Réception

Avis sur Ohio House Motel

2.5 out of 5
Ohio House Motel
600 N La Salle Drive, Chicago, IL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 617 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 274 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1007." "

9,4/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de RR le 20 août 2023
Thank you for your amazing review, Hope to see you with us again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de ppara le 27 mai 2023
We are thrilled to hear you had a positive experience with us, feel free to reach out to us when you are ready to book your next stay!

8/10 Bien

Sonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
En plein centre/ville, c’est super
Réponse de pmoreno le 31 déc. 2022
We are happy to see that you had a great stay. Thank you for staying with us, we appreciate your review.

10/10 Excellent

stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2022
Réponse de mm le 10 oct. 2022
Thank you for your glowing rating! We love that you had such a fabulous Getaway here recently and we do hope you get the chance to come back again soon!

8/10 Bien

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon accueil du personnel à l'entrée et à la sortie et le personnel de ménage. Très bon emplacement pour pouvoir se déplacer à pied dans Chicago. Chambre correcte, propre.
Séjour de 7 nuits en septembre 2022
Réponse de pmoreno le 23 sept. 2022
We are happy to hear that you enjoyed your stay. Thank you for staying with us and for taking the time to leave us a review. We appreciate your feedback!

10/10 Excellent

Gwenn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent location , right by dowton chicago , just 4 blocks away from Michigan avenue. The breakfast was a very good deal. The room was confortable and very calm. The on site free parking is a real asset.
Séjour de 1 nuit en décembre 2021
Réponse de dora le 13 déc. 2021
Dear Gwen, Thank you for taking the time to share your experience with us here on Expedia. Looks like you definitely took advantage of our prime location, free parking and it makes me happy to read that you enjoyed your time here. Thank you again for your time and we look forward to welcoming you back soon!

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité prix!
Excellent rapport qualité prix. Stationnement gratuit. Lit confortable. Le seul petit point négatif... la température est contrôlée par l’accueil et semble être « central » avec toutes les chambre d’une même section... il faisait très chaud la dernière nuit de notre séjour.
Séjour de 5 nuits en décembre 2019
Réponse de C le 29 déc. 2019
Thank you for taking the time to share your review after staying with us. We hope we’ll see you again soon.

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good sized room & clean for a downtown motel.
Séjour de 1 nuit en mai 2024
Réponse de MMunoz10 le 27 mai 2024
Thank you so much for choosing to stay at the Ohio House. We are delighted to hear that you enoyed your stay here. We strive to make each stay a memorable one! We hope to get the chance to welcome you back in the near future.

8/10 Bien

Audrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property close to what we needed in Chicago and price was good. A little loud at night
Séjour de 2 nuits en mai 2024
Réponse de rr le 26 mai 2024
Thank you for staying with us, we appreciate your review! We try our best to moderate noise levels in sections but we can only do so much with our location in downtown. Please feel free to dial 0 for future reference if you think there is anything we can do!

10/10 Excellent

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don’t judge by the outward appearance; this is a good value!
Séjour de 4 nuits en mai 2024
Réponse de Raul R le 26 mai 2024
Thank you for staying with us! Say it louder for the people in the back, we are so glad you agree with our perspective. Despite our vintage exterior look we always try our best to keep the rooms clean and up to date for our guest. We appreciate you staying with us, we hope we see you again soon!

8/10 Bien

Pamela

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, it was very good! The room doesn't have its own thermostat for you to control the room temperature. It was a bit too cold for me!
Séjour de 2 nuits en mai 2024
Réponse de pmoreno le 23 mai 2024
Dear Guest,Unfortunately it's only central air for all rooms which is controlled at the front desk. We do our best to keep it at a comfortable temperature for everyone. Adjustment requests are always recommended. We apologize for it taking away from your stay. We appreciate you taking the time to leave a review and for staying with us.

8/10 Bien

Hao

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 2 nuits en mai 2024
Réponse de Raul R le 26 mai 2024
We appreciate you for staying with us. Thank you for the rating!

4/10 Médiocre

Nimeshkumar

Voyage en famille
Hot rooms no AC
Séjour de 1 nuit en mai 2024
Réponse de rr le 19 mai 2024
We are sorry to hear about your stay. The temperature is based on section not by room. For future reference you can dial 0 for the front desk. We would be more than welcome to accomadate your concerns by either raising or lowering the temperature. We are sorry we couldn't give you the best experience at the Ohio House Motel. We hope we can give you the full experience sometime in the future. Thank you for staying with us!

