Comfort Double Room (Low ceiling height; Bath only) | Fer et planche à repasser, Wi-Fi gratuit, draps fournis, réveils
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Avis sur Norfolk Arms Hotel

4 out of 5
Norfolk Arms Hotel
High Street, Arundel, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 263 avis sur 677." "
Note des voyageurs de 8 (Bien), d’après 274 avis sur 677." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 677." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 677." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 677." "

8,4/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jade

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hotel bien situé, chambre très confortable et bien équipée, je recommande fortement :)
Séjour de 1 nuit en janvier 2022
Réponse de The Team at the Norfolk Arms Hotel le 23 janv. 2022
Merci

10/10 Excellent

René

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien
très bon rapport qualité/prix. très bonne situation( ville et chateau)
Séjour de 1 nuit en juin 2018
Réponse de The Norfolk Arms le 17 juin 2018
Thank you for your review. We hope to see you again.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de The Team at the Norfolk Arms Hotel le 17 mai 2024
Thank you for your 5 out of 5 and we are delighted you enjoyed your stay with us.Hope to see you next time you are in Arundel

10/10 Excellent

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable historic coaching inn in the shadow of Arundel Castle, amidst a number of antique shops, restaurants, etc.
Séjour de 1 nuit en avril 2024
Réponse de The Team at the Norfolk Arms Hotel le 24 avr. 2024
Thank you James for your 5 out of 5 and glad you enjoyed your stay wih us, and our beautiful town of Arundel.

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely welcome, great price, lovely room, everything you coukd need. Will definitely stay again.
Séjour de 1 nuit en avril 2024
Réponse de The Team at the Norfolk Arms Hotel le 20 avr. 2024
Hi Claire thank you for your lovely feedback and we are delighted you enjoyed you stay with us.Hope to see you next time you are in the area

8/10 Bien

Carl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
All, good at the property. Serving staff, were a little slow .. seem to be understaffed. On site parking bays are difficult to get into and out of .
Séjour de 1 nuit en avril 2024
Réponse de The Team at the Norfolk Arms Hotel le 12 avr. 2024
Thank you for your comments.Unfortunately where we are such a small team if someone calls in ill, it does make it more difficult for us.Our car park, yes is rather quirky, but on street parking is available free on some of the High Street after 4pm

10/10 Excellent

Sue

Voyage en couple
Les points forts : Équipements
Lovely place, friendly and good food. Thank you
Séjour de 2 nuits en mars 2024
Réponse de The Team at the Norfolk Arms Hotel le 17 mars 2024
Hello and thank you for your lovely feedback.Delighted you enjoyed your stay on one of our ground floor courtyard rooms.Hope to see you again next time you are in Arundel

10/10 Excellent

Jennifer, London

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed right at the top in a double with low ceilings, a view over rooftops to hills. En suite bathroom with bath no shower. The stairs are quite a few but you can pause half way up to look at antiques. There is no lift. Bed was very comfortable indeed. Would have liked a shower attachment in bath to wash hair. The snug bar at ground floor is very cosy. The receptionist was very helpful with advice and a phone charger for my sister. Arundel is a lovely but very steep town. Bring your walking shoes. Loved my room great nights sleep, interesting books in the room. Toiletries and hair dryer provided.
Séjour de 1 nuit en mars 2024
Réponse de The Team at the Norfolk Arms Hotel le 10 mars 2024
Thank you for your 5 out of 5 and we are delighted you enjoyed your stay in one of our comfort double rooms.Unfortunately, with the low ceilings and water pressure we are unable to attach shower hoses, which is why we leave the authentic jug for washing the hair..We do hope you will stay with us again next time you are in Arundel.

