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Avis sur DoubleTree by Hilton Corpus Christi Beachfront

3 out of 5
DoubleTree by Hilton Corpus Christi Beachfront
3200 E Surfside Blvd, Corpus Christi, TX

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 320 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 212 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 177 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 149 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 148 avis sur 1006." "

7,0/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

2/10 Horrible

michele

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de Hotel Manager le 4 mai 2023
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
clean
Séjour de 1 nuit en avril 2024

8/10 Bien

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property, surrounded by not so nice hotels and very noisy highway bridge. Parking was very inconvenient with a separate hotel QR Code vendor that was hard to navigate.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 28 avr. 2024
Dear Steve,Thank you for taking the time to share your feedback. We're glad to hear that you found our property nice. We apologize for any inconvenience caused by the surrounding area and the noise from the highway bridge. Your comments about parking and navigating the QR Code vendor will be reviewed to improve the experience for our guests. We appreciate your input and hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Randy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the Bar are always very friendly and personal. I have been at this hotel twice and the bar staff- Jackie, Morgan and Lia have made the stays excellent.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 28 avr. 2024
Dear Randy,Thank you for your wonderful review and for highlighting the exceptional service provided by Jackie, Morgan, and Lia at our bar. We're thrilled to hear that they contributed to making your stays excellent. Our team takes pride in delivering friendly and personalized service to all our guests. We'll make sure to pass on your kind words to them. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 Excellent

Zbigniew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staf , fire alarm went off at 5AM
Séjour de 6 nuits en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff friendly, but we apologize for any inconvenience caused by the fire alarm going off at 5 AM. Your safety is our top priority, and we appreciate your understanding in such situations. We hope to welcome you back for a smoother and more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Emily

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved this property. Will definitely be back.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Emily,Thank you for your wonderful 5 out of 5 review on Expedia! We're thrilled to hear that you loved our property and that you plan to visit us again. Your kind words are greatly appreciated, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Manager

10/10 Excellent

Lilly, longview te

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Lilly,Thank you so much for your fantastic 5 out of 5 review on Expedia! We're delighted that you had a wonderful experience during your stay at our hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bien

Oslibis, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El servicio es excelente y se aprecia bastante limpieza , pienso que en el Bar Restaurant pueden tener más variedad de platos para ofertar, pero en general me sentí acogedora y placentera el fin de semana que estuve ahí.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Oslibis,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our service excellent and appreciated the cleanliness of our facilities. Your suggestion regarding more variety in the Bar Restaurant menu is noted, and we will certainly consider it to enhance our offerings. We're glad that you felt welcomed and had a pleasant weekend overall. We look forward to welcoming you back and providing you with an even better experience in the future.Sincerely,Hotel Manager

8/10 Bien

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I liked was the staff was friendly and very helpful, the only thing I didn’t like was they were down to 1 elevator working.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Joe,Thank you for your review and for highlighting our friendly and helpful staff. We apologize for any inconvenience caused by the elevator situation. Your feedback is valuable to us, and we will address this issue to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for another pleasant stay.Sincerely,Hotel Manager

8/10 Bien

Anthony, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Other than one of the guest elevators being out of service, this is a great hotel. Conveniently located to the water, the USS Lexington, Bank of America Center, art museum and Aquarium.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Anthony,Thank you for your positive review and for choosing to stay with us. We're glad to hear that you had a great experience overall. We apologize for the inconvenience caused by one of the guest elevators being out of service and appreciate your understanding. It's wonderful to know that you found our hotel conveniently located near various attractions. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bien

Valarie, Pearland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Valarie,Thank you for your feedback! We appreciate your honest review and are glad to hear that you had a positive experience overall. We value your input and hope to have the opportunity to exceed your expectations in the future!Sincerely, Hotel Manager

10/10 Excellent

Israel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My only gripe with this and I heard it from several other guests as well was the paid parking thing. I would expect that if I'm paying premium for a location such as this, the parking fee is waived off for guests. Otter than that I recommend this location to anyone.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager. le 8 avr. 2024
Dear Guest,Thank you for the review. I am glad that you found a nice location and had a good stay. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We're committed to our goal of a perfect stay for you next time. I hope that you will choose to visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and helpful location was great I didn’t like I found a hair in one of the towels and the restroom needed more cleaning also I didn’t like I had to pay for parking
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Paula,Thank you for your positive rating and feedback about our staff and location. We apologize for the issues you encountered with cleanliness and parking. Your comments have been noted, and we will address these areas to ensure a better experience for our guests in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to host you again.Sincerely,Hotel Manager

8/10 Bien

Perla

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only one inconvenience No hoy water in the shower
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Perla,Thank you for sharing your feedback with us. We apologize for the inconvenience of not having hot water in the shower during your stay. Your comment has been noted, and we will work to address this issue to ensure a more comfortable experience for our guests in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to host you again.Sincerely,Hotel Manager