10/10 Excellent

Shi Yun

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely two night stay at the Ohio house motel! The staff was very accommodating with turning on the heat for us in the room. The motel is walking distance to many things and there is parking right in front. We felt safe and we saw many other families staying there. Thanks for making our Chicago stay a good one!
Séjour de 2 nuits en mai 2024
Réponse de Hector A le 18 mai 2024
Thank you dear guest for staying with us! Your review is greatly appreciated. We are glad you got the most out of your stay with us! We hope to have brought you and your family a memorable service. Thank you again.

8/10 Bien

Mathalai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Raul R le 14 mai 2024
Thank you so much for your amazing review!

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Very clean. Helpful staff
Séjour de 2 nuits en mai 2024
Réponse de Hector A le 10 mai 2024
We are happy to hear you enjoyed your stay with us! We appreciate your review. Thank you for your patronage, we hope to see you again soon.

8/10 Bien

Linda

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They were very pleasant and helpful with our needs. It gets loud, street traffic. While the parking lot is a nice feature, I wish I knew they were going to charge me an additional fee for it.
Séjour de 2 nuits en mai 2024
Réponse de pmoreno le 7 mai 2024
Dear Guest,Our parking policy update has definitely caught everyone by surprise this new year. Charging for parking finally caught up to us but we are still the great facility that we are. We apologize about the noise, it doesn't help that we are located on two busy streets that connect to the highway. We greatly appreciate you staying with us and leaving us a review.

8/10 Bien

Louis, Libertyville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff friendly & efficient. Clean & comfortable.
Séjour de 1 nuit en avril 2024
Réponse de pmoreno le 7 mai 2024
We are happy to hear you had a great stay. Thank you for such kind review and for staying with us. We hope to see you again in the future!

8/10 Bien

Barbara, Glen Mills

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Although nothing particularly fancy, this was a great place to stay while visiting Chicago for the first time. Very nice people and great service!
Séjour de 2 nuits en avril 2024
Réponse de pmoreno le 6 mai 2024
We are delighted to see you enjoyed your stay. Thank you for staying with us and for leaving us such a kind review.

2/10 Horrible

Erik

I was charged triple the amount that I was quoted at. I am trying to call the front desk with no response. I’ve been making phone calls for an hour and will continue until I get some kind of correspondence. Seriously, do not recommend this motel.
Séjour de 1 nuit en mai 2024
Réponse de MMunoz le 4 mai 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and frustration you experienced regarding the discrepancy in the amount charged and the lack of response from our front desk.We understand how important it is to have accurate pricing and responsive customer service, and we regret that we fell short of meeting your expectations in this regard. Please know that we take your concerns seriously, and we are committed to resolving this issue promptly.We would appreciate the opportunity to investigate this matter further and address any billing discrepancies. Our team is currently looking into your concerns, and we will reach out to you directly to resolve this matter as soon as possible.Once again, we apologize for any inconvenience this may have caused, and we thank you for bringing this to our attention. Your feedback helps us improve our services and ensures a better experience for our guests in the future.

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this place. The woman who checked me in and was behind the counter most of my stay was so friendly and helpful. The room was very clean and all the amenities were great. The parking situation is fantastic, the rate isn't bad and you can self park near your room. In a major city like this, in the middle of the metro area, that's a rarity. Wish every city had one of these.
Séjour de 2 nuits en avril 2024
Réponse de pmoreno le 3 mai 2024
Dear Guest,We are pleased to see that you had an excellent stay with us. We will continue to strive so other's can have the same experience as you. Thank you for such kind words, we will make sure to forward those to her. We appreciate you leaving us a review. We hope to see you again in the future!

10/10 Excellent

joseph

Les points forts : Propreté et équipements
Awesome staff, so beautiful and clean.
Séjour de 1 nuit en avril 2024
Réponse de Mmunoz10 le 30 avr. 2024
Thank you so much for staying at The Ohio House, we thank you for your vibrant review. We hope to welcome you back in the near future.

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Clean and good location
Séjour de 1 nuit en avril 2024
Réponse de MMunoz le 25 avr. 2024
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations.

8/10 Bien

Louis, Libertyville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de Mmunoz10 le 23 avr. 2024
Thank you so much for choosing to stay with us! We hope you had a lovely stay!

