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Avis sur Baymont by Wyndham Chicago/Alsip

2.5 out of 5
Baymont by Wyndham Chicago/Alsip
12801 South Cicero, Alsip, IL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 444 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 323 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 1004." "

8,4/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

JUAN CARLOS

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mai 2024
Réponse de FDM le 16 mai 2024
Thank you for taking the time to tell us about the hotel. Have a great day. We hope to see you again.

8/10 Bien

Scott, West Chester

Voyage d’affaires
Les points forts : Propreté et personnel et service
Clean but well used, a couple notable room repairs needed.
Séjour de 1 nuit en mai 2024
Réponse de FDM le 15 mai 2024
Thank you for taking time out of your day to leave us a great review. Please rest assured that these specific matters are being taken care of. Thank you again ad enjoy your day.

10/10 Excellent

winston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room,nice breakfast, excellent water pressure!!
Séjour de 1 nuit en mai 2024
Réponse de FDM le 11 mai 2024
Thank you for taking time out of your day to leave us an amazing review. Positive feedback is always appreciated. We are glad to hear the hotel in general met your expectations. Thanks once more and we hope you enjoy your day!

6/10 Satisfaisant

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The mattresses need replacing or at the least need to be rotated.
Séjour de 2 nuits en mai 2024
Réponse de FDM le 9 mai 2024
Thank you for taking the time to leave us a review. We do apologize on the inconvenience you faced with the mattresses. Please be advised that we're taking immediate action.Thank you again and have a great day.

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FDM le 6 mai 2024
Thank you for leaving us a great review. It is always a pleasure to receive positive feedback. Thank you again and we hope to see you sometime soon.

10/10 Excellent

Johnnetta

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good experience, kind staff and clean property.
Séjour de 1 nuit en avril 2024
Réponse de FDM le 30 avr. 2024
Thank you for leaving us a great review. We are happy to hear you had a great experience at our hotel. Also, we are glad you found our staff to be helpful. Here at baymont we like to keep the hotel clean. Thank you again have a wonderful day.

4/10 Médiocre

Luka

Séjour de 1 nuit en avril 2024
Réponse de FDM le 14 mai 2024
Thank you for taking the time to leave us a review. We are sorry your stay didn't meet your expectations. Thank you again and have a great day.

8/10 Bien

R.

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Helpful friendly staff not the greatest neighborhood
Séjour de 1 nuit en avril 2024
Réponse de FDM le 20 avr. 2024
Thank you for leaving us a great review. We do apologize for any inconvenience you may have faced outside of the hotel. Thank you once more and we hope to see you again. Have a great day!

8/10 Bien

Dragan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good value for the price
Séjour de 1 nuit en février 2024
Réponse de FDM le 19 avr. 2024
Thank you for taking the time to leave us a great review. We are glad you found our prices reasonable. Thank you once more. Have a good day we hope to see you again.

10/10 Excellent

Nelinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were very clean and the personnel was really nice. Would recommend to anyone visiting the area.
Séjour de 4 nuits en avril 2024
Réponse de FDM le 17 avr. 2024
Thank you for taking the time to leave us a great review. We appreciate all positive feedback. We hope to see you again. Have a good day.

8/10 Bien

Kristine

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de FDM le 8 avr. 2024
Thank you for leaving a positive review.We hope to see you again.

6/10 Satisfaisant

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FDM le 8 avr. 2024
Thank you for the review!We hope to see you again!

10/10 Excellent

John

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024
Réponse de FDM le 6 avr. 2024
Thank you for letting us know the Hotel is clean. We hope to see you again.

6/10 Satisfaisant

Casey

Les points forts : Propreté
Decent for the price. Odd and repetitive signage.
Séjour de 2 nuits en mars 2024
Réponse de FD Manager le 1 avr. 2024
Dear Casey,Thank you for taking the time to leave us a review. We appreciate the feedback. If by repetitive signage, you mean the marijuana and smoking signs, we apologize about any inconveniences but we are very strict in our smoking and noise policies. People have overlooked the signs in the lobby area and the elevators, so we just want to make sure the policies are being followed. Marijuana became legal in the state of Illinois but it is not legal inside this hotel.Again thank you for your review, I hope you have a wonderful day!

