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Avis sur Radisson Blu Aqua Hotel Chicago

4.5 out of 5
Radisson Blu Aqua Hotel Chicago
221 N Columbus Dr, Chicago, IL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 820 avis sur 1514." "
Note des voyageurs de 8 (Bien), d’après 288 avis sur 1514." "
Note des voyageurs de 6 (Satisfaisant), d’après 199 avis sur 1514." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1514." "
Note des voyageurs de 2 (Horrible), d’après 97 avis sur 1514." "

8,6/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Borassy Linda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chambre bien entretenue, salle de bain spacieuse, éclairée et propre
Séjour de 4 nuits en août 2023
Réponse de anonymus le 6 sept. 2023
Thank you for your review

10/10 Excellent

alain

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
excellent hôtel, j'y séjourne une fois par an (situation, services, rapport qualité / prix ...) sans hésitation
Séjour de 3 nuits en mars 2023
Réponse de Radisson Staff le 23 mars 2023
Thank you so much for staying with us. We are excited that you enjoyed your stay at the Radisson Blu Aqua Chicago and are looking forward to welcoming you back soon.

10/10 Excellent

NANCY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le lit très confortable sa situation géographique excellente le gym incroyable très grand et complet
Séjour de 3 nuits en juillet 2022
Réponse de Radisson Blu Aqua Staff le 2 août 2022
Thank you for staying with us. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.

4/10 Médiocre

Jean-Francis

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
30$ overcharge for 99 minutes early check-in… what a ripoff… Pubic hair in the shower and towel leave a bad taste… Small room, and insufficient AC… Well, next time in ChiTown I’m not going to the Radisson Blu.
Séjour de 2 nuits en mai 2022
Réponse de Radisson Blu Aqua Staff le 15 juin 2022
Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation. We will review the condition of your room regarding the hair in your bathroom with our housekeeping staff to ensure our guest rooms are up to brand standards.

10/10 Excellent

Louis

Séjour de 3 nuits en avril 2022

8/10 Bien

Pol

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en février 2022
Réponse de Emm le 6 mars 2022
Hello Pol, Is there anything that we could have done to get a 10 next time? We hope to see you here again soon.

10/10 Excellent

Russell

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The construction going on was a bit of a pain to get around. It was a busy time, but the hotel was doing a terrific job at getting things taken care of in all manners. The people are always terrific here!
Séjour de 1 nuit en mai 2024
Réponse de Vanessa R. le 26 mai 2024
Thank you for your amazing feedback, here at the Radisson we strive to make everyone stay memorable. If there is anything we can do to further assist you, please let us know. Have an amazing day!

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the location! Very close to The Bean and many other Chicago icons! Beautiful room with a balcony around the corner to see all directions!
Séjour de 3 nuits en mars 2024
Réponse de Donnie Singleton le 25 mai 2024
Thank you feedback.

8/10 Bien

Lissette

Les points forts : Personnel et service
Balcony views were great! Staff was friendly and the room was a decent size. The only thing I would say needs improvement would be the cleanliness of the rooms and bathroom.
Séjour de 1 nuit en mai 2024
Réponse de apology le 24 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.As a guest you are truly valued. It was a pleasure to serve you during your stay.Your feedback about housekeeping is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

6/10 Satisfaisant

Paul

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de anonymus le 23 mai 2024
Thank you for your review

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful building on a beautiful park. Private as can be.
Séjour de 2 nuits en mai 2024
Réponse de Donnie Singleton le 22 mai 2024
Thank you for your feedback

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Matt le 22 mai 2024
Thank you for the 5-star review!

10/10 Excellent

Ritesh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good views, clean and spacious rooms
Séjour de 2 nuits en mai 2024
Réponse de thank you le 20 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 Excellent

Christina

Voyage en famille
Les points forts : Équipements
execellent archictecture, great experience!
Séjour de 1 nuit en mai 2024
Réponse de Vanessa R. le 17 mai 2024
Thank you for your feedback about your recent stay, we appreciate your time filling out the survey and look forward to seeing you again in the near future. Hope you have a wonderful day!

10/10 Excellent

Marie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
room was spotless went throughout room w clorox wipe not a single spec of dirt !
Séjour de 2 nuits en mai 2024
Réponse de thank you le 14 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

6/10 Satisfaisant

teasia

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de thank you 2 le 14 mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Elissa

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love the convenience of the location of this property to Michigan Ave. and the museums. The quality of the room could be improved. The toilet paper quality is terrible, the quality of the towels and bed linens are three star rated...and should be upgraded! Don't like that there is no carpeting in the hallways. It makes a noisy atmosphere. I asked for bottled water in my room and had to repeatedly ask for it every day....I stayed for a week! I should not have had to keep asking.
Séjour de 7 nuits en avril 2024
Réponse de Donnie Singleton le 10 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfec5 location for a trip to Chicago!
Séjour de 2 nuits en mai 2024
Réponse de anonymus le 7 mai 2024
Thank you for your review

10/10 Excellent

Sharon

Voyage en couple
10/10 recommend staying here! The whole experience has been welcoming and enjoyable.
Séjour de 1 nuit en mai 2024
Réponse de Donnie Singleton le 3 mai 2024
Thank you for your Feedback!! Have a great day!