10/10 Excellent

Keith

Séjour de 2 nuits en février 2024
Réponse de The Team at the Norfolk Arms Hotel le 25 mars 2024
Thank you for your 5 out of 5.Hope to see you next time you are in Arundel.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de The Team at the Norfolk Arms Hotel le 26 févr. 2024
Thank you so much for your 5 out of 5 Delighted you enjoyed your stay in one of our courtyard classic double rooms.Hope to see you again next time you are in Arundel

8/10 Bien

Kian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable value for money
We were in town for the evening for a party. Property is full of character. Clean and tidy and slept well in a large and comfortable bed. All the usual amenities with tea making and biscuits etc. Only stayed one night with my partner but service was efficient and friendly enough. Only real complaint is it would have been nice to be able to pre-book parking (the car park is very tight by the way..) and the shower in our room was not great (pressure). I would stay again though..
Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 2 févr. 2024
Thank you so much for your feedback, and we are delighted you enjoyed your stay with us.Due to the hotel having more rooms than spaces in our quirky car park, we are unable to reserve spaces.Hope to see you again next time you are on Arundel

10/10 Excellent

Nirmala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend away
Very nice and peaceful
Séjour de 2 nuits en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 29 janv. 2024
Thank you for your lovely feedback and we are delighted you enjoyed your stay on one of our 3rd floor comfort double rooms.Hope to see you again next time you are in Arundel.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 29 janv. 2024
Thank you for your 10 out of 10 and we are delighted you enjoyed your stay with us.Hope to see you next time you are in Arundel

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent old building but nicely done great beds and restaurant serves great food and value for money. All staff are polite and courteous the tap bar is great Ans always busy with some great ales and cocktails The hotel is in a great location and has own parking Been here several times and still love it
Séjour de 2 nuits en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 21 janv. 2024
Thank you so much for your lovely feedback, and we are delighted you enjoyed yet another stay with us at the Norfolk Arms Hotel.Your compliments have been duly passed to every department.See you again soon hopefully

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel!
Great base in the centre of arundel!superb location in the heart of town.everything within walking distance!
Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 15 janv. 2024
We are delighted you enjoyed your stay with us in one of our classic double rooms in the Courtyard.Hope to see you next time you are in Arundel

10/10 Excellent

victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friday night last minute stay….
Favourite hotel in Arundel, staff great, rooms lovely and very handy to all local shops and bars. Will always return! : )
Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 14 janv. 2024
Thank you so much for your lovely review, and delighted you enjoyed another stay with us.Hope to see you again.

10/10 Excellent

CHANTAL

Les points forts : Propreté et personnel et service
Lovely place. Staff very nice. Good room.
Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 15 janv. 2024
Thank you for your lovely comments, we do pride ourselves on the friendliness of the team.Hope to see you next time you are in Arundel

10/10 Excellent

Geoffrey

Séjour de 1 nuit en janvier 2024
Réponse de The Team at the Norfolk Arms Hotel le 11 janv. 2024
Thank you Geoffrey for your 10 out of 10.See you next time you are in Arundel

10/10 Excellent

Vicki

Séjour de 1 nuit en décembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 2 janv. 2024
Thank you for your 10 out of 10.We are delighted you enjoyed your stay with us.Hope to see you next time you are in Arundel.Happy New Year

6/10 Satisfaisant

Natalie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 29 déc. 2023
Thank you for your 3 out of 5Happy New Year

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely small hotel, the room I stayed in had a fantastic view of the castle.
Séjour de 3 nuits en novembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 5 déc. 2023
Thank you for your lovely review and we are delighted you enjoyed your stay with us.Hope to see you again next time you are in Arundel

10/10 Excellent

Katherine

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 2 janv. 2024
Thank you for your 5 out of 5 and delighted you enjoyed your stay with us.Hope to see you again next time you are in ArundelHappy New Year

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté et personnel et service
Beautiful property. Our room had a view of the castle, which was stunning. Reception staff were so helpful.
Séjour de 1 nuit en novembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 9 nov. 2023
Thank you so much for your lovely review, and we are delighted you enjoyed your stay in one of our Classic Double Rooms. Not everyone is lucky to get the view of the Castle.Looking forward to welcoming you back to the Norfolk Arms Hotel

