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Avis sur Village Hotel Leeds South

4 out of 5
Village Hotel Leeds South
Capitol Boulevard West, Tingley, Leeds, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 448 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 1000." "

8,6/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Fabrice

Séjour de 1 nuit en mars 2021
Réponse de Helen le 30 mars 2021
Dear Fabrice, Thank you for your 10 out of 10 review. I look forward to welcoming you back very soon! Kind Regards

8/10 Bien

Fabrice

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2021

10/10 Excellent

annie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
so nice staff where lovely
Séjour de 1 nuit en mai 2024
Réponse de Helen le 13 mai 2024
Dear Annie, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I look forward to welcoming you back very soon. Kind Regards,

10/10 Excellent

Brian

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice Hotel clean and quiet will be back
Séjour de 1 nuit en mai 2024
Réponse de Helen le 13 mai 2024
Dear Brian, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a nice time and I hope we can welcome you back soon Kind Regards

10/10 Excellent

Cartie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 2 nuits en avril 2024
Réponse de Helen le 9 mai 2024
Dear Cartie, thank you for taking the time to leave us feedback following your stay with us.Great to hear you enjoyed your stay and I do hope we can welcome you back again soon.Kind Regards

6/10 Satisfaisant

Will

Pretty standard
Séjour de 1 nuit en avril 2024
Réponse de Helen le 15 avr. 2024
Dear Will, thank you for taking the time to leave us feedback following your stay with us. Kind Regards

10/10 Excellent

Anna

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, helpful staff. Clean and well maintained.
Séjour de 1 nuit en avril 2024
Réponse de Helen le 16 avr. 2024
Dear Anna, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I do hope we can welcome you back very soon. Kind Regards

10/10 Excellent

Damilare

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Helen le 6 avr. 2024
Dear Damilare, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I look forward to welcoming you back very soon. Kind Regards

6/10 Satisfaisant

Jason

Les points faibles : Personnel et service et équipements
Basic
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 6 avr. 2024
Dear Jason,Thank you for taking the time to leave us feedback. I hope we can welcome you back very soon. Kind Regards,

10/10 Excellent

Shamila

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My little girl loved the swimming pool. Was a perfect day out/night. Rooms were lovely and staff were very accommodating. Would definitely book again
Séjour de 1 nuit en mars 2024
Réponse de Helen le 16 avr. 2024
Dear Shamila, thank you for taking the time to leave us feedback following your stay with us. Great to hear your little girl loved the swimming pool. I do hope we can welcome you back again very soon. Kind Regards, Helen

8/10 Bien

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was ideal, TV was a good size breakfast was great. Staff were polite.
Séjour de 1 nuit en mars 2024
Réponse de Helen le 12 mars 2024
Dear Sharon, thank you for taking the time to leave us feedback following your stay with us. Great to hear you enjoyed your stay with us. I hope we can welcome you back soon. Kind Regards

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok for the price, but breakfast was a bit basic (cheap sausage and bacon / limited choice). Room was clean and bed comfortable
Séjour de 1 nuit en février 2024
Réponse de Helen le 28 févr. 2024
Dear Gary, thank you for taking the time to leave us feedback. I am sorry our breakfast offering fell below your expectations. This feedback will be shared with the relevant people to look into. I do hope you will be back to see us again soon if you are in the area. Kind Regards

6/10 Satisfaisant

James

Voyage d’affaires
Les points faibles : Personnel et service
Cleaning staff walked into my room 4 times before I had left to check out. DO NOT DISTURB MEANS DO NOT DISTURB.
Séjour de 1 nuit en février 2024
Réponse de Helen le 12 févr. 2024
Dear James, thank you for taking the time to leave us feedback. I am sorry to hear you were disturbed by our Housekeeping team. I have shared this feedback with our head housekeeper to address with his team. Kind Regards,

10/10 Excellent

Yasar

Séjour de 1 nuit en février 2024
Réponse de Helen le 12 févr. 2024
Dear Yasar, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had such a good time with us and I look forward to welcoming you back soon. Kind Regards

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 6 févr. 2024
Dear Mark, thank you for taking the time to leave us feedback. Great to hear you had a good time with us. I look forward to welcoming you back. Kind Regards

2/10 Horrible

Sami

Séjour de 1 nuit en février 2024
Réponse de Helen le 6 févr. 2024
Dear Sami, thank you for taking the time to leave us feedback following your stay with us. I am sorry to hear you scored us so low. Kind Regards

10/10 Excellent

JON

Séjour de 1 nuit en janvier 2024
Réponse de Helen le 5 févr. 2024
Dear Jon, thank you for taking the time to leave us feedback. I do hope we can welcome you back very soon. Kind Regards

8/10 Bien

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 5 févr. 2024
Dear Martin, thank you for taking the time to leave us feedback following your stay. I am glad to hear you had a good time and look forward to welcoming you back again. kind Regards

6/10 Satisfaisant

Philip

Voyage d’affaires
Good BUT still await reciept for meals at boking out - not recieved yet
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 20 janv. 2024
Dear Philip, thank you for taking the time to leave us feedback. I am sorry you are still awaiting a receipt. If you can email us directly we can sort this for you right away. reception.southleeds@village-hotels.com. I look forward to hearing from you. Kind Regards

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 20 janv. 2024
Dear Kevin, thank you for taking the time to leave us feedback. I do hope we can welcome you back again very soon. Kind Regards, Helen

6/10 Satisfaisant

Gareth, Birmingham

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The bathroom was flooded when we arrived, reported but no one came to fix. Next morning had a shower which water flooded floor and outside door as i guess drain is not good as disabled room. reported again was offered to speak manager or free coffee, but had to get in with the day so refused, other wise room nice few bashes items but clean.
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 20 janv. 2024
Dear Gareth, thank you for taking the time to leave us feedback. I am sorry to hear you had some issues with your bedroom and sorry these were not rectified immediately. I have shared your comments with the relevant teams to look into. I do hope we can welcome you back if you are in the area. Kind Regards,Helen

6/10 Satisfaisant

Arabella

Voyage en groupe
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 20 janv. 2024
Dear Arabella, thank you for taking the time to leave us feedback. I hope we can welcome you back again soon. Kind Regards, Helen

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 11 janv. 2024
Dear Daniel, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time with us and I hope we can welcome you back very soon. Kind Regards

8/10 Bien

Bushra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 11 janv. 2024
Dear Bushra thank you for taking the time to leave us feedback following your stay with us. Great to hear you enjoyed your time with us and I look forward to seeing you again soon KInd Regards, Heeln

10/10 Excellent

Yasar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay !!
Nice Clean rooms great staff and the Pool and Sauna were a great extra !!
Séjour de 2 nuits en janvier 2024
Réponse de Helen le 11 janv. 2024
Dear Yasar, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had such a good time and enjoyed the facilities, I look forward to welcoming you back again soon Kind Regards, Helen

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor service, not family friendly and dirty
Séjour de 2 nuits en janvier 2024
Réponse de Helen le 12 janv. 2024
Dear Guest, thank you for taking the time to leave us feedback. It would have been great to have known what the issues were so we could look into rectifying this. Kind Regards

8/10 Bien

Steve

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Check in Palaver
Nice hotel with comfortable bed and spacious rooms. Two things which could be improved firstly there is a £5 per night parking charge which I can understand if you're in a City centre but there is nothing around this hotel it's on an industrial estate. Secondly the self check in is such an unnecessary process. It's not user friendly and takes ages after a long drive is something you could do without. However all the staff I spoke to were really friendly and helpful. Breakfast was good, standard buffet similar to most chain hotels with adequate choice. Evening meal menu was also good with plenty of choice at reasonable prices. I would stay again but please sort the check in process.
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 12 janv. 2024
Dear Steve, thank you for taking the time to leave us feedback. I am sorry you feel we charge unnecessarily for the car parking. If you book directly then most our rates include parking and access to our leisure facilities. Again, I am very sorry to hear you do not like the style of our check in. This is a system we have been using for a number of years and allows us to gather all data and any payments successfully. I understand it is not everyones idea of a good system. Glad to hear you enjoyed the rest of your time with us. Kind Regards Helen

10/10 Excellent

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great find
Excellent, good food , great accommodation Great value
Séjour de 1 nuit en janvier 2024
Réponse de Helen le 12 janv. 2024
Dear Steve, thank you for taking the time to leave us feedback. Great to hear you had such a great time and I do hope we can welcome you back very soon. Kind Regards, Helen

8/10 Bien

Zena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay friendly staff
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 8 janv. 2024
Dear Zena, thank you for taking the time to leave us feedback. Great to hear you had a good stay with us and I hope to welcome you back very soon. Kind Regards, Helen

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very enjoyable stay at the Village Hotel. There was plenty of parking which was free after 5pm Friday for the weekend. The check in staff were very friendly and helpful and offered us complimentary mince pies and mulled wine! Our room was large and comfortable with plenty of storage space. The bathroom was also quite large and modern. Breakfast was tasty with a good amount of choice. We would definitely use this hotel if we are in the area again.
Séjour de 2 nuits en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Susan, thank you for taking the time to leave us feedback. Great to hear you had a good time and enjoyed the mulled wine and mince pie treats at check in. I do hope we can welcome you back again soon. Kind Regards, Helen

8/10 Bien

CAROL

Les points forts : Propreté
I came to one of your Christmas functions. The set menu was Turkey which I don’t like, we requested a change, the meal that was offered was chicken, it all was delicious.thank you.. The room was fine, just was disappointed that no shower cap.
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Carol, thank you for taking the time to leave us feedback. I am glad to hear you were able to get an alternative meal and enjoyed this. We have shower caps available on request at reception. I hope to see you again soon. KInd Regards, Helen

10/10 Excellent

Devon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wife’s birthday stay in Leeds
We’ve been here a few times and each time it has been a great stay. Really clean and great food and breakfasts 👌
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Devon, thank you for taking the time to leave us feedback. Great to hear you enjoy staying with us and I hope we can welcome you back again soon. Kind Regards,

4/10 Médiocre

Natalie

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Natalie, thank you for taking the time to leave us feedback. Kind Regards, Helen

10/10 Excellent

kenneth

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Kenneth, thank you for taking the time to leave us feedback following your stay with us. Great to see you had a good time and hope to see you again soon. Kind Regards, Helen

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needs usb ports in the rooms
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 30 déc. 2023
Dear Steven, thank you for taking the time to leave us great feedback. I hope you are back to see us again soon. Kind Regards, Helen

10/10 Excellent

Christopher

Séjour de 2 nuits en décembre 2023
Réponse de Helen le 8 janv. 2024
Dear Christopher, thank you for taking the time to leave us feedback. Great to hear you had such a good time. Kind Regards, Helen

10/10 Excellent

aishah

Séjour de 1 nuit en décembre 2023
Réponse de Helen le 31 déc. 2023
Dear Aishah, thank you for taking the time to leave us feedback. Great to see you had a good time. I hope we can welcome you back soon. Kind Regards Helen

6/10 Satisfaisant

Alice

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Helen le 11 déc. 2023
Dear Alice thank you for taking the time to leave us feedback following your stay . I do hope we can welcome you back again soon. Kind Regards

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Enjoyable stay with a few niggles
Good amount of parking which was free over the weekend. Bed was comfortable, no flat pillows. Unfortunately, the shower seal was broken and water was all over the bathroom floor everytime we had a shower. Room appeared a little dated - broken lamp, chips on doors etc. Good sized pool with sauna and steam room, which we paid a little extra for but was worth it! Breakfast was very average, but Starbucks was also available on site.
Séjour de 2 nuits en décembre 2023
Réponse de Helen le 11 déc. 2023
Dear guest, thank you for taking the time to leave us feedback. I am glad to hear you had a good stay with us. I am sorry to hear about the shower. Our maintenance team have been informed and will be addressing this immediately. I do hope we can welcome you back again soon. Kind Regards

10/10 Excellent

melissa

Séjour de 1 nuit en décembre 2023
Réponse de Helen le 11 déc. 2023
Dear Melissa, thank you for taking the time to leave us such a good review. Great to see you had a good time and I do hope we can welcome you back very soon. Kind Regards, Helen

8/10 Bien

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious comfortable room. Reasonably good breakfast and good gym facilities but both at extra cost. Handy having a Starbucks onsite too. Attentive hosts in meeting areas too. Easy to get to from motorways etc but not particularly city centre.
Séjour de 2 nuits en novembre 2023
Réponse de Helen le 11 déc. 2023
Dear Chris, thank you for taking the time to leave us feedback. Great to hear you enjoyed your stay with us and I do hope we can welcome you back again very soon. KInd Regards,

8/10 Bien

Justin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ideal location, facilities great, club room feeling a little tired. Some investment needed
Séjour de 2 nuits en novembre 2023
Réponse de Helen le 1 déc. 2023
Dear Justin, thank you for taking the time to leave us feedback. I have shared your comments with the maintenance team to look into. Glad you enjoyed the location and facilities. Kind Regards

10/10 Excellent

Paul

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Helen le 25 nov. 2023
Dear Paul, thank you for taking the time to leave us such lovely feedback. I look forward to welcoming you back soon. Kind Regards, Helen

2/10 Horrible

Matt

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Helen le 25 nov. 2023
Dear Matt, thank you for taking the time to leave us feedback. Kind Regards, Helen

6/10 Satisfaisant

emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Helen le 25 nov. 2023
Dear Emma, Thank you for taking the time to leave us feedback.. Kind Regards, Helen

6/10 Satisfaisant

Jayne

Séjour de 1 nuit en novembre 2023
Réponse de Helen le 10 nov. 2023
Dear Jayne, thank you for taking the time to leave us feedback. I do hope we can welcome you back again soon. Kind Regards

8/10 Bien

Martin Paul

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Helen le 10 nov. 2023
Dear Martin Paul, thank you for taking the time to leave us feedback following your stay with us. I do hope we can welcome you back again soon. Kind Regards

10/10 Excellent

Yasar

Séjour de 1 nuit en novembre 2023
Réponse de Helen le 25 nov. 2023
Dear Yasar, thank you for taking the time to leave us feedback following your stay with us. Great to see you had such a good time. Hope we can welcome you back very soon. Kind Regards,

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Helen le 10 nov. 2023
Dear Andrew, thank you for taking the time to leave us feedback. I do hope we can welcome you back again soon. KInd Regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service, very clean and good food options.
Séjour de 2 nuits en octobre 2023
Réponse de Helen le 1 nov. 2023
Dear guest, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time. KInd Regards