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Avis sur King Charles Hotel

3 out of 5
King Charles Hotel
Brompton Road, Gillingham, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 344 avis sur 963." "
Note des voyageurs de 8 (Bien), d’après 412 avis sur 963." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 963." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 963." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 963." "

8,4/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Guy, Beauceville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons passé un bon moment à cet endroit après une longue journée de route. Je le conseillons vivement!
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 11 janv. 2024
Thank you for staying at the King Charles Hotel and for your perfect rating. We take it as one of the biggest compliments, especially when you have recommended us also. We hope to welcome you back in the future. Kind Regards

8/10 Bien

Gwenaelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Reservations le 29 déc. 2022
Thank you for staying at the King Charles Hotel and for your feedback. Kind regards

6/10 Satisfaisant

Jocelyne

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel vétuste aurait besoin d'une remise en état.
Séjour de 1 nuit en août 2022
Réponse de Reservations le 13 août 2022
Thank you for staying at the King Charles Hotel and for your review we appreciate it. Kind Regards

6/10 Satisfaisant

Betty

Séjour de 1 nuit en juin 2022
Réponse de Reservations le 24 juin 2022
Thank you for staying at the King Charles Hotel, we appreciate your feedback and hope to welcome you back again in the future. Kind Regards

10/10 Excellent

bernard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très fonctionnel et économique.
Hôtel très confortable. Grande chambre. Très bon rapport qualité / prix. Malheureusement, le restaurant était fermé et il n'y en a pas à proximité. Il faut une voiture car l'hôtel est un peu excentré.
Séjour de 4 nuits en août 2021
Réponse de Reservations le 24 août 2021
Good Morning Thank you for staying at the King Charles Hotel, we appreciate your feedback. We hope to welcome you again in the future.Kind regards

8/10 Bien

Franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018

8/10 Bien

Yolande

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel would highly recommend
Séjour de 2 nuits en mai 2024
Réponse de Reservations le 13 mai 2024
Thank you for staying at the King Charles Hotel and for your feedback we really appreciate it. Kind Regards

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed here a few times , very clean affordable and staff are great
Séjour de 1 nuit en mai 2024
Réponse de Reservations le 13 mai 2024
Thank you for staying at the King Charles Hotel and for your feedback we really appreciate it. Kind Regards

8/10 Bien

christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
comfortable
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 29 avr. 2024
Thank you for staying at the King Charles Hotel. We appreciate you taking the time to provide us feedback and hope to welcome you back again in the future. Kind Regards

6/10 Satisfaisant

Paul

Voyage en couple
Les points forts : Propreté
Average but comfortable nights stay
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 23 avr. 2024
Thank you for staying at the King Charles Hotel and for your feedback, we really appreciate it. We hope to welcome you back again in the future. Kind Regards

6/10 Satisfaisant

Vanessa

Voyage en famille
Les points faibles : Propreté et personnel et service
The hotel itself is quite large with plenty of rooms but a bit outdated. Outside needs a splash of paint as its a very strange colour pink and inside a revamp. Our room was spacious but the tv was so tiny and old which was mounted on far right hand corner of the room that you can hardly see it lol Also stains were on the ceiling boards which looked like they were on the verge of falling off any time soon. What was MOST annoying was that we were woken up by a cleaner knocking on our door, then proceeded to open with a key at 8.30am to clean it whilst we were still in bed, when we only arrived the day before late afternoon so couldnt have been dirty overnight, and we were booking out at 11am anyway that same morning. So why on earth couldnt the cleaner just waited until after we left to clean our room??? Please design 'do not disturb' signs so that we can hang oitside our room doors in future, please. Also so sweeteners would have been handy to have in room as well as sugar. Shower was nice and also plently of pillows privided. Breakfast was on the small size but nice, although staff seating us to our table was abrupt and not very friendly.
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 22 avr. 2024
Thank you for staying at the King Charles Hotel. All of our rooms have do not disturb signs in them to hang on your door to prevent this happening, we are sorry if you did not see yours in the welcoming brochure. Kind Regards

10/10 Excellent

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was lovely, we had a wedding booked at 2 , and the hotel had our room ready 2 hours early so we could get ready In plenty of time. Cosy atmosphere all round and we plan to stay again In may.
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 22 avr. 2024
Thank you for staying at the King Charles Hotel and for your lovely review, we really appreciate it and look forward to welcoming you back again in the future. Kind Regards

6/10 Satisfaisant

Antony

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Very friendly and polite staff. Quick and efficient check-in. Unfortunately it seems more money has been spent on fish tanks than maintaining the rooms, which are dated and run down. The room wasn’t terrible but certainly could do with some improvement, and closer attention paid when cleaning the bathroom. The towels were nice and fluffy though. Lots of potential but needs some work before I’d consider returning.
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 1 avr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you found our staff polite and friendly. We appreciate all your feedback and will use this to improve our services. Kind Regards