6/10 Satisfaisant

Henry

Les points faibles : Personnel et service
The key didn't work ,i had to go from 6th floor 3 times for the same problem and the staff just laughed
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Henry,We apologize for the inconvenience you experienced with the key not working during your stay. Your feedback is important to us, and we take it seriously as we strive to provide a smooth and pleasant experience for our guests. We will address this issue with our staff to ensure that similar incidents do not occur in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to make it up to you on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and clean room. I'd recommend!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Kathleen,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that you found our staff friendly and the room clean. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay whenever your travels bring you back to our area.Sincerely,Hotel Manager

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 28 mars 2024
Dear Jessica,Thank you for your excellent rating of 5 out of 5 on Expedia! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Hotel Manager

10/10 Excellent

Julia

Les points forts : Équipements et infrastructures et conditions de l’hébergement
This is our second year coming back to this hotel and Corpus! Will stay again. Love Texas and being on the beach.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Julia,Thank you for your wonderful review and for choosing to stay with us again! We're thrilled to hear that you had a great experience and that you enjoyed your time in Corpus Christi. We're proud to provide a memorable stay for our guests, and we look forward to welcoming you back for another enjoyable visit next year. Safe travels until then!Sincerely,Hotel Manager

10/10 Excellent

Tavon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Tavon,Thank you for your excellent rating! We're delighted that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Kandyce, Edinburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Kandyce,Thank you for your excellent rating! We're thrilled that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Aspen

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 11 avr. 2024
Dear Aspen,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

8/10 Bien

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Melissa,Thank you for your review and for choosing our hotel. We are glad to hear that you had a positive experience overall. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté et personnel et service
Clean
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Michael,Thank you so much for your perfect 5 out of 5 review! We are thrilled to hear that you had a wonderful experience at our hotel. Your feedback means a lot to us, and we look forward to providing you with another excellent stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Susie, Wharton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 16 mars 2024
Dear Susie,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you had a fantastic stay at our hotel. If there's anything specific you loved about your experience or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was very clean, and staff were pleasant.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 14 mars 2024
Dear Amber,Thank you for your review! We're thrilled to hear that you found our hotel to be clean and our staff pleasant. Maintaining cleanliness and providing friendly service are top priorities for us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Cynthia, San Antonio

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 13 mars 2024
Dear Cynthia,Thank you for taking the time to share your feedback. We appreciate your honest review and regret to hear that your experience did not meet your expectations. We take all guest feedback seriously and will use your comments to address any areas of concern and improve our services for future guests. If there is anything specific that you would like to discuss or if there are any issues we can assist you with, please feel free to reach out to our team. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager

2/10 Horrible

Shashi

Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Guest,We are truly sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we apologize for not meeting your expectations. We would appreciate the opportunity to learn more about your specific concerns and address them directly. If you are willing, please contact our management team to discuss your stay in more detail. We value your input and hope to have the chance to make amends in the future.Sincerely,Hotel Manager

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 26 févr. 2024
Dear Christina,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

8/10 Bien

Nadine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Nadine,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 Satisfaisant

Sandra

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 15 févr. 2024
Dear Sandra,Thank you for taking the time to share your experience with us. We appreciate your feedback.I noticed your rating is 3 out of 5, and I'm interested in learning more about your stay. If there are specific aspects that you believe could be improved, please let us know. We strive to provide the best possible experience for our guests, and your insights are valuable in helping us achieve that.Thank you again for choosing to stay with us. We look forward to any additional comments you might have.Sincerely,Hotel Manager

10/10 Excellent

Thomas

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 15 févr. 2024
Dear Thomas,Thank you for choosing our hotel for your stay. We are delighted to see your 5 out of 5 rating! If you have any specific feedback or if there is anything we can do to make your future stays even more enjoyable, please feel free to let us know.We appreciate your support and hope to welcome you back soon.Best Regards,Hotel Manager

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Jennifer,We sincerely appreciate your perfect rating and are thrilled to learn that you had a wonderful experience during your stay. It's our aim to provide exceptional service and create a comfortable environment for our guests. If you have any additional feedback or specific highlights from your visit that you'd like to share, please feel free to do so. We look forward to the opportunity to welcome you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the nice and delicious food in the cafe.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 1 févr. 2024
Dear Catherine,Thank you for your positive rating and feedback on Expedia! We're pleased to hear that you enjoyed the nice and delicious food in the cafe. If there's anything else you liked or any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to serving you again for another enjoyable experience.Sincerely,Hotel Manager

