Avis sur SpringHill Suites Chicago O'Hare by Marriott
SpringHill Suites Chicago O'Hare by Marriott
8101 West Higgins Road, Chicago, IL
Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de JRT le 11 mars 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
8/10 Bien
Michel
Voyage en famille
9 oct. 2023
Les points forts : Équipements
Michel
Séjour de 4 nuits en octobre 2023
Réponse de JRT le 9 oct. 2023
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
10/10 Excellent
Nancy
Voyage en couple
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 1 nuit en juillet 2023
Réponse de JRT le 8 juil. 2023
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
10/10 Excellent
Sebastien
Voyage d’affaires
9 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sebastien
Séjour de 3 nuits en janvier 2023
Réponse de JRT le 9 févr. 2023
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
8/10 Bien
Eric
16 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en août 2022
Réponse de JRT le 17 août 2022
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
8/10 Bien
Roland
8 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roland
Séjour de 3 nuits en août 2022
Réponse de JRT le 8 août 2022
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments. We hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
10/10 Excellent
Mahama
Voyage en famille, Voyage d’affaires
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mahama
Séjour de 4 nuits en mai 2024
10/10 Excellent
Layla
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Layla
Séjour de 1 nuit en mai 2024
4/10 Médiocre
Sharon
25 mai 2024
Les points faibles : Propreté et personnel et service
Sharon
Séjour de 4 nuits en mai 2024
10/10 Excellent
Kevin
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en mai 2024
10/10 Excellent
Sharlene
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharlene
Séjour de 5 nuits en mai 2024
Réponse de JRT le 23 mai 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
10/10 Excellent
Elisabeth
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
22 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Elisabeth
Séjour de 2 nuits en mai 2024
Réponse de JRT le 22 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
8/10 Bien
Joni, San Jose
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joni
Séjour de 1 nuit en mai 2024
Réponse de JRT le 22 mai 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments. We hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
6/10 Satisfaisant
Luz, JAYUYA
Voyage en couple
21 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Luz
Séjour de 2 nuits en mai 2024
Réponse de JRT le 22 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
10/10 Excellent
Sharon
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 2 nuits en mai 2024
Réponse de JRT le 21 mai 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
8/10 Bien
Ross, Kingston
20 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en mai 2024
Réponse de JRT le 21 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
6/10 Satisfaisant
Maxx
Voyage en famille, Voyage en groupe, Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements
Maxx
Séjour de 2 nuits en mai 2024
Réponse de JRT le 20 mai 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments. We hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
8/10 Bien
bonnie c., Walkersville
Voyage en famille
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
bonnie c.
Séjour de 3 nuits en mai 2024
Réponse de JRT le 20 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
10/10 Excellent
RAKESH
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RAKESH
Séjour de 1 nuit en mai 2024
Réponse de JRT le 20 mai 2024
Hey.
8/10 Bien
James
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en mai 2024
Réponse de JRT le 20 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
10/10 Excellent
Justin
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en mai 2024
Réponse de JRT le 15 mai 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
8/10 Bien
Victor manuel
Voyage en famille avec de jeunes enfants, Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victor manuel
Séjour de 3 nuits en mai 2024
Réponse de JRT le 13 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
6/10 Satisfaisant
Alejandra
Voyage en famille avec de jeunes enfants, Voyage en famille
12 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Alejandra
Séjour de 2 nuits en mai 2024
Réponse de JRT le 13 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
8/10 Bien
Hassen
8 mai 2024
Les points forts : Équipements
Hassen
Séjour de 1 nuit en mai 2024
Réponse de JRT le 9 mai 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!
2/10 Horrible
Zhan
Voyage en couple
8 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zhan
Séjour de 2 nuits en avril 2024
Réponse de JRT le 8 mai 2024
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future.Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
8/10 Bien
Devika
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Devika
Séjour de 2 nuits en mai 2024
Réponse de JRT le 7 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
10/10 Excellent
Kelly
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en mai 2024
Réponse de JRT le 7 mai 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
8/10 Bien
Luis
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis
Séjour de 1 nuit en mai 2024
Réponse de JRT le 7 mai 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!
