Petit-déjeuner buffet (17.00 USD par personne)
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Avis sur AC Hotels by Marriott Chicago Downtown

4 out of 5
AC Hotels by Marriott Chicago Downtown
630 N Rush St, Chicago, IL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 571 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 260 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 86 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 1003." "

9,0/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Carmen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service offered by Madisson, very professional, kind and serves with ease and flow. She is a great asset to your facility. Thank you,
Séjour de 1 nuit en avril 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

8/10 Bien

GUILLAUME

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jacob AC Manager le 10 janv. 2024
Thank you for taking the time to leave us a review as we appreciate all feedback so we can do our best to improve in all areas! We hope to have you stay with us again in the future.

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Réponse de Jacob AC Manager le 31 oct. 2023
Thank you very much for taking the time to complete a survey for our hotel.

10/10 Excellent

DAVID

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel proche de toute commodités, proche centre-ville. Je recommande !
Séjour de 7 nuits en octobre 2023
Réponse de Jacob AC Manager le 31 oct. 2023
Merci beaucoup pour votre recommandation de notre hôtel. Nous espérons que vous resterez à nouveau avec nous à l'avenir.

8/10 Bien

Roland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé, confortable et propre
Hôtel super bien situé (à deux pas de Michigan Avenue) très propre, bon accueil. On s'est senti en sécurité. Personnel à l'écoute. Point negatif, le petit déjeuner. 17$ pour un choix ultra limité. (Nous n'avons déjeuner qu'une seule fois). Extérieur un peu défraîchi.
Séjour de 3 nuits en juillet 2023
Réponse de Megan H le 6 août 2023
Thank you for staying with us and sharing your feedback. We hope to welcome you again soon.

8/10 Bien

emilie

Voyage d’affaires
Hôtel bien placé
Hôtel bien placé Toujours beaucoup de restrictions par rapport au covid notamment sur les repas
Séjour de 3 nuits en mai 2021
Réponse de Jeff le 17 mai 2021
Outstanding. Thanks for staying with us

10/10 Excellent

Aliya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Naseyrra

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not what we expected to be
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ginnia

Séjour de 2 nuits en avril 2024

8/10 Bien

Ashlee

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay for my vacation for a few days. Not too many complaints about the hotel and staff. Everything was like the pictures I seen online. Overall a great place to stay.
Séjour de 3 nuits en mai 2024
Réponse de Jacob AC Manager le 8 mai 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again in the future.

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Key location near Millennium Park and Maggie Daley Park, along with dining.
Séjour de 1 nuit en mai 2024
Réponse de Jacob AC Manager le 8 mai 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again in the future.

10/10 Excellent

Laudan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and location!
Séjour de 2 nuits en mai 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelent
Séjour de 3 nuits en mai 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Claudio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I probably won’t stay anywhere else WHEN I go back !!..thanks Jacob, Emily and the whole breakfast staff for your wonderful service!!..we truly enjoyed our stay because of all you
Séjour de 3 nuits en avril 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Samuel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean. Staff was helpful and very nice. Five stars for me.
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Denise, South Milwaukee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for exploring downtown Chicago. Very easy convenient parking on site for $60 a day.
Séjour de 1 nuit en avril 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Aubrey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were absolutely amazing, worked so well with us checking in early. Also with needing a later check out time due to taking the train.
Séjour de 3 nuits en avril 2024

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect but I had to take away a star for the one and only complaint which is the bed was extremely uncomfortable
Séjour de 3 nuits en avril 2024
Réponse de Jacob AC Manager le 29 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Jacob AC Manager le 26 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

8/10 Bien

Kendell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Jacob AC Manager le 26 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

6/10 Satisfaisant

Crystyle

Les points forts : Personnel et service
Nice stay wasn’t as clean as I thought .
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 22 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

David, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 23 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

8/10 Bien

Alicia

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Our room was perfect, spacious and clean. Don’t be fooled when they say they have a restaurant on site. The bar/restaurant is a small extremely limited menu of about 5 items. The location of the hotel is thankfully located near Shake Shack, and other restaurants. We also found the Bally casino which was a plus!
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 22 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Ariana

Séjour de 4 nuits en avril 2024

8/10 Bien

Joshua

Séjour de 5 nuits en avril 2024
Réponse de Jacob AC Manager le 21 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

8/10 Bien

Alberto Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Jacob AC Manager le 21 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Teria

Séjour de 1 nuit en avril 2024
Réponse de Jacob AC Manager le 16 avr. 2024
Thank you for taking the time to leave us a review. We hope you chose to stay with us again soon!

