Extérieur

Avis sur Hampton by Hilton Leeds City Centre

3.5 out of 5
Hampton by Hilton Leeds City Centre
1 Gower Street, Leeds, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 314 avis sur 635." "
Note des voyageurs de 8 (Bien), d’après 176 avis sur 635." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 635." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 635." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 635." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
We stayed there with a band playing a concert. We were able to check in early, it was fast and easy. Parking was easy. Staff was friendly and helpful as we had a lost luggage delivered. Breakfast could improve a bit. Plenty of restaurants and shops walking distance. Would definitely stay again!
Séjour de 1 nuit en mars 2020

10/10 Excellent

Cathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and views
Séjour de 1 nuit en mai 2024

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good and breakfast was great too. Only down side having to at for parking.
Séjour de 1 nuit en mai 2024
Réponse de Lily le 23 mai 2024
Dear Deborah, thank you for your kind review. We're delighted to hear that you had a very good stay and enjoyed our great breakfast.We apologize for any inconvenience caused by the parking fee. Your feedback is important to us, and we will consider it as we continually strive to improve our guest experience.Kind regards Lily

10/10 Excellent

Ann marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lily le 23 mai 2024
Dear Ann Marie, thank you so much for your wonderful 5 out of 5 review! We're thrilled to hear that you had a fantastic experience during your stay.We're delighted that we could meet your expectations. We look forward to welcoming you back soon for another excellent stay.Kind regards Lily

8/10 Bien

Olivia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lily le 23 mai 2024
Dear Olivia, thank you for taking the time to leave us a review and for rating us 4 out of 5. We're pleased to hear that you had a generally positive experience during your stay.Your feedback is important to us, and we appreciate your insights. We're always looking for ways to improve, and your comments will help us enhance our services for future guests.We hope to have the pleasure of welcoming you back soon and earning that fifth star!kind regards Lily

10/10 Excellent

Darron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff that made you feel welcomed ..
Séjour de 1 nuit en avril 2024
Réponse de Lily le 2 mai 2024
Dear Darron, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 Excellent

Nicola

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were fantastic! Plenty of parking. Easy to walk into city after you've navigated the roads and underpasses!
Séjour de 1 nuit en avril 2024
Réponse de Lily le 25 avr. 2024
Dear Nicola, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Lily le 24 avr. 2024
Dear Oliver, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Bien

PHILLIP

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always stay here when in Leeds! It’s convenient, walkable, close to everything!
Séjour de 4 nuits en avril 2024
Réponse de Lily le 24 avr. 2024
Dear Phillip, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Bien

Isaac

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wry good
Séjour de 1 nuit en mars 2024
Réponse de Lily le 24 avr. 2024
Dear Isaac, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

10/10 Excellent

Pamela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en avril 2024
Réponse de Lily le 24 avr. 2024
Dear Pamela, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

2/10 Horrible

Larry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Lily le 24 avr. 2024
Dear Larry, we are sorry to hear that your stay did not reach expectations, we do hope to have the pleasure of welcoming you back for future stays with us and we hope we can improve your satisfaction with the hotel. Kindest regards Lily

6/10 Satisfaisant

Simon

Voyage en couple
Les points forts : Propreté et personnel et service
Excellent location and very walkable to the city centre and all it has to offer. In a downside the bed was very uncomfortable and you could hear the springs when you turned over
Séjour de 2 nuits en avril 2024
Réponse de Lily le 24 avr. 2024
Dear Simon, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, however the feedback you have given will be passed onto our team and will be looked into in order to improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean and well maintained (opened in 2019). The free breakfast was excellent.This was my second visit in the last 2 months. Will stay again.
Séjour de 1 nuit en mars 2024
Réponse de Lily le 24 avr. 2024
Dear John, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Bien

Henry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Closeness to city centre
Séjour de 1 nuit en avril 2024
Réponse de Lily le 24 avr. 2024
Dear Henry, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Bien