6/10 Satisfaisant
Marian
Voyage en famille
3 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Marian
Séjour de 2 nuits en avril 2024
Réponse de JRT le 3 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
10/10 Excellent
Bruce
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en mai 2024
Réponse de JRT le 3 mai 2024
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
2/10 Horrible
Deomattie
2 mai 2024
Deomattie
Séjour de 3 nuits en avril 2024
Réponse de JRT le 3 mai 2024
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future.Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
10/10 Excellent
Marin
2 mai 2024
Marin
Séjour de 1 nuit en avril 2024
Réponse de JRT le 22 mai 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
4/10 Médiocre
Janet
2 mai 2024
Les points faibles : Propreté
Janet
Séjour de 1 nuit en avril 2024
Réponse de JRT le 2 mai 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments and apologize for not fully meeting your expectations. We are taking steps to resolve your concerns and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
10/10 Excellent
Megan
1 mai 2024
Megan
Séjour de 1 nuit en avril 2024
Réponse de JRT le 22 mai 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!
8/10 Bien
JuneHo
1 mai 2024
JuneHo
Séjour de 1 nuit en avril 2024
Réponse de JRT le 2 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
8/10 Bien
Fozia
30 avr. 2024
Fozia
Séjour de 5 nuits en avril 2024
Réponse de JRT le 2 mai 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
6/10 Satisfaisant
Kendall
29 avr. 2024
Les points forts : Propreté
Kendall
Séjour de 2 nuits en avril 2024
Réponse de JRT le 30 avr. 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
8/10 Bien
Jeff
28 avr. 2024
Jeff
Séjour de 2 nuits en avril 2024
Réponse de JRT le 20 mai 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
10/10 Excellent
Angeline
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angeline
Séjour de 1 nuit en avril 2024
Réponse de JRT le 30 avr. 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
10/10 Excellent
Fred
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fred
Séjour de 1 nuit en avril 2024
Réponse de JRT le 26 avr. 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!
10/10 Excellent
Kathleen, Lake Mary
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 3 nuits en avril 2024
Réponse de JRT le 26 avr. 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
10/10 Excellent
Oleksandr
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oleksandr
Séjour de 1 nuit en avril 2024
Réponse de JRT le 26 avr. 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
4/10 Médiocre
Monica
Voyage en famille avec de jeunes enfants
20 avr. 2024
Les points faibles : Personnel et service et équipements
Monica
Séjour de 2 nuits en avril 2024
Réponse de JRT le 22 avr. 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
10/10 Excellent
Rachel
Voyage en groupe
19 avr. 2024
Les points forts : Équipements
Rachel
Séjour de 2 nuits en avril 2024
Réponse de JRT le 22 avr. 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!
8/10 Bien
Matthew
Voyage en famille
19 avr. 2024
Matthew
Séjour de 3 nuits en avril 2024
Réponse de JRT le 22 avr. 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
10/10 Excellent
Frances, Traverse City
14 avr. 2024
Frances
Séjour de 1 nuit en avril 2024
Réponse de JRT le 7 mai 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
10/10 Excellent
Frances, Traverse City
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frances
Séjour de 2 nuits en avril 2024
Réponse de JRT le 15 avr. 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
4/10 Médiocre
Meghan
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Meghan
Séjour de 1 nuit en avril 2024
Réponse de JRT le 15 avr. 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
10/10 Excellent
Beatriz
Voyage d’affaires, Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beatriz
Séjour de 2 nuits en avril 2024
Réponse de JRT le 15 avr. 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
10/10 Excellent
vico
8 avr. 2024
vico
Séjour de 2 nuits en avril 2024
Réponse de JRT le 15 avr. 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!