10/10 Excellent

malcolm

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 26 mars 2024
Thank you for staying at the King Charles Hotel. We are pleased to hear you had a good stay and hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Arthur

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything, especially the breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 25 mars 2024
Thank you for staying at the King Charles Hotel. W are pleased you enjoyed your stay especially our complimentary breakfast. We hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Ina

Voyage en groupe
Prima hotel
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 25 mars 2024
Thank you for staying at the King Charles Hotel and for your feedback, we really appreciate it. We hope to welcome you back again in the future. Kind Regards

8/10 Bien

Jo-Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Other than looking tired it was a lovely hotel to stay in. Dtaff were brilliant
Séjour de 4 nuits en mars 2024
Réponse de Reservations le 18 mars 2024
Thank you for staying at the King Charles Hotel. We appreciate your feedback and hope to welcome you back again in the future. Kind Regards

6/10 Satisfaisant

Billy

Séjour de 1 nuit en mars 2024
Réponse de Reservations le 28 mars 2024
Thank you for staying at the King Charles Hotel and for taking the time to leave us a review. We hope to welcome you back again in the future. Kind Regards

10/10 Excellent

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 9 mars 2024
Thank you for staying at the King Charles Hotel and for your feedback, we really appreciate it. Kind Regards

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Car park felt a little unsafe at first but the welcome from staff was fantastic. We were given an upgraded room which had plenty of space.
Séjour de 1 nuit en février 2024
Réponse de Reservations le 28 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you was happy with the free ungraded bigger room. We appreciate all your feedback and hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Nicky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Reservations le 28 févr. 2024
Thank you for staying at the King Charles Hotel and for your feedback. We hope to welcome you back again in the future. Kind Regards

8/10 Bien

Mathew

Les points forts : Propreté, personnel et service, équipements
Property is a good budget choice for 1 or 2 nights. I did find lighting in the reception and the rooms was on the darker side. This seems due to the choice of using spotlights mounted into the ceiling tiles. Overall cleanliness was good with only some dust in the stairwell. Check in and check out was quick and easy.
Séjour de 2 nuits en février 2024
Réponse de Reservations le 26 févr. 2024
Thank you for staying at the King Charles Hotel. We appreciate all your feedback and hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a really good nights sleep followed by a lovely breakfast. Thank you
Séjour de 1 nuit en février 2024
Réponse de Reservations le 26 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased to hear you had a good night sleep and enjoyed your breakfast. We hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel and great staff
Stayed here for one night and arrived early, but the lovely lady on reception checked my room was ready and let me check in. Clean, comfy bed, good shower, and a nice bar where they had the football on. Breakfast in the morning was really good too. Will definitely choose this hotel over the 'chain' hotels I've tried in the area next time!
Séjour de 1 nuit en février 2024
Réponse de Reservations le 26 févr. 2024
Thank you for staying at the King Charles Hotel. We are so pleased to hear you had a great stay with us and would return, this is the biggest compliment we can have. We look forward to welcoming you again. Kind Regards

2/10 Horrible

John

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Would never go there again checked out within 2 hours
Séjour de 1 nuit en février 2024
Réponse de Reservations le 22 févr. 2024
We are sorry to hear you did not enjoy your stay with us. If we had known there was an issue with your room or the hotel we would of tried to rectify this for you.

10/10 Excellent

Stuart

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Stay
Good and friendly check in. The room is in very good condition and quiet. Eating was very good. I would definitely stay there again.
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 19 févr. 2024
Thank you for staying at the King Charles Hotel. We are p[leased you had an good check in and enjoyed your stay at the hotel. We look forward to welcoming you back again in the future. Kind Regards

10/10 Excellent

SonjaAnn

Séjour de 1 nuit en février 2024
Réponse de Reservations le 15 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards

10/10 Excellent

anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
We would definitely stop here again,great value,,and spotless clean
Séjour de 1 nuit en février 2024
Réponse de Reservations le 15 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards

6/10 Satisfaisant

Dennis

Séjour de 2 nuits en février 2024
Réponse de Reservations le 20 mars 2024
Thank you for staying at the King Charles Hotel. We appreciate you taking the time to leave us a review. kind regards

10/10 Excellent

Laura Jane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good.
Séjour de 3 nuits en janvier 2024
Réponse de Reservations le 15 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards

4/10 Médiocre

Amaresh

A friend of mine came to pick me up daily and the car remained in the hotel’s parking lot for may be 10-15 minutes at a time. My friend got multiple parking tickets for that!!!! Basic accommodation. Nothing to write home about!!
Séjour de 3 nuits en janvier 2024
Réponse de Reservations le 2 févr. 2024
There are signs around the car park that state that you need to register your car if you are using our carpark. Parking Eye are an external company that will charge any vehicle parked for more than ten minutes without being registered at reception. Regards

8/10 Bien

alan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Reservations le 2 févr. 2024
Thank you for staying at the King Charles Hotel and for taking the time to leave us a review. We hope to welcome you back in the future. Kind Regards

