Hôtels 3 étoiles à Mina, La Mecque

« Ny allez surtout Jai paye lhotel via hitel.com et le réceptionniste ma refuse lentree malgré le fait que je lui ai montré la facture de reservation regle avec les dates indiquées. Ils se sont obstinés à me refuser l'entrée. Apres les avoir menacé de contacter la police, ils mont propose un hotel dans une autre adresse tres eloigne de lhotel dorigine, en m'y rendant surprise, lhotelier netait pas au courant et ma refuse lentree. Suite à cela jai reserve un hotel via booking qui est beaucoup plus...

« Excellent hôtel »

« Personnel sympathique et réceptionniste au top »

« Exactly what I asked for , an issue with the original reservation were fixed at no time by Mr Muhamad and the lady at front desk , thankyou and will see you soon God willing. »

« Upon arrival with family there was no room available and hotel was closed manager there said they have lost their license I waited 4 hrs with family and issue was not resolved »

« I booked this hotel and paid in full but when I went to the hotel the guy in front desk neither spoke English nor could locate my reservation. I asked for managers and no one else was available and I had to leave the hotel. »

« الاقامه ممتازة جدا »

« need loads of improvement. No room cleaning on my entire stay »

« The experience was fine. There is no restaurant for guests in the hotel. One which is in hotel is for Turkish guests only »

« They changed my reservation to smaller room And i came to resve the room at 8 pm and the room was not ready One of the phones not working The shataf for the water 🚿 was broken The room was not clean perfectly »

« سىء الى ابعد الحدود لمن وصلت الفندق قالي موظف الاستقبال ان نحن لا نتعامل مع موقع هوتيل وجاني مدير هندي وقالي انا المدير ونفس الكلام قالي قلت طيب اروح اصلي في الحرم واجي بس يكون في علمك وزارة التجارة جايه في الطريق وعلى طول كلمني الموظف وقالي معليش خطا من موظف الاستقبال واعطاني غرفة غير طلبي 3 سرير »