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Avis sur citizenM Chicago Downtown

4 out of 5
citizenM Chicago Downtown
80 East Wacker Place, Chicago, IL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1011 avis sur 1396." "
Note des voyageurs de 8 (Bien), d’après 245 avis sur 1396." "
Note des voyageurs de 6 (Satisfaisant), d’après 71 avis sur 1396." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1396." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 1396." "

9,6/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
☺️🫶
Séjour de 3 nuits en mai 2024

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Thomas,It looks like we left you speechless. Thank you for staying with us and see you again soon!Cheers,citizen Romain

10/10 Excellent

Annick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres bel hôtel. Personnel extraordinaire
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 14 mai 2024
citizen Annick!Thank you so much for your review. Our amazing team of ambassadors is really what sets us apart, and we are happy to see you had some great interactions with them. A bientot!Cheers,citizen Romain

10/10 Excellent

Eric

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 11 avr. 2024
citizen Eric,Looks like we left you speechless! Don't be a stranger and come back soon.Best,citizen Romain

2/10 Horrible

chantal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 15 mars 2024
citizen Chantal, Thank you so much for staying with us in Chicago. While we always aim to create an amazing guest experience from start to finish, it looks like we missed the mark on this stay. Please know that we thrive off of feedback and want to ensure we can grow and be your hotel of choice. We hope you will consider staying with us again in the future. Best, citizen Taylor

10/10 Excellent

Franck

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2023
Réponse de Hotel Manager le 5 déc. 2023
citizen Franck, It looks like we left you speechless! Thank you so much for staying with us in Chicago. From start to finish, it looks like we created an amazing stay. We hope to see you soon!Cheers, citizen Taylor

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location in the Loop!
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 1 nov. 2023
citizen Daniel, It looks like you may have found your new home away from home! Thank you so much for staying with us. We know we will be welcome you back soon!Cheers, citizen Taylor

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Manager le 23 oct. 2023
Thank you so much for this great review! Be sure to come back and see us soon. Best, citizen Taylor

10/10 Excellent

Julie

Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 14 nov. 2023
citizen Julie, Thank you so much for taking the time to review your recent stay. It looks like everything went great! Don't be a stranger, come back and visit soon. Best, citizen Taylor

10/10 Excellent

Morgane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Hôtel parfaitement situé et petit déjeuner au top!
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Manager le 5 oct. 2023
citizen Morgane, Thank you so much for taking the time to leave this amazing review. We are so pleased to see that you had such an amazing experience. Don't be a stranger, come back and see us soon!Cheers, citizen Taylor

10/10 Excellent

MARIE-JOSÉE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je recommande cet hébergement.
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
citizen Marie, Thank you so much for taking the time to review your recent stay. It looks like everything went according to plan. Don't be a stranger, come back and see us soon!Cheers, citizen Taylor

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CitizenM un hotel design très bien situé
Le CitizenM de Chicago est idéalement situé dans le quartier du Loop proche de la fameuse Riviera et son Riverwalk. Les métros sont proches et permettent de se déplacer dans la ville très aisément et à moindre frais. L'hotel est design et les chambres sont assez petites mais bien optimisées. Le lit de 2x2m est grand, mais l'une des personnes du couple devra passer sur lui/elle pour accéder à sa place. Tout est pilotable à travers un iPad (volets, TV, lumière, etc.) mais pas forcément pratique au bout du compte.
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 20 sept. 2023
Thank you so much for this amazing, thoughtful review. We love what we do and cannot wait to share our amazing hotel with more mobile citizens. Do be sure to come back or visit us in your favorite cities around the globe. Cheers, citizen Taylor

10/10 Excellent

DANIEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Hotel Manager le 16 août 2023
citizen Daniel, We love to see when a stay goes according to plan! Thank you so much for staying with us. We hope to welcome you back with us soon!Cheers, citizen Taylor

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 11 sept. 2023
citizen JeffreyThanks for your amazing review. We are thrilled you enjoyed our hotel and loved the most important part of it - our people - amazing ambassadors here to make your stay in Chicago awesome. Thanks again and we can't wait to see you at a citizenM again soon. Best travels - citizen Taylor

10/10 Excellent

Marie-Claude

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un hôtel épatant pour son décor coloré exceptionnel, ses espaces accueillants et ses chambres hyper pratiques et stylées!
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 10 juil. 2023
citizen Marie- Claude, We think you are exceptional as well! Thank you so much for the kind words. We will continue to work hard and keep up the good work! Cheers, citizen Taylor

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Idéalement situé dans Chicago, suprenant le self checkin, manque un peu d’interaction avec le personnel de l’hôtel
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 9 mai 2023
citizen Nicole, From our amazing location to our hot tech, citizenM Chicago truly has something for everyone. We love what we do and want to share it with mobile citizens from around the globe. While we do offer a self check in function, our team of ambassadors are always available to assist with whatever you may need. Best, citizen Taylor

10/10 Excellent

maxime

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Localisation
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 9 mars 2023
citizen Maxime, Thank you so much for taking the time to review your recent stay. It looks like it could not have been better. Look for citizenM hotels in all of your favorite cities around the globe. Cheers, citizen Taylor

8/10 Bien

Adel Malik

Séjour de 3 nuits en février 2023
Réponse de Hotel Manager le 9 mars 2023
citizen Adel, Thank you so much for taking the time to review your recent stat. It looks like we were almost perfect. Please feel free to send me a direct message with any improvements we can make to make your stay perfect. I look forward to hearing form you!Best, citizen Taylor

10/10 Excellent

Ana

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Localisation, décor, propreté et équipements. Nourriture bien.
Séjour de 5 nuits en janvier 2023
Réponse de Hotel Manager le 23 janv. 2023
citizen Ana, It looks like this was a success from start to finish. Thank you so much for choosing our property and trusting in our concept. We love what we do and are so excited to share it with all of our mobile citizens. Cheers, citizen Taylor

10/10 Excellent

l guillaume

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2023
Réponse de Hotel Manager le 20 janv. 2023
It looks like we left you speechless! Thank you for your trust in our property. citizenM is certainly a new way to stay, especially in Chicago. Come back and see us soon!Cheers, citizen Taylor

10/10 Excellent

Carmen Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We very much enjoyed our stay at the CitizenM in Chicago for it's coziness and affordability. The room is small but it's the exact space you need for 2 people when you travel. We also had breakfast that was very tasty and rich with a lot of choices. We'll definitely look for this hotel for the next trips.
Réponse de Hotel Manager le 2 janv. 2023
citizen Carmen, Be sure to look for us in most cities around the US. If you liked us here in Chicago, you will love us everywhere else. Thank you again for your stay and we look forward to seeing you soon!Cheers, citizen Taylor

10/10 Excellent

Carol-Anne

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super place je recommande
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Manager le 1 déc. 2022
citizen Carol-Anne, Thank you for the amazing review! We think you are super too. We love what we do and are glad you do too!Best, citizen Taylor

10/10 Excellent

Veronique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Localisation de choix. Très propre, minimaliste et efficace.
Séjour de 2 nuits en novembre 2022
Réponse de Hotel Manager le 15 nov. 2022
Thanks for your amazing review. We are thrilled you enjoyed our hotel and loved the most important part of it - our people - amazing ambassadors here to make your stay in Chicago awesome.Thanks again and we can't wait to see you at a citizenM again soonBest travels - citizen Taylor

10/10 Excellent

LUC

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022

10/10 Excellent

Monica

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Has to be my favorite hotel I have stayed in at Chicago so far!
Séjour de 2 nuits en mai 2024

8/10 Bien

Dominique

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay from Philadelphia
Séjour de 2 nuits en mai 2024

10/10 Excellent

Dr .Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cool place, room.was small, but all i needed
Séjour de 3 nuits en février 2024

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very modern and eclectic.
Séjour de 5 nuits en mai 2024

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very cool spot to stay and very comfortable and modern! The bar area that they have is dope to see and it’s just great service all the way around!
Séjour de 1 nuit en mai 2024

10/10 Excellent

DEBBY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to experience and enjoy!! Alex was wonderful at check in 😁
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 24 mai 2024
citizen DEBBY,Thank you so much for taking the time to leave us a review! We will most definitely share your feedback with Alec. Our amazing team of ambassadors is truly what makes us so special. Thanks again for staying with us and we hope to see you again soon!Very best,citizen Romain

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is advised to make sure that the person who is in the room is correct. The wrong person was listed in the room and affected psychologically my stay there
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 24 mai 2024
citizen Denise,Thank you for leaving us a review! Apologies if the wrong name was displayed on your screen. That is definitely something we could have fixed here on property. It sounds like you enjoyed your stay otherwise, and we are really happy to see it. Come back again soon!Cheers,citizen Romain

8/10 Bien

Maria del carmen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moderna, limpia y muy buen servicio
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 24 mai 2024
citizen Maria del carmen,Thank you so much for leaving us a review. We are thrilled to see you enjoyed your stay and can't wait to welcome you again soon!Best,citizen Romain

10/10 Excellent

Kenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel!
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Kenny,Thank you for leaving us a review! We are thrilled to see you enjoyed your stay and can't wait to welcome you again soon.Cheers,citizen Romain

10/10 Excellent

Nicole

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Luv the cool designs in the building
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Nicole,Thanks so much for this review! We luv it as much as you do. Don't be a stranger, and come back again soon!Best,citizen Romain

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yes
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Timothy,Thank you so much for your review and come visit us again soon!Best,citizen Romain

10/10 Excellent

Heidi, La Crescent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very trendy and funky hotel.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Heidi,Thanks for your review! We are delighted to see you enjoyed your stay and we look forward to welcoming you again soon.Very best,citizen Romain

10/10 Excellent

Shay Benny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is excellent, the rooms are clean, the lobby is friendly and the check in is easy. The only thing is at night the sound of cars showing of in the street is pretty loud
Séjour de 9 nuits en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Shay Benny,Thank you so much for taking the time to leave us a review! We are delighted to see you enjoyed our offerings as much as we do and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 Excellent

Daria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Location is great. It has everything what you need. Awesome place to stay.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Daria,It looks like we might be a perfect match! Thank you so much for your review and we hope to see you again soon.Cheers,citizen Romain

6/10 Satisfaisant

Mauricio

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Too small sheets were dirty
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 23 mai 2024
citizen Mauricio,Thank you for taking the time to leave us a review. Our rooms are indeed more compact than other traditional hotels, though they are the merrier and provide the fastest wifi and coolest tech. Rest assured we have shared your feedback with our housekeeping manager. Thank you for giving us a shot, and we hope to see you again in the future.Very best,citizen Romain

10/10 Excellent

Eric, Granada Hills

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and great location. A bit noisy out on the streets on the weekends since it is next to Michigan Ave.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 22 mai 2024
citizen Eric,Thank you so much for taking the time to leave us a review. We are delighted you enjoyed your experience, and rest assured that we have quieter rooms that are not on the Michigan Ave side of the building. Make sure to inquire about them next time you are with us!Very best and see you soon,citizen Romain

10/10 Excellent

Rejane, Chicago

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super helpful and present staff, clean and minimal but has just about everything you need. Free use of computer and printer! I will absolutely be staying here again.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 22 mai 2024
citizen Rejane,Thank you for taking the time to leave us a review! We are delighted to see you love what we have to offer as much as we do. It looks like you found your home away from home, so come back again soon!Cheers,citizen Romain

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here on a short anniversary trip. Convenient location for getting around and enjoyed the iPad controls in the room. Would gladly stay again!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Christine,Thanks so much for taking the time to leave us a review. We are delighted to see you had a memorable experience with us a citizenM Chicago Downtown, and we hope to see you again very soon!Cheers,citizen Romain

10/10 Excellent

Masayoshi, NEW YORK

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
particularly not
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Masayoshi,Thank you for leaving us a review, and we can't wait to see you again soon!Best,citizen Romain

8/10 Bien

SHARBIL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo bien, solo los cuartos son muy pequeños
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen SHARBIL,Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay and can't wait to welcome you again soon.Best,citizen Romain

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Real nice would definitely stay here again
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Jonathan,Thank you for the review! We are so happy you enjoyed our offerings as much as we do, and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 Excellent

trisha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
absolutely loved our stay here!!!!!!! the staff was so incredibly friendly and helpful!! both check in and check out were extremely easy. trying to find a place to stay in the area was hard because almost every place seemed to have hidden fees upon check in or some sort of day of charge- this lovely hotel had none of that and i was extremely grateful! we didn’t have the breakfast but it smelled delicious and my sister enjoyed the bar! 10/10 will definitely stay here every time i’m in the city!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen trisha,Thank you so much for taking the time to share your feedback and leave us a review! We are thrilled to see you enjoyed what we have to offer as much as we do. Our breakfast is indeed delicious! So come back again soon and make sure to give it a try.Very best,citizen Romain

6/10 Satisfaisant

Jennifer

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Jennifer,Than you so much for leaving us a review, and we hope to welcome you again soon!Very best,citizen Romain

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
i really loves this places
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Larry,Thanks so much for leaving us a review! We are so happy to hear you enjoyed our offering as much as we do, and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first time staying with CitizenM and i am obsessed. The room was awesome, bed facing the river and it was so clean. Staff was really nice and accommodating. Will stay at this facility every time I stay in Chicago.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
citizen Alexandra,Thank you for taking the time to leave us a review. It clearly seems we are a perfect match, and we love to see it! Thanks so much for staying with us, and see you again very soon.Cheers,citizen Romain

10/10 Excellent

vicky

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in downtown Chicago, this is my second stay with citizens M and the one in seatle was the same satisfaction for me.
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 14 mai 2024
citizen vicky,Thank you so much for leaving us a review. We too love our Seattle locations, and we are so thankful you stayed with us again here in Chicago. Make sure to check out all the other properties we have, because it sure sounds like we are a perfect match!Cheers,citizen Romain