10/10 Excellent

Temi

Voyage d’affaires
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 2 févr. 2024
Thank you for staying at the King Charles Hotel and for your 10/10 rating. We take it as one of the biggest compliments and we hope to welcome you back in the future. Kind Regards

8/10 Bien

Diane

Les points forts : Propreté, personnel et service, confort de la chambre
Good one night hotel
Good hotel. Rooms spacious with good shower but could do with a little refurbishing. Beds comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 2 févr. 2024
Thank you for staying at the King Charles Hotel and for your feedback. We are happy to hear that you found your stay comfortable and we hope to welcome you back in the future. Kind Regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 24 janv. 2024
Thank you for your review

10/10 Excellent

elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 24 janv. 2024
Than k you for your review

10/10 Excellent

Arantxa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Reservations le 15 févr. 2024
Thank you for staying at the King Charles Hotel. We are pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards

6/10 Satisfaisant

Akhilmadhu

Voyage en couple
Les points forts : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de Reservations le 11 janv. 2024
Thank you for staying at the King Charles Hotel and for taking the time to rate us. We hope to welcome you back in the future. Kind Regards

10/10 Excellent

Graham

Séjour de 4 nuits en décembre 2023
Réponse de Reservations le 11 janv. 2024
Thank you for staying at The King Charles Hotel and for your 10/10 rating. We take it as such a compliment and hope to welcome you back in the future. Kind Regards

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, équipements
-
Séjour de 2 nuits en décembre 2023
Réponse de Reservations le 27 déc. 2023
Thank you for staying at the King Charles Hotel and for your 5 out of 5 rating. We take it as such a compliment and hope to welcome you back in the future. Kind Regards

10/10 Excellent

stuart

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good apart from I needed a pair of binoculars to see the television from my bed
Séjour de 2 nuits en décembre 2023
Réponse de Reservations le 24 déc. 2023
Thank you for staying at the King Charles Hotel and for your feedback. We take it all on board. We are happy to have received a 5 out of 5 rating from you and hope to welcome you back in the future. Kind Regards

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy days
family from the north visiting family in the south. Found this gem a few years ago, we never stay anywhere else, can not fault this hotel on any level well done to the staff keep it up and thank you once again.
Séjour de 2 nuits en décembre 2023
Réponse de Reservations le 24 déc. 2023
Thank you for staying at the King Charles Hotel and for you perfect rating. We take it as such a compliment, especially that you never stay anywhere else and cannot fault us on any level. We hope to keep welcoming you back. Kind Regards

4/10 Médiocre

Vijaya

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel advertised free breakfast. I went down for breakfast on Saturday at ,8.30. The staff said to await breakfast order to be taken. Half hour later I left because the staff ignored me. May be I looked odd. Old or something.
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 20 janv. 2024
Thank you for staying at the King Charles Hotel. We are a little surprised by your review, as this certainly is not normal practice and our staff would not on purposely ignore anyone for any reason. We wished you had spoken to the breakfast staff regarding this matter or reception at the time so we could of seen why an oversight like this would take place.

8/10 Bien

Melvyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Quiet & peaceful. Breakfast included , which was a bonus.
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 12 déc. 2023
Thank you for staying at the King Charles Hotel and for your review. We are happy to hear that you found your stay peaceful and we hope to welcome you back in the future. Kind Regards

10/10 Excellent

Tilly

Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 27 déc. 2023
Thank you for staying at the King Charles Hotel and for your perfect rating. We hope to welcome you back in the future. Kind Regards

6/10 Satisfaisant

James

Voyage en famille avec de jeunes enfants
Our room was not ready for use, there was a mix up regarding the booking of which I am owed an agreed refund.
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 20 janv. 2024
Thank you for staying at the King Charles Hotel. We are sorry for the mix up regarding your booking due to a computer error. We hope this has not put you off staying with us again. Kind Regards

8/10 Bien

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable rooms
Séjour de 1 nuit en novembre 2023
Réponse de Reservations le 29 nov. 2023
Thank you for staying at the King Charles Hotel. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Gavin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Difficult to fault this hotel. It suited my taste in decor and layout, and is quiet and comfortable. Pleasant small bar, lounge, and good dining facilities. Approachable, helpful staff, and an unforcedly friendly atmosphere, with none of the 'have a nice day' nonsense so prevalent in corporate hotels.
Séjour de 3 nuits en novembre 2023
Réponse de Reservations le 28 nov. 2023
Thank you for staying at the King Charles Hotel. We are so pleased to hear you enjoyed your stay with us and found so many positives. We hope to welcome you back again in the future. Kind Regards

8/10 Bien

adriane

Séjour de 7 nuits en février 2023
Réponse de Reservations le 15 déc. 2023
Thank you for staying at the King Charles Hotel and for your review. We hope to welcome you back in the future. Kind Regards