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Avis sur Roomzzz Leeds City

4 out of 5
Roomzzz Leeds City
10 Swinegate, Leeds, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 259 avis sur 393." "
Note des voyageurs de 8 (Bien), d’après 109 avis sur 393." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 393." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 393." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 393." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Manon

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Parfait
Chambre/Appartement spacieux et literie très confortable. Tout le nécessaire se trouve dans la chambre. La plaque de cuisson ne fonctionnait pas donc j'ai eu droit à un geste commercial, ce qui était très appréciable. Personnel serviable et agréable
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good size apartment, great for overnight business stay. Good location and lots of places to eat nearby. Car parks are close too so not too inconvenient, but they are expensive for long stay.
Séjour de 1 nuit en mai 2024

8/10 Bien

Joanna

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place for a short stay. Clean & good facilities bit of confusion over payment…. Thought paid up front but hotel said not… so this is main reason for 4 not 5. Also close to late night pubs/ clubs…. So if you’re wanting to go to see early… probably not the place for you as the music can be quite loud. However, not an issue for us & slept really well. Ultimately good value for money & would stay again.
Séjour de 1 nuit en mai 2024

8/10 Bien

Jack

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The front desk staff are very friendly and helpful. It is very close to the station and shopping.
Séjour de 3 nuits en mars 2024
Réponse de Roomzzz Leeds City le 11 avr. 2024
Thank You for your feedback

10/10 Excellent

Lee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Roomzzz Leeds City le 11 avr. 2024
Thank You for your feedback

10/10 Excellent

Courtney

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Roomzzz Leeds City le 11 avr. 2024
Thank You for your feedback

10/10 Excellent

Deniz

Séjour de 1 nuit en février 2024
Réponse de Roomzzz Leeds City le 11 avr. 2024
Thank You for your feedback

8/10 Bien

Adrian

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Karen

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Alena

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Roomzzz Leeds City le 11 avr. 2024
Thank You for your feedback

10/10 Excellent

john

Les points forts : Propreté et confort de la chambre
Excellent property efficient and friendly staff good location for train station and local amenities
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Diogo

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really well located property in Leeds city centre. Not too expensive, clean and nice people in reception. Couldn't ask for more.
Réponse de GM le 14 sept. 2023
Thank you for your positive response - Julian Ward GM

10/10 Excellent

Geoff

Séjour de 1 nuit en juillet 2023
Réponse de GM le 14 sept. 2023
Thank you for your positive response - Julian Ward GM

6/10 Satisfaisant

Cynthia

Les points forts : Propreté et équipements
The room was rundown. The shower was tiny. The neighborhood was borderline but not unsafe. The walls were thin and I could hear others talking and a dog barking. However, it was nice to have a refrigerator and washer/dryer in the room, which is what I needed. City centre was also close allowing walking distance to most necessities. Overall the room was adequate, but only stay here for a good price.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Shane

Voyage en famille
Les points forts : Propreté et équipements
Overall really nice . We had the bottom floor so our view was of a parking area . The good thing was that it stayed dark in the morning being surrounded by walls . Would have been nice to have been asked if we wanted that floor or at least told this is our only room. Just as a courtesy. Not a big deal . There was a stain on the curtains that was gross . Someone really needed to do something about that ?? There was also a weird trap door in our ceiling that was partly open and was dirty from hand prints opening it up . Felt kind of weird . Cmon cleaner people pay attention. Anyone else would have been annoyed a lot more . Otherwise it was great . Clean everywhere elsewhere, big bathroom, people working there were polite , helpful and professional. The things I didn’t like were simply details that needed to be mentioned but wouldn’t determine my staying there again . I definitely would !
Séjour de 2 nuits en juin 2023

8/10 Bien

Oddbjørn

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Fotballtur
Første gang på dette stedet. God seng, grei kjøkkendel mulighet for å lage frokost selv👍 Meget sentralt kort veg til det meste!
Séjour de 5 nuits en mai 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en avril 2023

10/10 Excellent

Tommy

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en mars 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Confort de la chambre
Spacious but a bit noisy and poor quality bed
Check in was easy, and we were given a large 2 bedroomed apartment even though we only booked a 1 bedroom. Parts of the apartment were looking quite tired and are probably due redecorating. The bathroom was very small for saying how large the rest of the apartment was, but it was OK with just 2 of us. The bed however was not comfortable at all and given how close the apartments are to the nightlife, the double-glazed windows didn't seem to do much to stop the noise
Séjour de 1 nuit en février 2023

