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Avis sur Travelodge by Wyndham Downtown Chicago

2 out of 5
Travelodge by Wyndham Downtown Chicago
65 E Harrison St, Chicago, IL

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 358 avis sur 1676." "
Note des voyageurs de 8 (Bien), d’après 440 avis sur 1676." "
Note des voyageurs de 6 (Satisfaisant), d’après 318 avis sur 1676." "
Note des voyageurs de 4 (Médiocre), d’après 247 avis sur 1676." "
Note des voyageurs de 2 (Horrible), d’après 313 avis sur 1676." "

6,6/10

Propreté

7,4/10

Personnel et service

5,6/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 Excellent

youssef

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres bon endroit
Séjour de 2 nuits en mars 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 27 mars 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

8/10 Bien

Stéphanie Bakesha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Perfect for my objectif
Séjour de 3 nuits en mars 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 6 mars 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon

8/10 Bien

François

Les points forts : Personnel et service
Propre,mais faut pas regarder derrière les meubles ou derrière la télé. Chambre au 2 étage avec des rideaux opaques mais trop court,si bien que les spots du parking de l'autre côté de la rue éclairent correctement la chambre. Sinon Chicago c'est super.
Séjour de 2 nuits en septembre 2023
Réponse de Kind regards, Lyanne Godoy Front Office Manager Tr le 30 sept. 2023
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

2/10 Horrible

Alain

Les points forts : Personnel et service
I have been bitten by a 1000 bed bug’s I will make an official complaint
Séjour de 4 nuits en juillet 2023

4/10 Médiocre

Alain

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
L’état de la chambre était correct, niveau plus que minimal, mais très bas. Par exemple, même pas de lampes de tables de nuit et absence totale d’insonorisation: nous pouvions entendre toutes les conversations de la chambre contiguë, mais surtout, l’impression que les métros (à Chicago, c’est une vieille technologie de métal sur métal) presqu’incessants passaient dans la chambre. Je ne recommande pas du tout cet hôtel au prix demandé.
Séjour de 4 nuits en mai 2023
Réponse de Kind regards, Lyanne Godoy Front Office Manager Tr le 26 mai 2023
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

2/10 Horrible

Amandine

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023
Réponse de Kind regards, Lyanne Godoy Front Office Manager Tr le 5 mai 2023
Thank you for taking the time to share your feedback. Being an older property our main objective is to always provide a clean and comfortable place to stay. We hope you give us another chance. Thank You.

8/10 Bien

hugues

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2022
Réponse de Judy le 19 août 2022
Dear Hugues,Thank you for staying with us at Travelodge Downtown, I'm happy you had a nice visit and hope you stay with us again in the future

8/10 Bien

Caroline

Voyage d’affaires
Les points forts : Propreté et personnel et service
Place was clean and room spacious. Comfortable bed.
Séjour de 2 nuits en juin 2022
Réponse de Judy le 27 juin 2022
Dear Caroline, Thank you so much for staying with us and your wonderful review. we hope to see you again in the near future.

8/10 Bien

Patrick Edouard

Voyage en groupe
Les points forts : Propreté
Bonjour très bien placé pour visiter Chicago Très bon lit merci
Séjour de 10 nuits en juin 2022
Réponse de Judy le 25 juin 2022
Dear Patrick, Thank you for choosing Travelodge Downtown and for you review. I am so happy you enjoyed your stay and that the bed was very comfy. We hope to see you on your next visit to Chicago. Thanks again for choosing Travelodge,

2/10 Horrible

Marc

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cette hôtel est la pire de tout ce que j'ai vu
Séjour de 1 nuit en mai 2022
Réponse de Judy le 25 juin 2022
Dear Marc, Thank you for choosing Travelodge Downtown, I apologize your stay wasn't a more happy one. We are an older property and a renovation is in the works, we hope you come back to see in the future. Thanks again for choosing Travelodge,

8/10 Bien

Charles

Les points forts : Propreté et personnel et service
Très bien situé. Le personnel était très amical et aidant. L’hôtel en tant que tel est défraichi, mais propre.
Séjour de 2 nuits en octobre 2021
Réponse de Mike le 17 oct. 2021
Hello valued guest, and thank you for taking the time out to respond and share your experience as it will help us prepare for the future.

6/10 Satisfaisant

Jean-Francois

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour mitigé
Bien localisé dans le Sud du Loop, l’hôtel est vieillissant et pas très bien entretenu... Compte tenu de la durée de mon séjour, j'ai été upgradé sur un Juior King Size Suite, sympa de leur part. Mais compte tenu du COVID, les chambres ne sont pas faites pendant le séjour des clients, en revanche tout ce dont j'ai eu besoin a été déposé devant ma porte. Mais dormir 10 jours dans les mêmes draps, c'est moyen...
Séjour de 9 nuits en août 2021
Réponse de JB le 14 sept. 2021
Thanks for your review! we will work harder on providing a better experience for out guest.