2/10 Horrible

Peter

Les points forts : Propreté, personnel et service, équipements
Positives with this facility: *Easy access from interstate *Free parking *Free breakfast in the morning This hotel provided the convenience I needed.
Séjour de 1 nuit en mars 2024
Réponse de FD Manager le 25 mars 2024
We are sorry you did not enjoy your stay. Thank you for leaving us a review, your feedback is very important to us.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en mars 2024
Réponse de FD Manager le 25 mars 2024
Thank you so much for leaving us a wonderful review! We hope to see you again soon.Have a great day!

8/10 Bien

Shavaughn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Smells very nice in the rooms and supply dove products.
Séjour de 1 nuit en mars 2024
Réponse de FD Manager le 22 mars 2024
Thank you so much for taking the time to leave us a wonderful review!We hope to see you soon, have a great day!

6/10 Satisfaisant

Kenneth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Check in painfully slow.
Séjour de 1 nuit en mars 2024
Réponse de GM le 5 mars 2024
Thank you for the feedback.

10/10 Excellent

John

Séjour de 1 nuit en mars 2024
Réponse de FD manager le 25 mars 2024
Thank you so much for leaving us a wonderful review! We hope to see you again soon.Have a great day!

10/10 Excellent

winston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and very economic
Séjour de 1 nuit en février 2024
Réponse de GM le 1 mars 2024
Thank you for the great review. We hope to see you again!

10/10 Excellent

Constance

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great stay
Séjour de 1 nuit en février 2024
Réponse de GM le 17 févr. 2024
We are glad you enjoyed your stay. Thank you for the great review. We hope to see you again!

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 17 févr. 2024
Thank you for the great review. We hope to see you again!

6/10 Satisfaisant

Eric

Les points forts : Confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 15 févr. 2024
We are sorry your stay stay didn't meet your expectations. Thank you for leaving us a review.

10/10 Excellent

Craig

Séjour de 1 nuit en février 2024
Réponse de FD Manager le 22 mars 2024
Thank you so much for leaving us a wonderful review! We appreciate the feedback.We hope to see you soon, have a great day!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff , clean and quiet. Will definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de GM le 12 févr. 2024
Thank you for the positive feedback. It is our pleasure to serve you well. We hope to see you again soon! Have a great day.

8/10 Bien

Kerry

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de GM le 9 févr. 2024
Thank you for the great review. We hope to see you again! Have a great day!

4/10 Médiocre

Tenesha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 9 févr. 2024
Thank you for the review. We are sorry to see your stay did not meet your expectations. We appreciate all feedback. Have a great day!

10/10 Excellent

JERRY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had a great time.
They got us in quickly. Breakfast was nice. An excellent stay.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 9 févr. 2024
We appreciate your kind remarks. We hope to see you again!

2/10 Horrible

AJ

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de GM le 31 janv. 2024
We are sorry to see you did not enjoy your stay. We hope you can give us another chance in the future.

8/10 Bien

Victor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 31 janv. 2024
Thank you for the great review. We hope to see you soon!

4/10 Médiocre

Erik

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
We were not aware that there were homeless or illegal immigrants allowed to stay there. They had no consideration for others. Bringing entire families with children in diapers and underwear with no shoes in Chicago with negative temperatures. They were loud, took all the food and messy. I am a paying customer. My wife was extremely uncomfortable. We had to go out to a local diner.
Séjour de 3 nuits en janvier 2024
Réponse de GM le 16 janv. 2024
Hello Mr. DotyI know we did not nor have any illegal immigrants, homeless families staying with us, though we never ask our guests about their personal life situations.There were two very nice paying families staying with us for their moms funeral with 5-7 children who came from their rooms to have breakfast in the breakfast room. Some kids had their socks on without shoes on, (kids will be kids) but all children were fully clothed that we saw. They were probably messy as most children are, especially that many at one time. The weather was in the negative temperatures but, I assure you, when they left the hotel those children were dressed warm. I am sorry if they were too loud for you and that your wife felt uncomfortable. Have a great day.