8/10 Bien

Guerhon

Les points forts : Propreté
Great place to stay
10 out of 10 for the staff for their extensive knowledge of Leeds' attractions and restaurants and creating a welcoming environment. Would be ideal to have room service but that was only a minor inconvenience.
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Lana

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Nigel

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Christine

Les points forts : Propreté et confort de la chambre
We only came for one night to see The Cure at the Arena. We both thought we could have happily stayed for longer the apartment has everything you need .Fully equipped kitchen , lounge area , eating area. We loved the space even though there was only 2 of us it would have been adequate for 6. Well situated for the city centre. Really enjoyed our stay.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Helen

Les points forts : Propreté et confort de la chambre
Great central aparthotel
Great location and safe parking. basic room but clean and had everything we needed for a night. Nice breakfast, included - fresh pain au chocolate and croissants and drinks, with fruit and porridge also available to take back to the room. 5 min walk from Trinity and bars and restaurants nearby. Friendly staff and 24 hour reception
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Amazing Apartment
Contemporary apartment, we stayed in the Grand Apartment. Spacious and immaculate. Lounge, dining area, fully equipped kitchen, lovely bathroom and luxury toilets and big soft towels. Beds and pillows very comfortable. Breakfast pastries were delicious. 5 minutes walk from the train station. Perfect location for the city centre shops and bars. Staff were lovely and friendly. Would definitely stay here again
Séjour de 2 nuits en juin 2022

10/10 Excellent

Diane

Séjour de 1 nuit en mai 2022

10/10 Excellent

David

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mai 2022

8/10 Bien

Ben

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de Roomzzz Leeds City le 10 déc. 2021
Thank you for your review. We hope you had a great stay and we hope to welcome you back again soon!

10/10 Excellent

salman

Les points forts : Propreté
Séjour de 3 nuits en août 2021

4/10 Médiocre

Peter

Voyage en famille
Les points forts : Propreté
Normally great, this time not so....
We have stayed at many hotels and quite a few of the Roomzzz including this one previously. Must say, this is now looking a bit dated in the rooms, the check-in was a bit shambolic as there was an issue checking in our second room we had on the booking. The most annoying part though was the getting in the actual room.. On the three occasions we went back to the room, each time we had to get someone to program the card again. The last time I had to go back twice and they then opened the door with a master key.. For what we paid and what we have had in the past staying at Roomzzz we did leave a bit disappointed.
Séjour de 1 nuit en septembre 2021
Réponse de James C le 18 sept. 2021
Dear Peter I am sorry to hear about the issues experienced during check in, This is certainly not the experience I would want for any of our guests. I will follow up with my reception and maintenance team to find out the reason for the faulty lock and get this rectified. I do hope you will come back again so we have the opportunity to make your next stay more enjoyable

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Quiet, comfortable, great location
Great 4 night stay; having an apartment over a hotel room made a huge difference. The fridge, washing machine and dishwasher were a nice touch. The bed was super comfortable. The facilities were crisp, clean, and I was able to work comfortably. For a city centre room it was very quiet as well, which was a nice surprise. I’ll definitely be back.
Séjour de 4 nuits en août 2021
Réponse de James C le 18 sept. 2021
Dear Anurag Thank you for the wonderful review. We would love to be able to welcome you back to any of our aparthotels located centrally in Leeds, Newcastle, Manchester, Nottingham, York, Chester and London Stratford. Keep an eye out for exciting new venues coming soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de James C le 18 sept. 2021
Thank you for your 10 out of 10 review! Come back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Very very good
Beautiful room and friendly staff. Better than other places I have stayed in Leeds
Séjour de 1 nuit en août 2021
Réponse de James C le 18 sept. 2021
Thank you for this great review. I am pleased to hear you liked the rooms and our staff looked after you well. Come back soon!

8/10 Bien

Steve

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de James C le 18 sept. 2021
Thank you for reviewing your stay. We hope to see you again soon.

10/10 Excellent

Darren

Voyage en famille
Les points forts : Propreté et confort de la chambre
Absolutely fantastic stay, James, the hotel manager couldn’t have been more accommodation, highly recommended!
Séjour de 1 nuit en mai 2021
Réponse de James C le 7 juin 2021
Hi Darren, Thank you so much for you're review. It was my absolute pleasure to welcome you to our hotel; we hope to welcome you back again soon!

