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Avis sur Pennine Manor Hotel

3 out of 5
Pennine Manor Hotel
Nettleton Hill Road, Scapegoat Hill, Huddersfield, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 129 avis sur 321." "
Note des voyageurs de 8 (Bien), d’après 136 avis sur 321." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 321." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 321." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 321." "

8,4/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté et personnel et service
This hotel is certainly outdated and in need of a refurbishment. That said the room was very clean. The staff were friendly and helpful. We had a lunch which was good with a selection for vegetarian and lovely puddings. This is an ideal place for walkers or cyclists who maybe on a limited budget but want privacy and a lovely warm bath at the end of a day on the Pennines.
Séjour de 2 nuits en mai 2024

8/10 Bien

Ian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
What a setting, on top of the pennines, views are amazing. The staff were great. I had the best hotel breakfast I've had this year, cooked to order promptly. Evening meal was a bit average and the menu somewhat unimaginative. Parts of the building are a bit tatty and could do with a facelift.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Phillip

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This used to be a fantastic hotel BUT does it need some TLC big time . I was shocked at the condition of the place although couldn’t fault the housekeeping Also bar food wasn’t anything special as it was a few years ago.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Joe

Voyage d’affaires
The property is very worn and is need of an upgrade. Rooms are small with dated furniture. Good was awful!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Tracy

Séjour de 1 nuit en mars 2024

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A pleasant hotel on the top of the hills. The service was very good. One morning my breakfast was delayed due to a conference and I was given that on the house. The room looked a bit worn but pleasant and comfortable enough. My only criticism was the £100 damages deposit that they ask for upfront. I have never been to a hotel that asks for that.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Pedro

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An unassuming exterior belies the traditional classic interior...which is a lovely change from the clinical looks in a lot of hotels nowadays. My room and ensuite were clean and ver nicely furnished. Eden on reception gladly answered my questions & well behaved dogs may be accommodated upon request. The breakfast was outstanding and all the staff were very friendly and helpful..I would highly recommend this to anyone.
Séjour de 1 nuit en février 2024

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliant hotel with excellent facilities, the room was clean and the staff were incredibly helpful, would definitely stop here again
Séjour de 1 nuit en février 2024

10/10 Excellent

Kevin

Séjour de 1 nuit en janvier 2024

8/10 Bien

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Vidiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice views on a dry day
Our stay was satisfactory. We thought the hotel rooms needed updating. Location was wonderful and great views even though it rained all the time we were there.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Nick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant Business break.
Nice hotel in a lovely setting. Would stay there again for sure. Could do with a bit of an update in some areas. You would have to drive if you didn't fancy eating in the restaurant/bar area though as nothing nearby.
Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 30 déc. 2023
Thank you for choosing Pennine Manor.Our location is a little out of the way but this provides our guests with some stunning views. There are eateries within a five minute drive if you were looking for something different. Scape House Inn is a 10 minute walk.

10/10 Excellent

Jayne

Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 11 déc. 2023
Thank you for your review! We are pleased to read that you enjoyed your stay at our lovely hotel!We look forward to welcoming you back soon

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel. Extremely friendly staff
Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 11 déc. 2023
Thank you for your lovely review we look forward to welcoming you to Pennine Manor again soon!Our staff are incredibly hardworking and do an amazing job!

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Service and gaff great. Rooms tired and dirty.
Service was excellent and the staff were great. However, cleanliness was not great such as dirty carpets in the bedroo and the sink having hair stuck in it. The room itself was really tired and and the undersink cupboard unit was falling apart as well as the dressing table unit in the bedroom where the drawer handles were not screwed in. It's a bit of a shame as I can see the potential the hotel has. Perhaps I was given the worse room.
Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 9 déc. 2023
Hello, Thank you for choosing Pennine Manor. We will endeavour to improve and we are sorry to read you had a poor experience. However, our team really appreciate your generous feedback and we think highly of our staff too!Regards,Reception

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice quiet hotel with great panoramic views.
Séjour de 2 nuits en novembre 2023
Réponse de Reception Team le 9 déc. 2023
Thank you for choosing Pennine Manor. We are pleased to read you rated us 8/10 and we look forward to welcoming you again!Regards,Reception Team

10/10 Excellent

Emily

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great staff on reception
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 24 nov. 2023
Thank you Emily!We will pass your feedback to our our staff.Regards,Louise

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Pennine Manor
Nice clean hotel with lovely views, bathroom was a bit tired, but excellent shower, other than that very good.
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 23 nov. 2023
Hello, Richard,Thank you for choosing Pennine Manor. We are pleased to read that you have enjoyed your stay. Thank you for rating us 8/10!Regards,Pennine Manor

10/10 Excellent

scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 18 nov. 2023
Hello, Scott, Thank you for staying with Pennine Manor.We are pleased you enjoyed your stay and rated us 10/10!