6/10 Satisfaisant

bong

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Dirty
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Dieter

Voyage en couple
Les points forts : Personnel et service
Sehr gute Lage im Loop, für einige Tage ausreichend, Preis-Leistung ok.
Séjour de 6 nuits en mai 2024

8/10 Bien

Lorraine, Calgary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff were very helpful. The breakfast served was varied and tasty. The room was quite small but it was modern & convenient.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Andrea

Voyage en groupe
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Las fotos no son la realidad
Séjour de 5 nuits en mai 2024

4/10 Médiocre

MIGUEL

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
CTA subway is running all day and night!! Extremely noisy!!!! Why the hotel doesn’t Install windows with a special glass against noise?? Very insecure area, particularly during evening. Rooms are old but at least are clean.
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
O
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

4/10 Médiocre

Thomas

Les points faibles : Personnel et service
This property needs attention. The room given to me, 1101, had no easy chair for relaxing, just the desk chair. The curtains didn't block out outside night lights. Didn't block out morning daylight either. The coffee maker was located next to the TV set - but there were no electrical outlets nearby. The closet is junky looking with typical closet things piled up on top of a room safe. When I checked in at night, I was assured that the security deposit would be refunded to me in the morning upone check out. At morning checkout I was informed that the refund takes 3 to 5 days. When I asked for a printed copy of my receipt, I was told that the printer was not functioning and my request was denied. (I have no plans to use this facility again.)
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

4/10 Médiocre

Maria Teresa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was not so friendly
Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

4/10 Médiocre

Juan Pablo

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hay mucho ruido porque está a lado de la estación del metro. Se pierden las cosas en la habitación.
Séjour de 4 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

4/10 Médiocre

Lulu

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bedsheets and beds 🛌 we're smelling the bed was lopsided in very uncomfortable.... thet shower felt like you were going to sink into the next floor
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

4/10 Médiocre

Durell, Alvaton

Les points faibles : Infrastructures et conditions de l’hébergement
Old, dumpy property. Old window AC not adjustable. No thermostat. No access to heat. $250 for downtown is not expensive, but in this case it would be better to stay in a Motel 6 outside of town if you can afford the time for the train ride. This room was not as good. Nice lobby though.
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

8/10 Bien

Andy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Dillon

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The shower was incredibly dirty. The entire bathroom was dirty. The sheets were paper thin. The TV was from the 1900s. However the staff was pleasant.
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The heat could’ve been set for longer periods of time
Séjour de 7 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

8/10 Bien

Simone

Les points forts : Personnel et service
Just a little outdated
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

4/10 Médiocre

Taylor

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was covered in a layer of dust and was overall grimy. Lack of parking for hotel guests resulted in having to park in a nearby lot where our catalytic converter was stolen. Will never return to this hotel.
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

10/10 Excellent

Malcolm

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay and clean room. 💪
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

8/10 Bien

Jose Nicanor

Voyage d’affaires
Les points forts : Propreté et personnel et service
Nice location but noisy due to train proximity
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your kind rating, and we hope to welcome you back again soon!

10/10 Excellent

Eduardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your kind rating, and we hope to welcome you back again soon!

10/10 Excellent

NGOC HUY

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is clean. The staffs are helpful and full of energy.
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

4/10 Médiocre

Louise, Vista

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The furniture in the room was rough. The maid never replaced the towels or soaps.
Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any shortcomings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon

4/10 Médiocre

rdy

Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any shortcomings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon

6/10 Satisfaisant

Terrell

I love the location
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 Satisfaisant

Arturo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whst I liked: Great attitude from Miguel in front desk!!! What I really didn't like was a sound outside my room in the night like a pipe hitting the wall! We couldn't find what the cause of it was, it was so hard that we couldn't sleep well!!!
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for taking the time to rate your recent stay at our hotel and aknowledge our great staff! We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courteous staff, clean rooms, great location.
Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

10/10 Excellent

Ashley Nichole

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area, conveniently located to L stations, restaurants, and pharmacies.
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

10/10 Excellent

Betty

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to the venue we went to.
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

8/10 Bien

Marty, St Cloud

Voyage d’affaires
Les points forts : Propreté et personnel et service
Could use some updates on the mattresses
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

8/10 Bien

Deja

Les points forts : Propreté
Aight
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good.
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your kind rating, and we hope to welcome you back again soon!

4/10 Médiocre

Elisha

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Needs remodeling
Séjour de 1 nuit en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 18 mai 2024
Thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any shortcomings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon

10/10 Excellent

Ana Montserrat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a comfortable stay with clean installations I would just like to have some sort of parking included or some discount or deal for parking in the near area.
Séjour de 6 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

8/10 Bien

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the location close to other attractions.
Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 Satisfaisant

Nick

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

10/10 Excellent

Mauricio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un lugar para descansar después de haber recorrido la ciudad durante el día
Séjour de 3 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

8/10 Bien

Jack

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The staff were friendly and helpful. The hotel itself is a bit rough around the edges but serves its purpose. The only issue is the windows are single panes so at night you can hear the trains quite loudly as they pass by every 10 minutes or so. Otherwise was an enjoyable stay.
Séjour de 5 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

8/10 Bien

Yalitza

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Los cuartos necesitan una pequeña nevera y queda perfecto
Séjour de 4 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 16 mai 2024
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

6/10 Satisfaisant

Jude

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Location of this property is very prime. Besides that nothing much to be excited about this place.
Séjour de 5 nuits en mai 2024
Réponse de Kind regards, Lyanne Godoy Front Office Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.