8/10 Bien

Avalee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Characterful hotel in the heart of Arundel. Very comfortable room - and great water pressure in shower!
Séjour de 1 nuit en novembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 2 nov. 2023
Thank you for your lovely review, and we are delighted you enjoyed your stay in one of our classic double rooms.Hope we will see you again next time you are in Arundel.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, good prices, clean roo.s
Séjour de 1 nuit en octobre 2023
Réponse de The Team at the Norfolk Arms Hotel le 2 nov. 2023
Thank you for your 5 out of 5.Delighted you enjoyed your stay with us, and we hope to see you again when you are next in Arundel

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely friendly hotel staff, clean room in a beautiful town
Séjour de 1 nuit en octobre 2023
Réponse de The Team at the Norfolk Arms Hotel le 17 oct. 2023
Thank you so much for your lovely review and we are delighted you enjoyed your stay with us.We do pride ourselves on the friendliness of the team.Hope to see you again next time you are in Arundel

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 25 sept. 2023
Thank you so much for your 10 out of 10 and we are delighted you enjoyed your stay in our quirky Coaching Inn.Hope to see you again if you are ever back in Arundel.

10/10 Excellent

Charlotte

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 18 sept. 2023
Thank you so much for your 10 out of 10 We look forward to seeing you again next time you are in Arundel

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is historic and somewhat quirky but really enjoyable. The staff were great and the Sunday Roast was delicious.
Séjour de 1 nuit en juillet 2023
Réponse de The Team at the Norfolk Arms Hotel le 13 sept. 2023
Thank you for your 5 out of 5, delighted you enjoyed your stay in our quirky coaching Inn.We proud ourselves on the friendly staff.Great you enjoyed your Sunday RoastHope to see you next time you are in Arundel

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de The Team at the Norfolk Arms Hotel le 7 sept. 2023
Thank you so much for your 10 out of 10.We are delighted your enjoyed your stay with us.Hope to see you next time you are in Arundel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great location. Comfortable room, however being a courtyard room it was subject to noisy industrial bins being moved around before 8am. Also woken by fire alarm that went off twice.
Séjour de 3 nuits en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 3 sept. 2023
Thank you for your comments, and we are happy that you found the room comfortable. We can only apologise for the laundry bins being moved early morning, and have spoken to Housekeeping about this.When the fire alarm goes off we have to investigate the area where the alarm has gone off. This is for everyone's safety.We hope to see you again when you are next in Arundel.Kind RegardsSue

8/10 Bien

A.C.

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 28 août 2023
Thank you for your 4 out of 5, and we hope you enjoyed your stay with us.

6/10 Satisfaisant

William, Romsey

Voyage en groupe, Voyage en couple
Les points forts : Propreté et personnel et service
We had a ground floor room onto a busy a noisy area, with little privacy. Hotel room was a bit tired with mould along the edges of the bath. Overall it was OK but I wouldn’t rush back. The staff were all really nice and helpful.
Séjour de 1 nuit en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 20 août 2023
Thank you for your comments which have been duly noted and passed to both the housekeeping and maintenance team.We do pride ourselves on the friendliness of the staff.

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Did exactly what we wanted and was all as we expected.
Séjour de 1 nuit en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 20 août 2023
Thank you for your review, and we are happy you enjoyed your stay with us.Hope to see you again next time you are in Arundel

10/10 Excellent

Marco

Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 20 août 2023
Thank you for your 5 out of 5 Delighted to hear you enjoyed your stay with us.Hope to see you again next time you are in Arundel

10/10 Excellent

Robert

Séjour de 2 nuits en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 13 août 2023
Thank you for your 10 out of 10. We are happy you enjoyed your stay with us.Hope to see you again when you are in Arundel

10/10 Excellent

Lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arundel weekend
Really enjoyed our stay. Very helpful staff. Room was very clean. Room contained usual facilities but most welcome was the fan. Excellent location and would certainly use again.
Séjour de 2 nuits en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 13 août 2023
Thank you for your lovely review and delighted to hear you enjoyed your stay with us.We look forward to seeing you again if ever you are in Arundel.