8/10 Bien

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly with easy check in. Staff checked people entering the lobby for keys to ensure security. Given we were downtown, it was a bit noisy at night but thankfully we were on the top floor. We returned on our last evening and spent time in the lounge. We brought food back and were able to eat in the lounge. Our bartender was fabulous. We could also stay an hour after the bar closed at 11.
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 14 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

lonniesha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were very spacious and comfortable very clean and all the staff was very helpful and friendly will definitely book again.
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 14 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

2/10 Horrible

Jolie

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was so dirty, definitely will not be staying there again, so disappointing!
Séjour de 1 nuit en avril 2024
Réponse de Jacob AC Manager le 14 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive and will pass it onto our leadership team.

10/10 Excellent

Akhil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel tucked one block off north michigan ave. Easy walk to the shops, navy pier and near transit options. Would stay again!
Séjour de 3 nuits en avril 2024
Réponse de Jacob AC Manager le 14 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

2/10 Horrible

Derek, Davie

Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 6 mai 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

iliana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk was very welcoming, Emily and Jocelyn were very attentive and made our experience at this hotel so much better!
Séjour de 3 nuits en avril 2024
Réponse de Jacob AC Manager le 10 avr. 2024
Thank you very much for taking the time to leave us a review. Your kind words will be shared with the team especially Emily and Jocelyn! We hope you choose to stay with us again!

4/10 Médiocre

Jasmina

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel wasn’t anything great. Yes the location is good but there are other hotels that are better within the similar area. The overall property needs A LOT OF Work and the floors were very dirty. There were holes and stains on our comforter . The first night barely could sleep bc the sheets and comforter were so itchy. And when we ask for new sheets and pillow cases it took them HOURS. The staff is not helpful at all and don’t care about the guests experience. The WiFi is awful could barely watch TV or even be on your phone with the wifi connected. Also the breakfast is 17$ for one person. It’s way too overpriced and there was not many options. It was our first time coming here and it’s the last time!
Séjour de 2 nuits en avril 2024
Réponse de Jacob AC Manager le 7 avr. 2024
Hello thank you for taking the time to leave us a review. We'd like to apologize for the issues that occurred during your stay. Your comments have been passed onto our department leaders as we are always working to improve our hotel. Take care!

10/10 Excellent

Mondira

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was walking distance which made it super convenient for us to travel the city as well as est
Séjour de 4 nuits en mars 2024
Réponse de Jacob AC Manager le 7 avr. 2024
Hello thank you for taking the time to leave us a review. We hope you choose to stay with us again soon. Take care!

6/10 Satisfaisant

Tanya Cristina

Les points forts : Personnel et service
Location was great.. the staff was very friendly and accommodating.. we came in at 4 am and they provided my family and I early check in which was perfect. We were so grateful. The hotel was average nothing fancy but was perfect for what we needed..
Séjour de 3 nuits en mars 2024
Réponse de Jacob AC Manager le 5 avr. 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon. Take care!

8/10 Bien

Kristie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The windows are thin. So you hear everything. The location is perfect. The beds are not something to write home about. The internet was slllooowww! I tried watching my Netflix for two days
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 5 avr. 2024
Thank you for taking the time to leave us a review. Your notes have been passed onto our team to work on correcting immediately. We hope you choose to stay with us again soon. Take care!

8/10 Bien

Sara

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Jacob AC Manager le 5 avr. 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon. Take care!

10/10 Excellent

Kristin

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 5 avr. 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon. Take care!

10/10 Excellent

Sunyoung

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good but Parking fee is expensive. And outside view is not best.
Séjour de 1 nuit en mars 2024
Réponse de Jacob AC Manager le 5 avr. 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon. Take care!

6/10 Satisfaisant

Marc

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 31 mars 2024
Thank you for taking the time to leave us a review.

8/10 Bien

Tiffiney, North Chicago

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great visit for spring break
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 29 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again!

10/10 Excellent

phyllis

Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 14 avr. 2024
Thank you for taking the time to leave us a review. We appreciate all feedback we receive. We hope you choose to stay with us again in the future.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 27 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon!

8/10 Bien

Brennan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Jacob AC Manager le 19 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again soon!

8/10 Bien

Derek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was very nice
Séjour de 1 nuit en mars 2024
Réponse de Jacob AC Manager le 18 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again in the future!

6/10 Satisfaisant

Noemi

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 17 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again in the future.

8/10 Bien

Mari, McAllen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jacob AC Manager le 12 mars 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again in the future!

4/10 Médiocre

Andrew

Les points forts : Propreté
Les points faibles : Personnel et service
There was a lady working there in the night she is not helpful at all
Séjour de 2 nuits en mars 2024
Réponse de Jacob AC Manager le 8 mars 2024
Thank you for taking the time to leave us a review. We hope you give us another chance and stay with us again in the future.

10/10 Excellent

Isabelle

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a very nice and clean place! The only thing I noticed was that there was a little stain on my bed sheets, but other than that, the staff was very nice, accommodating, and clean!
Séjour de 3 nuits en mars 2024
Réponse de Jacob AC Manager le 6 mars 2024
Thank you very much for taking the time to leave us a review. Your comments have been shared with our team. We hope you choose to stay with us again in the future!