Avis sur Hyatt Centric Chicago Magnificent Mile
Hyatt Centric Chicago Magnificent Mile
633 N Saint Clair St, Chicago, IL
Avis
8,8
Excellent
9,4/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
3 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Earnest R le 3 nov. 2022
Thank you for your feedback. We hope to see you soon.
8/10 Bien
Stephen
Voyage en famille
22 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en août 2022
Réponse de Earnest R le 25 août 2022
Thank you for your feedback. We hope to see you soon.
10/10 Excellent
Nadia
Voyage en famille
15 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadia
Séjour de 4 nuits en août 2022
Réponse de General Manager le 16 août 2022
Thank you for taking the time to share your comments with us! We love to host families, and it brightens our day to know that you appreciated our excellent location. Happy travels to you, and we hope to see you again in the future!
The Management team at the Hyatt Centric
8/10 Bien
michel
Voyage en couple
25 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michel
Séjour de 4 nuits en juin 2022
Réponse de General Manager le 27 juin 2022
Dear Michel,
Thank you for taking the time to let us know about your stay. It is good to see that you found our location convenient for your needs and that our staff was able to provide you with a room that met your expectations. That said, we apologize for any confusion you experienced upon arrival and for the disappointment felt with your first room assignment. We hope you will come back and see us again in the future.
The Management team at the Hyatt Centric
10/10 Excellent
Denise S
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise S
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 25 mai 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Paulo
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulo
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 20 mai 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Sangeeta
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sangeeta
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Sangeeta,Thank you for choosing Hyatt Centric Chicago Magnificent Mile and for sharing your review. We are pleased to hear that our location added to the enjoyment of your stay in Chicago! Your recommendation is the highest compliment we could receive and our team looks forward to welcoming you back again soon for another memorable visit. The Management team at the Hyatt Centric
10/10 Excellent
Brian
1 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Brian, Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your recent experience, and we hope you return soon. The Management team at the Hyatt Centric
10/10 Excellent
Nicole
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Nicole,Thank you for taking the time to provide your review of Hyatt Centric Chicago Magnificent Mile. Our proximity to many attractions, like Starbucks Reserve, is one of our many great qualities. We look forward to you staying with us again soon.The Management team at the Hyatt Centric
6/10 Satisfaisant
William Gavin
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements
William Gavin
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 29 avr. 2024
Dear William,Our team works hard to ensure our guests have all they need for a great visit, so while we thank you for choosing us, we are sorry you had a couple of disappointments. Please know your concerns about the pool and WiFi will be reviewed with the team to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you further.The Management team at the Hyatt Centric
10/10 Excellent
Emily
Voyage en groupe
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Emily,We appreciate you taking the time to let us know about your recent visit to Hyatt Centric Chicago Magnificent Mile. Thank you for highlighting our convenient valet and ideal location near many local attractions. It was a pleasure having you stay with us, and we hope to see you again soon!The Management team at the Hyatt Centric
10/10 Excellent
James
Voyage d’affaires
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear James,We're thrilled that our convenient location across the street from Northwestern University perfectly met your needs. We hope to have the pleasure of welcoming you back for another seamless stay during your future visits to the area.The Management team at the Hyatt Centric
10/10 Excellent
Kathryn
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathryn
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Kathryn,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and appreciated the variety of dining options in the area. We look forward to welcoming you back soon for another enjoyable visit at the Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric
10/10 Excellent
Ann
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ann
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Ann,Thank you so much for the five-star review! We are pleased you had such an exceptional stay with us and enjoyed our spacious, clean accommodations. We hope you'll stay with us again soon!The Management team at the Hyatt Centric
8/10 Bien
frederic IV
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
frederic IV
Séjour de 2 nuits en avril 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Alba
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alba
Séjour de 2 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 14 avr. 2024
We appreciate your feedback! Thank you for staying with us.
10/10 Excellent
Nikola
Voyage en groupe
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikola
Séjour de 2 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 14 avr. 2024
We appreciate your feedback! Thank you for staying with us.
10/10 Excellent
Katherine
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 2 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 14 avr. 2024
We appreciate your feedback! Thank you for staying with us.