10/10 Excellent

Simon

Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 18 nov. 2023
Hello, Simon, Thank you for staying with Pennine Manor.We appreciate your feedback and we are pleased you enjoyed your stay! 10/10!

6/10 Satisfaisant

Donald

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 4 nuits en novembre 2023
Réponse de Reception Team le 18 nov. 2023
Hello, Donald, If you would like to expand on your experience we would love to hear from you. Thank you for your review. Regards,Reception Team

10/10 Excellent

J

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent hospitality.
Very clean, quiet, comfortable, warm on a bleak misty night on the moors. Much appreciated. Would definitely come again and happy to recommend to anyone else.
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 14 nov. 2023
Hello, Thank you for your review. We appreciate all your feedback and will pass on your comments to the management team. We are pleased to hear you enjoyed your stay. Our location is beautiful and thank your kind review. Regards,Reception Team

6/10 Satisfaisant

Bushra

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 11 nov. 2023
Hello, Bushra, Thank you for your feedback.Regards,Reception Team

10/10 Excellent

Thelma

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Clean comfortable, accessible and wonderful staff
Séjour de 4 nuits en octobre 2023
Réponse de Reception Team le 10 nov. 2023
Thank you for choosing Pennine Manor! We appreciate your feedback and are pleased you enjoyed your stay. All our staff work incredibly hard and we will pass on your comments to our team here at Pennine Manor Hotel.

8/10 Bien

Jo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quaint little hotel and enjoyable stay.
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 11 nov. 2023
Hello, Jo, Thank you for your review and choosing to stay at Pennine Manor.We are pleased you enjoyed your stay!Regards,Reception Team

8/10 Bien

Joanne

Séjour de 1 nuit en juin 2023
Réponse de Reception Team le 11 nov. 2023
Hello, Joanne, Thank you for choosing Pennine Manor.We appreciate all feedback and thank you for rating us 8/10! We are pleased you enjoyed your stay.

6/10 Satisfaisant

Michael

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Pennine manor hotel le 11 oct. 2023
Thanks for your rating of 6/10. We appreciate the feedback.We look forward to your next booking with us.

6/10 Satisfaisant

J

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff fantastic but hotel needs an update.
It's a pity that the condition of the hotel did not match the excellence of the staff. Check in was smooth the receptionist was extremely friendly and helpful. The room itself was very clean but the decor was dated and showing its age. The mattress was showing its age too. The whole hotel seemed to be in need of some TLC. However every member of staff was friendly, helpful and efficient. If the hotel was as good as its staff the it would be a superb place to stay.
Séjour de 1 nuit en octobre 2023
Réponse de Pennine manor hotel le 11 oct. 2023
Thank you for your feedback, J! Our staff will appreciate the comment a lot. We're glad they were able to make your stay a pleasant one. We look forward to your next stay

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exserlent
Séjour de 3 nuits en octobre 2023
Réponse de Reception Team le 7 oct. 2023
Hi Anthony,Thank you for your score of 10/10 we are glad we met all your expectations.We look forward to seeing you againMany thanksReception

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Reception Team le 7 oct. 2023
Thank you for your feedback Julie, we are glad you enjoyed your stay and we hope you to see you again soon. Many thanksReception

8/10 Bien

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 7 oct. 2023
Thank you for taking the time to leave us this feedback Keith.We are glad you enjoyed your stay and we look forward to welcoming you back again.

6/10 Satisfaisant

Neil

Les points forts : Propreté
Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 11 nov. 2023
Hello, Neil,Thank you for choosing Pennine Manor and rating us 3/5! We appreciate every review we receive!Thank you

8/10 Bien

Lynn

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Have stayed here before when visiting family and friends in the area. Staff friendly and helpful, food is good. Lovely and quiet with fantastic views. As a female travelling on her own I felt safe. Will definitely stay again and wouldn't hesitate in recommending
Séjour de 2 nuits en septembre 2023
Réponse de Reception Team le 22 sept. 2023
Good afternoon Lynn,Thank you so much for taking your time to leave us such lovely feedback.We look forward to welcoming you back to the Pennine Manor Hotel.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprisingly good
Nice ( not so little) hotel. Staff were great, accommodation was great value for money
Séjour de 2 nuits en septembre 2023
Réponse de Reception Team le 22 sept. 2023
Hi David,Thank you for your lovely feedback we really appreciate it.We look forward to welcoming you back to the hotel in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
Good friendly service. Comfortable. Good breakfast.
Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 22 sept. 2023
Thank you for your lovely feedback.We hope to see you again soon.

10/10 Excellent

Leon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was clean friendly and quiet
Séjour de 3 nuits en août 2023
Réponse de Reception Team le 7 sept. 2023
Thank you for your feedback.Reception team.

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's location is brilliant for what we needed and the room was lovely. Was a bit warm but not unbearable and we could open windows as there wasn't much carpark traffic.
Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 7 sept. 2023
Thank you for your feedback.Reception team.

10/10 Excellent

Paul

Séjour de 1 nuit en août 2023
Réponse de Reception Team le 18 août 2023
Thank you for your positive feedback.Good honest feedback is always greatly appreciated

4/10 Médiocre

Derek

Carpet stains, chipped paint, paint on curtains, curtains not hooked properly, smell of smoking
Séjour de 2 nuits en août 2023

8/10 Bien

Neil

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was ideally situated for me, for visiting family in the area. Wonderful views and some lovely walks. Staff were friendly and very helpful. I stayed room only so cannot comment on the breakfast. But there was a good choice of food in the evenings cooked fresh and very tasty. Would definitely recommend and would stay again.
Séjour de 5 nuits en juillet 2023

6/10 Satisfaisant

VIRGINIA

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Water leak above bathroom window.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Phillip

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff and service was excellent. Breakfast was lovely. The bathroom was dirty,mouldy silicone around bath,de laminated plinth ect. Stains in carpet. Just the condition of the room wasn't to great
Séjour de 1 nuit en juillet 2023

8/10 Bien

Lesley

Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Richard, Southampton

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property was extremely handy for what we wanted - out of the way but also very easy to get into Halifax or Huddersfield (we wanted a hotel for the Piece hall concerts)... Staff on reception were all helpful, breakfast team were slow but we got there in the end... All was generally fine although hotel shows sign of age. Room was pokey but pretty clean and tidy. bathroom cabinet was in a state, blown wood etc... it does get a bit blowy and noisy even in July and it is all a bit basic, but then I guess that it is what it is for the money. For me the stay cost was higher than I would chose to pay for the experience, and that's despite the fact I would mostly stay somewhere more pricey.. but I also feel a bit mean by saying this as mostly it was a satisfactory experience... perhaps I just look for a little more than that. It would be a good location for Pennines explorers on a budget ! !.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Esther

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is very tired. Would be easy to improve on small details. For example continental breakfast promised fresh fruit. Which was a bowl of four sorry looking orange and a bunch of going-mouldy grapes. Window didn't close properly in bathroom. Chairs in dining area had fabric hanging off from the underside of the chairs. It was all adequate but wouldn't chose to stay there again.
Séjour de 1 nuit en juillet 2023
Réponse de Reception Team le 4 juil. 2023
Good afternoon Ester,Thank you for taking the time out to leave us a review of your stay here at the Pennine Manor Hotel. I am sorry to read that the breakfast did not live up to your expectations, this lack of fresh fruit was an oversight on our part and this issue has now been raised and addressed with the relevant hotel departments. We appreciate you bringing this to our attention so that we can action on it and make sure it does not happen again in the future, we are always trying to improve our standards and it is feedback like this that helps us grow and develop as a business. I hope that you give us another chance in the future so we can show you that this was an irregular occurrence and we do offer a very good hearty breakfast selection.Warmest regardsPennine Manor Reception Team

8/10 Bien

Arild

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

8/10 Bien

Gaynor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel - great breakfast. Lovely location
Séjour de 1 nuit en juin 2023
Réponse de Pennine manor hotel le 23 juin 2023
Thank you for your feedback.Reception.