Master Double Room | Literie de qualité supérieure, surmatelas
Vérifier la disponibilité

Avis sur The Green House

4 out of 5
The Green House
4 Grove Road, Bournemouth, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 666 avis sur 966." "
Note des voyageurs de 8 (Bien), d’après 229 avis sur 966." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 966." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 966." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 966." "

9,6/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Philippe

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bel établissement Chambre très petite , salle d’eau minuscule Pas de climatisation Pas de frigidaire Trop cher pour les prestations
Séjour de 1 nuit en août 2023

10/10 Excellent

HELENE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Gianna Empinotti le 22 mars 2020
Thank you for your review, we really appreciate high score and look forward to seeing you again in the future!

10/10 Excellent

HELENE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel exceptionnel
hôtel superbe ! décoration magnifique et restaurant exceptionnel. Personnel aussi très serviable.

10/10 Excellent

Xavier, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très accueillant. Un plaisir des sens
Excellente chambre spacieuse, au calme. A conseiller.

8/10 Bien

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

MViot, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wifi pas rapide
Très bon restaurant

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hotel plaisant
hotel plaisant, bien situé mais un peu bruyant pdj bon mais service peu attentif et impersonnel

8/10 Bien

jason

Les points forts : Propreté
Clean , quiet the bath was a nice touch but the pillows are way too soft, the alcohol is over priced
Séjour de 1 nuit en mars 2024

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location for Bournemouth center within walking distance.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en avril 2024

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff, from Reception, Dining Room and Room cleaners were all excellent - polite without being over fussy. All were helpful and responded speedily to any requests or queries.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ramakrishnan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for the first time- not sure of what to expect, it ended up exceeding our expectations. Nice location, neat and tidy and comfortable. To top it all, they do their bit for the environment, loved their concept of rearing their own bees on their roof-top. Even greater, you can buy the honey from the reception. All-in-all, recommended.
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Mark

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024

8/10 Bien

Devene

Voyage en couple
Hotel extremely clean stuff very good. Lovely breakfast service. Breakfast good standards. If it was possible to get an automatic toaster
Séjour de 2 nuits en mars 2024

10/10 Excellent

Andrew

Séjour de 1 nuit en mars 2024

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice boutique hotel, a short walk from the town centre and international conference centre. Great breakfast options. Very kind and helpful staff. We left our speaker in the room and they helped arrange postage of the item back to us. We had a lovely stay and look forward to staying again, would recommend.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Sally

Séjour de 1 nuit en mars 2024

10/10 Excellent

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a great little find this hotel is. We have stayed in many hotels in Bournemouth over the last few years with differing price ranges, and this one is the best by far! Location is great, staff are lovely, restaurant is very good and the free parking was the icing on the cake! Definitely value for money in all areas, and a it feels like a lovely little boutique hotel. We will be staying here again.
Séjour de 1 nuit en février 2024

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victorian building with modern rooms. Decor a mix of old and new a good combination.
Séjour de 1 nuit en février 2024

10/10 Excellent

Sarah

Séjour de 1 nuit en février 2024

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business Trip
A quick one night stay over. Attentive and friendly staff. Nice clean room. Comfy bed, though a tad soft for me. Food was very good. I had a bar meal and breakfast. This will be a preferred choice for me for future trips.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lot of choice in Bournemouth but this is best I’ve found so far. Really smart stylish rooms, fresh and clean. Super helpful staff on checkin. Perfect location with parking which is at a premium in Bournemouth. Add to that a great room rate through Expidia and don’t think you can beat this place as a complete package.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Andrew

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Sophie

Séjour de 1 nuit en novembre 2023

8/10 Bien

Kizito

Séjour de 1 nuit en novembre 2023

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Jacky

Les points forts : Personnel et service
I had written to and telephoned the hotel on booking to explain my husband had Parkinsons and we needed a quiet room and a comfortable bed for him and asked if it could be made up with blankets rather than a duvet. I did not get a response to my email and had to chase them. I then received a curt reply which did not confirm anything other than it had been passed on. On arrival there was a duvet on the bed. We unpacked and then we lay down on the bed. It was unbelievably uncomfortable with huge lumps around 4 ins in depth and 8 inches long. I pulled off the bottom sheet to see what was causing them to find a mattress topper that had a huge stain on it as though someone had wet the bed. It had obviously been washed but was still very stained and the filling had clumped into huge lumps. I took it off the bed to discover the mattresses were very old and the springs could be felt. I complained to reception who were very helpful and gave us a different room with a newer bed. They told us this was an upgrade but it was the same overall size as our first room but the bed was certainly much better. I did not think breakfast was included but we were told it was by the restaurant staff. On checkout we were told it was not included and cost £100 for the 3 days. If we booked direct breakfast would have been included and we would have had a better room for the same price we paid. Moral of this story is to book direct. Hotel staff and food excellent. Gave us a free breakfast.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Susie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Staff, food, cleanliness all amazing - only two things slightly let the hotel down - our bed was only a double - these days most hotels only have king and above and the room was plenty big enough to accommodate one, so this could be improved and our TV was very old, and we know this was for eco purposes, but old smart tvs could be sourced to allow access to netflix ect....
Séjour de 2 nuits en octobre 2023

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable but a little bizarre…
Staff were very friendly and helpful but we were a little underwhelmed by the room itself which was quite small with a, quite frankly, bizarre and impractical layout…tea making facility available but no socket nearby to plug in the kettle 🤔 For some reason a bath was in the middle of the room (trendy/romantic …?) but not very practical where a couple of chairs would have been of more use. Having said all that the bed was very comfortable and we both had a really good sleep 👍
Séjour de 1 nuit en septembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jackie