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was an old building but quaint the room had a mixture of old and new furniture,and were decorated lovely,in general was a great place definitely recommend and will definitely go back at some point only 15 mins from goodwood racecourse which is why we booked this in Arundel in the 1st place
Séjour de 3 nuits en août 2023
Réponse de The Team at the Norfolk Arms Hotel le 5 août 2023
Thank you so much for your lovely comments. we are delighted you enjoyed your stay with us during Goodwood Racing.We hope to welcome you back to the hotel on another occasion

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a good stay. Need new pillows. They were very uncomfortable.
Séjour de 1 nuit en juillet 2023
Réponse de The Team at the Norfolk Arms Hotel le 29 juil. 2023
Thank you for your 8 out of 10. Sorry that you found the pillows uncomfortable, especially as we have put new pillows the courtyard rooms. But we do appreciate your feedback.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel and a fantastic location
Séjour de 1 nuit en juillet 2023
Réponse de The Team at the Norfolk Arms Hotel le 10 juil. 2023
Thank you for your 10 out of 10 and delighted you enjoyed your stay at our quirky coaching Inn.Hope to see you again next time you are in Arundel

8/10 Bien

Roger

Les points forts : Personnel et service et confort de la chambre
Great Location
Séjour de 2 nuits en juillet 2023
Réponse de The Team at the Norfolk Arms Hotel le 5 juil. 2023
Thank you for your 8 of our 10.Hope to see you again if you are ever back in Arundel

10/10 Excellent

A

Séjour de 2 nuits en février 2023
Réponse de The Team at the Norfolk Arms Hotel le 5 juil. 2023
Great to hear you enjoyed your stay with us.Thank you for the 10 out of 10.Hope to welcome you back to the Norfolk Arms Hotel.

10/10 Excellent

Catherine

Séjour de 1 nuit en juillet 2023
Réponse de The Team at the Norfolk Arms Hotel le 5 juil. 2023
Thank you for your 10 out of 10.Delighted to hear you enjoyed your stay in our quirky coaching inn.Hope to welcome you back on another occasion.

10/10 Excellent

Richard

Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 2 juil. 2023
Richard, thank you so much for your 10 out of 10.We are delighted you enjoyed your stay, and hope to see you again next time you are in Arundel.

8/10 Bien

Philippa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant stay in a hotel with plenty of history. Very convenient for the town, castle and country walks
Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 30 juin 2023
Delighted to hear you enjoyed your stay in our quirky 17th century hotel.Hope to see you again next time you are in Arundel

2/10 Horrible

Fiona

Séjour de 1 nuit en juin 2023
Réponse de Reception le 23 juin 2023
Please can you confirm the date you stayed at the hotel, as the only booking I have for Fiona was 19th June for one night, and the guest was a non arrival. The guest arrived on the 5th June which was the wrong booking date and unfortunately the hotel was fully booked.

10/10 Excellent

Rasmute

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nise 3stars hotel,mach bette as meny 4 stars hotels.
Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 23 juin 2023
Thank you so much for your lovely review. We are delighted you enjoyed your stay in our quirky hotel.It was a pleasure to welcome you to the Norfolk Arms Hotel.

10/10 Excellent

Tim

Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 10 juil. 2023
Thank you for your 5 out of 5 glad you enjoyed your stay with us.Next time you are in Arundel, please stay with us again

8/10 Bien

Suzanne

Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 12 juin 2023
Thank you for your 8 out of 10Hope to see you next time you are in Arundel

10/10 Excellent

mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de The Team at the Norfolk Arms Hotel le 12 juin 2023
Thank you for your 10 out of 10.Delighted you enjoyed your stay with us.Hope to see you next time you are in Arundel.