2/10 Horrible

Damisha

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t waist your money
Bed had a sink in it and they gave me a hard time when I mentioned it to them. Heat stopped working in the e room they finally decided to swap me to. Loud neighbors playing music all night.
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Indria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 17 janv. 2024
We are sorry to see you did not enjoy your stay. We appreciate all feedback.

4/10 Médiocre

Erik

Voyage en couple
Séjour de 1 nuit en janvier 2024
Réponse de GM le 12 janv. 2024
We are sorry to see you did not enjoy your stay. Your feedback helps us to work on improvements. We hope you give us another chance to serve us better. Have a wonderful day.

8/10 Bien

Stephen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant surpise.
The Hotel was suprisingly cleaner than I had expected. The room was comfortable and clean. The only negative on thestay was there was a breakfast incluyded, however the breakfast area was not set up as I departed shortly after 7 a.m. There was coffee available. I would highly recommend staying at the Baymont.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 9 févr. 2024
Thank you for the positive feedback. Although, we do apologize about the inconvenience in the breakfast area. Thanks once again and we hope to see you again!!

10/10 Excellent

Leon

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 janv. 2024
Thank you so much for your amazing review, we are happy to see you enjoyed your stay. We hope to see you again soon,

8/10 Bien

Darlice

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The property is a little dated but the staff was very nice
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 janv. 2024
Thank you so much for your review! We appreciate all feedback. We hope to see you again soon, Happy new year!

10/10 Excellent

yuxin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good place for stay
Séjour de 1 nuit en décembre 2023
Réponse de GM le 2 janv. 2024
Thank you so much for your review. We are happy to see you enjoyed your stayWe hope to see you again soon, happy new year!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pepper
Always happy with our stay.
Séjour de 5 nuits en décembre 2023
Réponse de GM le 31 janv. 2024
Thank you so much for your amazing review! It's always good to receive positive feedback.We hope to see you again soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Bathroom light was very light and greenish. Poor light for getting ready. Window was off track and old, not a good seal. Could hear all the traffic since it is located right next to busy Main Street. Breakfast on Christmas am was more limited then other days. No eggs, waffle machine not on. Asked for shaving cream and got dehydrated/ evaporated little packet of no use.
Séjour de 4 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
Thank you for taking the time to leave us a review. We apologize for any inconvenience with the lighting. Regarding the noise, we are located next to the express way and next to a very busy street. We do apologize for that. We are sorry to hear you did not enjoy our complementary breakfast. One of the waffle machines was not working properly so we had to put it out of order. But the other one was still working, we hope you were able to use it. We do hope you could have something from our breakfast that you could enjoy.Again sorry for any inconvenience. We hope to see you again soon. Happy holidays!

10/10 Excellent

Kevin

Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 22 déc. 2023
Hi Kevin,I would like to thank you for taking the time out of your day to rate us.I am so glad you had a positive experience. We appreciate the 5, I will make sure to pass this on to the staff.We all wish you and your family a beautiful Holiday!

8/10 Bien

Lavonne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 18 déc. 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays!

10/10 Excellent

Fredy, WINTER GARDEN

Séjour de 1 nuit en décembre 2023
Réponse de GM le 18 déc. 2023
Thank you for your amazing review! we hope to see you again soon. Happy holidays!

10/10 Excellent

Sharonda

Séjour de 1 nuit en décembre 2023
Réponse de GM le 15 déc. 2023
Thank you for your amazing review! We hope to see you again soon. Happy holidays!

10/10 Excellent

Fredy, WINTER GARDEN

Séjour de 1 nuit en décembre 2023
Réponse de Gm le 17 déc. 2023
Thank you so much for your review! We hope to see you again soon. Happy holidays!

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 13 déc. 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays.

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 13 déc. 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays.

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 9 déc. 2023
Thank you for amazing review! We appreciate the feedback. Have a great day

10/10 Excellent

Gerardo

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de GM le 6 déc. 2023
Thank you so much for your amazing review! We appreciate your feedback. Have a great day!

8/10 Bien

AJ

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en novembre 2023
Réponse de Gm le 6 déc. 2023
Thank you so much for your amazing review! We appreciate your feedback. Have a great day!