Dear Sandrine,thank you for taking the time to provide us with your feedback.We love to hear that you enjoyed your time with us and we will pass on your compliments to all departments involved.We would be happy to welcome you back whenever you are back in the city.Best regards,LinaGuest Service

Dear Clement, warm greetings from Renaissance Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. Our Guests' Feedback is the best way we have to constantly improve our Standards; hence, we have shared your feedback and reviewed improvement opportunities. Best regards, MariaRooms Controller

Dear Muhamad,thank you for your positive feedback! We areWe look forward to welcome you back.Kind regards,NinaGuest Services

HalloMaik, vielen Dank, dass Sie sich die Zeit für diese Review genommen haben. Es freut mich, dass Sie unsere Nachbarschaften gut erkunden konnten und das kulinarische Team Sie begeistern konnte. Gleichzeitig tut es mir Leid, dass das Rezeptions- und das Housekeepingteam Sie nicht überzeugt hat. Gerne habe ich Ihr Feedback mit dem Team geteilt und bin mir sicher, dass dies ein Einzelfall bleibt. Ich hoffe, dass wir Sie erneut begrüßen dürfen. Mit freundlichen Grüßen, Guest Service

Lieber Michael, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Freue über den Aufenthalt im Hamburg Renaissance zu teilen. Wir freuen uns auf Ihren nächsten Besuch. Mit besten Grüßen, Guest Service

Sehr geehrter Lars, vielen Dank für Ihren letzten Besuch in Hamburg. Es hat uns sehr gefreut zu hören, dass Sei mit der Lage sowie unseren Zimmern und Personal zu frieden waren. Jedoch würden wir uns auch für die entstandenen Mängel entschuldigen und dürfen Sie gerne versichern, dass wir Ihr Feedback an die entsprechenden Abteilungen weitergeleitet haben. Dennoch hoffen wir, dass wir Sie erneut bei uns im Hause zkünftlich wilkommen heißen dürfen. Mit freundlichen Grüßen,Dominik StracarGuest Services

Dear Nadia, Thanks for taking the time for this reveiw. It's great to see that you enjoyed your trip and we hope to welcome you again. Best regards, Guest Service

Sehr geehrter Detlev, vielen Dank für Ihr Feedback und Ihren letzten Aufenthalt in Hamburg. Wir stehts zufrieden zu lesen, dass Sie mit Ihrem Aufenthalt zufireden waren und hoffen, dass wir Sie deswegen bei uns im Hause erneut wilkommen heißen dürfen. Mit freundlichen Grüßen,Dominik StracarGuest Services

Dear Subhi, Thank you for taking the time for this review. It is great to see that you had a fantastic stay and we look forward to welcoming you again. With best regards, Guest Service

Dear Lars, Thank you for taking this time to complete a review of your recent stay. I am delighted to see that you had an enjoyable stay with us and hope to welcome you again in the future. With best regards, Guest Service

Dear Dario, Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. Best regards, Maria - Guest Services Team

Sehr geehrte Elke,vielen Dank für Ihren letzen Besuch im Renaissance Hamburg Hotel. Ihr Feedback schätzen wir uns sehr und wir uns für dies rechtlich bei Ihnen bedanken. Dies wurde an die entsprechenden Abteilung weitergeleitet. Wir hoffen, dass wir Sie erneut eines Tages bei uns im Haus wilkommen heißen dürfen. Mit freundlichen Grüßen,Dominik Stracar

Dear adem, Thank you for taking the time for this review. We are delighted that you had such a fantastic stay and look forward to welcoming you again. Best regards, Guest Service

Liebe Petra, herzliche Grüße aus dem Hamburg Renaissance Hotel! Vielen Dank, dass Sie sich die Zeit für dieses Feedback genommen haben. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten.Mit besten Grüßen, Guest Services

Dear Henrik, warm greetings from Renaissance Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us.Best regards, Guest Service

Dear Berith, Thank you for taking the time for this review. We are happy to read that you enjoyed your stay with us. Our rooms with two beds are equipped with french double beds. Upon request we are always happy to exchange the blanket or provide an extra one. We look forward to hosting you again. With best regards, Guest Service

Lieber Frank, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Begeisterung über Ihren Aufenthalt im Renaissance Hamburg zu teilen. Wir freuen uns auf Ihren nächsten Besuch. Mit besten Grüßen, Guest Service

Dear Karen, warm greetings from the Renaissance Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaGuest Services

Dear Peter,thank you for taking the time to provide us with your feedback.We are sorry to see that we couldn't meet your expectations fully while staying with us. We still hope that you enjoyed your time in Hamburg.We do hope to welcome you back with us in the future to make up for this experience.Best regards,Lina Guest Service

Lieber Simon,vielen Dank, dass Sie sich für das Renaissance Hamburg Hotel entschieden haben und uns Ihr Feedback mitgeteilt haben.Es freut uns zu hören, dass Sie einen schönen Aufenthalt bei uns hatten und wir werden Ihr Feedback gerne an alle Abteilungen weitergeben.Wir würden uns freuen, Sie in der Zukunft erneut bei uns begrüßen zu dürfen.Beste Grüße,Lina Guest Service

Liebe Marion, vielen Dank, dass Sie sich die Zeit für dieses Feedback genommen haben. Es freut mich sehr, dass Sie Ihren Aufenthalt genossen haben und teile gerne Ihren Verbesserungsvorschlag mit der entsprechenden Abteilung. Mit besten Grüßen, Guest Service

Hallo Victoria, herzliche Grüße aus dem Renaissance Hamburg Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten und das Frühstück sehr genossen haben.Maria Guest Services Team

Dear Dark, Thank you for taking the time for this review. We are happy to read that you enjoyed your stay and had plenty opportunity to explore the neighborhoods. I have shared your feedback with the related department and we look forward to welcoming you again. With best regards, Guest Service

Hallo Martin, vielen Dank, dass Sie das Renaissance Hotel für Ihren Aufenthalt gewählt haben. Wir freuen uns zu sehen, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Beste Grüße aus der Hansestadt, Maria - Guest Services

Dear Janne,thank you for choosing the Renaissance Hamburg Hotel and for providing us with your feedback.We are glad to hear that you enjoyed your stay with us and we hope that you had a good time in Hamburg.We are looking forward to welcome you back to us in the future.Sincerely,Fariz Luis Adrian MeiraniGuest Service Department

Dear Ana-Maria, Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. Best regards, Maria - Rooms Controller

Dear Niels,Thank you for taking the time to write this review of your recent stay.It is great to see that you enjoyed your stay overall.We are looking forward to welcome you back again during your next visit to HamburgSincerely,Fariz Luis Adrian MeiraniGuest Service Department

Dear Liza,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a satisfying stay at our hotel.It's always our goal to provide a comfortable and enjoyable environment for our guests, and we're delighted to know that we met your expectations. Should your travels bring you back to Hamburg, we would be honored to welcome you again.Warm regards,Fariz Luis Adrian MeiraniGuest Services Department

Dear Lone,thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our hotel, the location, and the positive experiences you had with our staff.We regret any inconvenience caused by the issue with the defective mixer tap in your bathroom. We sincerely apologize for the delay in addressing this matter. This is not our standard. Please know that we take such concerns seriously, and we will be reviewing our internal processes to ensure timely and efficient resolution of such issues in the future.On a positive note, we're delighted to hear that you enjoyed our breakfast buffet, the quality of food, and the overall good service provided by our waitstaff.Once again, we apologize for any inconvenience caused during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved and seamless experience.Kind regards,NinaGuest Service

Dear Oran,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to learn that your stay met your expectations and that you had an overall enjoyable time with us.We look forward to the pleasure of welcoming you back for another wonderful stay. Thank you once again for choosing our hotel, and we hope to have the opportunity to host you again in the near future.Sincerely,Fariz Luis Adrian MeiraniGuest Services Department

Dear Karsten,First of all, hank you for choosing the Renaissance Hamburg Hotel and for providing us with your feedback.We are glad to see that you enjoyed most of your stay and that you have been happy with your staff service experience, which is our most important goal every day.We would definitely love to welcome you back with us in the futureSincerely,Fariz Luis Adrian MeiraniGuest Service Department

Dear Rene,We are delighted to read your recent review and learn that you had an excellent stay with us. Thank you for taking the time to share your positive experience.It warms our hearts to know that you enjoyed your time with us, and we greatly appreciate your kind words about our staff service. We would definitely love to welcome you back during your next visit to Hamburg!Sincerely,Fariz Luis Adrian MeiraniGuest Services Department

Hallo Matthieu, vielen Dank für das Feedback, welches wir im Team besprochen haben. Beste Grüße, Ihr Guest Service Team

Dear Tobias,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to learn that your stay met your expectations and that you had an overall enjoyable time with us.Thank you once again for choosing our hotel, and we hope to have the opportunity to host you again in the near future.Sincerely,Fariz Luis Adrian MeiraniGuest Services Department

Hallo Joerg, herzliche Grüße aus dem Renaissance Hamburg Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben.Wir würden uns sehr freuen, Sie eventuell schon bald erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen und guten Wünschen, MariaGuest Services

Dear Per,First of all, thank you for taking the time to share with your your feedback during your recent stay in our hotel.Our goal is to deliver our guest the best service possible, therefore, if you would like to give us more details from your stay, please do not hesitate to contact us.We hope to welcome you back again in the future.Kind regards,Fariz Luis Adrian MeiraniGuest Services Department