Maria

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s a little further out than most of the central hotels. Everything was pleasant, although we arrived about 2pm and they wanted to charge us another £10 to check in (which we thought was a bit much). Overall it’s a good/average stay just on the outskirts of the city.
Séjour de 1 nuit en mars 2024
Réponse de Lily le 24 avr. 2024
Dear Maria, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, and your feedback will be passed onto our team to help improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 Excellent

john

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed our 5 day leisure stay
Séjour de 5 nuits en mars 2024
Réponse de Lily le 24 avr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Bien

Kirsty

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Q
Séjour de 1 nuit en mars 2024
Réponse de Lily le 21 mars 2024
Dear Kirsty, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

10/10 Excellent

Michaela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed numerous times, room & breakfast great
Séjour de 1 nuit en mars 2024
Réponse de Lily le 21 mars 2024
Dear Michaela, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

4/10 Médiocre

Emma

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Very disappointed . I have stayed here several times and this time was very different to my previous experiences. We arrived early and tried our luck to check in. We couldn’t which was fine. However the woman was quite rude when we asked and told us to come back later quite abruptly. She didn’t offer to look after our bags - we had to ask. We asked her if the hotel allowed service dogs to stay as my husband has an assistance dog. She wasn’t helpful at all and said arrangements would have to be made and I would have to email the hotel to get approval etc. it seemed such a facade and we felt my husband and his assistance dog wouldn’t be welcome. When we arrived back to check in around 6pm. I mentioned I was a Hilton member. However I was told that because I had booked through Expedia that it wouldn’t apply and I wouldn’t get my benefits. It was like booking through Expedia was a bad thing. It’s not my fault Hilton was more expensive than in Expedia. The room was nice and clean but the bed was very uncomfortable. I have stayed here lots of times but this experience was very disappointing. I didn't feel welcome.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Lily le 28 févr. 2024
Dear Colin, thank you for taking the time to write a review on your recent stay here at the Hampton. we are delighted you enjoyed your time with us and look forward to welcoming you back.Kindest regardsLily

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Fatou D. le 27 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is very nice, very spacious, and breakfast was very good. Parking is not free. Close proximity to several restaurants. Would stay again.
Séjour de 1 nuit en février 2024
Réponse de Fatou D. le 27 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

8/10 Bien

Nigel

Séjour de 1 nuit en février 2024
Réponse de Fatou D. le 27 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and value for money, while not right in the heart of the city, we still walked there from the train station with luggage and walked back into town easy enough for all of the shopping and dining options Leeds has to offer. Complimentary breakfast was a big plus and good options available as well. Very happy with our stay there.
Séjour de 2 nuits en février 2024
Réponse de Lily le 26 févr. 2024
Dear Mark, thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your time with us and look forward to welcoming you back for future stays.Kindest regards Lily

4/10 Médiocre

Wayne

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Will not be coming here again
Was going to stay for 3 days for business however decided to check out early and go to a better hotel. Poor menu with 4 food items,poor gym, poor atmosphere
Séjour de 2 nuits en février 2024
Réponse de Fatou D. le 27 févr. 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests.We do hope we have the opportunity to welcome you back in the future.Kind regards,Fatou Diouck

10/10 Excellent

ALISON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, short walk to city centre.
Séjour de 1 nuit en février 2024
Réponse de Lily le 22 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

10/10 Excellent

Peter

Séjour de 1 nuit en février 2024
Réponse de Lily le 22 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

6/10 Satisfaisant

Susan

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
No ventilation.
I would have slept much better if there had been some ventilation in the room. The aircon only went down to 19deg, too warm for a good night's sleep.
Séjour de 1 nuit en février 2024
Réponse de Irina le 20 févr. 2024
Dear Susan,Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed that not all the aspects of your stay lived up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future.Kindest Regards,

10/10 Excellent

Velmurugan

Séjour de 1 nuit en février 2024
Réponse de Lily le 21 mars 2024
Dear Velmurugan, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed you tie with us, and we hope to have the pleasure of welcoming you back for future stays.Kindest regards Lily