6/10 Satisfaisant

Katonia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Very loud because of traffic in the area. Every time I’ve stayed here I put up the do not disturb and housekeeping still comes knocking and yelling housekeeping every morning, I think in an effort to rush people out before the actual check out time. They tried to keep my deposit because I had gotten a little bit of makeup on the pillows.
Séjour de 2 nuits en mars 2024
Réponse de pmoreno le 22 avr. 2024
Dear Guest,There is a fee for any stained linens and pillows. If housekeeping cannot remove the stain then it becomes unusable which result's in lost linens. We prefer our guests return them clean as they were at check in. We apologize for the easily heard traffic, we are located on two busy streets that are connected to the highway. Thank you for staying with us and for leaving us a review.

10/10 Excellent

zhanargul

Séjour de 3 nuits en avril 2024
Réponse de Hector A le 10 mai 2024
Thank you very much staying with us during your trip! We hope you got the best out of your stay, we truly appreciate your review! We hope to see you again soon!

10/10 Excellent

Jasmenda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was centralized with easy access to transportation. The hotel had lots of options for food, drinks and entertainment in the area.
Séjour de 2 nuits en avril 2024
Réponse de Hector A le 22 avr. 2024
We extremely appreciate the great review, it makes us happy to have been able to serve you well during your stay with us! We truly hope you stop by again on your next trip to Chicago. Thanks for staying at the Ohio House Motel!

8/10 Bien

Masanori

Les points forts : Propreté
there's many restrants and night spots.
Séjour de 2 nuits en avril 2024
Réponse de Hector A le 20 avr. 2024
Thank you very much for staying with us! Its makes us happy you got the best out of our central location during your stay! We would be grateful if you could let us know how we can improve your future stay. Hope to see you again soon!

10/10 Excellent

Sonia

Lovely, quick little stay. Very clean, quaint, nice to have fridge and microwave in room. TV picture a bit dated and you can hear the doors closing out side of the room. But minor things. Overall a great value for downtown Chicago if all you need are the basics.
Séjour de 1 nuit en avril 2024
Réponse de pmoreno le 19 avr. 2024
We are happy to hear you had an excellent stay. Thank you for staying with us and for taking the time to leave us a review. We greatly appreciate it!

10/10 Excellent

Jaylen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de pmoreno le 19 avr. 2024
Thank you for staying with us!

8/10 Bien

Louis, Libertyville

Good experience
Séjour de 1 nuit en avril 2024
Réponse de pmoreno le 17 avr. 2024
Thank you for staying with us and for leaving us a review. We appreciate it!

6/10 Satisfaisant

andrea

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
I think they should provide bottles of water in the rooms, not charge for parking for a few hours only if you stay overnight, the staff could improve the service a little.
Séjour de 2 nuits en avril 2024
Réponse de rr le 10 avr. 2024
We appreciate you staying with us and leaving a review! Thank you for the feedback and we will try our best to consider your concerns leading forward!

10/10 Excellent

Chloe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The receptionist at the hotel was super friendly, we got a warm welcome right from the start. Hotel was clean. Would book again for sure.
Séjour de 1 nuit en avril 2024
Réponse de rr le 10 avr. 2024
Thank you for the feedback on your visit! We are glad to hear about your experience and we hope to continue to provide exceptional stays!

8/10 Bien

kristen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miss the free parking. Now $29/night. Can stay at many nicer hotels and pay daily parking. Ohio House lost it’s nitch in the city. So Sad:(
Séjour de 3 nuits en mars 2024
Réponse de Raul R le 10 avr. 2024
We are sorry to hear about your thoughts on our new fee. We know it's a change for our regular loyal customers, but we tried holding off on parking for a great amount of time. Considering our location and competitors around the area we tried our best to meet in the middle of our company's revenue alleys and our customers satisfaction. Compared to other parking rates at hotel's, with our in and out policy 29 before tax could be seen reasonable. We hope overtime we can agree in this perspective but regardless we appreciate you choosing us for your stay!

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love everything about the hotel
Séjour de 1 nuit en avril 2024
Réponse de rr le 10 avr. 2024
Thank you for choosing to stay with us! We are glad to hear about your experience and we hope to see you again soon!

10/10 Excellent

Keith

Séjour de 1 nuit en avril 2024
Réponse de MMunoz le 25 avr. 2024
We greatly appreciate you taking the time to share your experience with us! It's fantastic to hear that you enjoyed your stay and that we were able to meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional service to all of our guests

8/10 Bien

Shyann

Séjour de 2 nuits en mars 2024
Réponse de MMunoz le 23 avr. 2024
We appreciate your input, and we hope to welcome you back for an even better experience in the future!