4/10 Médiocre

sally, chicago

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Great address in a beautiful building, but the hotel felt like a factory. They don't believe in carpet, so the room felt cold and the hallways were noisy. One is stuck with a "resort fee" at the end. Breakfast options were quite limited. Nice indoor pool and fitness facility, however.
Séjour de 1 nuit en avril 2024
Réponse de Matt le 29 avr. 2024
Dear Sally,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Shanise

Séjour de 1 nuit en février 2024
Réponse de thank you le 3 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 Excellent

Kimberly

Séjour de 3 nuits en février 2024
Réponse de thank you le 20 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 Excellent

Dustin

Séjour de 1 nuit en avril 2024
Réponse de Donnie Singleton le 18 mai 2024
Thank you for your feedback

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de anonymus le 25 avr. 2024
Thank you for your review

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I DIDN'T LIKE THAT YOU HAVE TO PAY FOR PARKING.
Séjour de 1 nuit en avril 2024
Réponse de Donnie Singleton le 23 avr. 2024
Thank you for your feedback.

10/10 Excellent

Jackie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en avril 2024
Réponse de Vanessa R. le 20 avr. 2024
Hi Jackie,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. As a guest you are truly valued, and we truly value your opinion. If any further assistance is needed, please feel free to contact us.

8/10 Bien

Queen

Séjour de 1 nuit en avril 2024
Réponse de Donnie Singleton le 10 mai 2024
Thank you for your feedback.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed the indoor pool, which was in top-notch condition. It's small, yes, but perfect for early morning or late night laps, and was never crowded.
Séjour de 2 nuits en avril 2024
Réponse de Shelli L le 17 avr. 2024
Thank you for your feedback!

10/10 Excellent

JOSHUA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing, the Concierge took care of us with a nice upgrade, helping me and my wife enjoy our 10 year anniversary. They made our stay well worthit. Thank you staff at the.
Séjour de 2 nuits en avril 2024
Réponse de thanks le 15 avr. 2024
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 Bien

Kassia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overnight staff is amazing & very helpful
Séjour de 3 nuits en avril 2024
Réponse de thanks le 15 avr. 2024
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 Bien

Kelly

Séjour de 3 nuits en mars 2024
Réponse de thank you le 3 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 Excellent

Carlee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ximena I. le 11 avr. 2024
Dear Carlee,Thank you very much for your rating regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.We hope to see you again soon.Sincerely,Guest Services Team

2/10 Horrible

Brenda

Séjour de 2 nuits en avril 2024
Réponse de apology le 9 avr. 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Satisfaisant

damir

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Overall it was ok
Séjour de 1 nuit en avril 2024
Réponse de anonymus le 7 avr. 2024
Thank you for your review

10/10 Excellent

Kymberley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the room and amenities of hotel. May be a new favorite.
Séjour de 2 nuits en avril 2024
Réponse de Donnie Singleton le 5 avr. 2024
Thank you for your feedback.

2/10 Horrible

Marco

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bad service
Séjour de 1 nuit en mars 2024
Réponse de anonymus le 1 avr. 2024
Thank you for your review and please accept our apologies for any inconveniences experienced

10/10 Excellent

Ashton

Séjour de 1 nuit en mars 2024
Réponse de Donnie Singleton le 21 avr. 2024
Thank you for your feedback.

10/10 Excellent

Damen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Shelli L le 2 avr. 2024
Thank you for your feedback!

8/10 Bien

Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personable service and staff seemed friendly with each other. Clean room and great view.
Séjour de 2 nuits en mars 2024
Réponse de anonymus le 26 mars 2024
Thank you for your review

10/10 Excellent

Amy

Séjour de 2 nuits en mars 2024
Réponse de thanks le 15 avr. 2024
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

4/10 Médiocre

Kyrell

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Shower head didn’t work, didn’t give me the room i booked either.
Séjour de 2 nuits en mars 2024
Réponse de apology le 26 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

6/10 Satisfaisant

Deana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de thanks le 15 avr. 2024
Thank you for your feedback.

10/10 Excellent

Roderic

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a fantastic stay!
Séjour de 3 nuits en mars 2024
Réponse de Donnie Singleton le 25 mars 2024
Thank you for your feedback.

8/10 Bien

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Donnie Singleton le 25 mars 2024
Thank you for your feedback.

10/10 Excellent

Junhua

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 2 nuits en mars 2024
Réponse de Donnie Singleton le 24 mars 2024
Thank you for your feedback.

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean reliable place to stay.
Séjour de 1 nuit en février 2024
Réponse de anonymus le 22 mars 2024
Thank you for your review

8/10 Bien

Courtney

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
There were a lot good things to say about this hotel. The location was great, the valet was excellent, and the staff was very friendly. We felt extremely safe in this hotel and the amenities were terrific! Our room could have been cleaner. The floors had sticky spots in our room. The bathroom had lots of spots that had never been cleaned, which included our shower. That was honestly the only downside. I wish we would have been able to spend more time there.
Séjour de 1 nuit en mars 2024
Réponse de Donnie Singleton le 23 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

John

Great service
Séjour de 2 nuits en mars 2024
Réponse de anonymus le 20 mars 2024
Thank you for your review

10/10 Excellent

Matthew

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and helpful staff, especially valet attendants.
Séjour de 3 nuits en mars 2024
Réponse de thank you 2 le 19 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Radisson Blu Aqua Hotel, Chicago

10/10 Excellent

Timothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely perfect location, great value, room very comfortable.
Séjour de 3 nuits en mars 2024
Réponse de compliment le 18 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago