Avis sur Canopy by Hilton Chicago Central Loop
Canopy by Hilton Chicago Central Loop
226 West Jackson Blvd, Chicago, IL
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en couple
11 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023
Réponse de Customer Service le 19 avr. 2023
Merci pour l'avis 5/5, Caroline !C'est super que vous ayez tellement apprécié votre temps avec nous! Nous sommes ravis que vous ayez apprécié la propreté et la vue magnifique. Nous nous soucions profondément du bonheur et de la satisfaction de nos clients, nous répondrons donc à vos préoccupations avec notre équipe à l'avenir. Nous visons l'excellence, nous sommes donc impatients de partager une expérience encore meilleure avec vous bientôt !
10/10 Excellent
Sheena, Minneapolis
Voyage en famille, Voyage en groupe
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheena
Séjour de 2 nuits en mai 2024
10/10 Excellent
Rachel
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 27 mai 2024
Rachel,Thank you for your wonderful feedback! The team at Canopy by Hilton Chicago Central Loop is delighted you enjoyed the updated art deco style of the room. We're glad we could provide comfort during your family emergency. We hope to welcome you back for a longer stay in the future.
8/10 Bien
??
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
??
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Thank you for your feedback. The inconvenience you mentioned is concerning, and the team will review our procedures to ensure better service. We're pleased to know that overall, your stay was enjoyable. We hope to have the opportunity to welcome you back to Canopy by Hilton Chicago Central Loop.
10/10 Excellent
Doug
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Doug
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Doug, thank you for your kind words about Canopy by Hilton Chicago Central Loop! It is delightful to hear that you enjoyed the relaxing ambiance, comfortable and quiet rooms, and our convenient location. We look forward to hosting you again during your future visits to Chicago.
10/10 Excellent
Lisa, Ramsey
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mai 2024
Lisa, thank you for your kind words about Canopy by Hilton Chicago Central Loop. It is wonderful to hear you enjoyed your clean and comfortable room. Our team members will be delighted to hear they made a positive impression. We acknowledge your comment about parking and hope it did not detract from your overall experience. We look forward to welcoming you back.
10/10 Excellent
Isis
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isis
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 25 mai 2024
Isis, thank you for your fantastic feedback! The team at Canopy by Hilton Chicago Central Loop is thrilled that you appreciated the accessibility and security features. We hope to welcome you back soon!
10/10 Excellent
Bianca
23 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bianca
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 25 mai 2024
Thank you for the 5 out of 5 rating, Bianca!We're thrilled to see how much you enjoyed staying at Canopy by Hilton Chicago Central Loop. We look forward to hosting you again in the near future! Thank you again for sharing.
8/10 Bien
hillik
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
hillik
Séjour de 6 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
hillik, thank you for sharing your thoughts. We're glad you enjoyed the location and found the hotel to be good overall. We're sorry to hear you had concerns with the front desk service and the showers. We appreciate your feedback and will use it to improve. We hope you'll consider staying with us again at Canopy by Hilton Chicago Central Loop.
10/10 Excellent
Nadiya, Olathe
Voyage en groupe
21 mai 2024
Les points forts : Équipements
Nadiya
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mai 2024
Nadiya, thank you for your kind words about Canopy by Hilton Chicago Central Loop. The proximity to the train station and the amenities like the bar and coffee place are indeed some of the features we’re proud of. We're excited to welcome you back!
10/10 Excellent
Gilbert
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gilbert
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
Gilbert, thank you for sharing your experience at Canopy by Hilton Chicago Central Loop. We're delighted you enjoyed your stay and hope to welcome you back soon!
10/10 Excellent
Monica
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Monica, thank you for your wonderful feedback! The Canopy by Hilton Chicago Central Loop is thrilled to hear our location was convenient for your event and that you appreciated the exceptional service from our front desk team member. We're looking forward to welcoming you back in the future!
10/10 Excellent
Juan
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Juan, thank you for choosing Canopy by Hilton Chicago Central Loop for your first stay! We're delighted to hear that you had a very nice experience. We're looking forward to welcoming you back.
8/10 Bien
Keita Omowale
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keita Omowale
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 14 mai 2024
Keita, we appreciate your feedback about your stay at Canopy by Hilton Chicago Central Loop. It's fantastic to know that you found our hotel fit to cater to your business needs. Should your travels bring you back in this direction, we would be thrilled to welcome you once again.
10/10 Excellent
tania
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tania
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Tania, it is fantastic to know you found team members at Canopy by Hilton Chicago Central Loop to be helpful and well-informed. We're equally glad that you enjoyed our culinary offerings and appreciated the cleanliness of your room. We hope to have another opportunity to serve you in the future.
10/10 Excellent
Kristin
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristin
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Kristin, we are thrilled to hear you had a wonderful stay at Canopy by Hilton Chicago Central Loop. It's pleasing to know that from our smooth check-in process to our top-tier service and comfortable accommodations, we exceeded your expectations. We appreciate your lovely review and look forward to your next visit.
10/10 Excellent
Sandra
Voyage en couple
12 mai 2024
Sandra
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 13 mai 2024
Sandra, your kind words for Canopy by Hilton Chicago Central Loop are truly appreciated. We're thrilled that you found the culinary offerings in our lobby to be delightful. On a separate note, we acknowledge your mention about instructions related to the room lighting and understand how this could potentially cause minor disruption. This is useful feedback, and we will look into ways to clarify this for our guests moving forward. Thank you and we eagerly await your next stay!
8/10 Bien
Sharice, Raleigh
Voyage en couple
11 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sharice
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Sharice, it's wonderful to learn you admired the unique aesthetic of Canopy by Hilton Chicago Central Loop and our prime location. We're glad to know you enjoyed the avocado toast in our lobby café. However, we regret any inconvenience you faced regarding the cleanliness of the linen. It's not typical of the experiences we intend for our guests, and we're addressing your concerns with our team members. We appreciate your patience in managing room changes during your stay and acknowledge the attempts our colleagues made to rectify the situation. We're indeed committed to maximizing our guests' satisfaction and trust your future stays will reflect our commitment. We look forward to welcoming you back to our hotel in the future, delivering the quality stay that you expect and deserve.
10/10 Excellent
Lynn, Charlotte
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynn
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Lynn, thank you for your high rating! It's lovely to know you had a memorable time at Canopy by Hilton Chicago Central Loop. It's our primary objective to ensure our guests have an unbeatable experience. We're eagerly waiting for your next visit.
8/10 Bien
Ruedeewan
8 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ruedeewan
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 9 mai 2024
Ruedeewan, your positive rating of Canopy by Hilton Chicago Central Loop is much appreciated. We'd be thrilled to have you back with us in the future. Wishing you a wonderful day.
10/10 Excellent
Nick
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nick
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Nick, it's wonderful to hear you had a great stay at Canopy by Hilton Chicago Central Loop. We appreciate your feedback and look forward to your next visit!
10/10 Excellent
Claudia
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Claudia, es maravilloso saber que Canopy by Hilton Chicago Central Loop te pareció realmente fabuloso. Agradecemos sus grandes elogios y esperamos volver a verlo pronto. Cada visita a nuestro hotel promete una experiencia especial y placentera.
10/10 Excellent
Saira
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saira
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 6 mai 2024
Saira, we're thrilled to hear you enjoyed the sophisticated ambiance at Canopy by Hilton Chicago Central Loop. It's wonderful that our team members were able to provide excellent service and that you were satisfied with the culinary offerings. We look forward to welcoming you back for an even better experience next time.
8/10 Bien
Susan
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Susan, thank you for sharing your experiences at Canopy by Hilton Chicago Central Loop. We regret to hear there appears to have been some confusion regarding the promotion. Your comments allow us to improve and we'll certainly look into how we can better communicate our offers. Despite this, we do hope you enjoyed other aspects of your stay and would be delighted to welcome you back in the future.
10/10 Excellent
Christopher
3 mai 2024
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 mai 2024
Christopher, thank you for choosing Canopy by Hilton Chicago Central Loop as your stay place. We're delighted to hear that you had an excellent experience. Our entire team appreciates your five-star rating on Expedia. We're looking forward to welcoming you back on your next visit to Chicago.
4/10 Médiocre
Hailu
2 mai 2024
Les points forts : Propreté
Hailu
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
We appreciate the feedback, Hailu.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
10/10 Excellent
Evgeniya
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evgeniya
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 3 mai 2024
Evgeniya, thank you for the wonderful feedback about your stay at Canopy by Hilton Chicago Central Loop. We're delighted that you found our king room spacious, the bed comfortable, and the bathroom aesthetically pleasing. We're also glad you enjoyed the unique views from our rooftop restaurant!As for the bath robes, please know that we take this into consideration, as we continuously strive to improve our guests' comfort. We're excited for the prospect of hosting you again in the future!
8/10 Bien
Angel
Voyage en couple
2 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Angel
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Angel, it's great to hear that your overall experience at Canopy by Hilton Chicago Central Loop was noteworthy, particularly the outstanding service provided by our bar and housekeeping teams. We would, however, like to address your concern. While it's definitely not in our character to provide anything less than welcoming assistance, we regret any discomfort you experienced while interacting with the front desk. Be assured, we always appreciate feedback for improvements. We hope for another chance to elevate your stay with us in the future.
10/10 Excellent
Nicole
29 avr. 2024
Nicole
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 19 mai 2024
Thanks for the fantastic rating, Nicole!It's outstanding we could exceed your expectations during your stay at Canopy by Hilton Chicago Central Loop. We're all looking forward to your next stay with us.
10/10 Excellent
Alejandro
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alejandro
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Alejandro, it's fantastic to hear that you savored your stay at Canopy by Hilton Chicago Central Loop. We're pleased to know that our prime location, sanitation measures, and overall atmosphere exceeded your expectations. Thank you for choosing us, and we look forward to the pleasure of welcoming you back.
10/10 Excellent
Heather
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Heather, it's so heartening to hear your kind words about your experience at Canopy by Hilton Chicago Central Loop. We're thrilled you appreciated the room as well as the warmth and hospitality from our team members. We eagerly await your return for another memorable visit.
8/10 Bien
Anna
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Anna, at Canopy by Hilton Chicago Central Loop, your feedback is greatly appreciated. We understand there was a minor inconvenience with the refreshment setup in your room. Rest assured that going forward, your experience will be nothing but seamless. We look forward to welcoming you back in the future.
10/10 Excellent
Francisco
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francisco
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Francisco, thank you for the wonderful feedback. It's truly rewarding to hear about your positive experience with our front desk colleagues at Canopy by Hilton Chicago Central Loop. We strive to offer outstanding guest service and it seems like we hit the mark with you. We thank you for your patronage and look forward to welcoming you back in the near future.
10/10 Excellent
Nikki
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikki
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Nikki, it's delightful to know that your stay at Canopy by Hilton Chicago Central Loop exceeded your expectations. We make every effort to provide visitors with top-notch cleanliness and comfort. It brings us joy that you were pleased with the exclusive upgrade. We await the chance to welcome you once again soon.
8/10 Bien
Tsuyoshi
22 avr. 2024
Tsuyoshi
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 13 mai 2024
Tsuyoshi, thank you for choosing and rating Canopy by Hilton Chicago Central Loop. We're elated to hear that your experience was a good one and we look forward to welcoming you back.
8/10 Bien
Anna
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Anna, thank you for taking the time to review your stay at Canopy by Hilton Chicago Central Loop. We're glad you found our location convenient and your room spacious. We understand that not having a bathtub may have been a surprise and apologize for any discomfort. The design decision reflects contemporary travel preferences, but we appreciate your feedback as it helps us re-evaluate guest expectations and needs. Hope to welcome you again soon.
10/10 Excellent
Jesse's
21 avr. 2024
Jesse's
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 11 mai 2024
Jesse's, it's wonderful to hear that your recent stay at Canopy by Hilton Chicago Central Loop met your expectations. It brings our team immense joy to know we were able to offer you a top-notch experience. We can't wait to host you again in the near future!
10/10 Excellent
John, Long Island City
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
John, it's uplifting to hear about your wonderful experience at Canopy by Hilton Chicago Central Loop. We're delighted you enjoyed the cleanliness and upkeep of the premises for your brief visit to downtown Chicago. Thank you for choosing us and we hope to see you again soon.
10/10 Excellent
Muhammad
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhammad
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Muhammad, thank you for highlighting your positive experience at Canopy by Hilton Chicago Central Loop. We're thrilled to hear you enjoyed your stay with us, and we hope to have the pleasure of hosting you again in the future.
8/10 Bien
Calvin Khang Huu
15 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Calvin Khang Huu
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Calvin Khang Huu, it's fantastic to know that your visit to Canopy by Hilton Chicago Central Loop was a pleasing one. There may not be any textual feedback, but a 4-star rating surely speaks volumes. We appreciate it and look forward to hosting you again.
10/10 Excellent
Marie
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Marie, it's fantastic to know you enjoyed your stay at Canopy by Hilton Chicago Central Loop. We're glad you found our location convenient to delightful dining options, downtown, and popular attractions. It's also great to hear your positive comments about our integrated bar and restaurant. We look forward to hosting you again soon!
8/10 Bien
Natalie
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalie
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Natalie, it's a pleasure to hear you appreciated the Canopy by Hilton Chicago Central Loop's convenient location, unique style, and in-house food options. We're glad our team members provided a pleasing service and your room was clean to your liking. However, we regret the inconvenience derived from audible noise and will investigate possible improvements. Similarly, we're grateful for your feedback about the room cleanliness and will ensure our cleaning standards remain high. Your endorsement to return upon your next city visit, as well as your satisfaction with the temperature control, is heartening to hear. We're eagerly awaiting your return for another superb experience.
10/10 Excellent
Denael
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Denael
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Denael, thank you for taking the time to rate your stay at Canopy by Hilton Chicago Central Loop. We're thrilled that your experience with us was exceptional and we hope to have the privilege of welcoming you back in the future. Safe travels until then!
10/10 Excellent
Darya
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darya
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Darya, thank you for sharing your impressions. We're thrilled to hear that you appreciated the exemplary service at Canopy by Hilton Chicago Central Loop. Our team takes pride in maintaining our aesthetic accommodations, and your remarks affirm their efforts. It's great to hear you found the nearby dining options satisfactory. We'd be more than pleased to welcome you back for another stylish stay.
10/10 Excellent
Katherine
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Katherine, it's truly rewarding to hear that you found the amenities at Canopy by Hilton Chicago Central Loop delightful, especially our Nespresso. Warm appreciation for your high praise; we hope you'll choose us again for your future visits to Chicago.
10/10 Excellent
Terri
12 avr. 2024
Terri
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Terri, thank you for choosing Canopy by Hilton Chicago Central Loop on your recent visit. It's a pleasure to know that you had a memorable experience. We're grateful for your support and look forward to having you back in the near future.
10/10 Excellent
Lisset
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisset
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 12 avr. 2024
Lisset, we are thrilled to know you had a wonderful experience with us at Canopy by Hilton Chicago Central Loop. Your satisfaction is very important to us, and we appreciate your feedback. Safe travels!
10/10 Excellent
Amanda Lynn
11 avr. 2024
Amanda Lynn
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 2 mai 2024
Thank you for sharing, Amanda!At Canopy by Hilton Chicago Central Loop, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Excellent
Chris
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 10 avr. 2024
Chris, it's delightful to hear that you had a wonderful experience at Canopy by Hilton Chicago Central Loop. We appreciate your feedback and our team members are elated to have made your stay special. We're enthusiastic about welcoming you back in the future.
10/10 Excellent
Ian Charles
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian Charles
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Ian, it's genuinely encouraging to read your positive feedback about Canopy by Hilton Chicago Central Loop. We're delighted to hear our team members looked after you well, and that the cleanliness and maintenance met your expectations. We also appreciate your kind words about our rooftop restaurant, both in terms of value and food quality. We can't wait to welcome you back!