10/10 Excellent

Jason

Séjour de 1 nuit en mars 2024
Réponse de pmoreno le 19 avr. 2024
Thank you for staying with us!

8/10 Bien

Curtis

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hector A le 29 mars 2024
We'd like to thank you for choosing the Ohio House Motel! We appreciate the great review! We hope to see you soon thank you !

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were nice and clean but parking was inconvenient. And to put down a deposit is more than the rate of the room.
Séjour de 1 nuit en mars 2024
Réponse de pmoreno le 13 mars 2024
Dear Guest,Every hotel in the area requires a security deposit which varies in amount. Our rates also vary daily depending on occupation. Thank you for staying with us and for leaving a review!

10/10 Excellent

Louis, Libertyville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice Service Thank you
Séjour de 1 nuit en mars 2024
Réponse de pmoreno le 13 mars 2024
Thank you for staying with us and for leaving a review!

4/10 Médiocre

Erhan, Houstont

Les points faibles : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de pmoreno le 24 mars 2024
Thank you for leaving us a review, we hope you had an excellent stay with us during your trip.

10/10 Excellent

Phyllis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, helpful...Enjoyed my stay. Definitely recommend
Séjour de 3 nuits en février 2024
Réponse de HA le 10 mars 2024
Thank you Phyllis for staying with us. It makes us happy to have met expectations during your visit. We hope to see you soon!

10/10 Excellent

Dhrumil

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s the best thing if you just want a simple place to crash at the end of the day. It’s in the middle of downtown, surrounded by lovely cafes and is very easy on the pocket with its pricing. The rooms were clean and spacey enough to not be problematic.
Réponse de pmoreno le 3 mars 2024
We are happy to hear that you had an excellent stay and were able to enjoy the nearby businesses. We greatly appreciate you leaving us a review and for staying with us as well. We hope to see you again sometime!

8/10 Bien

Audry

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is a lot of great options for food close by and you can park your car to walk around the city if you're a guest there. Rooms were spacious. You do hear city noise quite often with where it is located.
Séjour de 1 nuit en février 2024
Réponse de pmoreno le 3 mars 2024
We appreciate you taking the time out of your day to leave us a review. We are also happy to hear that you enjoyed your stay and were able to visit nearby businesses. Unfortunately, we are located on two busy streets. Than you once again!

10/10 Excellent

DeAndre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, Clean, and Cozy!
Séjour de 1 nuit en février 2024
Réponse de Hector A le 8 févr. 2024
Thank you for staying with us! We strive toward making your stay as best as can be, which is why we are happy to hear of your stay! We appreciate the feedback and hope to see you soon!

10/10 Excellent

Louis, Libertyville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service. Very nice & professional personnel
Séjour de 1 nuit en janvier 2024
Réponse de Hector A le 7 févr. 2024
Dear guest thank you for choosing the Ohio House Motel for your stay. It makes us happy to have been able to bring you great service. We hope to see you soon!

10/10 Excellent

Melody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Checking was really easy, front desk staff was really nice and understanding. Only thing is parking fee seemed expensive.
Séjour de 1 nuit en février 2024
Réponse de Hector A le 4 févr. 2024
Dear guest thank you for staying with us. Nothing makes us happier than leaving you with a good experience, we are happy to hear of your stay. We do apologize about our parking policy. Keep in mind paid parking comes with a guaranteed spot and unlimited in and out privilege's! Thanks you for your valuable feedback, we hope to see you soon!

8/10 Bien

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We emailed and asked for an early check in and never got a response. When we arrived at 1:00 we were able to park our car but couldn’t get into a room. I am a little disappointed that they now charge for parking. The free parking was a big reason for staying here each time we visit. But it is only $29 which is cheap compared to other hotels. Overall it is a good hotel in a good location for what we need with very reasonable winter rates.
Séjour de 1 nuit en janvier 2024
Réponse de RR le 30 janv. 2024
Thank you for staying with, and we extremely apologize for not being able to get back to you. We hope you enjoyed your stay and appreciate your understanding.

10/10 Excellent

Rafael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room excellent customer service
Séjour de 1 nuit en janvier 2024
Réponse de Hector A le 29 janv. 2024
Thank you valued guest for choosing the Ohio House Motel. We work diligently to give every customer the best experience. We are pleased to have been able to accomodate you comfortably. Hope to see you soon!