10/10 Excellent

Nicole

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Nicole,Thank you for your excellent rating and for choosing to stay with us. We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome survive
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 29 janv. 2024
Dear Michael,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you received awesome service during your stay. Providing exceptional service is our priority, and we're glad to know that we met your expectations. We look forward to welcoming you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Isabel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
They allowed us to check in early and were super nice about it when I asked. The room was clean and the full size toiletries are convenient when you’re forgetful like me.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 29 janv. 2024
Dear Isabel,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a positive experience with us and that you would choose to stay again. We're glad that our early check-in option was convenient for you and that our staff was accommodating and friendly. It's great to know that you found the room clean and appreciated the full-size toiletries. Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Emma

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Emma,Thank you for your excellent rating and for choosing to stay with us. We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 18 janv. 2024
Dear April,Thank you for the fantastic rating! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back for another 5-star stay in the future.Sincerely,Hotel Manager

10/10 Excellent

ALONZO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 17 janv. 2024
Dear Guest,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a 5-star experience during your stay. Your satisfaction is our top priority, and we appreciate your recognition of our efforts.We look forward to welcoming you back on your future travels.Sincerely,Hotel Manager

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 17 janv. 2024
Dear Guest,Thank you for your 5-star rating and positive review! We are thrilled to hear that you had a great experience during your stay. Providing excellent service and a comfortable environment for our guests is our priority.We appreciate your feedback and hope to welcome you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Armando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy buena ubicación
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 12 janv. 2024
Dear Guest,Thank you for your positive feedback on our location. We're delighted to hear that you found it very good. If there are other aspects of your stay you'd like to share or if there are ways we can further enhance your experience, please let us know. We look forward to serving you again.Sincerely,Hotel Manager

10/10 Excellent

Marisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a nice stay and hotel was beautiful
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 12 janv. 2024
Dear Marisa,Thank you for your fantastic 5 out of 5 rating on Expedia! We're delighted to hear that you had a nice stay and found our hotel beautiful. Your positive feedback is truly appreciated. If there's anything specific you enjoyed or if there are ways we can further enhance your experience, please let us know. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

10/10 Excellent

Praveen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear Praveen,Thank you for sharing your positive feedback on Expedia with a 5 out of 5 rating! We're delighted to hear that you found our place nice. If you have any specific comments or suggestions for improvement, please feel free to share. We appreciate your support and hope to welcome you back for another pleasant stay.Sincerely,Hotel Management

6/10 Satisfaisant

Anthony

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service
We popped into the bar on Saturday night for a pre dinner drink. Sat at the bar IN FROnT of the bar tender for 15 minutes. Not exaggerating. He helped all the people at the other end. Chatted with the couple beside us and walked away. Not so much as a I’ll be right with you. Got up and walked out
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 2 janv. 2024
Dear Anthony,We sincerely apologize for the lapse in service you experienced at the bar. Your feedback is concerning, and we regret any inconvenience caused by the bartender's lack of attention. This is not reflective of the standards we aim to provide, and we will address the matter with our team to ensure better communication and service. We appreciate your patience and understanding, and we hope you might consider giving us another opportunity to provide a more positive experience in the future.Sincerely,Hotel Manager

8/10 Bien

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 2 janv. 2024
Dear Tammy,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Julia

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 20 janv. 2024
Dear Julia,Thank you for taking the time to leave a 5-star review on Expedia! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. Your feedback is valuable, and we look forward to welcoming you back for another excellent stay.Sincerely,Hotel Manager

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gudsbenådet besøg ved Golfen
Fantastisk beliggenhed, hjælpsomt personale - bare dejligt!
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 30 déc. 2023
Dear Christina,Thank you for your glowing 10 out of 10 review on Hotels.com! We're thrilled to hear that you enjoyed your visit, appreciated our fantastic location, and found our staff helpful. Your positive comments are truly appreciated.Sincerely,Hotel Manager

10/10 Excellent

Moin

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 28 déc. 2023
Dear Moin,Thank you for the excellent rating of 5 out of 5! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share. We look forward to the pleasure of welcoming you back for another fantastic stay.Sincerely,Hotel Manager

8/10 Bien

Jesus

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Housekeeping
The stay was amazing but Housekeeping was Just terrible Stayed for 2 nights and came back to everything was still the same as I left it no clean towels no new sheets and room service trays and trash cans full I’m not sure when they clean and this room was for 4 people my self and my family
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 20 déc. 2023
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you had an amazing stay. However, we apologize for the shortcomings in our housekeeping service. Your feedback is essential for us to improve, and we will address this issue promptly. Please be assured that we take your comments seriously and will take the necessary steps to ensure a more satisfactory experience on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beachfront, large clean rooms. Restaurant was good, if you have dietary restrictions you will have to drive to eat. Walking distance to local attractions:). Will stay here again.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 12 déc. 2023
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed the beachfront location, spacious and clean rooms, and the on-site restaurant. Your feedback is appreciated, and we look forward to welcoming you back on your future visits. If you have any specific dietary needs in the future, feel free to let us know in advance, and we'll do our best to accommodate.Sincerely,Hotel Manager