10 Bien
Nicolas
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Nicolas
Séjour de 3 nuits en avril 2024
Réponse de Nash,Guest Relations Manager le 22 avr. 2024
Dear Nicolas, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager
8/10 Bien
Carlos
Voyage en famille
19 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en avril 2024
Réponse de Nash,Guest Relations Manager le 19 avr. 2024
Dear Carlos, We are sorry to hear that the room had tobacco smell, i will inform the housekeeping team take extra effort to resolve this matter.
6/10 Satisfaisant
Vadim
19 avr. 2024
Les points forts : Personnel et service et équipements
Vadim
Séjour de 2 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 19 avr. 2024
Dear Vadim, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Payton
18 avr. 2024
Les points forts : Propreté et personnel et service
Payton
Séjour de 2 nuits en avril 2024
Réponse de Nash,Guest Relations Manager le 19 avr. 2024
Dear Payton, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.
10/10 Excellent
Carol
17 avr. 2024
Carol
Séjour de 2 nuits en avril 2024
Réponse de Nash, Guest Relations Manager. le 8 mai 2024
Dear Carol, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.