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Avis sur Sentral Michigan Avenue

4 out of 5
Sentral Michigan Avenue
808 SOUTH MICHIGAN AVENUE, Chicago, IL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 300 avis sur 412." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 412." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 412." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 412." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 412." "

9,0/10

Propreté

9,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Marie-Christine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing location. Impeccably clean. Lovely staff. Right across from Millennium Park and easy access to public transit, including to Midway airport. Hallways a bit noisy at night.
Séjour de 5 nuits en mai 2024
Réponse de Dieter le 17 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Arnaud

Voyage en famille
Les points forts : Propreté et confort de la chambre
Parfait
Vue magnifique. Très bel appartement. Bien équipé. Facile accès tout très bien
Séjour de 5 nuits en décembre 2023
Réponse de Experience Manager le 9 janv. 2024
Merci pour la belle revue, Arnaud. A la prochaine!

10/10 Excellent

HOARAU

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 6 nuits en août 2023
Réponse de Natasha le 4 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Très beau logement. Le seul hic c’est le stationnement qui n’était pas disponible. Nous avons dû trouver un autre. Nous avions choisi cet endroit car le stationnement était disponible
Séjour de 2 nuits en mai 2023
Réponse de Ruan le 2 juin 2023
Merci pour la bonne critique, s'il vous plaît visitez-nous à nouveau bientôt!Meilleur,RouanÉquipe sentinelle

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour tres agréable. Logement vaste, clair et moderne avec vues spectaculaires. Cuisine bien équipée, lits confortables, salles de bains avec tout le nécessaire, personnel aimable et souriant. Merci beaucoup!
Séjour de 5 nuits en mai 2023
Réponse de Natasha le 21 mai 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Franck

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location for museum campus area!!!
Séjour de 1 nuit en mai 2024
Réponse de Dieter le 26 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Aleiyah

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This property gave me the feeling of being at home away from home. Very clean and safe and the staff was so welcoming. I definitely will be staying here again !
Séjour de 2 nuits en mars 2024
Réponse de Natasha le 26 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Margaret

Voyage en groupe, Voyage en couple
Great location easy check in . Top notch
Séjour de 3 nuits en mai 2024
Réponse de Zandre le 26 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Alexandra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Zandre le 26 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Vaughn

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The front desk staff were incredibly helpful, cheerfully assisted me with check-in and stored my extra bags early in the day when I went to work on the day u checked out. A service.
Séjour de 1 nuit en mai 2024
Réponse de Ruan le 23 mai 2024
Thank you for your great review, please visit us again soon.

10/10 Excellent

Issac

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Dieter le 24 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Michael, Saint Paul

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great find!
Séjour de 1 nuit en mai 2024
Réponse de Zandre le 22 mai 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Javiera

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The check in was flawless and got to an impecable room.
Séjour de 1 nuit en mai 2024
Réponse de Ruan le 17 mai 2024
Thank you for your great review.

10/10 Excellent

Jocelyn

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful place to stay in Chicago. Love the area across from the park. Would definitely stay here again!
Séjour de 4 nuits en mai 2024
Réponse de Ruan le 16 mai 2024
Thank you for your great review.

10/10 Excellent

Sarah

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Super nice and well kept. Right in the heart of downtown Chicago. Highly recommended!
Séjour de 2 nuits en mai 2024
Réponse de Lavanya le 15 mai 2024
Thank you for the wonderful review. We hope to welcome you back in the future.

8/10 Bien

Rosa

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The facility is fantastic. Really enjoyed the gym and pool. Our premium apartment was not the best. Although the corner suite offered a fantastic view the apartment was dirty and run down. Trains are very loud. Not sure that I would stay here again. For the same price you can book something in the north or downtown.
Séjour de 5 nuits en mai 2024
Réponse de Dieter le 7 mai 2024
Thank you for your review, your comments have been sent to the relevant department.

10/10 Excellent

Kenecia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fast and easy check in ! Property looked exactly like the photos!
Séjour de 1 nuit en mai 2024
Réponse de Ruan le 7 mai 2024
Thank you for your great review, please visit us again soon.

10/10 Excellent

Anyssa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Zandre le 8 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claudia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excelente estancia
Séjour de 6 nuits en avril 2024
Réponse de Natasha le 6 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Juliua

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Zandre le 1 mai 2024
Thank you for your great review. Please visit us again soon!

8/10 Bien

Areaj

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Dieter le 21 avr. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Aimee

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Likes having a kitchen and living room
Séjour de 5 nuits en avril 2024
Réponse de Ruan le 16 avr. 2024
Thank you for your great review.

8/10 Bien

Aniah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I’ve stayed here last year and this year for my birthday. Last year it was so quiet and peaceful while staying there. I was also greeted by the front desk staff, they told me happy birthday and everything lol. This year no one greeted me when walking in just stared at me. There were parties being held in the rooms, a child’s bday party in the pool area with children running around bothering me. So overall it was okay but I just wish this place wasn’t trending anymore.
Réponse de Mawusi A. le 16 avr. 2024
Aniah, thank you for taking the time to let us know how we did. We are sorry this experience did not match the previous one. We will share your feedback with the team to improve your next experience.We look forward to welcoming you again in the future.

10/10 Excellent

Johnny

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wonderful stay
Séjour de 1 nuit en avril 2024
Réponse de Natasha le 15 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Mark, Bloomington

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love staying in a condo while in the city.
Séjour de 1 nuit en avril 2024
Réponse de Dieter le 11 avr. 2024
Thank you for your great review. Please visit us again soon!

6/10 Satisfaisant

KATIE

Les points forts : Propreté
The pros were excellent location, nice pool & grill area. The cons were: for a so called furnished apt, it was sparsely equipped. The beds were small for 2 adults. The water for bath/shower were only lukewarm, so that we hurrried to shower and skipped baths. The couch had holes in it, the walls were scraped and needed paint. Some outlets didnt work for charging. The pool area was crowded with too many people. The pool is small. The hot tub jets didnt work and the water was dirty. They just kept adding clorine instead. Has some potential, but needs maintenance and improvement to receive a higher ranking. The valet parking is $75 day, or you can park around the corner overnight for $28.
Séjour de 3 nuits en avril 2024
Réponse de Natasha le 8 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ryan

Séjour de 2 nuits en mars 2024
Réponse de Lavanya le 27 avr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice property. Very large showers and great view. Loved that it felt more like an apartment than a hotel! Staff was very nice and helpful. Lots of things to do near by and there is also a parking garage on the same block for $40 for 24 hours. Very nice pool, hot tub and other amenities. Will definitely be staying here again in the future!y
Séjour de 1 nuit en avril 2024
Réponse de Lavanya le 7 avr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excellent

michelle

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our stay was amazing. Comfortable, clean, and everyone was very accommodating. The pool and game room was definitely a plus. It was exactly what we needed for our staycation.
Séjour de 1 nuit en mars 2024
Réponse de Natasha le 5 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melany

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excelent
Séjour de 1 nuit en avril 2024
Réponse de Natasha le 5 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Henry

Such a great location and helpful staff Beautiful property. We will definitely return.
Séjour de 2 nuits en avril 2024
Réponse de Natasha le 4 avr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Yadira

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 4 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Stephen, Indianapolis

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property is very nice and secure. The only issue was the room wasn’t ready until almost 5 when check in time is 4.
Séjour de 1 nuit en avril 2024
Réponse de Lavanya le 3 avr. 2024
Thank you for the review. We apologize for this inconvenience.

10/10 Excellent

Nitasha

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff are super friendly and accommodating when you have early arrivals/late departures. I felt safe, the other residents were easygoing, and everything I needed was within walking distance. If not within walking distance, the ride shares are always 2 minutes or less away.
Séjour de 1 nuit en avril 2024
Réponse de Lavanya le 3 avr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excellent

Gonzalo Alvarez

Voyage en famille
Great !
Séjour de 5 nuits en mars 2024
Réponse de Lavanya le 3 avr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excellent

Anyssa

Séjour de 2 nuits en mars 2024
Réponse de Dieter le 21 avr. 2024
Thank you for your great review. Please visit us again soon!

8/10 Bien

Michelle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 31 mars 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

ivan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very convenient location. Clean hotel, friendly staff, fair pricing. Had a great time.
Séjour de 2 nuits en mars 2024
Réponse de Experience Manager le 30 mars 2024
Thank you for the glowing review, Ivan. We are glad you enjoyed your stay. See you next time!

10/10 Excellent

Vanessa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 31 mars 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

James

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Great for families! Great location and amenities.
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 29 mars 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Karla, Chicago

Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Dieter le 29 mars 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

MICHELLE

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect location!
Séjour de 1 nuit en mars 2024
Réponse de Natasha le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

melvin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Natasha le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sirly

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Natasha le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jason

Les points forts : Infrastructures et conditions de l’hébergement
Good spot
Séjour de 2 nuits en mars 2024
Réponse de Lavanya le 26 mars 2024
Thank you for the review. We hope to welcome you back in the future.

8/10 Bien

Andrea

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed at Sentral for a family getaway. It was comfortable & convenient to the activities we’d planned even in mixed weather. We walked an avg of 15k steps/day which was good! Bring sneakers & layers for a walk to mag mile or Sears tower (max 30 min). The views of the museums and lake from the unit (1808) are spectacular as is the overall apartment set-up including a kitchen with a few essentials. Windows open out and there are no screens. You’ll get a few insect visitors, but nothing major in winter/spring. The pool area (flr 7) is great, no towels. Roof hot tub! The staff, even in crowded reception, were consistently cheerful & helpful. I’d read in previous reviews that the water heater is loud in one bathroom. This is no exaggeration & hadn’t been repaired when we were there. Tub drain mechanism was broken in our unit. And yes one BR has a sliding door that’s a bit odd (doesn’t open all the way & leaves a crack when closed). Other than the bath, I struggled a bit with the kitchen. The set-up is nice, but it’s missing a couple of really important items we couldn’t easily pick up - no bowls, baking pans (foil only), coffee grinder. I’d brought pods & couldn’t use them. The blender is nice. Ice maker contained a solid sheet - no cubes. Decent stacked washer/dryer. We paid much less on an app for parking nearby - no in/out so we left it in. All in all, I DO recommend Sentral and we would book another stay as it was a solid choice for the money. Kids loved it.
Séjour de 3 nuits en mars 2024
Réponse de Dieter le 24 mars 2024
Thank you for your great review. Please visit us again soon!

10/10 Excellent

Amber

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 23 mars 2024
Thank you for your great review. Please visit us again soon!

4/10 Médiocre

Lilly

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Équipements
Les points faibles : Propreté
The corner unit renter to us was beautiful until I walked into the master bedroom that reeked of vomit. While unpacking I stepped into a soaked carpeted area which was clearly just cleaned in attempts to get rid of the vomit. They missed a few spots on the bed frame and the vomit was still there. We ended up sleeping in the other bedroom with my son and husband having to sleep on the couch. Property overall was nice but this was not the experience I hoped for. Also, could not access wifi until next day because of poor host communication and no literature or emails being sent ahead of arrival to explain absolutely anything. Missed 1/2 day of work because I did not get access to wifi until the following day. They then wanted management to come up and inspect bedroom and vomit reports while we were still in room scheduled to check out in a few hours… as if I was not inconvenienced enough. Would not stay again solely for the poor customer service. Requesting full refund.
Réponse de Natasha le 20 mars 2024
Thank you for your feedback. We will be addressing your concerns.

4/10 Médiocre

Elizabeth

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
They did not give me my room on time. I had to wait an hour to get my room which was very inconvenient
Séjour de 1 nuit en mars 2024
Réponse de Dieter le 18 mars 2024
Thank you for your review, your comments have been sent to the relevant department.