Les points forts : Propreté, personnel et service, confort de la chambre
Amazing hotel with attentive staff
Séjour de 1 nuit en septembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

8/10 Bien

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfy hotel. Staff helpful and professional.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel was a great find. Our room was lovely clean and modern. The breakfast and restaurant were really enjoyable. The parking was good and they had a couple of electric charging points. I would certainly book this hotel again when I am in the area.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Theresa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
If you like a boutique feel in a hotel, this is for you. The staff were friendly and helpful, the bed comfortable. However there was insufficient storage & I ended up hanging things over the bath. More plug outlets would be helpful near the desk to plug in hairdryer.
Séjour de 3 nuits en août 2023

10/10 Excellent

Neil

Séjour de 2 nuits en août 2023

2/10 Horrible

Sven

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir haben eine Rundreise durch Cornwall gemacht. Von diesem Hotel waren wir mehr als enttäuscht. Wir hatten das Zimmer Horse Chestnut. An mehreren Stellen an der Wand wurden Risse mit Tesafilm überklebt. Die Seifenspender sind nachfüllbar, diese waren sehr abgenutzt und verdreckt. Die Gummidichtung am Waschbecken hat sich gelöst. Das Sofa und der Sessel hatte viele Flecken. Im Zimmer steht eine freie Badewanne. Die Armatur dazu war nicht richtig im Boden befestigt, sodass man Angst haben musste, dass diese abreißt und es eine Überschwemmung gibt. Als wir zum Abendessen einen Tisch reservieren wollten, wurde uns gesagt, dass man erstmal prüfen muss ob wir um 19:00 Uhr zum Essen kommen können, da Kinder nur bis 18:00 Uhr im Restaurant sein dürfen. So etwas haben wir noch nie erlebt. Unser Sohn ist 11 und wir durften gnädiger Weise im Restaurant essen. Dort stand auf der Tafel, dass das Kindermenü von 12-18 Uhr verfügbar ist. Das Essen war sein Geld nicht wert. Dieses Hotel können wir absolut NICHT empfehlen. Wir wundern uns sehr, wie es zu dieser guten Bewertung gekommen ist. Für alle hier aufgeführten Punkte haben wir einen Foto, welche wir hier leider nicht einfügen können.
Séjour de 1 nuit en août 2023

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Very nice hotel
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another lovely stay at The Green House. The hotel is comfortable with friendly service, and is very well located.
Séjour de 2 nuits en juillet 2023
Réponse de Iva Velinova le 23 juil. 2023
Dear Elizabeth, Thank you very much for your wonderful review regarding your recent stay at the Green House Hotel. It is always such a pleasure receiving positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

10/10 Excellent

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel
Lovely Hotel ! Great & Efficient staff Rooms lovely and fabulous restaurant for Breakfast
Séjour de 2 nuits en juillet 2023
Réponse de Iva Velinova le 16 juil. 2023
Dear Jackie, Thank you very much for your amazing review regarding your recent stay at The Green House! I am truly delighted to read about all the different aspects that you have enjoyed throughout your stay! It is always a great pleasure receiving positive feedback and I will make sure it will be shared with the team. I hope that your next visit will be as pleasant as the previous one and The Green House team is looking forward to welcoming you again! Kind Regards, Iva Velinova Front Office Supervisor

8/10 Bien

Per

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Iva Velinova le 16 juil. 2023
Dear Per, Thank you for your great rating regarding your recent stay at the Green House Hotel. Your rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 Excellent

Tina

Séjour de 2 nuits en juillet 2023
Réponse de Iva Velinova le 16 juil. 2023
Dear Tina, Thank you for your wonderful rating regarding your recent stay at the Green House Hotel. Your great rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 Excellent

Anita

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent small friendly hotel
Well situated close to beach and pier in a quiet location. Friendly and efficient service. Clean comfortable and decent sized room. Excellent restaurant. Couldn't fault it.
Séjour de 1 nuit en juin 2023
Réponse de Iva Velinova le 1 juil. 2023
Dear Anita, Thank you for your wonderful review regarding your recent stay at the Green House Hotel. It’s always a pleasure to receive positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

6/10 Satisfaisant

Karianne Torp

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Veldig lytt
Nydelig lite hotell med hyggelig og hjelpsomme ansatte. God frokost. Men det som trakk ned var mye støy og veldig lytt mellom rommene og generelt på hotellet. Når man kjører igang løvblåser utenfor vindu kl 0630 og siden det ikke er aircondition en varm sommerdag så blir rommet ubehagelig varmt når man ikke kan ha vindu åpent. Så dårlig med søvn dessverre.
Séjour de 2 nuits en juin 2023
Réponse de Iva Velinova le 28 juin 2023
Dear Karianne, Thank you for taking the time to tell us about your experience at the Green House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Green House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are always looking for ways to improve and your feedback is invaluable in this endeavour. We very much hope that we have the opportunity to better serve you in the near future. Sincerely, Iva Velinova Front Office Supervisor

10/10 Excellent

Natasza

Séjour de 1 nuit en juin 2023
Réponse de Iva Velinova le 28 juin 2023
Dear Natasza, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 Excellent

Rachael

Séjour de 1 nuit en juin 2023
Réponse de Iva Velinova le 28 juin 2023
Dear Rachael, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, great stay
Really nice stay, very comfy bed and top location near the beach. Didn’t visit the restaurant but menu looked good too!
Séjour de 2 nuits en juin 2023
Réponse de Iva Velinova le 28 juin 2023
Dear Sam, Thank you for your wonderful review regarding your recent stay at the Green House Hotel. It’s always a pleasure to receive positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor