Les notes se basent sur un nombre total de 377 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 96 % des clients
4,7 Propreté de la chambre
4,4 Services et personnel
4,6 Confort de la chambre
4,6 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Portland, OR

Great hotel near Florence airport

Publié le 4 déc. 2014
The room was immaculate and comfortable, front desk very helpful. I was provided with a restaurant recommendation, electrical converter and a breakfast bag since u had to leave for airport before breakfast was served.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Qc.

5 min from airport 15 by bus to downtown,

Publié le 25 nov. 2014
Les + : everything great!
Les - : For me was ok in everything.
Situation : You have to take a bus to go downtown Florence about 15 min. and 5 min from airport..
Very comfort hotel, staff nice, food good, near airport by taxi 5 min. you will paid about 8.00euros, buses every 10 min to get to downtown Florence, (about 15 min ride) and a good super market 3 min walk...good location for a early flight.
Commentaire laissé par : Direction de l'hôtel
4 déc. 2014 par General Manager, Direction de l'hôtel
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
2 sur 5
par un voyageur vérifiéde Virginia, US

This hotel room was out off our expectation

Publié le 18 nov. 2014
Les + : Breakfast was well served and available in the early morning 6:30am. There is a bus stop near the hotel to downtown. A supermarket is just behind.
My wife and I recently visited Florence, Italy. We drove a car to the hotel a bit late in the evening. Since this hotel is too close to the street and has no driving-in area in the front of the hotel, we really got the hard time to find out the parking area because there is no clear sign to indicate a driver to the hotel parking area. When checked into the room, I noticed the carpet was so worn and broken around the door. Since we got too exhausted, we decided not to change to another room. However, when we took the shower, the drain was clogged. The secure box could not be reset with following the instruction. Only one wall jack (out of three) was functioned. In the next morning, I reported those issues to the front desk. I was told those issues would be fixed if we still kept in the same room. But when we came back in the night, the issues were still there. There are not many and good restaurants around this hotel. We went to La Tortuga Di Oreste Gaetano which was recommended by the hotel staff. The food was OK but we got the additional charge (4 Euros) for napkins.
Commentaire laissé par : Direction de l'hôtel
24 nov. 2014 par General Manager, Direction de l'hôtel
Dear Guest, we thank you so much for the review about your experience in our Starhotels Tuscany. We apologize for hearing that your stay by us was not measured up with your expectations and we will take in consideration your signalization in order to improve the quality of our services. We’ll wish to see you here again. Best regards. Gaetano Gatti – Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Da provare

Publié le 28 oct. 2014
Camera accogliente e spaziosa. Abbiamo alloggiato in una doppia superior. Abbiamo richiesto una culla e ci è stata fornita senza problemi. Personale cordiale, preciso e puntuale. Era con noi anche il nostro amici a 4 zampe.unico neo: non eravamo stati avvertiti del supplemento per animali di piccola taglia
Commentaire laissé par : Direction de l'hôtel
5 nov. 2014 par General Manager, Direction de l'hôtel
Gentile Ospite, desideriamo ringraziarla per le positive parole che ha voluto esprimere nel descrivere il soggiorno presso il ns Starhotels Tuscany. Abbiamo condiviso con tutto lo Staff i suoi commenti con l’obiettivo di migliorare ulteriormente la qualità dei nostri servizi. Ci dispiace molto non foste stati avvisati del supplemento e ce ne scusiamo. Nella speranza di poterla avere nuovamente nostro Ospite, ringraziamo e salutiamo cordialmente. Gaetano Gatti. Direttore
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Budapest

Excellent hotel, far from the city center

Publié le 5 oct. 2014
Les + : Comfort of the room
Les - : Parking space could be indoors
We've chosen this hotel as part of our road trip, for which we needed a parking space - thus staying in the city center wasn't really an option. The hotel is very nice, the staff is very helpful, room with good size and very comfortable. However, its around 4km from city center which translates to a good 10-15 euro taxi drive.
Commentaire laissé par : Direction de l'hôtel
11 oct. 2014 par General Manager, Direction de l'hôtel
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde vancouver, canada

Close to airport

Publié le 30 sept. 2014
Les + : it was very quiet
Les - : We were disappointed to find the fitness centre closed.
Situation : Local bus stop in front of hotel for accessing city centre. Easy, cheap, & runs frequently. Bus tickets available at front desk. It's a 10 minute ride
The hotel was clean & comfortable, and close to the airport for an early departure. the included breakfast was good.
Commentaire laissé par : Direction de l'hôtel
4 oct. 2014 par General Manager, Direction de l'hôtel
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very nice hotel, few bus stops away from center

Publié le 22 sept. 2014
Very convenient, with grocery store behind, 4 bus stops away from center of Firenze
Commentaire laissé par : Direction de l'hôtel
26 sept. 2014 par General Manager, Direction de l'hôtel
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Bel soggiorno

Publié le 20 sept. 2014
Hotel appena fuori dal centro. Collegato benissimo. Parcheggio gratis. Un po costoso ma in linea con prezzi firenze
Commentaire laissé par : Direction de l'hôtel
4 oct. 2014 par General Manager, Direction de l'hôtel
Gentile Ospite, sono molto felice di leggere che il suo soggiorno presso il nostro Starhotels Tuscany sia stato di suo gradimento. Le sue belle parole ci inorgogliscono e ci spingono a perseguire la strada intrapresa per il raggiungimento dell’eccellenza. Grazie per la preferenza accordataci!!. Cordiali saluti. Gaetano Gatti. Direttore
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 10 sept. 2014 sur Hotels.com
5 sur 5
Recommandé
par heiko meritade vaihingen

tolles hotel

Publié le 6 sept. 2014 sur Hotels.com
Sehr schönes und sauberes Hotel. Hatten ein sehr schönes, großes Zimmer im 10. Stock. Kostenloser Parkplatz erwähnenswert. Einzig das Früstück fiel im Gesamteindruck etwas zurück. Wir kommen gerne wieder.