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Irina le 20 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Unfortunately the room wasnt ready at 3pm when we where expecting to check in, was told they had up to 5pm to clean so to return later which was disappointing. When we got to the room the glass in the bathroom door was smashed and the pillow cases were stained. Room was at the end of the corrider and was quiet which was good. Breakfast - plenty of choice and replenished regularly.
Séjour de 1 nuit en février 2024
Réponse de Irina le 20 févr. 2024
Good evening,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed our breakfast and the location of your room, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Break
Stayed here for the first time and will definitely come back again nice and clean and great breakfast all staff were helpful and good location
Séjour de 1 nuit en février 2024
Réponse de Irina le 20 févr. 2024
Dear Karen,Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards,

10/10 Excellent

Sundaralingam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Irina le 20 févr. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 Satisfaisant

Baris

Les points forts : Personnel et service
The hotel was noisy as there were so many travellers who were making noise to the late night .However the staff were friendly and very helpful.
Séjour de 2 nuits en février 2024
Réponse de Irina le 20 févr. 2024
Dear Baris,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed your communication with our staff, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great, the only downsides were the WiFi wasn’t working and I did notice the drinking glass in the room wasn’t fully clean
Séjour de 1 nuit en février 2024
Réponse de LY le 8 févr. 2024
Dear Pierre, thank you for taking the time to review your stay with us, While we were pleased that you enjoyed your stay overall, we were disappointed that certain aspects of your stay did not live up to expectations. The issue regarding the WIFI has now been resolved and we apologise for any inconveniences caused by this. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards Lily

10/10 Excellent

Chin Voon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As it was my first visit to Manchester, this hotel's location is very central. It is just a 3-minute walk to Chinatown, which houses plenty of dining options. It is also close to Piccadilly Gardens, which provides travelers with various public transport options. The only downside of the property is the accessibility as I traveled with my parents and they are senior citizens, accessibility needs are required and this is an area that the hotel can look into. Having said that, I would highly recommend this hotel because of its location, rooms, and amenities provided.
Séjour de 1 nuit en janvier 2024
Réponse de Lucy le 3 févr. 2024
Dear Chin, thank you for taking time to review your stay. However, we are Hampton by Hilton Leeds City center and you have written your review about your stay in Manchester. Kind regards, Lucy.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Staff were really helpful. Breakfast had a lot of options and everything was delicious.
Séjour de 1 nuit en janvier 2024
Réponse de Lucy le 3 févr. 2024
Dear Guest, Thank you so much for taking the time to review your stay at Hampton by Hilton Leeds. We are so pleased to hear that you enjoyed your stay. We do hope we can welcome you back in the future. Kind regards, Lucy

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent value for money with free great breakfast. Easy walk to shops.Secure parking. And a great Chinese across the road
Séjour de 2 nuits en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Excellent

Andrew

Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

6/10 Satisfaisant

alan

Les points forts : Propreté, personnel et service, confort de la chambre
Shopping
Was a lovely hotel very comfy rooms how ever out of the 4 double sockets only 1 worked
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 Excellent

Michelle

Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardS,Fatou Diouck.

10/10 Excellent

Mark John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location for the theatre’s
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FD le 23 janv. 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future.Kindest RegardsFatou Diouck.

10/10 Excellent

Milda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shame you don’t get free parking with it
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future. Kindest RegardsFatou Diouck.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would return
Very clean rooms, friendly helpful staff. Good breakfast, lots of choice and all the food was fresh. Car park bigger than I was expecting and was helpful that I could leave car there the following day (the fee covers 24 hrs)
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Excellent

Carole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was spotless, very welcoming polite staff on the front desk. We had a very spacious, clean room for a family of 3. A great place to stop at for a trip into Leeds city centre or the arena which are only approx 10 min walk away. Will definitely stay there again if we go back to Leeds.
Séjour de 1 nuit en janvier 2024
Réponse de FD le 23 janv. 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,Fatou Diouck