10/10 Excellent
Hector
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hector
Séjour de 3 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
8/10 Bien
Boyd, Naples
8 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Boyd
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Boyd,Thank you for staying with us during your time in Chicago. We are pleased you had an enjoyable overall experience; however, we apologize for falling short of providing memorable hospitality. Your feedback will be shared with our internal team to ensure our high standards are being met. It was a pleasure having you here, and we hope to welcome you back soon for a seamless visit worthy of a perfect rating.The Management team at the Hyatt Centric
10/10 Excellent
Arezo
7 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Arezo
Séjour de 2 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
8/10 Bien
Tanya
7 avr. 2024
Les points forts : Propreté
Tanya
Séjour de 4 nuits en avril 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
8/10 Bien
Mike
Voyage en groupe
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Mike,Thank you for sharing your experience with us! We're thrilled you enjoyed our reasonable room rate, pleasant location, and comfortable rooms. It's also great to know you found the breakfast very satisfying. We look forward to welcoming you back for another enjoyable stay!The Management team at the Hyatt Centric
10/10 Excellent
Son
6 avr. 2024
Son
Séjour de 3 nuits en avril 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Ella
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ella
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Ella,Thank you for sharing your five-star experience. Our team looks forward to welcoming you back for another delightful visit!The Management team at the Hyatt Centric
10/10 Excellent
diane, Wauconda
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
diane
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Diane, We are happy to hear you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile. Thank you for your perfect rating, and we look forward to welcoming you back anytime!The Management team at the Hyatt Centric
6/10 Satisfaisant
Sarah
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Sarah,Thank you for choosing to stay with us during your recent trip. While we're glad our friendly service, convenient location, and plentiful amenities were some of the highlights of your trip, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Also, we're very sorry for any concerns you had with our room service. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.The Management team at the Hyatt Centric
10/10 Excellent
Kendall
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendall
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Kendall,Thank you for the kind review and recommendation! We're glad you enjoyed your visit, and we look forward to hosting you again at Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric
4/10 Médiocre
Tommy
Voyage en famille
1 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Tommy
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Tommy,Thank you for taking the time to leave a review. We are very disappointed to hear about your unsatisfactory stay and apologize for any inconvenience you faced. Please feel free to reach out to our Hotel Management Team at any time, as they are always available to assist our guests. It was a pleasure hosting you, and we hope you'll give us the chance to change your perceptions in the future.The Management team at the Hyatt Centric
10/10 Excellent
Brian
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en février 2024
Réponse de General Manager le 2 avr. 2024
Dear Brian,Thank you so much for choosing Hyatt Centric Chicago Magnificent Mile and for taking the time to provide a review of your five-star experience! We are thrilled to hear that our prime location and on-site amenities met the mark for you during your recent stay. It was our pleasure to host you, and we hope to welcome you back soon. The Management team at the Hyatt Centric
10/10 Excellent
Kory
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kory
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Kory, Thank you for choosing to stay with us, Kory! We're delighted to hear that you and your family had such a fantastic trip and that you were all able to enjoy the convenience of our restaurant. We appreciate your compliments on our location and are pleased to hear that it provided easy access to our surrounding area. Our team can't wait to welcome you back again soon for another enjoyable stay!The Management team at the Hyatt Centric
6/10 Satisfaisant
Edgar
Voyage en famille
31 mars 2024
Les points forts : Propreté et personnel et service
Edgar
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Edgar,Thank you for sharing your thoughts. Our guests often compliment our convenient location near attractions and high-end shopping, so we're sorry you were impacted by outside noise. Despite this, we hope you found our accommodations comfortable and well-equipped. If your travels bring you back to the Windy City, we hope you'll stay with us again. The Management team at the Hyatt Centric
8/10 Bien
Daniel
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Daniel,Thank you for choosing Hyatt Centric Chicago Magnificent Mile and for sharing your kind review. We are delighted that you enjoyed your stay and look forward to welcoming you back again soon.The Management team at the Hyatt Centric
8/10 Bien
Ryan
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Ryan,On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. We are happy you took advantage of all our amenities and convenient shopping. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to hosting you at Hyatt Centric Chicago Magnificent Mile again soon.The Management team at the Hyatt Centric
10/10 Excellent
Howie
Voyage en famille
28 mars 2024
Les points forts : Équipements
Howie
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Howie,Thank you! We are honored you chose Hyatt Centric Chicago Magnificent Mile for your staycation with your son and delighted you are having such a memorable visit. We're glad the accommodations worked out in your favor, and we hope to have the pleasure of welcoming you back for another unforgettable getaway.The Management team at the Hyatt Centric
10/10 Excellent
Michael
26 mars 2024
Michael
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!
4/10 Médiocre
Ashley
26 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Ashley
Séjour de 2 nuits en mars 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!
6/10 Satisfaisant
Diane
26 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Diane
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!
10/10 Excellent
Richard, Deerfield
26 mars 2024
Richard
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Kay
19 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kay
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Kay,We're delighted you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile! Please come see us again soon.The Management team at the Hyatt Centric
10/10 Excellent
Marco
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marco
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Marco,Reading your kind words has brightened our day. Thank you for choosing us to host your visit to the Windy City, and we are pleased you enjoyed so many aspects of your stay. It is especially wonderful to see that we have earned your recommendation! Safe travels, and we look forward to your future stay with us. The Management team at the Hyatt Centric
10/10 Excellent
Paola, Wolcottville
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en mars 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
10/10 Excellent
Daryna
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daryna
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Daryna,Thank you for staying with us during your time in Chicago and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.The Management team at the Hyatt Centric
10/10 Excellent
Richard, Deerfield
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mars 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
2/10 Horrible
Gracie
Voyage en groupe
17 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gracie
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Gracie,Thank you for your feedback. Please accept our apologies for your recent experience. We'd be happy to discuss any specific concerns you had while staying with us should you reach out to us offline. The Management team at the Hyatt Centric
8/10 Bien
weichun, London
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
weichun
Séjour de 6 nuits en mars 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
10/10 Excellent
Emmanuel
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 2 nuits en mars 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.
10/10 Excellent
Raquel
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raquel
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 17 mars 2024
Dear Raquel,We can’t thank you enough for staying at Hyatt Centric Chicago Magnificent Mile, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!The Management team at the Hyatt Centric
2/10 Horrible
James
14 mars 2024
James
Séjour de 1 nuit en mars 2024
Réponse de Chris Jordan le 30 avr. 2024
Thanks for your comments regarding your recent stay at our property. We take all feedback as a way to continuously improve on all aspects of the hotel and greatly appreciate you bringing these items to our attention. I have shared your comments with our leadership team and we are working hard to improve . We hope to see you again soon at the Hyatt Centric Mag Mile!
8/10 Bien
Lauren
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lauren
Séjour de 4 nuits en mars 2024
Réponse de Celine Perez- Front Office Manager le 11 avr. 2024
Thank you for staying with us! We appreciate your feedback.