8/10 Bien

MICK

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de James C le 3 nov. 2020
Dear Mick Thank you for taking the time review your stay. We hope that we can welcome you back to Roomzzz in the near future. Kind Regards James C Hotel Manager

10/10 Excellent

Vicky

Les points forts : Propreté et confort de la chambre
Most helpful and friendly reception staff and very good and professional hotel manager Rooms very clean would definitely use again
Séjour de 2 nuits en octobre 2020
Réponse de James C le 3 oct. 2020
Dear Vicky Thank you so much for this wonderful review. I am so pleased to hear you were well looked after and would like nothing more than to welcome back to our hotel Kind Regards James C

10/10 Excellent

Courtney

Les points forts : Propreté et confort de la chambre
The room was such a good value for money, nice and friendly staff at reception.
Séjour de 1 nuit en août 2020
Réponse de James C le 3 oct. 2020
Dear Cortney Thank you so much for your wonderful feedback. I am so pleased to hear you were well looked after during your stay and look forward to welcoming you back to anyone of hotels soon. Kind Regards James C Hotel Manager

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et confort de la chambre
will book again 😊
Great location, friendly staff, very clean and comfortable
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Thomas

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Perfect couldnt of gone any better with such a warm welcome
Séjour de 1 nuit en mars 2020

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
There was a toothbrush left on the carpet of the bedroom which suggests it hadn’t been cleaned adequately- not great in the current circumstances. We were in a rush so forget to mention at desk - the member of staff on front desk was brilliant when we dud mention at check out
Séjour de 1 nuit en mars 2020
Réponse de Hotel Manager le 20 mars 2020
Thank you for your kind review. I am sorry to hear about the issues with regards to the housekeeping of the room and want to assure you I will be raising this issue with out team. I am pleased to hear that our staff team on reception dealt with the issue and I will pass this feedback on to her. Kind Regards James C

8/10 Bien

Sabah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020
Réponse de Hotel Manager le 20 mars 2020
Dear Sabah Thank you for your review. We hope to see you again soon!

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rooms Excellent
Very comfortable bed. Great fixtures and fittings.
Séjour de 1 nuit en mars 2020
Réponse de Hotel Manager le 9 mars 2020
10 of 10! Wow, we couldn't ask for a better a review. I am so pleased you enjoyed your stay and hope we get to see you again soon. Kind Regards James C

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location but noisy
Good location and great facilities in the room if you need a bit more than just a hotel room. I stayed over a weekend and it was noisy when groups returned to their rooms in the early hours. Also, the lights in the corridors are on sensors, but the lights do not immediately go on when you leave your room. If travelling alone, this could make you feel vulnerable.
Séjour de 2 nuits en février 2020
Réponse de James C - Hotel Manager le 5 mars 2020
Hello, Thank you for reviewing your stay with us. I am really pleased to hear you liked the location and facilities within the apartment. I am sorry to hear you experienced some noise issues during your stay, our 24 hour staff regularly patrol the corridors and public areas to make sure noise from late night returning guests is kept to a minimum, but please do not hesitate to contact us at reception should you have any issues on any future stays. I will be sure to have our maintenance team investigate the sensitivity on the corridor sensors, thank you for bringing this too our attention. We look forward to seeing you again soon

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et équipements
Séjour de 1 nuit en février 2020
Réponse de James Campbell-Hotel Manager le 5 mars 2020
Thank you for your review your feedback means a lot to us!

10/10 Excellent

Colin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de James C - Hotel Manager le 5 mars 2020
Thank you for the great review

10/10 Excellent

Dani, Berlin

Voyage d’affaires
Les points forts : Propreté et équipements
The friendliest check in staff I have ever had the pleasure to deal with! Even the "small" rooms are spacious, packed with amenities (even a washer / dryer! So good) and the location is great too - with a co-op just 2 mins away and the train station a 5 minute walk as well as Trinity and Briggate. The room was clean and I have nothing to complain about. This might as well be my new go-to hotel for Leeds!
Séjour de 1 nuit en janvier 2020
Réponse de James Campbell - Hotel Manager le 5 mars 2020
Dear Dani Wow! Many thanks for such a wonderful review. It is always great to hear we have impressed a first time guest and I am so happy to hear our staff looked after you so well- I will be sure to pass on the wonderful comments. Did you know we have aparthotels in Manchester, Newcastle, Nottingham, York, Chester and London Stratford? Why not give one of our other venues a try, maybe we can be your new go-to hotel in more than just Leeds.

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
The staff were friendly extremely helpful I couldn't ask fer better service
Séjour de 1 nuit en février 2020
Réponse de James C - Hotel Manager le 5 mars 2020
Dear John Thank you for your lovely review. Here at Roomzzz we pride ourselves on the service we offer our guests and I am so pleased to hear my staff team were friendly and helpful - I will be sure to let them know about your lovely feedback

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de James C - Hotel Manager le 5 mars 2020
Thank you for your review